Name: WoodSpring Suites Charlotte Gastonia
Address: 1830 Wren Turnpike, Gastonia, North Carolina, United States of America, Gastonia, North Carolina, US
Price range: $70–$84 per night
Rating: 6.77

What guests think

Reviews of WoodSpring Suites Charlotte Gastonia are highly mixed, with many guests reporting serious cleanliness and maintenance problems, safety concerns around loitering and noise, and booking or check-in issues, while a minority praise friendly staff, low prices, and in-room kitchens.

Roaches, dirty bathrooms and linens, strong smoke or urine odors, and broken doors, toilets, or fixtures are recurring complaints. Several reviews cite a repeatedly broken elevator, unreliable Wi‑Fi, and loud halls or highway noise; some also felt unsafe due to loitering and suspected drug activity. Positives include occasional clean, quiet rooms and polite staff, plus basic kitchenettes, though cookware is usually not provided. Expect a budget, no‑frills stay with significant risks of cleanliness, noise, and service issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated, with multiple reviews reporting the elevator out of service; amenities are limited.

Related guest reviews

6

Gilbert

Aug 3, 2025

·

Stayed 2 nights

Older property so a little disappointing.

2

J E

Nov 3, 2024

·

Stayed 1 night

I booked online for what appeared to be a handicap accessible room with free parking and internet. I got a room on the third floor of a building with an elevator which was broken for at least two weeks (not mention on the webpage) and a requitrement that I sign a paper agreeing that they could bill me for toilet paper. I was too tired to care and went to my room to get some work down. Found the information to log on and began to log on. Got to the [check this box to agree to the terms and conditions] which was a link and I clicked to see the terms and conditions to read them before I agreed to them and go an error message that I was not connect to the internet so could not read that page. So I went back to the office and was given a code but the same thing happened. So to read the terms and conditions I had to agree to them before I read them. What kind of stupid lawyer would I be to do exactly what tell my clients not to. I would have never booked there without the wifi. Went back upstairs and found my door was broken and could not be locked. Downstairs AGAIN and the staff (who was nice but powerless) helped me rig a semisecure lock with the knowledge that after I left it might be fixed. Made me think of the term flophouse for the first time in a long time.

10

Regan

Nov 3, 2024

·

Stayed 1 night

Clean and friendly check in , elevator is not working so that is a bummer. However, still not the worst thing in the check in

4

Meir

Jan 4, 2023

·

Stayed 19,360 nights

Please kind of old thinking the bathroom was overflowed broken wood pieces falling from the bathtub stuff was nice and kind facility not that much

2

Thomas

Nov 14, 2024

·

Stayed 1 night

Broken elevator and dirty

2

William

Jan 15, 2025

·

Stayed 1 night

staff was good. property was in bad condition. room was dirty, bedding was dirty. bed was extremely uncomfortable and noisy. property had a lot of drug addicts and homeless people seemingly treating the place as an apartment complex. shower filled with water when in use. floor was sticky. air in the room felt damp and heavy. loud guests at all hours of the night and morning.

6

Eric

Dec 16, 2024

·

Stayed 1 night

People live there so it's weird with them smoking outside the front entrance. They took our licences which tell me there is some shadiness sometimes there. Old and needs to be updated.

6

Debbie Jane

Mar 4, 2023

·

Stayed 7 nights

Firedept showed up twice. Fire in Laundry room. When fire dept left, the manager puts the dryer back. Hence another fire next day

2

Peter

Nov 25, 2024

·

Stayed 2 nights

First, the hotel hallway stinks. Cooking in the rooms generated bad smell everywhere in the property. Secondly, only 1 desk, 1 computer, and one hotel receptionist to sever. Therefore, a long line in peak time checking. No lobby. Hotel elevator is out of order for ever never fixed. Every guests have to walk up stairways. Toilet is 100 year olds. Stains and stinks in toilet bowls it is horrible to use toilet bowl like that. Water show flow rate slower than my urine flow. Kitchen provided by no pan nothing to cook. No coffee maker in the room. Towers are too old it scratched my skin when I used it to wife my body. No safety mat in the bathtub that could hurt someone if skid. Cleaning service knocked the room door at 10:30 for checking out. Hotel internet wifi so slow. I never come back this hotel again and recommend everyone not to come.

2

Fonda

Jan 2, 2025

·

Stayed 1 night

Bugs in room. No ice machine in hotel. Key attendant gave me would not open door and had to go back to get another key.

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Cleanliness

Cleanliness is a recurring problem: many guests report roaches and other bugs, dirty bathrooms and linens, and strong smoke or urine odors. A few noted clean rooms.

Related guest reviews

2

Malcolm

Jul 7, 2025

·

Stayed 1 night

Room was nasty blood in the bathroom bedbugs in both beds never coming back

2

Chris

Oct 23, 2024

·

Stayed 1 night

While the bed itself seemed clean, the floor was so dirty, I walked around in my shoes. The shower and walls in the bathroom were dirty. The fan in the ceiling of the bathroom was missing the cover and was just caked with dust. The room smelled bad. Had there been ANY other options in the area I would’ve picked that over this hotel. With all that said, the lady at the front desk was pleasant and helpful.

2

Christian

Dec 5, 2024

·

Stayed 2 nights

This place was absolutely disgusting. We booked last minute because it was cheap and the pictures looked good. We have 5 month old twins that were upset and extremely exhausted. The staff took forever and were completely unprofessional. When we walked into the room there was black stuff all in the bath tub. The lamp shade had burn marks all over it. The walls were yellow and there was stuff all over the walls and dressers it was DISGUSTING. No place for infants. When we told them about it they didn’t offer a refund, to clean the room or give us a different room.

2

Brandy

Jun 12, 2024

·

Stayed 3 nights

There was poop on my fitted sheet, I told staff and was told I’d have to bring it down stairs. I got a new fitted sheet, put it on bed and there was freaking poop on it AGAIN! Went back down stairs and guy at desk was Very very rude!! It’s as if they don’t wash the sheets or don’t care what they wash with sheets.

2

Jadian

Mar 24, 2024

·

Stayed 7 nights

Disgusting

2

Quincy

May 17, 2023

·

Stayed 1 night

I did not even stay at the hotel because it was a terrible experience. When I got there nobody was at the front desk. I had to wait about 20 to 30 minutes to get checked in. Then when I got to my floor there was people laying in the hallway that I had to step over to get to my room (3 people were laying in the hallway). Then when I got in the room and pulled back the comforter there were 3 large stains on the sheets (looked like blood). I took pictures of the soiled bed sheets. Then when I went back down stairs the front desk clerk was gone. The lights were off, the door was locked and the gate was down in the office. I had to use the phone in the hallway to call a hotline to make my complaint and get the front desk clerk to come back down stairs. It took him about another 10 to 15 minutes to come back down. I checked out immediately and want a refund. Please refund me because the conditions were terrible and I did not stay the night. I was in and out of the room in less then five minutes. It was an overall terrible experience so I would like to get reimbursed.

2

William

Jan 15, 2025

·

Stayed 1 night

staff was good. property was in bad condition. room was dirty, bedding was dirty. bed was extremely uncomfortable and noisy. property had a lot of drug addicts and homeless people seemingly treating the place as an apartment complex. shower filled with water when in use. floor was sticky. air in the room felt damp and heavy. loud guests at all hours of the night and morning.

2

Kendra

Apr 7, 2024

·

Stayed 1 night

Roach in room. Not well cleaned

2

Dontrell

Jun 28, 2025

·

Stayed 2 nights

Roaches crawling on walls. One big roach fall in the refrigerator when I opened it. Dont bring all your personal belongings in room just might bring roaches back with you. Place needs to get terminated seriously 😒

2

Christopher

Oct 22, 2024

·

Stayed 1 night

Room was very dirty, no shower curtain, stains on sheets, room smelled terrible.

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Rooms

Rooms are dated and often noisy, with maintenance issues such as broken doors or fixtures, running toilets, missing shower curtains, and nonworking appliances; Wi‑Fi is unreliable. Kitchenettes exist but typically lack cookware.

Related guest reviews

6

Ebony

Oct 15, 2025

·

Stayed 1 night

The toilet keep running the whole time I stayed and they charge $40 for this little pots

8

Dwayne

May 29, 2024

·

Stayed 6 nights

Good place to stay for short trips. I had a stove top but no kitchen supplies provided, bring your own. 24/7 traffic noise.

6

Ebony

Oct 7, 2025

·

Stayed 4 nights

Need to fix the toilet and the shower

2

J E

Nov 3, 2024

·

Stayed 1 night

I booked online for what appeared to be a handicap accessible room with free parking and internet. I got a room on the third floor of a building with an elevator which was broken for at least two weeks (not mention on the webpage) and a requitrement that I sign a paper agreeing that they could bill me for toilet paper. I was too tired to care and went to my room to get some work down. Found the information to log on and began to log on. Got to the [check this box to agree to the terms and conditions] which was a link and I clicked to see the terms and conditions to read them before I agreed to them and go an error message that I was not connect to the internet so could not read that page. So I went back to the office and was given a code but the same thing happened. So to read the terms and conditions I had to agree to them before I read them. What kind of stupid lawyer would I be to do exactly what tell my clients not to. I would have never booked there without the wifi. Went back upstairs and found my door was broken and could not be locked. Downstairs AGAIN and the staff (who was nice but powerless) helped me rig a semisecure lock with the knowledge that after I left it might be fixed. Made me think of the term flophouse for the first time in a long time.

6

Narshara

Sep 27, 2024

·

Stayed 3 nights

Busy and people all around going in and out of room couldn’t sleep, constant walking above me and the walls and ceiling is thin

2

Vicky

Feb 10, 2025

·

Stayed 2 nights

I rented 2 rooms. The door was spilt in one room so you had to lift up hard to get it to close. It looked as though someone had tried to force the door open. There was a large gap in the door to the second room so all noise level was terrible. Both doors were unsafe. It was the worse hotel stay I have ever experienced.

2

Christopher

Oct 22, 2024

·

Stayed 1 night

Room was very dirty, no shower curtain, stains on sheets, room smelled terrible.

6

Dena

Oct 21, 2024

·

Stayed 11 nights

My mom and I stayed her as a result of her house having an extended power outage due to Hurricane Helene. We went to Gastonia because it was relatively unaffected by the storm and hotel rooms were available at a reasonable rate. We stayed for almost three weeks. This hotel was a bit of a mixed bag. First, the good. The staff was excellent. Everyone from the front desk to maintenance to housekeeping were friendly and competent. Also, we met a number of long term residents and they were all quite friendly and we became friends with quite a few. The price was right and my mom and I each got a room of our own. Everything in our rooms functioned as required from lights to appliances. The area around the hotel has a lot of trees and is quiet at night with the exception of the freeway which is on the north side of the hotel. The bad: #1, there were roaches. I killed 2, and found 1 in my fridge, dead. I'm a super clean person and never left food or garbage out (even my garbage goes in the fridge) and yet still found two on the counter. #2- the most uncomfortable bed I've ever slept on. I tossed all night and woke up with horrible back pain. #3- noise. Not just the interstate, which was expected. People fighting in neighboring rooms, people partying out in the parking lot. The room had a beat up feel with gouges in the walls, a missing door on the cabinet, etc. And nothing is supplied- no dishes, utensils, pans, not even a coffee pot or hair dryer.

6

Donald

Nov 23, 2024

·

Stayed 1 night

The room was ok...the fridge didn't work....could not connect to the wifi at all (even after calling the front desk and getting specific instructions)...the bed was fairly comfortable...there was plenty of hot water....a hotel employee opened our door TWICE without knocking (if he knocked neither my wife nor I heard him)....however, the hotel assistant was very friendly

4

Amber

Nov 5, 2024

·

Stayed 1 night

Door was broken toilet was broken. Would not recommend!

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Service

Service is inconsistent: several guests faced cancelled reservations, long or unattended check‑in, and rude or unhelpful responses, while others praised individual staff for friendliness and help.

Related guest reviews

10

Kelly

Nov 8, 2024

·

Stayed 1 night

Night shift maintenance man was awesome

2

Darla

Jul 12, 2023

·

Stayed 1 night

No one at counter for over an hour to check in. Called the number suggested and got placed on hold. Never came back. Lots of odd folks and animals running around. Doors slamming all night. Didn’t feel safe. When the guy finally showed up he was friendly

2

Allen

Nov 13, 2024

·

Stayed 1 night

Made reservation, paid reservation, booked an Uber from the emergency room where my broken arm was treated. Arrived at hotel to be told no room available. left stranded, had to book another Uber to car. drive 1 1/2 hours with broken arm in pain. Horrible experience!!!

2

barbara

Dec 4, 2024

·

Stayed 1 night

Booked a room @ approx 3pm through Hotels.com. When I showed up at the property approx 6:30 pm w a confirmation # on my phone, I was told they had no more rooms avail. Will be deleting "Hotels.com" in my list of apps!

2

Kelly

Nov 13, 2024

·

Stayed 1 night

Took my money and then told me that they had no rooms available

2

Quincy

May 17, 2023

·

Stayed 1 night

I did not even stay at the hotel because it was a terrible experience. When I got there nobody was at the front desk. I had to wait about 20 to 30 minutes to get checked in. Then when I got to my floor there was people laying in the hallway that I had to step over to get to my room (3 people were laying in the hallway). Then when I got in the room and pulled back the comforter there were 3 large stains on the sheets (looked like blood). I took pictures of the soiled bed sheets. Then when I went back down stairs the front desk clerk was gone. The lights were off, the door was locked and the gate was down in the office. I had to use the phone in the hallway to call a hotline to make my complaint and get the front desk clerk to come back down stairs. It took him about another 10 to 15 minutes to come back down. I checked out immediately and want a refund. Please refund me because the conditions were terrible and I did not stay the night. I was in and out of the room in less then five minutes. It was an overall terrible experience so I would like to get reimbursed.

2

Shad

Dec 5, 2024

·

Stayed 3 nights

Booked & paid in advance - Called ahead for the late check in - Showed up - they had no clean rooms and told us we had to find somewhere else to stay

10

Kristie

Jun 2, 2024

·

Stayed 3 nights

Management and staff were friendly.

10

Kevin

Sep 21, 2024

·

Stayed 7 nights

New system and front desk for check is terrible

2

Tegan

Aug 27, 2025

·

Stayed 1 night

had reservation showed up and was told they had no rooms and my reservation was cancelled even though they still charged my credit card.

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Location

Many reviews mention loitering, suspected drug activity, and poor lighting, leading to safety concerns; highway noise is common. A few guests found the area quiet at night or said it was hard to find.

Related guest reviews

4

Shaneice

May 24, 2024

·

Stayed 1 night

There were a lot of people lingering around the property. Lots of drug sales and an abandoned gas station right down the street where drug sales were made. Overall the stay wasn’t bad, staff were really nice, and everything was clean but the area that this hotel is in, I would not recommend. I did not feel safe at all!

8

Dwayne

May 29, 2024

·

Stayed 6 nights

Good place to stay for short trips. I had a stove top but no kitchen supplies provided, bring your own. 24/7 traffic noise.

4

Suhag

Jun 15, 2024

·

Stayed 4 nights

Corridors stink with weed smell. Always people smoking right outside the reception area. Rooms had a week smell. Furniture was run down.

4

catherine

Jun 25, 2023

·

Stayed 2 nights

Unsafe area. Crime area.

2

Kenlin

Jun 27, 2025

·

Stayed 1 night

Avoid this place at all costs!!! Very unsafe for a family to be here. We paid for our booking, and showed up less than an hr later only to find probably around 20 guys just hanging around the parking lot. Partying, and smoking weed. After several attempts to get reimbursement, we had to just leave. This place will steal your money, offers no apologies for this kind of behavior. The only reason they can’t reimburse your money is because they need it to operate because of a bad name. This is nothing but a trap for those traveling through the area. Very disappointed in this place!!

2

Narshara

Oct 9, 2024

·

Stayed 1 night

My stay was good, I had no problems, it’s a lot of families and their dogs that stay here so it made it comfortable, room was clean , If I had a complaint it would be the different smells from others cooking, kind of overwhelming when walking through the hallway

4

Shannon

Jul 31, 2023

·

Stayed 1 night

The Front Desk Representative was WONDERFUL! She was kind and answered all of our questions. However, the pictures did not match the room or area around the hotel that was advertised. The room and hallways wreaked of marijuana. There were multiple people loitering in the parking lot when we arrived that night to check in and no security was in sight.

8

yasmine

Jan 16, 2025

·

Stayed 1 night

You would miss it if you wasn’t looking for it

2

Christina

Sep 22, 2024

·

Stayed 2 nights

This place was absolutely disgraceful! The location is very scary, its on a dead end road with no signage or lighting. The staff was rude and claimed there were no rooms then said there were 6 rooms but they were all dirty. He then magically found a room that was "clean". When he finally let me in to do my check in I noticed 3 cockroaches racing up and down the wall. The worker then informed me the room had no pillows. He brought me 2 pillowcases (dirty) and 2 pillows. The pillow on top had black spots, possibly mold, on the top and what the hotel worker described as pubic hair on the bottom. When I said I wouldnt be ises those pillows he brought out 2 blankets and told me to fold those and use them as pillows. I went to check the room and it reeked of pot! I can over look that, what I couldn't overloook was the multitude of dead cockroaches all over the counter tops as well as the stove and cutting board. The bathroom was just as disgusting, it came with both living and dead roaches and some odd black fuzz in the bathtub. I DID NOT stay in the room!

6

Dena

Oct 21, 2024

·

Stayed 11 nights

My mom and I stayed her as a result of her house having an extended power outage due to Hurricane Helene. We went to Gastonia because it was relatively unaffected by the storm and hotel rooms were available at a reasonable rate. We stayed for almost three weeks. This hotel was a bit of a mixed bag. First, the good. The staff was excellent. Everyone from the front desk to maintenance to housekeeping were friendly and competent. Also, we met a number of long term residents and they were all quite friendly and we became friends with quite a few. The price was right and my mom and I each got a room of our own. Everything in our rooms functioned as required from lights to appliances. The area around the hotel has a lot of trees and is quiet at night with the exception of the freeway which is on the north side of the hotel. The bad: #1, there were roaches. I killed 2, and found 1 in my fridge, dead. I'm a super clean person and never left food or garbage out (even my garbage goes in the fridge) and yet still found two on the counter. #2- the most uncomfortable bed I've ever slept on. I tossed all night and woke up with horrible back pain. #3- noise. Not just the interstate, which was expected. People fighting in neighboring rooms, people partying out in the parking lot. The room had a beat up feel with gouges in the walls, a missing door on the cabinet, etc. And nothing is supplied- no dishes, utensils, pans, not even a coffee pot or hair dryer.

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Dining

Not enough information in reviews.

Related guest reviews

8

Dwayne

May 29, 2024

·

Stayed 6 nights

Good place to stay for short trips. I had a stove top but no kitchen supplies provided, bring your own. 24/7 traffic noise.

2

Qian

Apr 26, 2023

·

Stayed 1 night

I had made a reservation online and arrived at 11:45pm, only to find that there was nobody at the front desk and the entrance was locked. I had to call for assistance to check-in, which was a frustrating and time-consuming experience. Once I finally entered the room, I was disappointed to discover that the bed had not been made, and there were no sheets or blankets in place. Furthermore, the absence of a shower curtain was a major inconvenience during my stay. Additionally, your motel claimed to have a kitchen, but there were no plates or silverware available, and all cabinets were empty. To compound my discomfort, my room was situated right next to the highway, and the noise from the traffic was extremely disruptive. The sound of the refrigerator and air conditioner also contributed to an unpleasant experience. Moreover, the continuous opening and closing of doors by other guests was disruptive to my rest. Overall, my stay at your motel was a disappointment, and I would like to request a refund. I urge you to improve your services to ensure that future guests do not have to endure the same frustrating and uncomfortable experience.

2

Karen

Nov 17, 2024

·

Stayed 1 night

Expedia had not faxed the Reservation so check in was a nightmare. Fortunately, they were able to find us a room. The room had not been clean and the bathtub was dirty. I had to clean it before I showered. There was only one clean towel When I went down to get another towel, no one was there. No breakfast.

4

Jason

Sep 13, 2023

·

Stayed 2 nights

The pictures were misleading. Although it has a cooktop, microwave, and full size fridge, there is nothing to cook pr serve food.

2

Peter

Nov 25, 2024

·

Stayed 2 nights

First, the hotel hallway stinks. Cooking in the rooms generated bad smell everywhere in the property. Secondly, only 1 desk, 1 computer, and one hotel receptionist to sever. Therefore, a long line in peak time checking. No lobby. Hotel elevator is out of order for ever never fixed. Every guests have to walk up stairways. Toilet is 100 year olds. Stains and stinks in toilet bowls it is horrible to use toilet bowl like that. Water show flow rate slower than my urine flow. Kitchen provided by no pan nothing to cook. No coffee maker in the room. Towers are too old it scratched my skin when I used it to wife my body. No safety mat in the bathtub that could hurt someone if skid. Cleaning service knocked the room door at 10:30 for checking out. Hotel internet wifi so slow. I never come back this hotel again and recommend everyone not to come.

6

Dena

Oct 21, 2024

·

Stayed 11 nights

My mom and I stayed her as a result of her house having an extended power outage due to Hurricane Helene. We went to Gastonia because it was relatively unaffected by the storm and hotel rooms were available at a reasonable rate. We stayed for almost three weeks. This hotel was a bit of a mixed bag. First, the good. The staff was excellent. Everyone from the front desk to maintenance to housekeeping were friendly and competent. Also, we met a number of long term residents and they were all quite friendly and we became friends with quite a few. The price was right and my mom and I each got a room of our own. Everything in our rooms functioned as required from lights to appliances. The area around the hotel has a lot of trees and is quiet at night with the exception of the freeway which is on the north side of the hotel. The bad: #1, there were roaches. I killed 2, and found 1 in my fridge, dead. I'm a super clean person and never left food or garbage out (even my garbage goes in the fridge) and yet still found two on the counter. #2- the most uncomfortable bed I've ever slept on. I tossed all night and woke up with horrible back pain. #3- noise. Not just the interstate, which was expected. People fighting in neighboring rooms, people partying out in the parking lot. The room had a beat up feel with gouges in the walls, a missing door on the cabinet, etc. And nothing is supplied- no dishes, utensils, pans, not even a coffee pot or hair dryer.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$68
March	$70
April	$65
May	$63
June	$62
July	$62
August	$73
September	$73
October	$70
November	$71
December	$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $70	16 $70	17 $72	18 $71	19 $74
20 $70	21 $70	22 $72	23 $70	24 $70	25 $80	26 $80
27 $72	28 $72	29 $70	30 $73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $81	3 $78
4 $70	5 $72	6 $72	7 $72	8 $71	9 $78	10 $80
11 $71	12 $72	13 $72	14 $72	15 $73	16 $80	17 $78
18 $72	19 $70	20 $71	21 $72	22 $75	23 $80	24 $80
25 $71	26 $75	27 $76	28 $75	29 $75	30 $84	31 $84

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Room, 2 Double Beds, Accessible

Room, 1 Double Bed, Accessible (Roll-In Shower)

Standard Room, 2 Double Beds

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Charlotte Gastonia

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