Name: Best Western Plus Lacey Inn & Suites
Address: 8326 Quinault Drive North East, Olympia, Washington, United States of America, Olympia, Washington, US
Price range: $117–$250 per night
Rating: 8.65

What guests think

At Best Western Plus Lacey Inn & Suites, travelers consistently praise friendly staff and a convenient location near the freeway, restaurants, and a casino, while recurring critiques include noise, inconsistent housekeeping, and maintenance issues with the pool and hot tub.

Breakfast is widely regarded as a highlight, with good variety and attentive staff. Room experiences vary: some find them spacious and quiet, while others note very firm beds, spotty Wi-Fi, dated furnishings, or views of an empty lot. Expect a convenient, mid-range stay, with variability in room quality and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub draw recurring complaints about closures, cold water, or maintenance problems, and the pool is sometimes described as small or murky. Guests appreciate the fitness room, on-site laundry (with limited hours), and convenient parking.

Related guest reviews

6

anthony

Jun 9, 2024

·

Stayed 1 night

The pool and hot tub was closed. That’s one of the reasons I stayed here

6

Jasmine

May 28, 2025

·

Stayed 1 night

Hot tub timer did not work and hot tub NOWHERE NEAR HOT ENOUGH!!!! The jacuzzi bath in our room was hotter than the hot tub.

8

Christine

Jan 13, 2025

·

Stayed 1 night

Please heat the pool. Grandbabies love to swim even in the winter

10

Greg

Oct 18, 2024

·

Stayed 1 night

We stayed one night on a road trip from Olympic NP to Rainier NP, and it was a great place to stop. There are limited restaurant options in the area, but we found a great sushi place nearby called Trapper’s - super happy hour specials until 6 and very fresh sushi, with vegetarian options. The hotel was very clean & had on-site laundry. They closed the laundry from 8pm until 8am, which threw us off a bit on our planned early morning start time, but it worked out fine. It’s a convenient spot right by the freeway.

8

Sarah

Aug 24, 2025

·

Stayed 1 night

The hot tub was down for maintenence when we tried to use it. It was a good night otherwise. Property was clean.

6

jessica

Jul 15, 2024

·

Stayed 2 nights

2 stars. Pool is very small and looked murky

10

JIMMY

Jan 24, 2025

·

Stayed 1 night

Very well taken care of. Pool is great.

10

Jason

Aug 10, 2025

·

Stayed 2 nights

Hotel staff and cleanliness was great. Pool conditions were not

10

Tara Chris

Sep 23, 2024

·

Stayed 3 nights

Very clean, bed was a little soft for me. Breakfast was the best I've ever had at a hotel. Lots of choices. Pool and hot tub were nice.

10

Elizabeth

Sep 1, 2025

·

Stayed 1 night

Our room smelled like mold or water damage. Had to keep the air going circulating constantly to deal with it. Also, one of the reasons we chose this property was because we had enjoyed the hot tub last time we stayed. The hot tub was broken. I think we might explore other properties next time we’re in town.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but several report lapses such as leftover towels, hair in bathrooms, stained furniture, musty odors, dirty floors, and unkempt outdoor areas.

Related guest reviews

8

Callie

Mar 4, 2025

·

Stayed 2 nights

Nice location. Cleanliness was not a 5-star rating. Floors were dirty.

10

Hiro

Mar 30, 2025

·

Stayed 1 night

Very clean

10

Marie

Jul 27, 2025

·

Stayed 3 nights

Very clean, great staff.

8

Austin

Feb 10, 2025

·

Stayed 1 night

Overall the property was great. The staff was super helpful and friendly. The property itself looked very nice and clean, but our room was lacking in a few areas. We had some dirty towels and trash left in the room from the last people and tons of hair in the shower. Otherwise the room was clean which was odd.

4

William

Apr 20, 2024

·

Stayed 2 nights

I've stayed at this property a frw times and it was nice. It is now worn-out and dirty. The room was gross (hair in the shower and film in the sink) and the walls need paint, stains and chips on the furniture and the room smelled like oil and gas.

4

Grzegorz

Jul 4, 2025

·

Stayed 4 nights

Rooms furniture outdated. Couch stained and soiled. Property dirty.

10

Jeff

Aug 4, 2025

·

Stayed 3 nights

This was a very clean, safe and comfortable hotel. The rooms were very nice and comfortable with spa like linens. The staff was excellent, friendly and efficient. We will stay here again and highly recommend. We have family that lives close by and this is a perfect location. Great breakfast and close to shopping and coffee etc.

10

Korianne

Apr 8, 2025

·

Stayed 1 night

I thought it was a convenient clean property.

6

Amber

Apr 10, 2025

·

Stayed 1 night

Room was not clean and dirty wash clothes were left hanging over the shower rod from previous customers. Hair was in the bathtub and sink and no soap was provided for washing hands. Had to ask multiple times for towels. Wasn’t the best say but the front desk was friendly checking in and out.

10

Elizabeth

Sep 1, 2025

·

Stayed 1 night

Our room smelled like mold or water damage. Had to keep the air going circulating constantly to deal with it. Also, one of the reasons we chose this property was because we had enjoyed the hot tub last time we stayed. The hot tub was broken. I think we might explore other properties next time we’re in town.

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AI-generated summary based on recent guest reviews

Rooms

Some rooms feel spacious and quiet, but comfort and condition vary: multiple reviews cite very firm beds, intermittent Wi-Fi, noise from neighbors or plumbing, dated furnishings, and occasional equipment issues like nonworking TVs.

Related guest reviews

8

Jay

Jul 13, 2025

·

Stayed 1 night

Only problem encountered was you could hear the people above walking around. Everything else was good.

8

Tiffany

Aug 29, 2025

·

Stayed 1 night

Great hotel. Honestly we were super tired. Beds could have been better but I was out

6

Jill

Jun 16, 2025

·

Stayed 1 night

We struggled repeatedly with the Wi-Fi. The place was very noisy, dogs barking beds creaking people upstairs making noise. I don't think I'd stay in the best Western again

6

Bjorn

May 22, 2023

·

Stayed 2 nights

Everything was great, except the bed. Wonderful service, great continental breakfast, area felt relatively safe. There is a big empty lot near the parking lot, so I’d imagine that may attract a bit of trouble, however we didn’t notice much when we were there. The shallow end of the pool was a bit deep for my young daughter, so that was a bit disappointing for her. The bed was also very uncomfortable. Very firm. I want to give a higher rating because there was a lot of great stuff about the location, but I didn’t sleep well and had a sore back because of the bed. If you like firm beds, you may be fine though.

6

Angela

Apr 6, 2023

·

Stayed 2 nights

Had to move the family to a hotel due to construction. The beds and pillows were hard as rocks. I will never stay here again.

8

Julie

Apr 10, 2025

·

Stayed 1 night

The hotel itself like everything around it is new and fine. Unfortunately the view from my room is an empty lot with scattered old homeless encampments items in a field. Someone should go clean that up. Staff seemed annoyed to be working today. Didn’t fix the question about the wifi and it didn’t work so I had to use my phone and cellular data to do the Zoom meeting I needed to do after I arrived instead of my computer that couldn’t hang on to any meaningful wifi. I called the front desk and the kid working could not have cared less. Overall disappointing checkin and service. I hope he has a better day tomorrow!

6

Linda

Apr 13, 2023

·

Stayed 1 night

Tv in the room didn't work. Front desk person tried to get help but solution didn't work. Gave up trying to get a signal.

6

Robert

Oct 2, 2025

·

Stayed 1 night

The bed was like laying on a granite slab I woke up with both my hips hurting & a migraine

8

Susan

Mar 28, 2025

·

Stayed 1 night

The property location was perfect for us. There were multiple choices of restaurants nearby. The room was clean, but noisy. The noise arose from water pipes whistling whenever a nearby room or rooms used water.

10

Joanna

Aug 9, 2023

·

Stayed 1 night

Fãs check in and very friend staff. The Room is spacious and it is very quiet in the rooms.

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Service

Service is often praised as friendly and helpful, with smooth check-ins and accommodating staff, but several guests report slow, brusque, or unhelpful front-desk interactions and limited flexibility for early or late check-outs or resolving issues.

Related guest reviews

8

Michael

Feb 7, 2024

·

Stayed 1 night

Gentlemen at check in was incredibly rude and inappropriate

10

David

Aug 10, 2025

·

Stayed 2 nights

Ian was very helpful and made everything go smoothly for check in after hotels.com had messed up the reservation. Hotel is great and great location.

4

Rey t

Nov 5, 2023

·

Stayed 1 night

Person up front in the reception morning on 11/5/23 very unfriendly trying to get late checkout, that’s why I don’t stay when iam in town in Lacey this hotel! It was like for her a hustle to asked a late checkout!

8

Julie

Apr 10, 2025

·

Stayed 1 night

The hotel itself like everything around it is new and fine. Unfortunately the view from my room is an empty lot with scattered old homeless encampments items in a field. Someone should go clean that up. Staff seemed annoyed to be working today. Didn’t fix the question about the wifi and it didn’t work so I had to use my phone and cellular data to do the Zoom meeting I needed to do after I arrived instead of my computer that couldn’t hang on to any meaningful wifi. I called the front desk and the kid working could not have cared less. Overall disappointing checkin and service. I hope he has a better day tomorrow!

10

Marvyn

Aug 17, 2025

·

Stayed 7 nights

Staff was very friendly and a good breakfast to start the day.

10

Teresa

Aug 19, 2024

·

Stayed 1 night

Hotel representatives were extremely friend and helpful making check in a breeze.

2

Toni

Oct 2, 2024

·

Stayed 1 night

The front desk lady Sophie was rude, unapologetic, unprofessional and dismissive. Our reservation was apparently unconfirmed even though we had the itinerary number and the money was taken out of our account. She could physically see on the screen that we had a reservation for that night but told us there were king rooms left available. Expected us to call Expedia to get it sorted out. Then she downgraded our room from a king size bed to two queens and gave the last king bed to the guy behind us!! There was absolutely no compensation offered whatsoever for all the trouble we were put through! What’s the point of having a single night away from the kids if you and your husband can’t even sleep in the same bed?! We should have been given a free upgrade or free snacks at least but we weren’t even given complimentary water bottles like every other guest we saw checking in!

10

Todd

Jul 23, 2025

·

Stayed 1 night

The staff was extremely helpful once we realized we left behind an item. They held it for us our return.

10

Sheryl

Apr 6, 2025

·

Stayed 2 nights

It was a great stay. The front desk was a little lackadaisical at check in. Took a long time to come to the desk from the back. We rang the bell then finally tried calling them she came out.

10

Albert

Nov 21, 2023

·

Stayed 3 nights

Great staff and service. I was treated with excellent attention and quality at all times.

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Location

Consistently described as convenient to the freeway, restaurants, shopping, and a neighboring casino; some note road noise, busy traffic, and views of an empty lot or slightly sketchy surroundings.

Related guest reviews

10

KEN J.

Dec 31, 2024

·

Stayed 1 night

Great location.

10

Lynne

Nov 26, 2023

·

Stayed 3 nights

Good location near the highway. Area was a little sketchy, but convenient to food and shopping.

10

Jose

Aug 30, 2025

·

Stayed 2 nights

Everything is close by, including the casino next to it, and there is a discount on food for staying at this hotel.

8

Julie

Apr 10, 2025

·

Stayed 1 night

The hotel itself like everything around it is new and fine. Unfortunately the view from my room is an empty lot with scattered old homeless encampments items in a field. Someone should go clean that up. Staff seemed annoyed to be working today. Didn’t fix the question about the wifi and it didn’t work so I had to use my phone and cellular data to do the Zoom meeting I needed to do after I arrived instead of my computer that couldn’t hang on to any meaningful wifi. I called the front desk and the kid working could not have cared less. Overall disappointing checkin and service. I hope he has a better day tomorrow!

10

Rudolph

Dec 9, 2024

·

Stayed 1 night

Costco, restaurants, casino all close. A little busy and congested for walking, though.

10

Marcos

Nov 30, 2024

·

Stayed 2 nights

Clean, easy check in and check out. Good location

10

Hugo

May 6, 2025

·

Stayed 1 night

Conveniently located

10

charlene

Jun 14, 2025

·

Stayed 1 night

Great location, safe and quiet. Really clean hotel.

10

Shirley

Dec 31, 2024

·

Stayed 1 night

Convenient to food & access to highway

10

Jim

Aug 23, 2024

·

Stayed 2 nights

The BW staff are fantastic, and they were very attentive to my requests! The hot breakfast was great!! Great location, with some road noise, due to its proximity to the I-5, but close to shopping and entertainment! I will stay there again - highly recommend!!!

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Dining

Breakfast is widely considered a highlight with good variety and attentive staff, though a few mention mediocre coffee or equipment outages.

Related guest reviews

10

Craig

Nov 9, 2024

·

Stayed 1 night

Good breakfast and great coffee.

10

Donnalour

Sep 5, 2024

·

Stayed 1 night

Breakfast is excellent

10

Diana

Aug 24, 2025

·

Stayed 1 night

This is the Best Western is one of the nicest we n have ever stayed at. The staff was wonderful. Loved the traveler's prayer they left in room. The breakfast is the best . Made to order omelet and the waffle with strawberries was delicious.

10

Gil

Sep 12, 2024

·

Stayed 1 night

Check in was easy and fast. Room was clean, bathroom was clean too and of course clean towels is a must and they were!! Room was very nice and comfortable. The only gripe I have is the WiFi was horrible. Too slow and kept knocking me off, still everything else was good, even the decaf coffee in the room was good. Breakfast was good too, lady taking care of the breakfast area was on top of everything, if it was low, she was filling it up. Nice place to stay

10

Gwen

Jun 22, 2025

·

Stayed 1 night

Very nice breakfast. Very clean.

10

Edina

Mar 9, 2025

·

Stayed 1 night

Amazing stay! We really enjoyed the breakfast and the kitchen staff were friendly and welcoming.

6

Derek M

Jul 10, 2023

·

Stayed 6 nights

The hotel is still a good choice for Lacey, and I will most likely stay again. The free breakfast was not as good as I recall the last time and the espresso machine never worked while we were there. The coffee that was available was not very good so we just ended up running to Starbucks.

10

Marvyn

Aug 17, 2025

·

Stayed 7 nights

Staff was very friendly and a good breakfast to start the day.

8

Kristine

Mar 10, 2025

·

Stayed 2 nights

The breakfast was pretty good, lots to choose from.

10

Megan

Sep 1, 2023

·

Stayed 2 nights

Great breakfast options, different each morning. Conveniently located within miles to the RAC, where we had an all weekend softball tournament. Rooms were clean, staff was friendly. Pool area was clean. No issues.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$119
March	$121
April	$117
May	$124
June	$168
July	$157
September	$126
October	$117
November	$114
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $232	16 $250	17 $136	18 $145	19 $132
20 $131	21 $124	22 $140	23 $131	24 $131	25 $147	26 $155
27 $124	28 $138	29 $138	30 $139

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $132	3 $133
4 $117	5 $140	6 $138	7 $142	8 $143	9 $156	10 $159
11 $130	12 $142	13 $141	14 $143	15 $139	16 $147	17 $155
18 $136	19 $136	20 $136	21 $136	22 $135	23 $145	24 $145
25 $134	26 $142	27 $136	28 $136	29 $136	30 $145	31 $143

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Junior Suite, 1 King Bed, Refrigerator & Microwave (With Single Sofabed)

Suite, Multiple Beds (2 Kings), Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Junior Suite, 1 King Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Lacey Inn & Suites

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Prices for upcoming dates