Is parking available at the property?

Complimentary parking is available on-site for guests.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is at 10:00. Early or late check-in/check-out may be arranged by contacting the hotel during office hours.

Where is the property located in relation to key landmarks?

The property is located at 335 Esplanade 1, Hervey Bay, Queensland, Australia, with nearby beach access and convenient shopping options.

Does the property have a swimming pool?

The property features a swimming pool for guests to enjoy during their stay.

What are the policies for guests staying with children?

Children aged 2-12 can stay for free if using existing bedding. Infants up to 1 year can also stay for free.

What are the policies regarding extra beds and cribs?

Extra beds incur an additional charge, and guests 13 years and older are considered adults. A baby cot/crib may be requested directly from the property.

Coconut Palms on the Bay - Hervey Bay Accommodation

What guests think

At Coconut Palms Unit 1, travelers praise the walkable, beachside location and generally clean, self-contained units with very comfortable beds, while noting the property is older and shows wear, with occasional housekeeping lapses and dated furnishings.

Service is often friendly with straightforward self check-in, though responsiveness can occasionally lapse. Parking is gated but tight in places, and Wi‑Fi performance is inconsistent across rooms. Expect a simple, good-value stay focused on location and practicality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is gated or undercover, but spaces can be tight and some bays are tricky to access. A pool and spa are present, though there is little consistent feedback about them.

Related guest reviews

6

Kerry

10 Aug 2023

·

Stayed 1 night

Ground level Room 6 at end of building was right next to cleaner’s storage room and pool entrance. Bedroom overlooked pool. In summer there would be no privacy. Although the kitchen and bathroom had been renovated, slats on Venetian blinds were either broken or missing. Another privacy issue. Premises were old and grounds untidy. Location good.

10

Carrie

11 Oct 2023

·

Stayed 1 night

It was a lovely room, the bed was super comfy and the customer service from the staff was next level. I was able to walk to cafes and restaurants and across the road to the beach. It is gated so feels very secure leaving your car under a covered carport. I would definitely stay again.

10

Kaelyn

11 Oct 2023

·

Stayed 4 nights

Our stay was absolutely wonderful. We stayed for our anniversary. The room we had was so spacious with a full kitchen. It was very quiet which we loved and parking was right next to our room undercover.

10

Sheree

29 Sept 2024

·

Stayed 2 nights

It was a great quiet place to stay. Although all units were full it did not feel crowded

8

John

29 Dec 2022

·

Stayed 19,353 nights

Great location and quiet. Facilities were good but dated.

10

Angie

14 Jul 2024

·

Stayed 1 night

Easy check in,secure parking and great location

10

Kareena

16 Mar 2024

·

Stayed 2 nights

This is a great little gem, the parking is tight for bigger cars and utes though.

8

Sue

19 Nov 2023

·

Stayed 3 nights

Sometimes there was water in the bathroom hand basin and other times not. I left a phone message asking for a ground floor apartment because my husband is blind and doesn't handle stairs very well. There was no response to my message and we were given a upstairs apartment!

8

Raymond

1 Sept 2024

·

Stayed 7 nights

Surroundings were very tranquil. Close to many amenities. Close to beach. The parking bay we had was a bit hard to drive into as it was on the end where the driveway tapered in and you had the two posts on one side and two posts opposite side of the driveway to navigate to enter. Otherwise everything was great.

10

Samantha

18 Dec 2023

·

Stayed 5 nights

Great location. Pool and spa was nice. Everything was very clean

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Cleanliness

Cleanliness is mixed: many guests describe units as very clean or spotless, while others report dirty or stained furnishings and some unclean common areas.

Related guest reviews

8

Maree

13 Oct 2024

·

Stayed 4 nights

Nothing unique. Managers very friendly. Rooms very clean. Comfortable bed. It is quite tired, but owner had recently passed away & brother is managing it at present.

10

Susan

11 Sept 2023

·

Stayed 3 nights

We had a two bedroom upstairs apartment and loved it. The property is old and worn but perfectly clean and functional. It had everything we needed for our stay, is very secure and is close to the beach (across the road!) and shops/dining. The check in kiosk was easy to use by following the instructions and email we received a few days before our trip. We would definitely stay here again.

8

Wendy

29 Oct 2023

·

Stayed 2 nights

Fantastic location and easy to access. Everything you could need in the very clean rooms. Only complaint was a bit too much “bleach smell” which stayed for the 2 days. Better than a dirty space but overwhelming at times.

6

Amanda

11 Apr 2024

·

Stayed 3 nights

The location was fantastic, right on the esplanade but the room felt dirty and and the wooden furniture appeared dirty and stained and was less than hygienic. The sofa stank and felt dirty and very much in need of a proper clean.

10

Simon

2 May 2024

·

Stayed 3 nights

Friendly, clean, spacious and excellent value. Thanks

6

Brian

30 Sept 2024

·

Stayed 2 nights

Property not anything like pictures on Expedia site. We paid extra to use a room that was part of the apartment. The whole building vibrated when children ran past. Stairwells were unclean and partly rotten handrails. Folded linen laying around laundry in pot plant, that was assumed belonged in the rooms. Definately not worth what we paid.

6

S

11 Sept 2024

·

Stayed 3 nights

Nice location, opposite the beach, lovely verandah. The room decor in room 5 is really tired, holes in the net curtains, broken blinds at the door, overused bed that sags in the midldle. The two wicker chairs in the queen bedroom smelled damp, and the cushions were stained, but also these sank when you sat in them. Consequently, we sat on the lovely verandah mostly. It was spotlessly clean, the bathroom and kitchen had most of what you wanted in self-catering, full fridge and dining table. So our stay was just about satisfactory - however we had great day trips to K'Gari and whale watching while in the area.

4

David

1 Aug 2024

·

Stayed 1 night

Really not clean, long overdue updating furniture, appliances, painting and amenities.

4

Nick

2 Oct 2024

·

Stayed 1 night

I dont like leaving poor reviews, however when we arrive to stained duvets with no covers, i dont feel it is fair to other customers not to be honest. The positive is that checking on after hours was really easy and efficient, including parking. Going into the room, things started to deteriorate. The rooms are very basic and tired looking. Surely clean bedding is a minimum? The windows stop absolutely zero noise and there is a lot of it in the early hours. Some of the reviews must be faked as theg do not reflect the experience we had

10

Samantha

18 Dec 2023

·

Stayed 5 nights

Great location. Pool and spa was nice. Everything was very clean

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Rooms

Units are older and basic, with noticeable wear and some uncomfortable or damaged furniture, but several are spacious and beds are consistently comfortable. Wi‑Fi reliability varies and noise affects certain areas or rooms.

Related guest reviews

10

Katie

29 Feb 2024

·

Stayed 1 night

I only stayed one night prior to a trip but wish I’d have stayed longer. Super comfy bed. A lovely little stay, so clean with everything I would need. Owner was very chill and helpful, would deffo stay again if I return. The only issue is I rely heavily on wifi as my phone doesn’t get great signal (thanks Vodafone) and the wifi wasn’t great.

10

Kaelyn

11 Oct 2023

·

Stayed 4 nights

Our stay was absolutely wonderful. We stayed for our anniversary. The room we had was so spacious with a full kitchen. It was very quiet which we loved and parking was right next to our room undercover.

6

Nikki

30 Jul 2023

·

Stayed 2 nights

The apartment although very outdated was clean with very basic facilities. The bed was comfortable. The furniture was extremely uncomfortable as the cane seats had collapsed and felt unsafe to sit on. The TV's were not very good as they did not have the terrestrial channels. Wifi was unstable and kept dropping out.

8

Siegfried

30 Mar 2024

·

Stayed 3 nights

Sofa was dated, damaged and extremely uncomfortable

8

Anurago

8 Aug 2023

·

Stayed 3 nights

Nice apartment, good shower, separate toilet, good bed. The couch in the living room is very uncomfortable, seat needs serious repair (support is broken) or the couch replacement. The apartment looses one star for that, but otherwise it was pleasant and good value for money. Lot's of restaurants and coffee shops and beach close by.

6

Colin

27 Oct 2023

·

Stayed 1 night

Good for overnight stay, no longer. Wi-Fi was non existent in our room.

6

Kerryn

26 Aug 2024

·

Stayed 1 night

It was very spacious and comfortable for our short stay. Building old and needed some attention to better lighting and improving the window treatments. Soap holder in shower.

6

S

11 Sept 2024

·

Stayed 3 nights

Nice location, opposite the beach, lovely verandah. The room decor in room 5 is really tired, holes in the net curtains, broken blinds at the door, overused bed that sags in the midldle. The two wicker chairs in the queen bedroom smelled damp, and the cushions were stained, but also these sank when you sat in them. Consequently, we sat on the lovely verandah mostly. It was spotlessly clean, the bathroom and kitchen had most of what you wanted in self-catering, full fridge and dining table. So our stay was just about satisfactory - however we had great day trips to K'Gari and whale watching while in the area.

10

Leslie Robert

6 Sept 2023

·

Stayed 1 night

The most comfortable bed/mattress and pillow I have ever slept on.

4

Nick

2 Oct 2024

·

Stayed 1 night

I dont like leaving poor reviews, however when we arrive to stained duvets with no covers, i dont feel it is fair to other customers not to be honest. The positive is that checking on after hours was really easy and efficient, including parking. Going into the room, things started to deteriorate. The rooms are very basic and tired looking. Surely clean bedding is a minimum? The windows stop absolutely zero noise and there is a lot of it in the early hours. Some of the reviews must be faked as theg do not reflect the experience we had

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Service

Staff are generally friendly and accommodating, and self check-in is usually straightforward. Occasional issues include slow or no response to requests and tricky door keys.

Related guest reviews

10

Katie

29 Feb 2024

·

Stayed 1 night

I only stayed one night prior to a trip but wish I’d have stayed longer. Super comfy bed. A lovely little stay, so clean with everything I would need. Owner was very chill and helpful, would deffo stay again if I return. The only issue is I rely heavily on wifi as my phone doesn’t get great signal (thanks Vodafone) and the wifi wasn’t great.

8

Maree

13 Oct 2024

·

Stayed 4 nights

Nothing unique. Managers very friendly. Rooms very clean. Comfortable bed. It is quite tired, but owner had recently passed away & brother is managing it at present.

10

Ursula

19 Sept 2024

·

Stayed 1 night

Nice easy check in and basic but clean. Not enough PowerPoints in obvious locations for charging devices but otherwise decent place to overnight.

10

Carrie

11 Oct 2023

·

Stayed 1 night

It was a lovely room, the bed was super comfy and the customer service from the staff was next level. I was able to walk to cafes and restaurants and across the road to the beach. It is gated so feels very secure leaving your car under a covered carport. I would definitely stay again.

10

Tania

20 Dec 2023

·

Stayed 1 night

Staff was very accommodating to my needs, very clean , beach across the road, close to shops n restaurants

8

Kelvin

7 Aug 2024

·

Stayed 1 night

Good position. Like the person less check in check out. Key was very hard to use to open front door. Next person may well break the key in the lock.

10

Barbara

31 Aug 2023

·

Stayed 2 nights

Thoroughly enjoyed staying here, right opposite beach, easy walking to places, place was clean, comfortable, easy check in and lady looking after place was lovely.

10

Angie

14 Jul 2024

·

Stayed 1 night

Easy check in,secure parking and great location

8

Sue

19 Nov 2023

·

Stayed 3 nights

Sometimes there was water in the bathroom hand basin and other times not. I left a phone message asking for a ground floor apartment because my husband is blind and doesn't handle stairs very well. There was no response to my message and we were given a upstairs apartment!

6

Aimee

4 Apr 2024

·

Stayed 5 nights

The property is in a need of a bit of TLC. While our room was clean and tidy, the room fit outs were quite old. The toilet in our apartment had a lot of paint peeling off the roof. The curtains in all the rooms weren't large enough to completely cover the windows and the additional blankets in the cupboards in the second bedroom had a few holes in them. We were positioned at the front of the property, and the front gate is quite noisey when closing. The self check in kiosk was not working when we arrived, so we were lucky that there was someone in another apartment near the front gate when we arrived that assisted us in accessing the property.

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Location

Excellent position opposite the beach and an easy walk to shops, cafes, and restaurants. Several guests also noted a generally quiet setting.

Related guest reviews

10

Esta

26 Feb 2023

·

Stayed 1 night

Great location. Near the beach and lots of different restaurants.

8

Rodney

12 Jul 2024

·

Stayed 2 nights

Close to beach RSL club and shopping centre. 200 metre walk to a very nice hotel with great meals.

10

Jacqueline

28 Jan 2024

·

Stayed 2 nights

Excellent location

8

Maree

13 Jan 2023

·

Stayed 2 nights

Property is in an excellent position with access to beach and food places.

10

Sherry

19 Jan 2023

·

Stayed 2 nights

Great location, opposite the beach, the units were older but clean and tidy, private and quite.

8

Melissa

22 Jan 2023

·

Stayed 6 nights

Excellent location; everything you need for a self contained, relaxing week away!

6

S

11 Sept 2024

·

Stayed 3 nights

Nice location, opposite the beach, lovely verandah. The room decor in room 5 is really tired, holes in the net curtains, broken blinds at the door, overused bed that sags in the midldle. The two wicker chairs in the queen bedroom smelled damp, and the cushions were stained, but also these sank when you sat in them. Consequently, we sat on the lovely verandah mostly. It was spotlessly clean, the bathroom and kitchen had most of what you wanted in self-catering, full fridge and dining table. So our stay was just about satisfactory - however we had great day trips to K'Gari and whale watching while in the area.

10

Joanne

5 Mar 2023

·

Stayed 1 night

Although it was the upper floor apartment it wasnt that bad on the stairs, had a full kitchen large bathroom 2 seperate bedrooms both with smart tvs comfortable beds crisp white sheets, right on esplanade great spot easy walk to everything and honestly it was great value for money we will definitely stay here again. Thankyou coconut palms hervey bay

10

JON

22 Jul 2024

·

Stayed 7 nights

Older property across the road from the beach Within 10 minutes walk to multiple restaurants,Coffee shops and pub

8

Malcolm

2 May 2023

·

Stayed 1 night

Coconut Palms is well located: across the road from the beach, and easy walking (for active walkers) to many options, including major shopping. A wide range of food outlets are nearby (easy walking).

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Dining

Not enough information in reviews.

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Coconut Palms on the Bay

About this property

Location

Room options

Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

2 Bedroom Apartment, King Bed (2 Nights)

1 Bedroom Apartment, Queen Bed (2 Nights)

1 Bedroom Apartment, Queen & Single Bed

1 Bedroom Apartment, King Bed (2 Nights)

1 Bedroom Apartment, King Bed

1 Bedroom Apartment, Queen Bed

1 Bedroom Standard Queen Apartment

Family Apartment, 2 Bedrooms (4 Nights)

2 Bedroom Standard Family Apartment

1 Bedroom Apartment, King Bed (4 Nights)

1 Bedroom Apartment, Queen & Single Bed (2 Nights)

2 Bedroom Apartment, King Bed (4 Nights)

1 Bedroom Apartment, Queen Bed (4 Nights)

2 Bedroom Apartment, Queen Bed (2 Nights)

Family Apartment, 2 Bedrooms (2 Nights)

2 Bedroom Standard King Apartment

1 Bedroom Apartment, Queen & Single Bed (4 Nights)

2 Bedroom Apartment, Queen Bed (4 Nights)

2 Bedroom Apartment, King Bed

Guest reviews of Coconut Palms on the Bay

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Coconut Palms on the Bay