What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:00 AM to 9:00 AM for a fee of approximately USD 7 per person.

What are the standard check-in and check-out times?

Check-in time is at 11:00 AM and check-out time is at 10:00 AM. Early or late check-in/check-out availability details are not specified.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 8 per vehicle (maximum occupancy 2). The service is available 24 hours.

Where is the property located in relation to key landmarks?

The property is located in the heart of Cusco, within a 15-minute walk of Plaza de Armas and San Pedro Market. It is 0.1 km from Centro Qosqo de Arte Nativo and 0.2 km from Centro de Textiles.

LP Los Portales Hotel Cusco

Average nightly price at LP Los Portales Hotel Cusco by month, last 12 months (USD)
Month	Average price
January	$71
February	$68
March	$78
April	$104
May	$116
June	$100
July	$103
August	$111
September	$118
October	$127
November	$97
December	$76

What guests think

Across many reviews, travellers describe LP Los Portales Hotel Cusco as clean, comfortable, and very well located near Qorikancha and the Plaza de Armas, with consistently friendly, helpful staff who assist with luggage storage, tours, taxis, and early breakfasts.

Common drawbacks include small rooms, no air conditioning leading to warm or stuffy nights, and noise in street‑facing or atrium rooms. Breakfast and the on‑site restaurant are often praised, though some found the selection limited or average, and there is an isolated report of food poisoning. The property is older and occasional maintenance issues appear, such as a one‑day elevator outage, slow bathroom drains, weak Wi‑Fi, or fluctuating hot water. Overall, expect a convenient base with standout service and straightforward comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pleasant central courtyard/patio and lounge spaces are appreciated, though the building feels older. A few maintenance hiccups were noted, including a temporary elevator outage and a very slow water dispenser.

Related guest reviews

4

DALE

Sep 27, 2024

·

Stayed 3 nights

Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.

8

Liang

Sep 9, 2023

·

Stayed 1 night

I stayed there for three nights with friend traveling to Peru for sightseeing. The hotel is clean and is located in nice location about ten minutes walk to plaza de Armas. The staff are very friendly and professional. There is a court yard for tea, between restaurant and lounge, making guests feel comfortable. However hardware in the hotel is getting old. I saw elevator was not working for one day. When I first moved into room #202, wifi was not working since signal was too weak. They let me switched to different room. Toilet flush was a little slow. Breakfast was nice but selection is limited. Given the price I paid to be compared with hotels I stayed in other cities of Peru, I can only give 4 star rating since price performance ratio is not the best.

10

Debbie

Oct 3, 2024

·

Stayed 2 nights

The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.

10

Ramon

Oct 3, 2024

·

Stayed 4 nights

The staff, location & overall facilities were prefect.

10

Timothy

Nov 28, 2024

·

Stayed 2 nights

Great stay with excellent service and a good and convenient restaurant. My room was a tad warm, but opening windows helped.

10

Keziahlyn Marie

Oct 4, 2023

·

Stayed 4 nights

Staff was accommodating and very friendly. Had a hiccup and it didn’t take long for them to resolve the issue and address it. Area was quiet compared to other areas of town around central square. Loved the center of the hotel where you can chill and have some tea.

10

Shota

Sep 22, 2025

·

Stayed 1 night

観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。

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10

Kimberly

Aug 19, 2023

·

Stayed 5 nights

Overall great place to stay! The breakfast isn’t included in your reservation but it really isn’t that much more. We only stayed 5 days, we didn’t need housekeeping, so I can’t comment on that. There’s no spa on location but you can have a masseuse come to your room and guest services was really helpful with that. Two things that really bugged me- 1. The key cards stopped working all the time. Every other day we would need to get a new key card. It was odd. 2. The water dispenser was so slow! I appreciate it was there and we can refill our bottles whenever we needed. But only a little water dripped out at a time and it would stop when only a little has been dispensed. It took FOREVER. It must be programmed to save water. My yoga studio has that exact same dispenser and it can be programmed to fill the bottle normally. Not deal breakers— but important to know if you’re planning on a lot of pricey tours. Don’t wait until morning to fill up your water bottles. Overall— clean, helpful and pleasant environment.

10

Paul

Jan 29, 2024

·

Stayed 1 night

Nice comfortable patio space at entrance and accommodating staff

10

Nicholas

Jul 17, 2025

·

Stayed 1 night

Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean and well maintained. A few isolated housekeeping issues were mentioned.

Related guest reviews

10

Kara

Sep 24, 2025

·

Stayed 6 nights

Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.

4

Ana Luiza

Aug 13, 2023

·

Stayed 3 nights

Our stay in the hotel was not good. The room was not well cleaned when we arrived, towels were not soft, the carpet floor provoked allergies in both me and my husband. The worst part was the breakfast: at 9am, it was only with leftovers. No eggs, no juice. A disappointing experience.

10

Abigail

Jun 2, 2025

·

Stayed 1 night

I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!

10

Reji

Sep 15, 2025

·

Stayed 2 nights

Very clean and convenient to restaurants

10

Karen

May 14, 2025

·

Stayed 3 nights

A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.

10

Yi

Dec 24, 2024

·

Stayed 1 night

Good price and clean

10

Aliette

Mar 27, 2025

·

Stayed 3 nights

Excellent hotel. Very clean and staff was very welcome and helpful all the time

10

Osvaldo

Jun 4, 2023

·

Stayed 1 night

Excellent hotel in Cusco centre for family vacation. Very good breakfast, friendly staff and very clean and quiet rooms. Highly recommended.

10

Shota

Sep 22, 2025

·

Stayed 1 night

観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。

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10

Richelle

Sep 7, 2025

·

Stayed 3 nights

I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff were all incredibly nice, friendly, and helpful, which made the experience even better. I would definitely recommend this hotel and would love to stay here again!

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Rooms

Rooms are comfortable but often small, with some tight bathrooms. Lack of air conditioning and noise in street‑ or atrium‑facing rooms are recurring issues; bed firmness varies and Wi‑Fi can be spotty.

Related guest reviews

8

Shariq

Sep 5, 2024

·

Stayed 1 night

I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.

6

Timothy

Mar 15, 2025

·

Stayed 5 nights

Very small rooms. Hard mattress. Breakfast is subpar for the area.

8

Benedicto

May 2, 2023

·

Stayed 1 night

Good property but room are small

6

Sarah

Jul 15, 2024

·

Stayed 1 night

The staff and service at the hotel are amazing! We felt the rooms were okay. Beds were kind of hard and you could hear a lot of sound from other rooms and the hallway

6

Kar Wai

Oct 15, 2023

·

Stayed 2 nights

We were arranged to room near traffic road. It was a bit noisy. We struggled between natural ventilation (since no air conditioning in hotel) and noise isolation. Opening window, too noisy. Close window, stagnant air.

8

bryan

Dec 26, 2023

·

Stayed 4 nights

Great location close to everything we wanted to do during the stay. No air conditioning…. Start of summer. With windows open too much noise from restaurant and interior courtyard. Front desk brought us a fan, which helped somewhat.

10

Iris

Jul 23, 2025

·

Stayed 4 nights

Service was great, accommodations was great, staff were great but the bathroom is to small. Shower drain was slow. But we really enjoyed our stay and are staying there again next week

8

Tom

Oct 11, 2023

·

Stayed 1 night

10 minute walk to Plaza de Armas. Right across the street from another site (sun god). Overall a good stay. They don’t have AC, however, but does offer fan if asked.

8

Dr.Victor

Sep 1, 2024

·

Stayed 5 nights

The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.

8

David

Nov 17, 2023

·

Stayed 1 night

Great property, convenient and clean. However, the front rooms sit right off a noisy street and with no AC you have to leave your windows open making it difficult to sleep. Otherwise, excellent visit.

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Service

Staff are widely praised as warm, attentive, and proactive, assisting with luggage storage, early breakfast boxes, taxis, and changes after disrupted travel. Occasional complaints about charges or an unhelpful interaction appear.

Related guest reviews

10

Robert

Jun 28, 2025

·

Stayed 1 night

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.

10

Andrew

Jul 27, 2025

·

Stayed 4 nights

Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!

10

Betsy

Oct 14, 2025

·

Stayed 4 nights

I had a great experience at this hotel! I checked out early to head to the airport, but after my flight got canceled, I came back and they kindly gave me the same room again with no extra charge. The staff was incredibly helpful and understanding, which made a stressful situation so much easier. The room was very clean, and the location is perfect, close to everything. Highly recommend!

6

Walid

Aug 8, 2024

·

Stayed 7 nights

Person at reception wasn't very helpful when i requested food delivery.

2

Tatiana

Dec 21, 2024

·

Stayed 1 night

This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.

10

Adam

Sep 14, 2025

·

Stayed 6 nights

Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre

10

RAFAEL

Dec 21, 2025

·

Stayed 3 nights

Equipe impecável, quarto confortável, bom café da manhã. Guardaram as malas no hotel para ir a Machu Picchu e também por algumas horas após o check-out.

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10

Michele

Sep 23, 2023

·

Stayed 1 night

The staff was super friendly and helpful. When our flight got canceled after we went to the airport, even though we had already checked out, we returned to the hotel and they stored our bags and arranged our transportation back to the hotel.

10

Vivian

Oct 9, 2024

·

Stayed 1 night

Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.

10

Andrew

Nov 26, 2025

·

Stayed 3 nights

The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful! Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco. Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay

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AI-generated summary based on recent guest reviews

Location

Central, walkable location near Qorikancha, Inca Rail, and the Plaza de Armas, convenient for restaurants, shops, and tour pickups. Some guests recommend back rooms to avoid traffic noise on the main avenue.

Related guest reviews

10

Susana

Jul 11, 2024

·

Stayed 1 night

Great hotel- superb service and perfect location for Inca Rail to get to Machu Picchu. Close to many restaurants and sightseeing- walkable.

10

Kara

Sep 24, 2025

·

Stayed 6 nights

Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.

10

Claudia

Feb 22, 2025

·

Stayed 2 nights

Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again

8

Sarah

May 29, 2023

·

Stayed 3 nights

Lovely staff, nice room, good breakfast but our room was on the bust main street (Ave Sol) and there was a lot of traffic noise and on Sat night a very loud slanging match/fight among a large group of men on the street late at night. Ask for a room in the back of the hotel!

10

Abigail

Jun 2, 2025

·

Stayed 1 night

I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!

10

Richard

Apr 22, 2024

·

Stayed 2 nights

Stayed as LP Los Portales for our last two nights in Cusco. Got a fairly large, clean and quiet room at the back of the hotel. Staff were great and the free breakfast was good enough for us. It's a short walk from the main square which we actually preferred due to it's quieter location.

10

Marlene

Mar 1, 2025

·

Stayed 3 nights

It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included

10

Jean Carlo

Aug 21, 2025

·

Stayed 4 nights

The people were amazing with us!!! Súper friendly and polite The Hotel is super centric, a block away from the Qoricancha, 4 blocks away from the main Central Plaza, full of restaurants and alive.

8

WHAN HOI

Feb 18, 2025

·

Stayed 2 nights

아르마스 광장 다니기엔 운동삼아서 괜찮았고, 찿아가기엔 매우 쉬웠어요. 쿠스코에 보고 즐길거리가 아르마스 광장만 있는건 아니잖아요. 코리칸차 관람하기에 접근성은 최고죠. 근처에 은행, 환전소가 너무너무 많은게 특징이었습니다. 직원들 매우 친절했어요.

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10

Gustavo

May 26, 2024

·

Stayed 2 nights

The hotel was excellent. The accommodation and service were great. Breafast offered a variety of food that was tasteful and good. And the is close to the main square and walking distance to attractions.

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Dining

Breakfast and the on‑site restaurant receive many positive remarks, and room service is appreciated. Others found the selection limited or average, and there is one report of food poisoning.

Related guest reviews

10

Robert

Jun 28, 2025

·

Stayed 1 night

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.

6

Timothy

Mar 15, 2025

·

Stayed 5 nights

Very small rooms. Hard mattress. Breakfast is subpar for the area.

10

Adriana

Jul 29, 2024

·

Stayed 2 nights

Great location, comfortable room & bathroom, and excellent dining experience.

10

diego

Aug 16, 2023

·

Stayed 2 nights

It was perfect, nice location very close to main square and comfy rooms. Breakfast was great and it was very helpful the hotel has some food available at 4am when we were picked up for our tour.

10

Iris

Aug 6, 2025

·

Stayed 3 nights

Great place to stay. Food options and room comfort were all great

10

Nancy

Dec 10, 2024

·

Stayed 2 nights

Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.

10

Katherine

Jul 10, 2024

·

Stayed 2 nights

Great location. The staff were all wonderful and helpful. The food was absolutely amazing!

10

Jurgen

Apr 1, 2025

·

Stayed 5 nights

El desayuno no era lo que esperaba, la comida estaba fría y había poca variedad

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8

IRIA RENATA

Feb 10, 2025

·

Stayed 1 night

Estruturar ótima, boa localização, excelente atendimento. Pecou apenas no café da manhã, que tinha muitas opções, mas nada era gostoso.

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10

RAFAELLA

Mar 8, 2025

·

Stayed 2 nights

Incrível! Os funcionários muito atenciosos! a internet não funcionou bem em alguns momentos. O café da manhã farto, mas com poucas opções para celíacos. Voltaria a me hospedar e o recomendaria, com certeza!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $67	9 $65	10 $83	11 $67	12 $66	13 $66	14 $67
15 $78	16 $68	17 $68	18 $64	19 $68	20 $67	21 $68
22 $63	23 $67	24 $67	25 $67	26 $64	27 $64	28 $67
29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
		1 $59	2 $69	3 $69	4 $65	5 $65
6 $65	7 $66	8 $65	9 $65	10 $59	11 $61	12 $59
13 $59	14 $59	15 $59	16 $59	17 $65	18 $59	19 $59
20 $65	21 $69	22 $59	23 $59	24 $65	25 $65	26 $59
27 $69	28 $65	29	30	31

LP Los Portales Hotel Cusco

Prices for LP Los Portales Hotel Cusco

Monthly average prices

About this property

Location

Room options

Superior Twin Room, 2 Twin Beds

Standard Double Room

Junior Suite, Jetted Tub

Standard Twin Room, 2 Twin Beds

Standard Twin Room, City View

Basic Room, 1 Double Bed

Standard Double Room, City View

Guest reviews of LP Los Portales Hotel Cusco

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about LP Los Portales Hotel Cusco

Prices for upcoming dates

Business details