Conrad Tulum Riviera Maya, an All-Inclusive Experience
365 $US
/nuit
Moyenne pour novembre
Prix pour Conrad Tulum Riviera Maya, an All-Inclusive Experience
Sélectionnez les dates pour voir les prix et les disponibilités
365 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Conrad Tulum Riviera Maya, an All-Inclusive Experience, les prix par nuit s'élèvent en moyenne à 337 $US pendant le mois le moins cher (juillet) et à 520 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 477 $US |
| février | 520 $US |
| mars | 478 $US |
| avril | 451 $US |
| mai | 428 $US |
| juin | 357 $US |
| juillet | 337 $US |
| août | 361 $US |
| septembre | 420 $US |
| octobre | 365 $US |
| novembre | 365 $US |
| décembre | 493 $US |
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nov. · 365 $US
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Le plus cher : février (env. 520 $US)
Le moins cher : juillet (env. 337 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 5 piscines extérieures vous attendent pour un petit plongeon avant de rejoi...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 5 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un poste informatique, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Tulum, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 4645 mètres carrés et comprenant un centre de conférence et 3 des salles de réunion. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Maratea - Mediterranean, l'un des 8 restaurants de ce complexe touristique et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Étant donné que l'hébergement propose un bar / salon, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 3 bars de plage ou de ses 4 bars en bord de piscine.
Chambres
Choisissez une des 349 chambres climatisées de l'hébergement et profitez des nombreux services et équipements à votre disposition, notamment un petit bassin privé et une télévision à écran plat. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. Les chambres sont dotées d'un balcon ou patio aménagé. Des chaînes par satellite sont à votre disposition et vous invitent au divertissement.
Emplacement
Tulum ne manque pas de choses à découvrir ; Conrad Tulum Riviera Maya, an All-Inclusive Experience vous fait profiter d'un séjour près d'un golf et se trouve à 5 min en voiture de Riviera Maya Golf Club et à 8 minutes de Plage d'Akumal. Ce complexe touristique au bord de la plage se trouve à 7,9 km de Parc Xel-Há et à 21,8 km de Ruines mayas de Tulum.
À proximité
Riviera Maya Golf Club(1.1 miles)
Aktun Chen(1.1 miles)
Plage de Xcacel(1.7 miles)
Plage Sud d'Akumal(2.1 miles)
Plage Xcacelito(2.5 miles)
Réserve de Xcacel-Xcacelito(2.5 miles)
Hekab Be Biblioteca(3.6 miles)
Plage d'Akumal(3.7 miles)
Centre écologique d'Akumal(3.7 miles)
Half Moon Bay(4.8 miles)
Parc Xel-Há(4.9 miles)
Lagon Yal-ku(5.1 miles)
Dos Ojos Cenote(6.7 miles)
Parc écologique El Toh(6.8 miles)
Cimetière des Animaux Cenote(7.4 miles)
Aéroport international de Tulum (TQO)(39.7 miles)
Aéroport international Cozumel (CZM)(36.6 miles)
Aéroport international de Cancún (CUN)(60.2 miles)
Blanchisserie
Ascenseur
Service de voiturier
Coffre-fort
Salles de réunion
Plage privée
Emplacement
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, Quintana Roo, Mexique
Riviera Maya Golf Club (1.1 miles)
Aktun Chen (1.1 miles)
Plage de Xcacel (1.7 miles)
Plage Sud d'Akumal (2.1 miles)
Plage Xcacelito (2.5 miles)
Réserve de Xcacel-Xcacelito (2.5 miles)
Options de chambre
8
Chambre, 1 très grand lit, balcon, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
13
Suite, 1 très grand lit, balcon, vue océan (Ceiba)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconBalcon ou patioClimatisationChauffageSalon séparéPiscine profonde
9
Chambre, 2 grands lits, balcon
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
11
Chambre, 1 très grand lit, balcon, vue océan (Ceiba)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
8
Chambre, 2 grands lits, balcon, vue océan (Ceiba)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
13
Suite, 1 très grand lit, balcon (Ceiba Tropical View)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconBalcon ou patioClimatisationChauffageSalon séparéPiscine profonde
14
Suite Présidentielle, 1 très grand lit, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
2002 ft²
BalconBalcon ou patioClimatisationChauffageSalon séparéPiscine profondeBaignoire à remous privée intérieure
8
Chambre, 2 grands lits, balcon, vue partielle sur l'océan
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
8
Chambre, 2 grands lits, balcon, vue océan
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
6
Chambre, 2 grands lits, balcon, vue partielle sur l'océan (Ceiba)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
12
Chambre, 1 très grand lit, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
11
Chambre, 1 très grand lit, balcon, vue partielle sur l'océan (Ceiba)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
12
Suite, 1 très grand lit, balcon (Governors Suite)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1561 ft²
BalconBalcon ou patioClimatisationChauffageSalon séparéPiscine profondeBaignoire à remous privée intérieure
8
Chambre, 1 très grand lit, balcon, vue partielle sur l'océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
7
Suite Familiale, plusieurs lits
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles Standard
Couchages 6
Balcon ou patioClimatisationChauffageBaignoire profondePiscine profonde
7
Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, balcon (Roll-in Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
506 ft²
BalconBalcon ou patioClimatisationChauffageSalle de bain privéePiscine profonde
Avis des voyageurs sur Conrad Tulum Riviera Maya, an All-Inclusive Experience
9
Superbe
Basé sur 347 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Conrad Tulum Riviera Maya reçoit de nombreux éloges pour son design époustouflant, son cadre paisible dans une crique abritée, ses nombreuses piscines et son personnel particulièrement chaleureux et attentionné. Certaines critiques récurrentes mentionnent des prix élevés pour la nourriture et les boissons ainsi que des problèmes de service occasionnels, lents ou incohérents.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Conrad Tulum Riviera Maya reçoit de nombreux éloges pour son design époustouflant, son cadre paisible dans une crique abritée, ses nombreuses piscines et son personnel particulièrement chaleureux et attentionné. Certaines critiques récurrentes mentionnent des prix élevés pour la nourriture et les boissons ainsi que des problèmes de service occasionnels, lents ou incohérents.
Les clients soulignent la qualité et la variété exceptionnelles des restaurants, les magnifiques chambres avec vue et les jardins relaxants. Les points négatifs fréquemment mentionnés dans les avis incluent les difficultés à obtenir une réservation pour le dîner, des problèmes d'entretien sporadiques (eau chaude, jacuzzis, plomberie, électricité) et la présence d'algues qui affectent parfois la plage, ainsi que l'emplacement isolé du complexe et le coût élevé des taxis. Attendez-vous à un séjour luxueux et paisible, avec quelques imprévus opérationnels.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines et une crique privée et calme sont largement saluées, et le spa est bien considéré. Certains signalent des jacuzzis cassés ou à l'eau tiède et la présence d'algues saisonnières qui impactent la plage.
Avis de voyageur à ce sujet
8
Joseph
16 mars 2025
·
A séjourné 4 nuits
Beautiful, location - good food and service. broken hot tubs and slow towel service.
Beautiful, location - good food and service. broken hot tubs and slow towel service.
10
Rafat
25 avr. 2023
·
A séjourné 3 nuits
The hotel was super amazing, the staff, the beauty, the food, the mixed restaurants, lounges, and facilities were excellent. It is a new and well maintained property. Only the beach had a lot seaweeds as much as they cleaned it, it will always come back.
The hotel was super amazing, the staff, the beauty, the food, the mixed restaurants, lounges, and facilities were excellent. It is a new and well maintained property. Only the beach had a lot seaweeds as much as they cleaned it, it will always come back.
10
Lanny
2 mars 2024
·
A séjourné 1 nuit
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
10
Shannon
16 avr. 2023
·
A séjourné 6 nuits
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
10
Antonio Carlos de O
15 janv. 2026
·
A séjourné 1 nuit
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
10
Allison
24 oct. 2025
·
A séjourné 5 nuits
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
8
Stewart
5 févr. 2025
·
A séjourné 2 nuits
Place was great… never had a any hot water in rooms or jacuzzis…
Place was great… never had a any hot water in rooms or jacuzzis…
10
Yvonne
13 mai 2025
·
A séjourné 6 nuits
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
10
Stephen
1 mars 2025
·
A séjourné 3 nuits
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
10
John
19 févr. 2023
·
A séjourné 11 nuits
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent fréquemment la propriété comme étant très propre et bien entretenue. Quelques-uns font état de négligences telles que des oublis de service de ménage, la présence de nuisibles ou des zones sales.
Avis de voyageur à ce sujet
10
Adina
27 janv. 2024
·
A séjourné 7 nuits
Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
10
TAKESHI
4 mars 2024
·
A séjourné 2 nuits
建物トイレ、全て綺麗で満足でした
建物トイレ、全て綺麗で満足でした
6
Mariana
1 sept. 2024
·
A séjourné 3 nuits
Nos hospedamos del 28 al 30 de Agosto y había mucho ruido, al parecer estaban haciendo remodelación. Desechos de algún animal (espero que no hayan sido humanos) por el área del Chiringuito a las brasas.
Nos hospedamos del 28 al 30 de Agosto y había mucho ruido, al parecer estaban haciendo remodelación. Desechos de algún animal (espero que no hayan sido humanos) por el área del Chiringuito a las brasas.
8
Bryan
5 janv. 2025
·
A séjourné 4 nuits
Grounds could be free of trash Dipping pool was unclean Garden view was mostly cut and dried branches, garden trash Staff was good but not great
Grounds could be free of trash Dipping pool was unclean Garden view was mostly cut and dried branches, garden trash Staff was good but not great
10
Jinéy
24 mai 2023
·
A séjourné 5 nuits
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
2
María Elena
24 févr. 2025
·
A séjourné 2 nuits
Yo creo que debe haber mejores opciones! Pague más de 15,000 por noche para que ni me limpiaran la habitación, después a las 12 de la noche llegaron a limpiarla y adjunto fotos de en las condiciones que dormimos, que fue que ni colcha pusieron, sino un protector! Algunos son amables y otras personas del personal son como despotas
Yo creo que debe haber mejores opciones! Pague más de 15,000 por noche para que ni me limpiaran la habitación, después a las 12 de la noche llegaron a limpiarla y adjunto fotos de en las condiciones que dormimos, que fue que ni colcha pusieron, sino un protector! Algunos son amables y otras personas del personal son como despotas
6
Kimmerly
16 mars 2024
·
A séjourné 3 nuits
The property was pristine. But my first night there I had an allergic reaction. My face was swollen due to my room not being deep cleaned. It was to the point where the hotel manager had to call the doctor on call and I was given a perscription for an antihistamine to contain my face swelling. To make things worse. We ate at one of the outdoor resturants and at the bottom of my ketchup there was a piece of hair. The resturant manager had to be called to assist. Other, than that the staff was friendly and the hotel was beautiful. We were unable to use the pool outside our room as it had a small frog in it, my kids had a pet the whole time there.
The property was pristine. But my first night there I had an allergic reaction. My face was swollen due to my room not being deep cleaned. It was to the point where the hotel manager had to call the doctor on call and I was given a perscription for an antihistamine to contain my face swelling. To make things worse. We ate at one of the outdoor resturants and at the bottom of my ketchup there was a piece of hair. The resturant manager had to be called to assist. Other, than that the staff was friendly and the hotel was beautiful. We were unable to use the pool outside our room as it had a small frog in it, my kids had a pet the whole time there.
10
Nyanza
11 août 2023
·
A séjourné 2 nuits
The staff was fantastic and the property was beautiful and luxurious!
The staff was fantastic and the property was beautiful and luxurious!
10
Jennifer Lee
21 sept. 2025
·
A séjourné 3 nuits
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
8
Ricardo
9 juin 2024
·
A séjourné 2 nuits
Overall good, but not the luxury and top notch resort it claims to be, far from it. First night we found a giant cockroach in our room, service was slow overall, dining options are ok some restaurants are very good but most are average at best. Extremely overpriced for what it is
Overall good, but not the luxury and top notch resort it claims to be, far from it. First night we found a giant cockroach in our room, service was slow overall, dining options are ok some restaurants are very good but most are average at best. Extremely overpriced for what it is
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, élégantes et confortables, et beaucoup soulignent la qualité de la vue et certaines unités disposent de piscines privées. Certains clients ont rencontré des problèmes d'entretien (électricité, eau chaude, plomberie) et quelques nuisances sonores.
Avis de voyageur à ce sujet
6
Lisa
29 déc. 2024
·
A séjourné 2 nuits
This would have been a perfect birthday weekend but the hotel room we were given lost all power. We asked for another room but could not be given the same level of room we paid for. Thankfully Expedia refunded us! Maybe next time we will have better luck.
This would have been a perfect birthday weekend but the hotel room we were given lost all power. We asked for another room but could not be given the same level of room we paid for. Thankfully Expedia refunded us! Maybe next time we will have better luck.
8
Aria
21 mars 2025
·
A séjourné 4 nuits
The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.
The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.
10
Edward
4 déc. 2024
·
A séjourné 5 nuits
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
10
Ryan
14 juin 2023
·
A séjourné 1 nuit
This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.
This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.
10
Pratap
28 févr. 2025
·
A séjourné 4 nuits
This was magic From the room to the beach . It was so so special.
This was magic From the room to the beach . It was so so special.
2
Paria
17 mars 2024
·
A séjourné 4 nuits
Unfortunately, our experience at Conrad Tulum Riviera Maya was deeply disappointing on multiple fronts. The inconsistency in charges quoted by different staff members left me feeling frustrated and taken advantage of. Moreover, the general unhappiness of the staff was palpable throughout my stay. The discomfort extended to the accommodations themselves, with uncomfortably subpar beds that made it difficult to get a good night's sleep. Despite claiming to be family-friendly, the lack of life vests for children added unnecessary stress and safety concerns to our stay. To add to the frustration, dinner reservations were missed every single night, to the point where it became comical. Additionally, the sensors at every single bathroom didn't work, forcing us to use bottled water to wash our hands, which was both inconvenient and unsanitary. Furthermore, the room was very noisy, with wind blowers in the morning and older children in nearby rooms causing disturbances at night. Had we not brought our toddlers’ white noise machine, it would have been impossible to sleep past these disruptions. Overall, this experience was a complete letdown and a missed opportunity for Conrad Tulum Riviera Maya to provide quality service. I certainly will not be repeating this experience, nor would I wish it upon anyone else.
Unfortunately, our experience at Conrad Tulum Riviera Maya was deeply disappointing on multiple fronts. The inconsistency in charges quoted by different staff members left me feeling frustrated and taken advantage of. Moreover, the general unhappiness of the staff was palpable throughout my stay. The discomfort extended to the accommodations themselves, with uncomfortably subpar beds that made it difficult to get a good night's sleep. Despite claiming to be family-friendly, the lack of life vests for children added unnecessary stress and safety concerns to our stay. To add to the frustration, dinner reservations were missed every single night, to the point where it became comical. Additionally, the sensors at every single bathroom didn't work, forcing us to use bottled water to wash our hands, which was both inconvenient and unsanitary. Furthermore, the room was very noisy, with wind blowers in the morning and older children in nearby rooms causing disturbances at night. Had we not brought our toddlers’ white noise machine, it would have been impossible to sleep past these disruptions. Overall, this experience was a complete letdown and a missed opportunity for Conrad Tulum Riviera Maya to provide quality service. I certainly will not be repeating this experience, nor would I wish it upon anyone else.
8
Stewart
5 févr. 2025
·
A séjourné 2 nuits
Place was great… never had a any hot water in rooms or jacuzzis…
Place was great… never had a any hot water in rooms or jacuzzis…
10
Yvonne
13 mai 2025
·
A séjourné 6 nuits
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous. The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude. The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife. Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’. I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules. My family and I went to celebrate our birthdays in late Jan-Feb. I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me. The rooms are spacious and lovely. Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm. The property is sublime with nothing lacking. Only minus for us is dinner portions are small and pricey. I can’t wait till my next visit.
10
Jennifer Lee
21 sept. 2025
·
A séjourné 3 nuits
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks.
10
John
19 févr. 2023
·
A séjourné 11 nuits
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
We had an incredible stay at the Conrad. It’s a new hotel and the staff are very friendly and attentive. The pools are great and the restaurants give you variety to choose from. Breakfast buffet at Arbolea is one of the best I’ve ever had. The Kids Club with Ruth, Sam, Fernanda and samara was incredible for our little kids. They asked to go back all the time and had so much fun. They’ll even take them to the pool. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. The rooms are very nice, beds comfortable and patios with plunge pools and gorgeous views. No issues. We’d stay here again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est constamment décrit comme chaleureux, attentionné et professionnel. Cependant, de nombreux avis font état d'un service lent et de difficultés à obtenir de l'attention à la piscine/plage ou à obtenir une réservation, avec quelques mentions d'interactions désagréables ou de facturations incohérentes.
Avis de voyageur à ce sujet
6
Kimberly
17 févr. 2026
·
A séjourné 2 nuits
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10
Dennis
10 août 2025
·
A séjourné 8 nuits
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
8
Jason
25 avr. 2023
·
A séjourné 4 nuits
Everything in this hotel is brand new. The room and amenities were amazing. Our bed was very comfortable, and the bathroom were well appointed. The hotel staffs were very courteous and friendly. Overall, we really enjoyed our stay. However, a few things I want to point out that I think the hotel could do better: 1- The staff here are friendly but inexperienced. It was hard to get any server attention either at the beach or the pool sometime. In one occasion, they forgot our drinks order twice and we had to run into the bar to remind them. Some day we waited 30-45mins until we could find someone to order drinks. Also, we came to Bar Crudo for lunch one day and no one came to seat us even though they have had like 6-7 servers standing around the bar area. Given it’s a Hilton chain and this is a 5 star resort, I’d expect the staffs to be well trained. 2- Arbolea- the precooked food at this buffet was not great. Made to order items and the French Toasts were good, but the rest were bad. If we didn’t have compliment breakfast due to Status, we wouldn’t want to pay $50 per person for this quality. I wish they had Ala carte menu. 3- Sargassum- it’s no secret that Mexico and the Caribbean have been dealing with seaweed for awhile. I’ve been to other hotels with Sargassum issue. However, I felt like it was worst here at the Conrad. It was unpleasant to see trucks and bob cat throughout the day at the beach. Maybe they should have the seaweed cleaned early in the morning before guests
Everything in this hotel is brand new. The room and amenities were amazing. Our bed was very comfortable, and the bathroom were well appointed. The hotel staffs were very courteous and friendly. Overall, we really enjoyed our stay. However, a few things I want to point out that I think the hotel could do better: 1- The staff here are friendly but inexperienced. It was hard to get any server attention either at the beach or the pool sometime. In one occasion, they forgot our drinks order twice and we had to run into the bar to remind them. Some day we waited 30-45mins until we could find someone to order drinks. Also, we came to Bar Crudo for lunch one day and no one came to seat us even though they have had like 6-7 servers standing around the bar area. Given it’s a Hilton chain and this is a 5 star resort, I’d expect the staffs to be well trained. 2- Arbolea- the precooked food at this buffet was not great. Made to order items and the French Toasts were good, but the rest were bad. If we didn’t have compliment breakfast due to Status, we wouldn’t want to pay $50 per person for this quality. I wish they had Ala carte menu. 3- Sargassum- it’s no secret that Mexico and the Caribbean have been dealing with seaweed for awhile. I’ve been to other hotels with Sargassum issue. However, I felt like it was worst here at the Conrad. It was unpleasant to see trucks and bob cat throughout the day at the beach. Maybe they should have the seaweed cleaned early in the morning before guests
10
Alex
11 oct. 2025
·
A séjourné 2 nuits
Great pools, restaurant options, and staff was amazing!
Great pools, restaurant options, and staff was amazing!
10
Stryker
21 juin 2023
·
A séjourné 4 nuits
Excellent service and food. I was extremely impressed with our stay
Excellent service and food. I was extremely impressed with our stay
6
Omar
2 août 2023
·
A séjourné 3 nuits
The staff at the reception fernardo was unprofessionally and not helpful.
The staff at the reception fernardo was unprofessionally and not helpful.
10
Allison
24 oct. 2025
·
A séjourné 5 nuits
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
10
Dharmesh
24 sept. 2023
·
A séjourné 6 nuits
Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay!
Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay!
6
Mindy
20 avr. 2023
·
A séjourné 1 nuit
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
10
Sandeep
28 nov. 2025
·
A séjourné 5 nuits
Beautiful resort, service is unparalleled and great restaurants
Beautiful resort, service is unparalleled and great restaurants
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé sur une crique isolée dans la jungle, idéal pour un séjour calme et relaxant. Plusieurs notent que l'établissement est éloigné du centre de Tulum et que les taxis sont chers.
Avis de voyageur à ce sujet
8
Onica
8 avr. 2024
·
A séjourné 3 nuits
The service at this hotel was impeccable. Beach was nice. A great hotel to relax. The food at the Mediterranean restaurant was the best meal we had in Tulum. Request Casa 3, it’s closer to the lobby and pool. The only thing we didn’t like was how far away the hotel was from where the action is, Tulum hotel district, about 30-45 minutes drive.
The service at this hotel was impeccable. Beach was nice. A great hotel to relax. The food at the Mediterranean restaurant was the best meal we had in Tulum. Request Casa 3, it’s closer to the lobby and pool. The only thing we didn’t like was how far away the hotel was from where the action is, Tulum hotel district, about 30-45 minutes drive.
8
Joseph
16 mars 2025
·
A séjourné 4 nuits
Beautiful, location - good food and service. broken hot tubs and slow towel service.
Beautiful, location - good food and service. broken hot tubs and slow towel service.
10
Dennis
10 août 2025
·
A séjourné 8 nuits
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
Conrad Tulum is an amazing property. It's extremely beautiful, it is well manged, and it is secure. It offers everything you need to enjoy your stay in the Maya Riviera including beaches, pools, restaurants, a full service spa, and other onsite amenities. The staff are attentive to the needs of guests. Best hotel/resort I have stayed at. Excited to return soon.
8
Bogdan Stefan Moisa, Iulia Roxana
1 déc. 2024
·
A séjourné 7 nuits
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
10
Shannon
16 avr. 2023
·
A séjourné 6 nuits
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
Gorgeous immaculate property on secluded cove north of Tulum. Welcoming kind staff attended to our every need.
10
Jorey
29 août 2023
·
A séjourné 3 nuits
Loved the property! Gorgeous. Very expensive to leave resort in taxis so I would recommend a car if you’re trying to save money and eat in the city. Great experience overall. Seaweed in august was a big downfall but still great experience.
Loved the property! Gorgeous. Very expensive to leave resort in taxis so I would recommend a car if you’re trying to save money and eat in the city. Great experience overall. Seaweed in august was a big downfall but still great experience.
8
Michael Paul
20 juil. 2023
·
A séjourné 7 nuits
We felt a little trapped on the resort due to the lack of ride share companies in the Yucatan, and felt that some of the prices of the restaurants were higher than we're used to.
We felt a little trapped on the resort due to the lack of ride share companies in the Yucatan, and felt that some of the prices of the restaurants were higher than we're used to.
8
Kirsten
26 nov. 2025
·
A séjourné 1 nuit
Clean room, beautiful location.
Clean room, beautiful location.
10
Stephen
1 mars 2025
·
A séjourné 3 nuits
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
10
Marija
18 janv. 2025
·
A séjourné 5 nuits
Amazing experience with a modern twist in a jungle
Amazing experience with a modern twist in a jungle
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la nourriture est largement saluée, en particulier le petit-déjeuner et le restaurant japonais. Les inconvénients récurrents sont les prix élevés, les portions parfois petites et les retards occasionnels de réservation ou de service.
Avis de voyageur à ce sujet
6
Kimberly
17 févr. 2026
·
A séjourné 2 nuits
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10/10 amenities. But lacking in service and value. Never waited less than 45 mins for food, you have to go look for a server for a drink by the pool constantly. Prices not reasonable
10
Lanny
2 mars 2024
·
A séjourné 1 nuit
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
Nice resort, jacuzzis were lukewarm only, no live entertainment, meals were very expensive at the on-site restaurants, taxis to go anywhere were expensive. $20 USD for a 7 minutes drive to Akumal beach one way for two people. The beach was covered with seaweeds. We were there at the beginning of March.
10
Edward
4 déc. 2024
·
A séjourné 5 nuits
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
8
Bogdan Stefan Moisa, Iulia Roxana
1 déc. 2024
·
A séjourné 7 nuits
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
This resort is a boutique kind of, very walkable and very much suitable for couple with young and very young kids. The beach is amazing , sand, water and everything around it though it is a private and on a smaller side beach. The personal is attentive and helpful. The downside of this resort is the food. Now, the food options… the breakfast is a very good and plenty of options there, though the personal seems overwhelmed at times. Given this is not an all inclusive resorts, lunch options are bar kind of food, burgers, guacamole etc. Dinner is served in a few restaurants, a la carte, but the prices.. be prepared to pay 9$ for a bottle of water, 20$ and above for a glass of Prosecco or any wine. I would really prefer for them to have a buffet kind of option for dinner, either Italian or Mexican or both. Overall it was a pleasant vacation, we will definitely return to Tulum, might be this resort.
10
Robyn
22 mai 2023
·
A séjourné 4 nuits
My husband and I really enjoyed this place! So beautiful and modern and the food is top notch quality ! The views are amazing and it’s wasn’t busy at all so we felt like we had the place to ourselves ! House keeping was always on it! And everyone was soooo nice!!! From arrival to leaving we were treated very well! My only complaint is i didn’t like their ice cream lol but other than that 10/10!
My husband and I really enjoyed this place! So beautiful and modern and the food is top notch quality ! The views are amazing and it’s wasn’t busy at all so we felt like we had the place to ourselves ! House keeping was always on it! And everyone was soooo nice!!! From arrival to leaving we were treated very well! My only complaint is i didn’t like their ice cream lol but other than that 10/10!
10
Antonio Carlos de O
15 janv. 2026
·
A séjourné 1 nuit
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
Quarto maravilhoso, piscinas muito boas, praia gostosa. Café da manhã sensacional, ficamos 4 dias e absolutamente TUDO o que comemos lá era muito gostoso. Localização boa, academia legal, restaurantes bons. Definitivamente recomendamos!
10
Allison
24 oct. 2025
·
A séjourné 5 nuits
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
10
Jinéy
24 mai 2023
·
A séjourné 5 nuits
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
6
Mindy
20 avr. 2023
·
A séjourné 1 nuit
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
I am not sure how this place is getting so many awards. Basically have to beg staff to take order for coffee at breakfast, at the pool and beach, and even though you’re paying for everything takes forever. God for bird you order a blended or drink with ice because you will get mainly ice, even though it’s NOT all inclusive. Gorgeous grounds, but seriously not ready for prime time. Spend money at the four seasons elsewhere.
10
Stephen
1 mars 2025
·
A séjourné 3 nuits
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
jacob
13 mars 2026
·
A séjourné 2 nuits
Hôtel très haute gamme Rafinement Classe Calme Restaurants très bons Juste bémol sur le service qui n’est pas efficace comme un vrai 5 *
Hôtel très haute gamme Rafinement Classe Calme Restaurants très bons Juste bémol sur le service qui n’est pas efficace comme un vrai 5 *
10
Alexandre
29 mars 2025
·
A séjourné 3 nuits
Merveilleux
Merveilleux
10
Mark
31 juil. 2024
·
A séjourné 6 nuits
.
.
10
carlos
25 juin 2024
·
A séjourné 1 nuit
.
.
10
Lauren
23 sept. 2026
·
A séjourné 4 nuits
The Conrad Tulum was incredible. We were celebrating my birthday when we went, and they went above and beyond to make me feel so special. The rooms were huge. The pools were lovely. The spa was amazing and the staff was spectacular. We will definitely be back.
The Conrad Tulum was incredible. We were celebrating my birthday when we went, and they went above and beyond to make me feel so special. The rooms were huge. The pools were lovely. The spa was amazing and the staff was spectacular. We will definitely be back.
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Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
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décembre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 393.6751293830261USD
- 2026-11-03: 393.6751293830261USD
- 2026-11-04: 323.7375040479431USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 392.6986287649536USD
- 2026-11-08: 395.6969266539001USD
- 2026-11-09: 402.6929778340454USD
- 2026-11-10: 395.6969266539001USD
- 2026-11-11: 406.6907311252441USD
- 2026-11-12: 395.6969266539001USD
- 2026-11-13: 407.69015236859127USD
- 2026-11-14: 448.69426285342405USD
- 2026-11-15: 407.69015236859127USD
- 2026-11-16: 703.1338012218628USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 518.6276183253784USD
- 2026-11-21: 518.6276183253784USD
- 2026-11-22: 447.3753875302429USD
- 2026-11-23: 403.6924332362976USD
- 2026-11-24: 518.6276183253784USD
- 2026-11-25: 572.8204820420227USD
- 2026-11-26: 491.6428348481445USD
- 2026-11-27: 501.6372180761413USD
- 2026-11-28: 560.7922776085816USD
- 2026-11-29: 572.8204820420227USD
- 2026-11-30: 624.5679097476196USD
- 2026-12-01: 703.1338012218628USD
- 2026-12-02: 703.1338012218628USD
- 2026-12-03: 703.1338012218628USD
- 2026-12-04: 703.1338012218628USD
- 2026-12-05: 703.1338012218628USD
- 2026-12-06: 703.1338012218628USD
- 2026-12-07: 703.4062526483764USD
- 2026-12-08: 698.6565252218628USD
- 2026-12-09: 698.6565252218628USD
- 2026-12-10: 600.1564532218628USD
- 2026-12-11: 610.0150548023681USD
- 2026-12-12: 602.3950912218628USD
- 2026-12-13: 658.3559857039185USD
- 2026-12-14: 658.3559857039185USD
- 2026-12-15: 658.0401524680176USD
- 2026-12-16: 656.1224032218628USD
- 2026-12-17: 656.1224032218628USD
- 2026-12-18: 658.3559857039185USD
- 2026-12-19: 658.3559857039185USD
- 2026-12-20: 510.61093322186275USD
- 2026-12-21: 551.8085539036865USD
- 2026-12-22: 624.5679097476196USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 5 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions et accès aux chambres possible à l'aide d'un appareil mobile.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 011-025-002793/2026
Équipements populaires
Blanchisserie
Ascenseur
Service de voiturier
Coffre-fort
Salles de réunion
Plage privée
Général
Serviettes
Childcare/Babysitting (surcharge)
Braille or Raised Signage
Children's Club (free)
Couples/Private Dining
Handrails in Stairways
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Supervised Childcare (surcharge)
Walkway to Water
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Activités
Plage privée
Billard
Kayak
Circuits écologiques sur place
Fitness Center (24-hour)
Beach Umbrellas
Evening Entertainment
Firepit
Beach Cabanas (free)
Bicycles (on site) (free)
Full-Service Spa
Hiking/Biking (nearby)
Outdoor Entertainment Area
Mobilier d'extérieur
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Terrasse
Services
Ascenseur
Coffre-fort
Salles de réunion
Blanchisserie
Salle de bal
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Center
Conference Space
Gift Shops or Newsstand
Porter/Bellhop
Proposal/Romance Packages Available
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Service de voiturier
Parking (Uncovered)
Connexion Internet
Wi-fi gratuit