Name: Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Address: Shikotsuko Onsen, Chitose, Japan, Chitose, Hokkaido Prefecture, Japan
Rating: 9.17

Guest reviews

9.2

Superb

Based on 1,962 verified reviews

Who stays here?

Couple

34%

Family

47%

Group

14%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, guests praise the serene setting, relaxing onsen, tasty buffet and kaiseki meals, friendly staff, and spacious rooms—often with private open-air baths and massage chairs—for a restorative stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Bee Imm

3 weeks ago

·

Stayed 2 nights

Beautiful location with lake & mountain view. Good breakfast & dinner buffet with pretty presentation in cute glasswares! There is also a fresh juice station during breakfast, Dining room has a modern setting. Room however is more traditional looking. Strangely no full length mirror in our spacious room.

10

Chanmi

Feb 7, 2026

·

Stayed 5 nights

This hotel was everything we dreamed of and more! We will definitely come back - the friendly staff, plenty of amenities and additional offerings - simply impressive!

10

cheng-kai

Dec 9, 2025

·

Stayed 1 night

Everything is good, everything we like. Also help a lot when my trip schedule has changed. Really recommend it!

10

Lifeng

Dec 3, 2025

·

Stayed 1 night

Excellent private room and friendly staff. 100/100

4

Eeshan

Nov 21, 2025

·

Stayed 2 nights

We booked a room with private bath tub however the bath tub was dirty and we were told we couldn’t drain the water to clean it. We were given the option to use another room’s bath tub but that defeats the purpose of paying for a room with a private bath.

Shikotsuko Onsen, Chitose, Japan

Location

Located in Chitose, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is in a national park and on a lake. Ecorin Village and Sapporo Art Park are cultural highlights, and some of the area's activities can be experienced at Shikotsuko Onsen and Chitose Inter Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Makomanai Sekisui Heim Ice Arena or Sapporo Dome. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 19:00

Before 10:00

Good to know

Additional policies and info about this property.

FAQs

Complimentary on-site parking is available for guests. However, parking is limited.

Yes, breakfast is available at the AMAM Buffet Restaurant. The specific type of breakfast is not detailed, but guests can enjoy a variety of meal offerings.

Pets are not allowed at the property, with the exception of service animals.

Check-in time starts at 15:00 and ends at 19:00. Check-out time is by 10:00. Early or late check-in/check-out may be available upon request.

Yes, airport shuttle services are available. Guests must arrange for pick-up by contacting the property 72 hours prior to arrival. Additional details regarding pricing are not specified.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in Chitose, within a national park and on a lake. It is near cultural highlights such as Ecorin Village and Sapporo Art Park, with activities like kayaking and hiking available nearby.

Children are allowed at the property. However, extra-person charges may apply, and there are no cribs or rollaway beds available.

The property does not offer cribs or rollaway beds. Extra beds are not available, and guests are encouraged to confirm room suitability for children prior to arrival.

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Amenities

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