Lakeland Hotel Mizunosato

大浴場が綺麗だった。屋上からの富士山や河口湖の眺めがとても良かった。

Excellent Western Japanese Hotel in a quiet part on the shores of lake Kawaguchi. If you come with a car, parking is very convenient. Our room was spacious and clean with part tatami mats. it had had nice view of the lake while from an observation deck we had an excellent view of Mt. Fuji. The hotel offers excellent meals at a reasonable price. We also enjoyed every afternoon the hot bath facilities. Staff was friendly and very helpful when we asked for advice.

The Japanese dinner was nice. Food is good and services are up to Japanese standards. The lake view of the rooms were fantastic, but the balcony was poor with a number of spider web and spiders around.

The hotel was so beautiful and the attention to detail was great. The staff was friendly and helped us with everything. They also spoke English. We were given yukatas to wear and they were really pretty. The food was amazing, everything was really fresh. The in room bath had amazing views to Mt. Fuji and was relaxing. They also have a shuttle that picks you up from Kawaguchiko station at 8, 8:30 9 and 10 am. We ended up taking a taxi from the station to the hotel but we took the shuttle back to the station and it was comfortable and fast. I don't recommend walking to the hotel from the station because there are no side walks in the town and the cars pass really close to pedestrians. Overall, a great and highly recommended experience and place to stay!

エアコンの音がうるさくて寝れなかった。家内が鏡台が欲しいと言っていました。夕飯はとても美味しかった。大浴場は天然温泉で気持ちが良かった。特に屋外の温泉は開放感があって素晴らしかった。それに富士山を見れるように屋上に展望台があってとてもありがたかった。スタッフの方は礼儀正しくて親しみやすかった。とても好感が持てた。

食事が美味しかった、あと、大浴場は良かったのですが、露天風呂の温度が低すぎて、がっかりした。

We had an amazing one night stay. We had a room with a rock garden and open air bath. It was absolutely gorgeous with a breathtaking view of Mt. Fuji. The dinner and breakfast were excellent quality and Keiseki Style. The staff was wonderful and helpful at every turn. We also took advantage of the large hot spring baths and the book able private onsen.

Customer service here is excellent. An extremely beautiful hotel with great views of Mt. Fuji. They have a shuttle service that will take you to and from Kawaguchiko station, which was very easy to use and extremely convenient. The breakfast and dinner is traditional Japanese food, and is absolutely worth it. The private onsen is clean and well maintained, and is offered at a very reasonable rate. They also give guests kimonos to wear throughout the hotel! My wife and I stayed 2 nights and celebrated our anniversary here. It was a magical experience, and if I ever return to Kawaguchiko, I will definitely plan on staying here!

Kind staff, comfortable room, and nice onsen!

An amazing stay at Lakeland Mizunosato. Loved their hotel. Fantastic view of Mount Fuji from their terrace. Loved their free public Onsen. We were lucky to have clear skies and had the joy of looking at Mount Fuji whilst enjoying the onsen. The half board was simply out the world.

On the listing, it said we could get free transportation from the train station to the hotel in less than 10 minutes, but we had to wait 45 minutes to an hour at the train station for the bus to arrive. It would have been faster to walk there ourselves. When we arrived, the hotel interior was very rundown and dated. Our room was nice, but our toilet seat and sink both had large cracks in them. Our room had a private bath, and it was relaxing, but the water was not filtered and there were multiple very large spiders and other insects in the water and around the bath. For dinner, there was a lot of food, and some of it was good, but almost nothing was explained to us so we did not know what we were eating for the most part. Breakfast was very good though. The most disappoint thing though is we found out when we arrived that the private onsen was not included in the price of our stay, and we had another upcharge for it, so we did not use it. Overall a very disappointing experience, especially at this price point, which was extremely high.

Upon arrival we were charged an additional 350 US dollars for an extra person despite booking the reservation for 3. This came to a total of 550 per night. Room was dirty, vents were filthy, pillows had blood stains under pillow cases. Linens were not very clean and towels were tiny and poor quality. Despite paying for an extra person room was only supplied with 2 bed linens and towels for 2 people. Upon checkout, hotel refused to hold our luggage past 10am despite this being a pretty basic standard of every other hotel I have stayed at. Very disappointed with stay. Room did not look like pictures. Would not recommend. Only plus was view of mt. Fuji. However still absolutely not worth almost 600 per night. Totally feel ripped off!!

good view and clean

Rather old hotel with a "musty smell" throughout. In need of renovations or at least a refresher and need to find the source of the persistent smell. Staff very nice and willing to help. Breakfast ok but was limited to one cup of coffee rather shocked when told I could not have a second cup not even offered to pay extra. Room is good size and comfortable. Towels are child size and thread bear need hotel level towel size and weight. Convenient to park and view is great with a nice view of Mr Fuji.

房間很乾淨，溫泉池也很乾淨，這是我第二次入住了，我很滿意

The property gave off bad vibes from the start. The lobby was almost completely dark when we arrived. It made the whole place feel like a liminal space or an abandoned building. The lights were off multiple other times we visited the lobby. This is a simple fix please make the entry to the hotel more inviting! The room was not very clean, for example the air conditioning unit appears to have never been dusted at all. The sink countertop was stained and old, and in need of replacing. The room had bad sound insulation so we could both hear our neighbours, people in the corridor and more importantly the elevator noise was clearly hear through the whole unit every time either elevator moved. This was worse when you are on a futon trying to sleep and you can hear it even more clearly through the floor. The internet was terrible to the point of barely existing. I could not even load videos at 144p for long stretches of time. It also did not have a password and was thus not secure. This is easy to fix, it is 2024 you can easily get good internet and basic security. The staff were professional but very cold. Something seemed off about them and it seemed like a sense of smugness and superiority from them. The outdoor heated bath and the views of Fuji were the only highlights but you are paying a huge premium for them.

Room was very clean and well maintained. Staff were amazing. Always courteous and very helpful.

Opção para se ter uma experiência de quarto tradicional japonês. Mas as acomodações são antigas e a limpeza precisa de mais atenção.

The mountain view room seems so special design. And they should clean up the room before guests check in.

Loved how unique this stay was. They even provide a shuttle pick up from Kawaguchiko Station. This hotel is situated right infront of Lake Kawaguchiko so our view every time we get out is beautiful. We also reserved the room with Mt Fuji view and was able to wake up to Fuji. The only complaint we have is that the bathroom in our room smells odd (unsure what it is but smells like mold maybe bc its an older facility???). Other than that, staff is really nice and very accomodating (they even carry your luggages up to you room and also once u check out). There is also a viewing balcony at the very top of the building which was nice.

The room was uniquely traditional Japanese style. The location was great!

We stayed for 2 nights in late September (family of 3). The hotel is right on the lake, with beautiful views of Mt.Fuji from the roof top, and we had that same view from our room - it was spectacular! We had half board (breakfast and dinner) and the food and sevice were excellent. Onsen was an amazing experience - it was the first time for us and we loved it! That said, property could use some updates (for instance, our private bath was a bit outdated but it didn't bother us). Don't excpect super modern hotel, because that's not what Lakeland is. It is very charming and traditional. We enjoyed our stay very much and would stay again.

Excellent Western Japanese Hotel in a quiet part on the shores of lake Kawaguchi. If you come with a car, parking is very convenient. Our room was spacious and clean with part tatami mats. it had had nice view of the lake while from an observation deck we had an excellent view of Mt. Fuji. The hotel offers excellent meals at a reasonable price. We also enjoyed every afternoon the hot bath facilities. Staff was friendly and very helpful when we asked for advice.

We got a room with private hot bath, extremely spacious, very clean, comfortable and the view of Mount Fuji from the dining area and private bath was breathtaking.

Room was spacious, clean and comfortable. Only complaint is the lousy wifi.

The property gave off bad vibes from the start. The lobby was almost completely dark when we arrived. It made the whole place feel like a liminal space or an abandoned building. The lights were off multiple other times we visited the lobby. This is a simple fix please make the entry to the hotel more inviting! The room was not very clean, for example the air conditioning unit appears to have never been dusted at all. The sink countertop was stained and old, and in need of replacing. The room had bad sound insulation so we could both hear our neighbours, people in the corridor and more importantly the elevator noise was clearly hear through the whole unit every time either elevator moved. This was worse when you are on a futon trying to sleep and you can hear it even more clearly through the floor. The internet was terrible to the point of barely existing. I could not even load videos at 144p for long stretches of time. It also did not have a password and was thus not secure. This is easy to fix, it is 2024 you can easily get good internet and basic security. The staff were professional but very cold. Something seemed off about them and it seemed like a sense of smugness and superiority from them. The outdoor heated bath and the views of Fuji were the only highlights but you are paying a huge premium for them.

Outdated, uncomfortable. Not ideal.

Very friendly and helpful staff. Rooms were extremely comfortable. Great location.

Amazing room options with incredible views. View from rooftop terrace and traditional food options was wonderful.

Everything was good until it rained at night,you could hear the rain dropping on the metal roof just outside my room's window,tik tok tik tok, it was really disturbing and I couldn't sleep after I was awake by the noise.Somemore the air conditioner FCU powerpoint was leaking,you could see the water dripping from the power point,so I quickly switched off the A/C,I used a container to collect the water so that it won't wet the tatami.I suspected the rainwater somehow got into the electrical conduit and came out from the power point. But nevertheless overall the hotel was good especially the dinner and the breakfast.

I recently stayed at Lakeland Hotel and had a fantastic experience. From the moment I arrived, the customer service was impeccable. The staff was friendly, attentive, and went out of their way to ensure I had everything I needed. The room was a highlight – it was very new, spotless, and well-maintained, providing a comfortable and relaxing environment. Additionally, the hotel’s location is incredibly convenient, making it easy to access nearby attractions and amenities.

Room is outdated . Amenities are limited. Front desk staff are very poor in communication.

Loved the hotel. Staff were great, English friendly, assisted with our requests (bringing glasses to the room, adjusting the air conditioner to be more comfortable. The room was tidy and everything was in great condition. Couldn’t be happier with our stay.

The property gave off bad vibes from the start. The lobby was almost completely dark when we arrived. It made the whole place feel like a liminal space or an abandoned building. The lights were off multiple other times we visited the lobby. This is a simple fix please make the entry to the hotel more inviting! The room was not very clean, for example the air conditioning unit appears to have never been dusted at all. The sink countertop was stained and old, and in need of replacing. The room had bad sound insulation so we could both hear our neighbours, people in the corridor and more importantly the elevator noise was clearly hear through the whole unit every time either elevator moved. This was worse when you are on a futon trying to sleep and you can hear it even more clearly through the floor. The internet was terrible to the point of barely existing. I could not even load videos at 144p for long stretches of time. It also did not have a password and was thus not secure. This is easy to fix, it is 2024 you can easily get good internet and basic security. The staff were professional but very cold. Something seemed off about them and it seemed like a sense of smugness and superiority from them. The outdoor heated bath and the views of Fuji were the only highlights but you are paying a huge premium for them.

The receptionist did not allow me to keep my luggage in the hotel until the lifting of the hotel front road block due to the Mt. Fuji Marathon Run. I had to argue to explain how difficult it was for me to carry all my luggages after the run with the road block still in force. There was no consideration on the patron runner from the hotel which was mean and should not be allowed to happen. I will never stay in your hotel again.

The hotel was so beautiful and the attention to detail was great. The staff was friendly and helped us with everything. They also spoke English. We were given yukatas to wear and they were really pretty. The food was amazing, everything was really fresh. The in room bath had amazing views to Mt. Fuji and was relaxing. They also have a shuttle that picks you up from Kawaguchiko station at 8, 8:30 9 and 10 am. We ended up taking a taxi from the station to the hotel but we took the shuttle back to the station and it was comfortable and fast. I don't recommend walking to the hotel from the station because there are no side walks in the town and the cars pass really close to pedestrians. Overall, a great and highly recommended experience and place to stay!

The staff went above and beyond to make us feel welcome. The front desk team was always available to help.

Great location . Very good service and all staff very courteous and efficient on their job . Excellent food presentation and delicious experience . Highly recommended for a great Japanese experience.

Customer service here is excellent. An extremely beautiful hotel with great views of Mt. Fuji. They have a shuttle service that will take you to and from Kawaguchiko station, which was very easy to use and extremely convenient. The breakfast and dinner is traditional Japanese food, and is absolutely worth it. The private onsen is clean and well maintained, and is offered at a very reasonable rate. They also give guests kimonos to wear throughout the hotel! My wife and I stayed 2 nights and celebrated our anniversary here. It was a magical experience, and if I ever return to Kawaguchiko, I will definitely plan on staying here!

Wow! Our stay was only one night, but truly memorable. We were provided with kimonos for our stay. The traditional Japanese style room and private onsen with Mt Fuji view was unbelievable! The public baths were very nice, only wish they were open later in the morning because it closes at 9am. In the early morning we wanted to take a taxi to the famous pagoda, but no taxis were running so a member of the staff drove us there! Truly remarkable service.

Excellent Western Japanese Hotel in a quiet part on the shores of lake Kawaguchi. If you come with a car, parking is very convenient. Our room was spacious and clean with part tatami mats. it had had nice view of the lake while from an observation deck we had an excellent view of Mt. Fuji. The hotel offers excellent meals at a reasonable price. We also enjoyed every afternoon the hot bath facilities. Staff was friendly and very helpful when we asked for advice.

Out of the way property mixed in with local housing. Beautiful views of lake and next to park. Staff was awesome. Just a little on dated side. But great experience overall.

I would stay at this hotel again in a heartbeat. We loved this place. Yes, the insides are a little dated and the feel of it is very rural. But the employees there are amazing and very helpful. The rooms themselves were extremely clean. The local bus line to all of touristy stuff around the area is 50 yards out the front door of the hotel. The Dino Diner and the breakfast spot next to it are just around the corner and have amazing food. There is a large park next to the bus stop and a scenic lake as a view. This was out favorite of the four hotels we stayed at in Japan.

Very nice location along the lake.

A very comfortable and welcoming stay with gorgeous views of the lake. The staff were warm and very helpful. The bath was an amazing experience. Definitely recommend as a quiet getaway from the busy cities.

Our stay was very peaceful and the staff were very kind and explained the hotels process clearly. Very quiet area on the lake with a Lawson and 7/11 about 10-20 minute walk if you are wanting snacks!

Mooie locatie aan het Kawaguchi meer. Het hotel is misschien niet heel modern, maar biedt wel comfort voor een heel redelijke prijs. Fijn ontbijt en avondeten.

Understood the hotel is old, the housekeeping is good enough n the suite with open bath is very good, realise it is Japanese tatami I suggest the mattress could be thicker. Staff at front desk are very polite n helpful. 2 attractions are at walking distance - the Muse museum and Yagisaki Park, beautiful n quiet enough for cycling n brisk walk. it’s a pity the hotel is not on the Red line bus route. The restaurant has a perfect view to the Lake Kawaguchiko, food is ok.

Located on the banks of Lake Kawaguchi, with magnificent views of Mt Fuji. Our room had a partially outdoor bath with a nice view of the mountain. Room was functional and spacious. Extra mattresses and pillows provided. Kaiseki breakfast and dinner provided in the dining room that overlooks the lake were scrumptious. From the hotel, we walked along the banks of the lake to spectacular places including Mt Fuji Ropeway, Yamanashi Gem Museum and the Kawaguchiko Music Forest. Highly recommended.

Loved how unique this stay was. They even provide a shuttle pick up from Kawaguchiko Station. This hotel is situated right infront of Lake Kawaguchiko so our view every time we get out is beautiful. We also reserved the room with Mt Fuji view and was able to wake up to Fuji. The only complaint we have is that the bathroom in our room smells odd (unsure what it is but smells like mold maybe bc its an older facility???). Other than that, staff is really nice and very accomodating (they even carry your luggages up to you room and also once u check out). There is also a viewing balcony at the very top of the building which was nice.

We stayed at the Lakeland Hotel for 2 nights, including half board. Both the Dinner and Breakfast were amazing, with great presentation and variety. The service was good, and the Hotel shuttle to the local station made it much easier for us to visit Mount Fuji.

love the view but must make sure to make dinner reservations

The staff is amazingly friendly! We had a great stay at this traditional hotel. Older hotel but very clean! The views are incredible from the room and the park across the street is amazing! The best part of this all was the dining experience for dinner AND breakfast. Traditional Japanese meals with so many yummy things to try!

My wife and I enjoyed a 3 day stay. The service was excellent and the food was outstanding. Be sure to take the mail plan.

Went for a 2 day stay couldnt eat there on the same day and restaurant was already fully booked for a reservation on the next day, no microwave in the hotel and no restaurant unless walking about 25-30 minutes in the dark with no sidewalk.

Beautiful views of Lake Kawaguchiko. We were even lucky enough to have about a 12 hour cloudless(of 72) window to see Mt Fuji. Dining is strange. Three of our six meals were served in a windowless cubicle, when there were tables available in a large dining room with windows everwhere. Wonderful, friendly and helpful staff.

The food and the views are both wonderful.

The best meal we had in Japan so far. Room was spacious and beautifully decorated. Great onsen facilitéis

The traditional Japanese meals for breakfast and dinner were amazing! So many different plates that I didn't know where to start first. The onsen is another highlight and very relaxing. And of course the staff are friendly and super attentive to your needs. Highly recommend this place!

A good experience overall. Dinner was good but seemed a bit rushed. A slower pace would be nicer.