Ellenborough Park
US$340
/ night
Avg. for September
Select dates to see prices and availability
US$340
/ night
Avg. for September
Monthly average prices
Nightly prices at Ellenborough Park average US$265 in the cheapest month (February) and US$368 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$277 |
| February | US$265 |
| March | US$322 |
| April | US$291 |
| May | US$351 |
| June | US$343 |
| July | US$368 |
| August | US$334 |
| September | US$340 |
| October | US$329 |
| November | US$299 |
| December | US$357 |
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Sept · US$340
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Most expensive: July (~US$368)
Cheapest: February (~US$265)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this h...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cheltenham? This hotel has 1238 square feet (115 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
Dining
Grab a bite at The Horse Box, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 61 guestrooms featuring minibars and flat-screen televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and bathrobes.
Location
With a stay at Ellenborough Park in Cheltenham, you'll be in a regional park, within a 10-minute drive of Cheltenham Racecourse and Cleeve Hill Golf Club. This luxury hotel is 1.7 mi (2.7 km) from Cutbridge Meadow and 2.3 mi (3.7 km) from EV Charger Points Stadium.
What's nearby
Cleeve Hill Golf Club(1.6 Miles)
Cheltenham Racecourse(1.7 Miles)
Cutbridge Meadow(1.8 Miles)
Pittville Park(1.8 Miles)
Pitville Pump Room(1.9 Miles)
EV Charger Points Stadium(2.1 Miles)
Holst Birthplace Museum(2.6 Miles)
The Brewery Quarter(2.7 Miles)
Cineworld Cheltenham(2.7 Miles)
The Promenade(2.9 Miles)
Everyman Theatre(3 Miles)
High Street(3 Miles)
Cheltenham Playhouse(3.1 Miles)
Cheltenham General Hospital(3.5 Miles)
Parabola Arts Centre(3.6 Miles)
Parking
Restaurant
Swimming pool
Room service
Valet parking
Dry cleaning
Location
Southam Road, Southam, England, United Kingdom
Cleeve Hill Golf Club (1.6 Miles)
Cheltenham Racecourse (1.7 Miles)
Cutbridge Meadow (1.8 Miles)
Pittville Park (1.8 Miles)
Pitville Pump Room (1.9 Miles)
EV Charger Points Stadium (2.1 Miles)
Guest reviews
8.6
Fabulous
Based on 841 verified reviews
Who stays here?
Business
5%
Couple
70%
Family
15%
Group
8%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Ellenborough Park as a beautiful, historic country hotel with spacious rooms, scenic grounds overlooking Cheltenham Racecourse, warm staff, and popular leisure facilities, though inconsistent service and some limitations temper expectations for a flawless five-star stay.
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What guests think
Travellers describe Ellenborough Park as a beautiful, historic country hotel with spacious rooms, scenic grounds overlooking Cheltenham Racecourse, warm staff, and popular leisure facilities, though inconsistent service and some limitations temper expectations for a flawless five-star stay.
Rooms are often large and characterful, but some report dated elements or issues like noisy A/C, tricky TVs, and faulty fridges or heating. The spa and pool are appreciated yet frequently described as small, sometimes crowded, with limited hours and occasional maintenance or cleanliness lapses. Dining generally earns praise for breakfasts and dinners, though some note slow service, limited menu flexibility for dietary needs, and cocktails that can be underwhelming or pricey. Expect a scenic, relaxing stay with classic charm and occasional service or facility inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Guests enjoy the heated outdoor pool, picturesque grounds, and a bar, with useful touches like EV chargers and dog-friendly amenities. However, the spa is small with restricted hours, and guests report occasional crowding or maintenance issues; cocktails also divide opinion.
Related guest reviews
10
Richard
9 Aug 2025
·
Stayed 2 nights
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
10
Anna
16 Apr 2023
·
Stayed 2 nights
Amazing beautiful place with wonderful staff. Great breakfast. Book the spa in advance, if you want to get a massage. They also have electric vehicles charging stations, which was very very helpful!
Amazing beautiful place with wonderful staff. Great breakfast. Book the spa in advance, if you want to get a massage. They also have electric vehicles charging stations, which was very very helpful!
10
Glen
22 Jul 2025
·
Stayed 2 nights
Lovely outside pool very warm kept at 27 ,a lovely quiet place to relax and walk very nice staff.
Lovely outside pool very warm kept at 27 ,a lovely quiet place to relax and walk very nice staff.
10
Suzanna
19 Apr 2025
·
Stayed 1 night
We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer.
We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer.
6
gurmukh
9 Jan 2023
·
Stayed 19,365 nights
The property is beautiful, but the disappointing spa facilities . The jacuzzi had tiles coming off, the sauna and steam are soo small. The check in at 3pm and spa shuts at 6pm, open at 10am and you have to checkout at 11, so you only get a window of few hours ti to use the spa. They won’t allow you to use the spa after checkout, like many other hotels allow. The heating wasn’t working in one of the rooms . Not upto the standard of the hotel I was expecting , disappointment.
The property is beautiful, but the disappointing spa facilities . The jacuzzi had tiles coming off, the sauna and steam are soo small. The check in at 3pm and spa shuts at 6pm, open at 10am and you have to checkout at 11, so you only get a window of few hours ti to use the spa. They won’t allow you to use the spa after checkout, like many other hotels allow. The heating wasn’t working in one of the rooms . Not upto the standard of the hotel I was expecting , disappointment.
8
Daniel
21 Jul 2025
·
Stayed 1 night
The spa and pool were highlights. The food was good but a little below what we have had at other 5* hotels. Puddings were superb though. The service from staff was generally pretty good and all together an enjoyable stay.
The spa and pool were highlights. The food was good but a little below what we have had at other 5* hotels. Puddings were superb though. The service from staff was generally pretty good and all together an enjoyable stay.
8
Justine
9 Mar 2025
·
Stayed 2 nights
Lovely stay. The room and hotel facilities are great, the food was fantastic, the cocktails were not great, quite pricey but had a lovely time.
Lovely stay. The room and hotel facilities are great, the food was fantastic, the cocktails were not great, quite pricey but had a lovely time.
10
Kevin
22 Dec 2024
·
Stayed 2 nights
TLDR. Picturesque stately home, with warm, friendly service with quintessential British charm. If you're looking for a Cotswolds hotel, without the trappings of influencers (SoHo Farmhouse), or breaking the bank (Manor Estelle), this is for you. It's Cotswolds without any of the attitude you'll get at other hotels, with warm, welcoming service. There are lovely touches like the boot and jacket lending service, the dog 'spa' and the main room with its Tudor-style furnishings. This is a place for folks going outdoors, or families. The spa and pool are small, so it's less the 'spend the day at the hotel' property but a place to really go explore the countryside. The rooms are fairly modern but nothing remarkable. This is more historical, cozy than luxe. Likewise the service is warm, friendly but does not have the polish of a Belmond or top-calibre hotel but at the price-point is still very solid. Breakfast if it's an option to include is worth it, with a generous spread. You'd be hard-pressed to find anything as good nearby.
TLDR. Picturesque stately home, with warm, friendly service with quintessential British charm. If you're looking for a Cotswolds hotel, without the trappings of influencers (SoHo Farmhouse), or breaking the bank (Manor Estelle), this is for you. It's Cotswolds without any of the attitude you'll get at other hotels, with warm, welcoming service. There are lovely touches like the boot and jacket lending service, the dog 'spa' and the main room with its Tudor-style furnishings. This is a place for folks going outdoors, or families. The spa and pool are small, so it's less the 'spend the day at the hotel' property but a place to really go explore the countryside. The rooms are fairly modern but nothing remarkable. This is more historical, cozy than luxe. Likewise the service is warm, friendly but does not have the polish of a Belmond or top-calibre hotel but at the price-point is still very solid. Breakfast if it's an option to include is worth it, with a generous spread. You'd be hard-pressed to find anything as good nearby.
2
Lydia
8 Apr 2023
·
Stayed 1 night
Fundamental bones of the hotel are excellent, beautiful buildings and stunning views. However, the shocking level of service really brings this hotel down. - sulky reception staff - lots of staff working, with everything taking an age to arrive - waiting at the bar for 15 minutes before a member of staff arrived - food took over an hour to arrive - had to sit in the overspill area for breakfast, which didn’t have the same experience for breakfast and meant a walk through the reception to bring food back and forth - check in took over 30 minutes and 20 minutes queue for check out - spa and gym amenities do not open until 1020, which frankly is utterly ridiculous for a 5 star hotel. People like to exercise before having breakfast and is often the busiest time for hotel gyms - laughable that service was applied to every order e.g 20% on top for each cocktail after having the luxury of waiting an age to arrive - staff wouldn’t clean our table, they would come and collect a single plate and then not return for 15mins when they collected another plate when four of us were eating. - coffees at breakfast were ordered and then forgotten. When the staff noticed they just they would put another order through but no apologies
Fundamental bones of the hotel are excellent, beautiful buildings and stunning views. However, the shocking level of service really brings this hotel down. - sulky reception staff - lots of staff working, with everything taking an age to arrive - waiting at the bar for 15 minutes before a member of staff arrived - food took over an hour to arrive - had to sit in the overspill area for breakfast, which didn’t have the same experience for breakfast and meant a walk through the reception to bring food back and forth - check in took over 30 minutes and 20 minutes queue for check out - spa and gym amenities do not open until 1020, which frankly is utterly ridiculous for a 5 star hotel. People like to exercise before having breakfast and is often the busiest time for hotel gyms - laughable that service was applied to every order e.g 20% on top for each cocktail after having the luxury of waiting an age to arrive - staff wouldn’t clean our table, they would come and collect a single plate and then not return for 15mins when they collected another plate when four of us were eating. - coffees at breakfast were ordered and then forgotten. When the staff noticed they just they would put another order through but no apologies
4
Catriona
3 Jul 2025
·
Stayed 2 nights
The 'Spa' was fairly limited with just a hot tub, sauna, steam room and 6 beds. Based on this, i wouldn't say it's a spa hotel, just a hotel with a small spa add-on. Its was great weather which meant there weren't enough beds by the outdoor heated pool so there wasnt really anywhere for us to go. The treatments were good, but I think overpriced. The restaurant was not good at catering to my food intollerances, even serving me food which contained my intollerances by mistake. They didn't have much they could adapt on the menu which was disappointing. I think the staff could have been more attentive, and they didn't seem that knowledgable about what was available (except the spa staff who were great).
The 'Spa' was fairly limited with just a hot tub, sauna, steam room and 6 beds. Based on this, i wouldn't say it's a spa hotel, just a hotel with a small spa add-on. Its was great weather which meant there weren't enough beds by the outdoor heated pool so there wasnt really anywhere for us to go. The treatments were good, but I think overpriced. The restaurant was not good at catering to my food intollerances, even serving me food which contained my intollerances by mistake. They didn't have much they could adapt on the menu which was disappointing. I think the staff could have been more attentive, and they didn't seem that knowledgable about what was available (except the spa staff who were great).
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness standards are mixed: several note dirty dishes, dusty areas, pool debris, and delayed or missed servicing, alongside some reports of mold and general wear. Others found areas like the spa clean, but expectations for a five-star finish aren’t always met.
Related guest reviews
10
Simon
4 Nov 2024
·
Stayed 4 nights
It is a beautiful hotel with a great history. All the staff were great. Lovely breakfasts. We were there 4 nights and had one dinner there which was great. We wanted to explore Cheltenham the other nights. Only hiccup was on our third day as elderly we decided to make use of the hotel first class facilities (out door heated swimming pool etc) and the most beautiful and comfy lounge. And although our room was empty at 10am , housekeeping did not service it until 3pm in spite of requests.
It is a beautiful hotel with a great history. All the staff were great. Lovely breakfasts. We were there 4 nights and had one dinner there which was great. We wanted to explore Cheltenham the other nights. Only hiccup was on our third day as elderly we decided to make use of the hotel first class facilities (out door heated swimming pool etc) and the most beautiful and comfy lounge. And although our room was empty at 10am , housekeeping did not service it until 3pm in spite of requests.
2
stephen
24 Apr 2024
·
Stayed 1 night
Very good evening meal, and helpful staff. But the hotel looks tired, and frankly not clean. Dust and dirty tables everywhere. I took the attached photo after "drawing' in the dust on the frame of the painting right next to our dining table. I didnt even have to rise from my seat to write in the dust.
Very good evening meal, and helpful staff. But the hotel looks tired, and frankly not clean. Dust and dirty tables everywhere. I took the attached photo after "drawing' in the dust on the frame of the painting right next to our dining table. I didnt even have to rise from my seat to write in the dust.
10
Suzanna
19 Apr 2025
·
Stayed 1 night
We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer.
We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer.
6
Ashley
25 Aug 2024
·
Stayed 2 nights
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
8
Lara
27 Mar 2023
·
Stayed 2 nights
I liked its sense of charm, location and wasnt too busy. The service generally was good, but I had to chase a couple of time for drink/food. Also was surprised with the lack of cleanliness for a 5* hotel. It wasnt quite the standard I was expecting, it was just ok.
I liked its sense of charm, location and wasnt too busy. The service generally was good, but I had to chase a couple of time for drink/food. Also was surprised with the lack of cleanliness for a 5* hotel. It wasnt quite the standard I was expecting, it was just ok.
8
Dominic
27 Jun 2023
·
Stayed 2 nights
Gorgeous property. There could be more attention to cleaning. The staff seemed rather overwhelmed by a wedding, with rather slow and harried service at times
Gorgeous property. There could be more attention to cleaning. The staff seemed rather overwhelmed by a wedding, with rather slow and harried service at times
8
Gary
5 Feb 2024
·
Stayed 1 night
The experience that I had at Ellenborough Park was mixed, some staff members are clearly so much better with their customer service levels than others. On the day of arrival the guy behind the desk wouldn’t engage with me at all, he just kept starring at my missus even when I struck conversation with him he looked at my missus and responded to her which I found very bizarre, I started to feel as though I was a ghost (or just a very rude man). Laura who was on reception Monday morning had superb customer service skills engaged with us both and gave us maps for things we might like to do. Keeping on the topic of the first man he booked a taxi for us to get to our restaurant in the night time, first of all the guy was late and second of all he charged us £19 both ways for a restaurant that was 5 minutes away in the car. The hotel did deal with this though when we arrived back so I applaud them on that, but people should be careful as they clearly see people from out of town and think they can make a pretty penny!! The hotel itself is a beautiful building but it could do with some refurbishment, the carpets are outdated and they’re many stains. The breakfast buffet and food for breakfast was lovely no complaints there, but the last thing I will say is the cleanliness of the pool was disgusting I’ve taken photos of cotton pads that were floating in the heated pool surely for a 5 star you would expect the place to be immaculate.. this sadly wasn’t the case.
The experience that I had at Ellenborough Park was mixed, some staff members are clearly so much better with their customer service levels than others. On the day of arrival the guy behind the desk wouldn’t engage with me at all, he just kept starring at my missus even when I struck conversation with him he looked at my missus and responded to her which I found very bizarre, I started to feel as though I was a ghost (or just a very rude man). Laura who was on reception Monday morning had superb customer service skills engaged with us both and gave us maps for things we might like to do. Keeping on the topic of the first man he booked a taxi for us to get to our restaurant in the night time, first of all the guy was late and second of all he charged us £19 both ways for a restaurant that was 5 minutes away in the car. The hotel did deal with this though when we arrived back so I applaud them on that, but people should be careful as they clearly see people from out of town and think they can make a pretty penny!! The hotel itself is a beautiful building but it could do with some refurbishment, the carpets are outdated and they’re many stains. The breakfast buffet and food for breakfast was lovely no complaints there, but the last thing I will say is the cleanliness of the pool was disgusting I’ve taken photos of cotton pads that were floating in the heated pool surely for a 5 star you would expect the place to be immaculate.. this sadly wasn’t the case.
10
Jacqui
26 Jul 2025
·
Stayed 1 night
We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow.
We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow.
6
Hayley
22 May 2023
·
Stayed 2 nights
Beautiful building in a beautiful location. Let down by customer service and things like a broken shower head in the room and jets in the spa hot tub not working. Customer servicewise, the receptionist couldnt crack a smile, our coffees were forgotten at breakfast two days in a row and when we thought we were getting some good customer service we got charged for it! (The restaurant heard us talking about it being our mini moon and brought over two glasses of champagne which werent requested by us but then they added them to our bill!)
Beautiful building in a beautiful location. Let down by customer service and things like a broken shower head in the room and jets in the spa hot tub not working. Customer servicewise, the receptionist couldnt crack a smile, our coffees were forgotten at breakfast two days in a row and when we thought we were getting some good customer service we got charged for it! (The restaurant heard us talking about it being our mini moon and brought over two glasses of champagne which werent requested by us but then they added them to our bill!)
8
Rahul
2 Jun 2025
·
Stayed 2 nights
The location is beautiful and so is the hotel. The only thing that let it down was a bit of clumsyness: Cleaning of the room, dirty plates left in the room, no new toilet roll added, the room was 1st floor with stairs, we travelled with a young child and were unaware there was no lift before arrival. I would just expect better from a 5*
The location is beautiful and so is the hotel. The only thing that let it down was a bit of clumsyness: Cleaning of the room, dirty plates left in the room, no new toilet roll added, the room was 1st floor with stairs, we travelled with a young child and were unaware there was no lift before arrival. I would just expect better from a 5*
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious, characterful, and comfortable, with large bathrooms and period features. Some guests experienced dated elements or issues such as complex TVs, noisy A/C, and faulty fridges or heating.
Related guest reviews
6
Christine
27 Jun 2023
·
Stayed 6 nights
For an expensive 5 star hotel, we were not impressed. Our refrigerator was not turned on in our room, resulting in expensive cheese being ruined. We had to request multiple times to have the fridge turned on; even then, after it was turned on, we had to turn up the coolness ourselves so it could keep food items cold. In addition, our A/C emitted a horribly loud sound every 10-15 minutes. We reported this promptly to reception, and it was never fixed during our 6 night stay. Lastly, whenever we called reception or concierge - even during normal business hours - no one ever answered. No one told us about the other amenities of the hotel - afternoon tea, the bar, a room where there appeared to be drinks or light snacks. We felt like we weren’t treated as valued guests, even though we spent nearly a full week at the resort. Some of the service staff, such as the spa receptionists and cleaning crew, were phenomenal. But EP is lacking the seamless service and standards of a five star hotel. Other aspects of Ellenborough are beautiful and appreciated: the rich history, the grounds, the walking trails, the location. But for the price and reputation, it didn’t meet 5 star standards.
For an expensive 5 star hotel, we were not impressed. Our refrigerator was not turned on in our room, resulting in expensive cheese being ruined. We had to request multiple times to have the fridge turned on; even then, after it was turned on, we had to turn up the coolness ourselves so it could keep food items cold. In addition, our A/C emitted a horribly loud sound every 10-15 minutes. We reported this promptly to reception, and it was never fixed during our 6 night stay. Lastly, whenever we called reception or concierge - even during normal business hours - no one ever answered. No one told us about the other amenities of the hotel - afternoon tea, the bar, a room where there appeared to be drinks or light snacks. We felt like we weren’t treated as valued guests, even though we spent nearly a full week at the resort. Some of the service staff, such as the spa receptionists and cleaning crew, were phenomenal. But EP is lacking the seamless service and standards of a five star hotel. Other aspects of Ellenborough are beautiful and appreciated: the rich history, the grounds, the walking trails, the location. But for the price and reputation, it didn’t meet 5 star standards.
10
Kristen
21 Aug 2025
·
Stayed 2 nights
Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!
Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!
10
Mandy
2 Mar 2025
·
Stayed 2 nights
Fabulous hotel with stunning views, including Cheltenham racecourse. Our room was spacious and luxurious and we loved our stay. The staff are friendly, courteous and helpful
Fabulous hotel with stunning views, including Cheltenham racecourse. Our room was spacious and luxurious and we loved our stay. The staff are friendly, courteous and helpful
10
Suzanna
19 Apr 2025
·
Stayed 1 night
We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer.
We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer.
6
Jake
30 Jun 2023
·
Stayed 2 nights
We booked this hotel for our recent engagement, the hotel is beautiful. We were given complimentary glasses of champagne to celebrate our good news. The room was also very nice, with a 4-post bed, and a massive bathroom with a claw-footed bath and separate shower.
We booked this hotel for our recent engagement, the hotel is beautiful. We were given complimentary glasses of champagne to celebrate our good news. The room was also very nice, with a 4-post bed, and a massive bathroom with a claw-footed bath and separate shower.
6
Ashley
25 Aug 2024
·
Stayed 2 nights
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
8
Rahul
2 Jun 2025
·
Stayed 2 nights
The location is beautiful and so is the hotel. The only thing that let it down was a bit of clumsyness: Cleaning of the room, dirty plates left in the room, no new toilet roll added, the room was 1st floor with stairs, we travelled with a young child and were unaware there was no lift before arrival. I would just expect better from a 5*
The location is beautiful and so is the hotel. The only thing that let it down was a bit of clumsyness: Cleaning of the room, dirty plates left in the room, no new toilet roll added, the room was 1st floor with stairs, we travelled with a young child and were unaware there was no lift before arrival. I would just expect better from a 5*
10
Marvin
24 Oct 2024
·
Stayed 4 nights
Great choice to stay for exploring the Cotswalds. It’s a former manor house converted to an elegant hotel and spa though there are some new rooms outside the main house. There is a lovely breakfast included. There are 2 restaurants on property but they have the same menu. Other food options are 10-15 minutes away. Our room was good sized with huge bathroom but rooms in the main house are varied from smaller to larger than ours. Staff was attentive. Fun to talk to other guests who come from near and far.
Great choice to stay for exploring the Cotswalds. It’s a former manor house converted to an elegant hotel and spa though there are some new rooms outside the main house. There is a lovely breakfast included. There are 2 restaurants on property but they have the same menu. Other food options are 10-15 minutes away. Our room was good sized with huge bathroom but rooms in the main house are varied from smaller to larger than ours. Staff was attentive. Fun to talk to other guests who come from near and far.
8
Mr and Mrs Paul
16 Jul 2025
·
Stayed 1 night
Could not operate the television. Far to complicated
Could not operate the television. Far to complicated
8
Devesh
3 Jul 2025
·
Stayed 3 nights
Ellenborough park is a beautiful property and we were upgraded to a beautiful 15 th century suite. The room was very large and comfortable
Ellenborough park is a beautiful property and we were upgraded to a beautiful 15 th century suite. The room was very large and comfortable
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AI-generated summary based on recent guest reviews
Service
Many reviewers praise warm, friendly staff and attentive service. Yet recurring feedback cites slow or disorganized delivery, unreturned calls, and uneven professionalism, falling short of consistent five-star standards.
Related guest reviews
10
Richard
9 Aug 2025
·
Stayed 2 nights
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
8
Jim
26 May 2024
·
Stayed 4 nights
Very unique property and lovely setting ... as a historical property, they have done a nice job of combining the comforts of modern amenities while keeping within their historical requirements. Service was slightly below average, with some well-trained staff and others going through the motions. We stayed in the Lodge and we experienced a few issues.
Very unique property and lovely setting ... as a historical property, they have done a nice job of combining the comforts of modern amenities while keeping within their historical requirements. Service was slightly below average, with some well-trained staff and others going through the motions. We stayed in the Lodge and we experienced a few issues.
10
Daniel
22 Feb 2025
·
Stayed 3 nights
Great stay. Service was fantastic. Not one member of staff let down this hotel. We would definitely stay here again
Great stay. Service was fantastic. Not one member of staff let down this hotel. We would definitely stay here again
10
Wai pi
14 Aug 2025
·
Stayed 2 nights
Absolutely beautiful hotel grounds with good and relaxing vibes! The swing at the garden is a place you shouldn’t miss, the view is gorgeous indeed! I’m staying with kids and surprisingly they enjoyed the stay a lot! Staff are wonderful, polite and helpful, thank you Grace and John at the reception who made our stay even more memorable! Will definitely recommend this place and I hope I’d be back again one day!!
Absolutely beautiful hotel grounds with good and relaxing vibes! The swing at the garden is a place you shouldn’t miss, the view is gorgeous indeed! I’m staying with kids and surprisingly they enjoyed the stay a lot! Staff are wonderful, polite and helpful, thank you Grace and John at the reception who made our stay even more memorable! Will definitely recommend this place and I hope I’d be back again one day!!
6
Ashley
25 Aug 2024
·
Stayed 2 nights
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
2
Anna
26 Jun 2024
·
Stayed 1 night
Poor service
Poor service
2
Lydia
8 Apr 2023
·
Stayed 1 night
Fundamental bones of the hotel are excellent, beautiful buildings and stunning views. However, the shocking level of service really brings this hotel down. - sulky reception staff - lots of staff working, with everything taking an age to arrive - waiting at the bar for 15 minutes before a member of staff arrived - food took over an hour to arrive - had to sit in the overspill area for breakfast, which didn’t have the same experience for breakfast and meant a walk through the reception to bring food back and forth - check in took over 30 minutes and 20 minutes queue for check out - spa and gym amenities do not open until 1020, which frankly is utterly ridiculous for a 5 star hotel. People like to exercise before having breakfast and is often the busiest time for hotel gyms - laughable that service was applied to every order e.g 20% on top for each cocktail after having the luxury of waiting an age to arrive - staff wouldn’t clean our table, they would come and collect a single plate and then not return for 15mins when they collected another plate when four of us were eating. - coffees at breakfast were ordered and then forgotten. When the staff noticed they just they would put another order through but no apologies
Fundamental bones of the hotel are excellent, beautiful buildings and stunning views. However, the shocking level of service really brings this hotel down. - sulky reception staff - lots of staff working, with everything taking an age to arrive - waiting at the bar for 15 minutes before a member of staff arrived - food took over an hour to arrive - had to sit in the overspill area for breakfast, which didn’t have the same experience for breakfast and meant a walk through the reception to bring food back and forth - check in took over 30 minutes and 20 minutes queue for check out - spa and gym amenities do not open until 1020, which frankly is utterly ridiculous for a 5 star hotel. People like to exercise before having breakfast and is often the busiest time for hotel gyms - laughable that service was applied to every order e.g 20% on top for each cocktail after having the luxury of waiting an age to arrive - staff wouldn’t clean our table, they would come and collect a single plate and then not return for 15mins when they collected another plate when four of us were eating. - coffees at breakfast were ordered and then forgotten. When the staff noticed they just they would put another order through but no apologies
6
josh
27 May 2024
·
Stayed 1 night
Decent hotel/spa, high-end and pricey, but relatively poor and antiquated service. No need to go back, have now been
Decent hotel/spa, high-end and pricey, but relatively poor and antiquated service. No need to go back, have now been
10
Jacqui
26 Jul 2025
·
Stayed 1 night
We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow.
We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow.
6
Hayley
22 May 2023
·
Stayed 2 nights
Beautiful building in a beautiful location. Let down by customer service and things like a broken shower head in the room and jets in the spa hot tub not working. Customer servicewise, the receptionist couldnt crack a smile, our coffees were forgotten at breakfast two days in a row and when we thought we were getting some good customer service we got charged for it! (The restaurant heard us talking about it being our mini moon and brought over two glasses of champagne which werent requested by us but then they added them to our bill!)
Beautiful building in a beautiful location. Let down by customer service and things like a broken shower head in the room and jets in the spa hot tub not working. Customer servicewise, the receptionist couldnt crack a smile, our coffees were forgotten at breakfast two days in a row and when we thought we were getting some good customer service we got charged for it! (The restaurant heard us talking about it being our mini moon and brought over two glasses of champagne which werent requested by us but then they added them to our bill!)
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AI-generated summary based on recent guest reviews
Location
Set in scenic grounds overlooking Cheltenham Racecourse, with walking trails and access to Cotswolds attractions. Some find it a bit isolated and note a car is helpful for getting into town.
Related guest reviews
8
Michael
14 Jul 2025
·
Stayed 1 night
Beautiful estate, nice room staff. Excellent young man on check in. A little isolated, no shuttle to town centre available
Beautiful estate, nice room staff. Excellent young man on check in. A little isolated, no shuttle to town centre available
10
Richard
9 Aug 2025
·
Stayed 2 nights
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
10
Naser
9 Jul 2025
·
Stayed 2 nights
Beautiful surrounding, waking trails around the hotel, breakfast can improve with more choices e.g no cheeses in the buffet . You need a car for this hotel.
Beautiful surrounding, waking trails around the hotel, breakfast can improve with more choices e.g no cheeses in the buffet . You need a car for this hotel.
10
Markus
14 Jan 2024
·
Stayed 2 nights
Beautiful hotel, lovely location outside Cheltenham and near major Cotswolds attractions. Friendly staff and good service. Excellent food. Spacious rooms.
Beautiful hotel, lovely location outside Cheltenham and near major Cotswolds attractions. Friendly staff and good service. Excellent food. Spacious rooms.
10
Elizabeth
10 Apr 2025
·
Stayed 2 nights
Beautiful property and surroundings. Convenient location if shopping in Cheltenham. Fantastic restaurant.
Beautiful property and surroundings. Convenient location if shopping in Cheltenham. Fantastic restaurant.
10
Yutaka
11 May 2025
·
Stayed 1 night
Just wonderful experience to stay such a nice hotel surrounded by beautiful nature
Just wonderful experience to stay such a nice hotel surrounded by beautiful nature
10
Kevin
22 Dec 2024
·
Stayed 2 nights
TLDR. Picturesque stately home, with warm, friendly service with quintessential British charm. If you're looking for a Cotswolds hotel, without the trappings of influencers (SoHo Farmhouse), or breaking the bank (Manor Estelle), this is for you. It's Cotswolds without any of the attitude you'll get at other hotels, with warm, welcoming service. There are lovely touches like the boot and jacket lending service, the dog 'spa' and the main room with its Tudor-style furnishings. This is a place for folks going outdoors, or families. The spa and pool are small, so it's less the 'spend the day at the hotel' property but a place to really go explore the countryside. The rooms are fairly modern but nothing remarkable. This is more historical, cozy than luxe. Likewise the service is warm, friendly but does not have the polish of a Belmond or top-calibre hotel but at the price-point is still very solid. Breakfast if it's an option to include is worth it, with a generous spread. You'd be hard-pressed to find anything as good nearby.
TLDR. Picturesque stately home, with warm, friendly service with quintessential British charm. If you're looking for a Cotswolds hotel, without the trappings of influencers (SoHo Farmhouse), or breaking the bank (Manor Estelle), this is for you. It's Cotswolds without any of the attitude you'll get at other hotels, with warm, welcoming service. There are lovely touches like the boot and jacket lending service, the dog 'spa' and the main room with its Tudor-style furnishings. This is a place for folks going outdoors, or families. The spa and pool are small, so it's less the 'spend the day at the hotel' property but a place to really go explore the countryside. The rooms are fairly modern but nothing remarkable. This is more historical, cozy than luxe. Likewise the service is warm, friendly but does not have the polish of a Belmond or top-calibre hotel but at the price-point is still very solid. Breakfast if it's an option to include is worth it, with a generous spread. You'd be hard-pressed to find anything as good nearby.
10
Tatum
14 Jun 2023
·
Stayed 2 nights
This hotel was absolutely beautiful. It is such a special experience to stay in a castle that has so much history. The location was breathtaking and the service was incredible. We hope to be back soon!
This hotel was absolutely beautiful. It is such a special experience to stay in a castle that has so much history. The location was breathtaking and the service was incredible. We hope to be back soon!
10
Josh
23 Dec 2024
·
Stayed 1 night
Stunning location and stay
Stunning location and stay
10
Daryl
20 Feb 2023
·
Stayed 2 nights
An amazing place - great history, fruendly staff & some stunning walks out of the main gate. Great place to atay.
An amazing place - great history, fruendly staff & some stunning walks out of the main gate. Great place to atay.
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AI-generated summary based on recent guest reviews
Dining
Food and breakfast frequently receive high praise, with several outstanding meals noted. A few guests report slow breakfast service, limited menu flexibility for dietary needs, and cocktails that can be underwhelming or pricey.
Related guest reviews
10
Richard
9 Aug 2025
·
Stayed 2 nights
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
10
Kristen
21 Aug 2025
·
Stayed 2 nights
Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!
Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!
10
Robert Christopher
1 Jun 2024
·
Stayed 2 nights
Very nice hotel and surroundings, food was good. Breakfast was very slow
Very nice hotel and surroundings, food was good. Breakfast was very slow
10
Parke
26 Mar 2024
·
Stayed 1 night
This was our favorite stay for our whole trip. The property is gorgeous, and every detail was perfect- the room was beautiful, the dinner and breakfast outstanding. We loved it and can’t wait to come back.
This was our favorite stay for our whole trip. The property is gorgeous, and every detail was perfect- the room was beautiful, the dinner and breakfast outstanding. We loved it and can’t wait to come back.
10
Elizabeth
10 Apr 2025
·
Stayed 2 nights
Beautiful property and surroundings. Convenient location if shopping in Cheltenham. Fantastic restaurant.
Beautiful property and surroundings. Convenient location if shopping in Cheltenham. Fantastic restaurant.
8
Daniel
21 Jul 2025
·
Stayed 1 night
The spa and pool were highlights. The food was good but a little below what we have had at other 5* hotels. Puddings were superb though. The service from staff was generally pretty good and all together an enjoyable stay.
The spa and pool were highlights. The food was good but a little below what we have had at other 5* hotels. Puddings were superb though. The service from staff was generally pretty good and all together an enjoyable stay.
8
Justine
9 Mar 2025
·
Stayed 2 nights
Lovely stay. The room and hotel facilities are great, the food was fantastic, the cocktails were not great, quite pricey but had a lovely time.
Lovely stay. The room and hotel facilities are great, the food was fantastic, the cocktails were not great, quite pricey but had a lovely time.
10
Susan
5 Dec 2022
·
Stayed 19,330 nights
Meal in the restaurant was outstanding. Staff and service was excellent.
Meal in the restaurant was outstanding. Staff and service was excellent.
4
Catriona
3 Jul 2025
·
Stayed 2 nights
The 'Spa' was fairly limited with just a hot tub, sauna, steam room and 6 beds. Based on this, i wouldn't say it's a spa hotel, just a hotel with a small spa add-on. Its was great weather which meant there weren't enough beds by the outdoor heated pool so there wasnt really anywhere for us to go. The treatments were good, but I think overpriced. The restaurant was not good at catering to my food intollerances, even serving me food which contained my intollerances by mistake. They didn't have much they could adapt on the menu which was disappointing. I think the staff could have been more attentive, and they didn't seem that knowledgable about what was available (except the spa staff who were great).
The 'Spa' was fairly limited with just a hot tub, sauna, steam room and 6 beds. Based on this, i wouldn't say it's a spa hotel, just a hotel with a small spa add-on. Its was great weather which meant there weren't enough beds by the outdoor heated pool so there wasnt really anywhere for us to go. The treatments were good, but I think overpriced. The restaurant was not good at catering to my food intollerances, even serving me food which contained my intollerances by mistake. They didn't have much they could adapt on the menu which was disappointing. I think the staff could have been more attentive, and they didn't seem that knowledgable about what was available (except the spa staff who were great).
10
Marvin
24 Oct 2024
·
Stayed 4 nights
Great choice to stay for exploring the Cotswalds. It’s a former manor house converted to an elegant hotel and spa though there are some new rooms outside the main house. There is a lovely breakfast included. There are 2 restaurants on property but they have the same menu. Other food options are 10-15 minutes away. Our room was good sized with huge bathroom but rooms in the main house are varied from smaller to larger than ours. Staff was attentive. Fun to talk to other guests who come from near and far.
Great choice to stay for exploring the Cotswalds. It’s a former manor house converted to an elegant hotel and spa though there are some new rooms outside the main house. There is a lovely breakfast included. There are 2 restaurants on property but they have the same menu. Other food options are 10-15 minutes away. Our room was good sized with huge bathroom but rooms in the main house are varied from smaller to larger than ours. Staff was attentive. Fun to talk to other guests who come from near and far.
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AI-generated summary based on recent guest reviews
10
Alex
5 Aug 2026
·
Stayed 3 nights
Nice place! Friendly staff
Nice place! Friendly staff
6
Michael
4 Aug 2026
·
Stayed 1 night
Room was lovely, hotel was great but the air con unit in our room made an absolute racket all night which left us with no sleep. reported to reception on check out and have attempted communication with the hotel since via messaging on the hotels.com website with no reply!
Room was lovely, hotel was great but the air con unit in our room made an absolute racket all night which left us with no sleep. reported to reception on check out and have attempted communication with the hotel since via messaging on the hotels.com website with no reply!
10
Vitala
27 Jul 2026
·
Stayed 2 nights
This hotel is beautiful and well kept. Our room was very spacious for a family of 4, the beds were comfortable and the bathroom was spacious. The pool area is lovely and the friendly staff left the pool open in order to give our children time to swim after a late check in. Our room was in a newer building, and very comfortable. Food was delicious in every restaurant, there were a few fruit flies around, but the place was clean. Would love to return.
This hotel is beautiful and well kept. Our room was very spacious for a family of 4, the beds were comfortable and the bathroom was spacious. The pool area is lovely and the friendly staff left the pool open in order to give our children time to swim after a late check in. Our room was in a newer building, and very comfortable. Food was delicious in every restaurant, there were a few fruit flies around, but the place was clean. Would love to return.
4
Vicky
12 Jul 2026
·
Stayed 1 night
The hotel is beautiful, the perfect setting for a wonderful escape. The rooms were good sizes and clean with all the amenities in them for your stay. The reception staff were dismissive. We arrived 45 minutes before checking in time and asked if they could let us know when our room was ready if we waited next door to reception, no apparently. When people started passing us with their room keys we asked when ours would be ready and was reminded check in time would be at 3. At 3pm we were excited to get our key and head to the outdoor pool to enjoy the glorious weather. However, sun loungers were first come first served and these were all taken by day spa guests by the time we checked in so the pool we booked the hotel for was not usable. Then on to dinner. Our order was taken but the waiting team were distracted by the bar team so after 45 minutes I checked that they had indeed put our order into the system and they hadn’t so we reordered and waited for our food. It’s so disappointing that this amazing hotel is let down by its staff and its policies as it ruined our experience
The hotel is beautiful, the perfect setting for a wonderful escape. The rooms were good sizes and clean with all the amenities in them for your stay. The reception staff were dismissive. We arrived 45 minutes before checking in time and asked if they could let us know when our room was ready if we waited next door to reception, no apparently. When people started passing us with their room keys we asked when ours would be ready and was reminded check in time would be at 3. At 3pm we were excited to get our key and head to the outdoor pool to enjoy the glorious weather. However, sun loungers were first come first served and these were all taken by day spa guests by the time we checked in so the pool we booked the hotel for was not usable. Then on to dinner. Our order was taken but the waiting team were distracted by the bar team so after 45 minutes I checked that they had indeed put our order into the system and they hadn’t so we reordered and waited for our food. It’s so disappointing that this amazing hotel is let down by its staff and its policies as it ruined our experience
10
Natalie
6 Jul 2026
·
Stayed 1 night
Really beautiful Cotswolds old English building, with extremely attentive staff, two wonderful restaurants & an incredible spa. Would definitely recommend.
Really beautiful Cotswolds old English building, with extremely attentive staff, two wonderful restaurants & an incredible spa. Would definitely recommend.
FAQs about Ellenborough Park
Is parking available at the property?
Free valet parking is available onsite, along with limited on-site parking options.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 11:00. Early check-in is available for a fee, subject to availability.
What is the hotel's location in relation to key landmarks?
The hotel is located in a regional park, within a 10-minute drive of Cheltenham Racecourse and Cleeve Hill Golf Club. It is approximately 1.7 miles from Cutbridge Meadow and 2.3 miles from EV Charger Points Stadium.
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool available. Specific operational hours and seasonal availability are not provided.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 100.00 per day, and advance request or confirmation is required. Specific information about cribs is not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 584.7993152648926USD
- 2026-09-06: 389.3685297668457USD
- 2026-09-07: 392.29694627685546USD
- 2026-09-08: 353.06751392822264USD
- 2026-09-09: 353.2223294555664USD
- 2026-09-10: 320.96498319091796USD
- 2026-09-11: 455.0010627075195USD
- 2026-09-12: 510.9141719299316USD
- 2026-09-13: 322.77555928955076USD
- 2026-09-14: 322.14318322753905USD
- 2026-09-15: 379.9613244506836USD
- 2026-09-16: NO DATA
- 2026-09-17: 380.4509356445312USD
- 2026-09-18: 499.4470836425781USD
- 2026-09-19: 1241.607060913086USD
- 2026-09-20: 355.48427362670895USD
- 2026-09-21: 424.7568853881836USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 348.82497303466795USD
- 2026-09-25: 394.7719390136719USD
- 2026-09-26: 435.7169953552246USD
- 2026-09-27: 345.94589334106445USD
- 2026-09-28: 345.94589334106445USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 443.7473419738769USD
- 2026-10-02: 464.172110546875USD
- 2026-10-03: 507.7152535644531USD
- 2026-10-04: 357.92726123046873USD
- 2026-10-05: 494.28401416015623USD
- 2026-10-06: 545.6762122619629USD
- 2026-10-07: 507.165530847168USD
- 2026-10-08: 475.7677510131836USD
- 2026-10-09: 489.96023764648436USD
- 2026-10-10: NO DATA
- 2026-10-11: 486.3484424316406USD
- 2026-10-12: 507.38541993408205USD
- 2026-10-13: 443.6274024719238USD
- 2026-10-14: 443.8073117248535USD
- 2026-10-15: 426.30610395507813USD
- 2026-10-16: 373.7824552856445USD
- 2026-10-17: 492.1923387145996USD
- 2026-10-18: 399.9545730957031USD
- 2026-10-19: 506.92448222045897USD
- 2026-10-20: 510.74372598876954USD
- 2026-10-21: 405.98429763183594USD
- 2026-10-22: 440.35430166625974USD
- 2026-10-23: 614.6615930175781USD
- 2026-10-24: 605.4053399291992USD
- 2026-10-25: 403.7674016601562USD
- 2026-10-26: 391.0661841003418USD
- 2026-10-27: 481.7282905883789USD
- 2026-10-28: 391.34685812988283USD
- 2026-10-29: 394.80192388916015USD
- 2026-10-30: 430.488037121582USD
- 2026-10-31: 441.951864642334USD
- 2026-11-01: 375.7814469848633USD
- 2026-11-02: 386.7759367736816USD
- 2026-11-03: 390.54049181518553USD
- 2026-11-04: 413.513443157959USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note that this property’s restaurant is closed on Monday and Tuesday evenings, when dinner is served onsite in The Horse Box pub.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Pet fee: GBP 30.00 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: GBP 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Valet parking
Dry cleaning
Activities
Swimming pool
Garden
Golf course (nearby)
Horse riding
Pool outdoor
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Picnic area/Tables
Family room
Services
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi