What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available, but pricing and arrangement details are not specified.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Cusco, within a 15-minute walk of Plaza de Armas and San Pedro Market. It is 0.3 mi (0.5 km) from Bird Watching in Peru and Museo Irq’i Yachay.

What are the policies for guests staying with children?

Children under 18 are generally not allowed to stay without a parent or legal guardian. Accompanying adults may be asked for identification and supporting documentation.

El Balcón Hotel in Cusco

Average nightly price at El Balcón by month, last 12 months (USD)
Month	Average price
January	$66
February	$76
April	$116
May	$117
June	$120
July	$108
August	$84
September	$117
October	$85
November	$90
December	$63

What guests think

At El Balcón, travelers consistently praise the exceptionally friendly staff, a charming rustic setting with lovely gardens and views, and a convenient walkable location near Cusco’s main square that still feels pleasantly removed from heavy traffic.

Rooms are comfortable and atmospheric, though several guests mention street or neighbor noise, occasional cold temperatures despite portable heaters, and spotty in room Wi-Fi. Cleanliness earns strong marks overall, with a few reports of stained linens or bathrooms needing better ventilation or updates. Breakfast and the on-site restaurant receive frequent praise for fresh, locally sourced dishes, homemade breads, and made-to-order eggs; one review noted a limited menu. Expect a warm, characterful stay with standout hospitality and some rustic trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Charming courtyard gardens and balconies offer lovely city views, and common areas feel inviting. Access involves stairs and steep paths, and there is no elevator.

Related guest reviews

10

Utpal

May 4, 2025

·

Stayed 1 night

The entrance is somewhat underwhelming because of it being in a street with mostly walls and occasional entry doors. Once inside you realize you are in a very old hacienda. Was told it was from the 1680's. The rooms are unlike what you will see in modern hotels. But charming. Also great view of Cusco from the balcony. Only negative is lack of elevators ( but only 2 floors) and lack of outlets near the beds to charge phones etc. Small vegetable/herb garden in the courtyard.

10

Edd

Sep 16, 2025

·

Stayed 2 nights

This charmingly rustic property is located a short walk from Plaza de Armas. After being uncomfortably cold for several nights in another Cusco location even with a heater turned on, we were pleasantly surprised our room was so warm that the included heater wasn't even needed. The shower has amazing pressure and plenty of hot water. Breakfast included in the rate is far beyond expectations, as are amenities like thick robes and quality toilet paper. The English-speaking staff is so kind and helpful. Without hesitation we recommend El Balcon for those who enjoy staying in an authentic location that reflects the country's culture.

10

ANNA

Jun 16, 2025

·

Stayed 2 nights

Very safe hotel (main door to road is always locked-staff buzz you in), great bed, dark room for sleeping, charming courtyard, hot shower, friendly staff, lovely breakfast. We only had breakfast one of two days because we left at 4:30 am on second day (we were not offered a takeaway breakfast, but not expecting it either). The outdoor walking paths are wonderful but could be difficult for individuals with poor footing. The door to the room was initially a little finicky to close-but was easier with practice. Great view!!

10

Andrew

Feb 16, 2026

·

Stayed 4 nights

Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location

10

Cynthia

Jul 19, 2025

·

Stayed 2 nights

Endroit charmant avec une très belle vue de notre suite. Le petit déjeuner est très bien et servi dans un beau petit coin de l’établissement. Nous avons été un peu saisi par le froid mais à chaque jour, le personnel venait allumer un feu dans le poêle à bois ce qui rendait l’endroit très confortable et encore plus charmant. Je recommande fortement pour une expérience rustique et authentique!

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10

Jeanie M

Oct 20, 2025

·

Stayed 7 nights

This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.

10

Michael

May 15, 2025

·

Stayed 4 nights

Loved this place. Very friendly staff, good food, beautiful old building and great views. Excellent start to our trip.

10

John

Nov 29, 2025

·

Stayed 2 nights

This is a wonderful small hotel with great views and a warm personal touch.

10

Liz

Mar 4, 2025

·

Stayed 1 night

The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical

8

B

Oct 19, 2025

·

Stayed 3 nights

L'endroit est pratique bien que l'entrée donne sur une rue aux troittoirs exégus. Une fois passée la porte, un jardin nous accueuille. Tout est joli, notre chambre côté jardin offre tous les accessiores requies pour notre séjour. La salle a manger est de type 'chalet' et on y offre les boissons chaudes en tout temps. Très sympa et pratique.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently note clean rooms and well-kept common areas. A few guests cited stained linens or bathroom ventilation and odor issues.

Related guest reviews

10

Jennifer

Oct 5, 2025

·

Stayed 3 nights

Clean, beautiful

10

GUSTAVO AUGUSTO ROCHA DE

Jun 25, 2025

·

Stayed 7 nights

A propriedade fica em uma boa localização na cidade, fácil acesso a diversos restaurantes e loja e ao centro histórico! O atendimento é muito bom, as pessoas são todas muito atenciosas! Em geral os quartos são bem confortáveis! Minha única reclamação é que o banheiro poderia ter um pouco mais de ventilação, mas pode ser que seja um problema do quarto que fiquei. Fora isso, tudo foi ótimo!

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10

Andrew

Feb 16, 2026

·

Stayed 4 nights

Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location

6

Lorenzo

Dec 15, 2022

·

Stayed 19,340 nights

The physical location in an old traditional house is great. Food was awesome. Rooms needed more places to store or hang clothes. Biggest negative was bathroom. The steam from the shower would accumulate and condense in the skylight. Then it dripped on you as you stood at the sink, brushing teeth, washing hands, etc. As a result, it had a very dank, unpleasant smell.

10

Leonardo

Dec 4, 2022

·

Stayed 19,329 nights

Excellent staff, very friendly. Everything clean and taken care of

10

Tanya

Oct 21, 2025

·

Stayed 2 nights

The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.

8

Haina

Nov 19, 2025

·

Stayed 2 nights

Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.

10

Thomas

Sep 17, 2024

·

Stayed 3 nights

We enjoyed our stay at El Balcon. It was conveniently located, clean, and the staff was very friendly and helpful. As you can see from the photos of others, it's very quaint.

10

Benny

Jul 7, 2025

·

Stayed 3 nights

Clean, beautiful, attentive staff, great breakfast

10

Zachary

Apr 28, 2025

·

Stayed 3 nights

Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.

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Rooms

Rustic rooms with comfortable beds, hot showers, and some great views; many found them cozy and atmospheric. Downsides include street or neighbor noise, occasional cold despite portable heaters, and spotty in-room Wi-Fi; a few noted smaller spaces.

Related guest reviews

6

Mitchel Kristoffer

May 31, 2025

·

Stayed 2 nights

Good service, beautiful property. Rooms are freezing cold and the small heater they provide does absolutely nothing. Never been so cold in a hotel before. Not worth the price per room either honestly.

10

Utpal

May 4, 2025

·

Stayed 1 night

The entrance is somewhat underwhelming because of it being in a street with mostly walls and occasional entry doors. Once inside you realize you are in a very old hacienda. Was told it was from the 1680's. The rooms are unlike what you will see in modern hotels. But charming. Also great view of Cusco from the balcony. Only negative is lack of elevators ( but only 2 floors) and lack of outlets near the beds to charge phones etc. Small vegetable/herb garden in the courtyard.

10

Olena

Oct 19, 2025

·

Stayed 3 nights

Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation. This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.

8

zhiqiang

Aug 24, 2025

·

Stayed 1 night

Every thing is great except the room is small. The front desk, the breakfast are great

6

Breanne

May 31, 2025

·

Stayed 2 nights

I thought that for the price of the suite, you would at least have wifi and adequate heating. I could not sleep unless the fire was going as it was so cold. I slept with my hoodie and sweats on additionally to multiple blankets I had asked for. There was also lots of noise at night which would wake me up every few hours. It was a very cute hotel and the food was quite good. Service was very kind. It’s about a fifteen minute walk down/up a steep hill to get to restaurants. Overall a very nice hotel if you’re paying a cheaper price, I wouldn’t bother with the suite.

8

Matthew

Oct 2, 2025

·

Stayed 2 nights

The room was clean and basic. Breakfast was great and had wonderful service. The room and hotel are very rustic, no tv and you can hear outside noise.

10

Barbara

Sep 5, 2024

·

Stayed 1 night

This property is stunning. We stayed 3 nights at a 5 star prior to a trek, and stayed our last evening at El Balcon when we returned to Cusco. We are already planning our next trip and this hotel is our first choice. We stayed in 18, the balcony suite on the corner. The fireplace was loaded and set up when we arrived and the room was gorgeous. The decor was STUNNING. The shower was hot and water pressure was fantastic. The breakfast was delicious. Fresh juice, amazing guacamole, homemade butter and jam. The staff were the most thoughtful people we’d met in Peru. We felt very welcome. Can’t recommend this hotel enough.

10

Evelyn

Nov 30, 2025

·

Stayed 3 nights

Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!

10

Tanya

Oct 21, 2025

·

Stayed 2 nights

The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.

10

Stephanie

Nov 7, 2025

·

Stayed 3 nights

Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.

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Service

Service is widely described as warm, attentive, and accommodating, with help storing luggage and arranging taxis; kitchen staff earn special praise. A few guests reported unfriendly or less helpful reception experiences.

Related guest reviews

10

Abigail

May 31, 2025

·

Stayed 2 nights

Staff was extremely friendly and they were incredibly flexible about storing our luggage before we could check in and during the five days we were on our trek.

10

Olena

Oct 19, 2025

·

Stayed 3 nights

Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation. This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.

10

Marco

Aug 2, 2025

·

Stayed 1 night

Very friendly and attentive staff, helped us book taxis as needed, breakfast buffet was high quality and included made-to-order eggs or pancakes, and close to the city center. Plus the view of the city from the second level is so beautiful.

4

Martha

Oct 30, 2025

·

Stayed 1 night

La mujer que estaba en recepción nada amable demasiado arrogante

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10

Benjamin

Jun 3, 2025

·

Stayed 3 nights

We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.

10

Abel

Jun 25, 2025

·

Stayed 4 nights

Great service, the staffs was very helpful.

10

Greg

Aug 2, 2025

·

Stayed 3 nights

From the outside this property is unassuming. Once you enter, it’s a whole other world. The staff were friendly and Juanita’s brownies hit the spot. The hotel is quaint and unique. The staff provided an early morning snack to go for our early tour departure. They held luggage for other travelers as well. The location is within a walking distance of the main square, restaurants and shopping. Highly recommend!

10

Ivonne

Oct 21, 2025

·

Stayed 3 nights

My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.

10

Caroline

Jul 6, 2024

·

Stayed 3 nights

Maria at reception is the best! She helped our family with coordinating transportation and finding out information about Cusco. All of the staff were friendly and kind. The rooms and property are beautiful and extremely well maintained. The meals in the restaurant were delicious and a full breakfast was provided.

6

Lee

Aug 1, 2022

·

Stayed 3 nights

Service beim Frühstück oder Zimmerreinigung war sehr gut. Das Team der Reception war nicht hilfreich, teilweise unfreundlich und hatte seine Aufgaben nicht im Griff. Wir wollten eine Nacht mehr dort verbringen, es brauchte 3 Anläufe (morgens, abends und am Tag danach) bis die Reservierung bestätigt war.

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Location

Walkable to Plaza de Armas and restaurants, with pleasant city views and a quieter feel than the immediate center. Some mention street noise on the road side and access involving hills, stairs, or narrow streets for pickups.

Related guest reviews

10

Ryan

Nov 6, 2025

·

Stayed 1 night

I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!

10

Freya

Oct 31, 2025

·

Stayed 4 nights

Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.

10

Valerie

Nov 5, 2025

·

Stayed 3 nights

Bon déjeuner frais. Belle vue sur le jardin. Bonne qualité pour le prix. Près du centre

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10

Andrew

Feb 16, 2026

·

Stayed 4 nights

Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location

6

Nalinthorn

Apr 12, 2025

·

Stayed 2 nights

We stayed there for 2 nights. Breakfast was good and fresh. The hotel is located on a very busy street. It was noisy during the day and night. If you are light sleeper, i wouldn't recommend this place. The bathroom does not have a vent. And they only provide a shampoo/body wash, no hair conditioner. The room does not have a wall heater. They only provide a portable heater for the room which was not enough to heat the room at night. I dont think this place was worth the money. Also the sign at the front of the hotel showing it is a hostal

10

Amy

May 16, 2025

·

Stayed 1 night

Really great location and adorable place with a lot of charm. The staff was great and helpful, the breakfast was good, and they help our bags overnight for our one night trip to Aqua Calientes. Highly recommend! Only small issue was that our room for our second night was just next to the road, so we could hear cars rumbling down the cobble stones all night. If you're a light sleeper, it might be worth requesting a room on the other side of the courtyard.

10

roger

Jan 22, 2023

·

Stayed 3 nights

A delightful place. Nice room in an historic building and the best breakfast we had in the whole of Peru: the formidable lady in charge of the restaurant was really keen that we had a nice meal. A pretty good location - about 15 minutes' walk from the main square but you wouldn't want to be any closer in than that, probably

10

Evelyn

Nov 30, 2025

·

Stayed 3 nights

Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!

10

Amelia

Oct 22, 2024

·

Stayed 2 nights

This hotel was beautifully restored and maintained. It is in a great location - close to the city's plaza - which makes walking around and exploring Cusco great. There is also a full jug of clean water in the lobby at any time, which allows for easy drinking. The staff was accommodating and kind, and allowed us to store our bags during the Incan trail.

10

Israel

Apr 21, 2025

·

Ubicación excelente, hay que tomar en consideración solo que hay muchas gradas para llegar pero todo súper bien, personal muy amable y limpieza extrema me encanto, baño caliente y fueron muy amables para guardar equipaje Nos encantó. Si contratan un tour solo tomen en cuenta que tendrán que salir a la esquina ya que esta ubicado en una calle estrecha pero el hotel nos encanto

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the restaurant draw consistent praise for fresh, locally sourced dishes, homemade breads, strong coffee, and made-to-order eggs or pancakes. One review mentioned the restaurant menu felt limited.

Related guest reviews

10

Jackie

Jul 2, 2025

·

Stayed 21 nights

Wonderful staff, excellent restaurant, and super comfy room. Accommodating, friendly, and caring. Thank you for a lovely stay and the beautiful meals.

10

Susan

Oct 31, 2025

·

Stayed 1 night

The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!

10

C.

Jul 4, 2025

·

Stayed 2 nights

The house is so beautiful. The restaurant is amazing: organic foods, good seasoning. They provided us comfort dinner after our Inca trail. All the staffs are so so nice and helpful. They kept our suitcase during the Inca trail. Our journey couldn’t be more satisfying without them.

10

Christina

Apr 17, 2025

·

Stayed 2 nights

En av de bästa hotel jag besökt. Otrolig service. Kvinnorna i köket med sin underbara ekologiska mat som smakade ljuvligt. Frukost med omelett, scramble eller pannkakor plus juicer, fruktsallad, yourhurt egen granola.

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10

Ratawan

Dec 7, 2025

·

Stayed 7 nights

The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.

10

Marco

Aug 2, 2025

·

Stayed 1 night

Very friendly and attentive staff, helped us book taxis as needed, breakfast buffet was high quality and included made-to-order eggs or pancakes, and close to the city center. Plus the view of the city from the second level is so beautiful.

8

Stuart

Sep 6, 2025

·

Stayed 1 night

This was a quaint, well kept, Peruvian style place with helpful staff. Restaurant was really good but limited. Was a good value! Would stay again.

10

Julio Cesar

Jun 24, 2025

·

Stayed 2 nights

Excelente calidad/precio a solo 3 cuadras de la plaza de armas, su desayuno bufé es ¡espectacular! El pan hecho en el hotel, en general todo el alimento es fresco, nada industrial y el personal es de otro nivel, la cocinera Juanita que te atiende mejor que en casa.

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10

Julie

Nov 29, 2025

·

Stayed 1 night

Amazing breakfast! Helpful staff, nice room, and hot shower.

10

Edgar

May 7, 2025

·

Stayed 2 nights

Great hotel coupled with excellent views along with scrumptious food served in their restaurant which is all locally sourced. Even included hairdryer, bathrobe and fresh fruit in the room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $67	10 $67	11 $68	12 $49	13 $69	14 $68
15 $51	16 $65	17 $66	18 $64	19 $67	20 $80	21 $83
22 $58	23 $77	24 $71	25 $77	26 $65	27 $71	28 $72
29 $54	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $59	2 $47	3 $46	4 $68	5 $66
6 $52	7 $60	8 $59	9 $50	10 $58	11 $66	12 $64
13 $61	14 $58	15 $53	16 $54	17 $67	18 $74	19 $87
20 $73	21 $57	22 $60	23 $66	24 $66	25 $85	26 $84
27 $73	28 $78	29 $74	30 $80	31 $82

El Balcón

Prices for El Balcón

Monthly average prices

About this property

Location

Room options

Double Room, 1 King Bed, Balcony

Superior Room, Garden Area

Superior Suite, Balcony

Superior Room, Balcony, City View

Superior Room, 1 Bedroom, Garden Area

Double Room, Garden View

Superior Triple Room, Balcony

Twin Room, Balcony

Family Suite

Guest reviews of El Balcón

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about El Balcón

Prices for upcoming dates

Business details