The gardens and beach access are 10/10. The contract that you sign on entering states that the grill where you can buy food is open until 7:00 pm at 5:00 pm when we tried to order food, they told us they were closed. The literature states that they open quite early in the morning. When we went down at 10:00 am, they told us they would not be open before 12. At 10:00 am there were staff cleaning up plates, cutlery, and plastic bottles from the day before. The food/grill operation has no pride and lacks customer service. We had an issue with the key and the door to our apartment. Thankfully, there was someone on duty who helped us move rooms, and was helpful as was the security on the gate, both did a great job. Frenchman's cove is beautiful, the grounds are beautiful, the rooms and the building are a little tired, with a number of small issues with taps, door handles, railings that got stuck. The operational staff were all helpful and friendly. The grill operation on the beach was not so much unfriendly, non-cooperative, and really not that caring about their environment, other than to make a few cosmetic fixes after guests had already arrived on the beach from the day before' s litter.
The gardens and beach access are 10/10. The contract that you sign on entering states that the grill where you can buy food is open until 7:00 pm at 5:00 pm when we tried to order food, they told us they were closed. The literature states that they open quite early in the morning. When we went down at 10:00 am, they told us they would not be open before 12. At 10:00 am there were staff cleaning up plates, cutlery, and plastic bottles from the day before. The food/grill operation has no pride and lacks customer service. We had an issue with the key and the door to our apartment. Thankfully, there was someone on duty who helped us move rooms, and was helpful as was the security on the gate, both did a great job. Frenchman's cove is beautiful, the grounds are beautiful, the rooms and the building are a little tired, with a number of small issues with taps, door handles, railings that got stuck. The operational staff were all helpful and friendly. The grill operation on the beach was not so much unfriendly, non-cooperative, and really not that caring about their environment, other than to make a few cosmetic fixes after guests had already arrived on the beach from the day before' s litter.
