Name: Kawaguchiya Kinosaki Riverside Hotel
Address: Kinosaki-cho Yushima 880-1, Kinosaki, Toyooka, Japan, Toyooka, Hyogo Prefecture, JP
Price range: $156–$442 per night
Rating: 8.75

What guests think

At Kawaguchiya Kinosaki Riverside Hotel, reviewers frequently highlight warm, thoughtful hospitality, very spacious traditional rooms, relaxing on-site bathing, and enjoyable kaiseki dining, alongside a convenient riverside setting within easy walking distance of Kinosaki Onsen’s public bathhouses and the station.

Several note an older, sometimes dated feel and a small public bath, and communication can be limited in English. Dinner typically needs to be pre-booked, and town restaurants close early, so planning ahead helps. Expect a classic ryokan stay with standout service and generous space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site baths, including private rental options, are a highlight, with some feedback that the public bath feels small or dated. Guests appreciate the shuttle, yukata/kimono rentals, and passes for the town’s public onsens.

Related guest reviews

8

Pui Ying Rosalia

May 31, 2023

·

Stayed 1 night

The hotel is a bit out-dated. The public bath is small and the private in-room outdoor bath is more spacious. However, the shower in the bathroom is very inconvenient, we have to press the button before water comes out, so it’s a manual facility. The water is also quite weak so it’s not comfortable at all. People are in general nice and polite though they cannot communicate well in English, it gives a good impression of the hotel. All-in-all, it’s not worth for the level of price that was charged.

10

Amy

Oct 19, 2025

·

Stayed 1 night

Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again.

10

Sean

Oct 13, 2023

·

Stayed 1 night

Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.

8

Carole

Nov 27, 2025

·

Stayed 3 nights

Great location. Staff were friendly and helpful. The hotel onsen is relaxing and well maintained.

10

Jinping

Jan 11, 2026

·

Stayed 3 nights

The room has big space, nice view from both sides. Good hotel Onsen.

10

kelly

Oct 10, 2025

·

Stayed 2 nights

Great place to stay , definitely recommend staying here. We had a meal at the hotel 1 night and it was a fantastic experience. The Spa at the hotel was absolutely amazing, very clean and staff were very friendly.

8

Caroline

Jul 7, 2025

·

Stayed 1 night

Onsen on the smaller size but overall it was a nice hotel, rooms spacious and clean

10

Jessica

Apr 20, 2023

·

Stayed 1 night

We loved staying here, the staff was so nice and helpful. The hotel onsen was lovely! It was easy to walk from the hotel to the rest of Kinosaki and enjoy the other onsen. We especially loved the stamp game you can play! Thank you!!

10

Jomaru

Jul 23, 2023

·

Stayed 1 night

Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍

10

Amy

Oct 17, 2025

·

Stayed 1 night

Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and facilities are generally reported clean and well maintained. A rare comment notes an odor/mold issue in a bathroom.

Related guest reviews

10

Nicole

Nov 4, 2025

·

Stayed 3 nights

Comfortable and clean room. Our room had a private onsen which was perfect! Loved how open the space felt too and sleeping on the floor was a lot more comfortable than anticipated.

10

ANH

Nov 13, 2025

·

Stayed 2 nights

The staffs are friendly and helpful. The room is clean and welcoming. We would definitely come back and stay at this hotel again.

8

Carole

Nov 27, 2025

·

Stayed 3 nights

Great location. Staff were friendly and helpful. The hotel onsen is relaxing and well maintained.

6

Yi

Nov 30, 2024

·

Stayed 1 night

I’m surprised no one speak fluent English in this onsen town hotel! They have two restaurants but didn’t let me reserve their meal even though I booked 4 months in advance. I have a feeling they don’t want to sever non Japanese. Also the room is old, and toilet has molded smell. The location is far from all the other hot spring.

10

kelly

Oct 10, 2025

·

Stayed 2 nights

Great place to stay , definitely recommend staying here. We had a meal at the hotel 1 night and it was a fantastic experience. The Spa at the hotel was absolutely amazing, very clean and staff were very friendly.

8

Caroline

Jul 7, 2025

·

Stayed 1 night

Onsen on the smaller size but overall it was a nice hotel, rooms spacious and clean

10

Guanmin

Feb 23, 2024

·

Stayed 1 night

This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.

8

tt

Aug 22, 2024

·

Stayed 1 night

夫婦＋３歳児の合計３名で宿泊しました。和洋室スーペリアでしたが、部屋も広く、清潔で満足でした。３人向け個室貸し切りの浴室（有償5000円）を使用しました。個室サウナ＋水風呂設備も整っており、良かったです。貸し切り時間は１時間で、少し短いなと感じました。夕食の懐石も美味でした。後半の焼き物・揚げ物からの提供の間がそれぞれ長く、子連れでしたので子供も飽きてきたのか、その点良くなかったと思います。また、懐石は親２名分のみでしたので単品で子供用を注文させてもらいましたが、食事のラインナップが少なかったので、麺モノの他にもご飯物などもあればなと思いました。その他全体的に心地よく、過ごせました。部屋も広かったので、今度は親家族とも一緒に来れたら良いなと思います。

Translate

10

nicholas

Mar 18, 2024

·

Stayed 1 night

Very friendly staff and easy access. Rooms are dated but clean.

10

kenji

Feb 8, 2026

·

Stayed 1 night

清潔でした

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are notably large and comfortable, many in traditional Japanese style with futons, river views, and some with private open-air baths. Several guests mention dated decor or aging fixtures.

Related guest reviews

10

Ethan

Nov 14, 2025

·

Stayed 2 nights

What made this stay unforgettable was the staff. Every single person was extremely helpful and wanted to make our stay the very best they could. They went above and beyond every single day, from making sure we had umbrellas if it was going to rain, to waiting outside at the bus stop with us when it was running late to make sure we got where we wanted to go. Always so friendly and helpful. One day it had been raining and I was wet and cold and one of the staff went and made me a fresh cup of coffee, when no one else was even in the lobby, just so I could warm up. We will stay at here every trip to Kinosaki Onsen. And we will be back many times, as this charming town was the highlight of our trip to Japan. It’s one of those towns that you never want to leave. The room was huge. There was a living room area with a large table and a TV and another smaller table with two chairs by the balcony. There were two bathrooms and a separate sleeping area that also had two sitting areas, one by the balcony with a massage chair and another larger table where complimentary tea and local sweets were available.

8

Pui Ying Rosalia

May 31, 2023

·

Stayed 1 night

The hotel is a bit out-dated. The public bath is small and the private in-room outdoor bath is more spacious. However, the shower in the bathroom is very inconvenient, we have to press the button before water comes out, so it’s a manual facility. The water is also quite weak so it’s not comfortable at all. People are in general nice and polite though they cannot communicate well in English, it gives a good impression of the hotel. All-in-all, it’s not worth for the level of price that was charged.

10

Philip

Feb 22, 2026

·

Stayed 2 nights

Amazing room sizes, incredible staff, and amenities

10

kay

Oct 23, 2025

·

Stayed 1 night

Excellent staff and service. Room was roomy and comfortable. I left something at the facility and they shipped it for me (I paid the shipping fee). In house bathhouse was wonderful.

10

Nicole

Nov 4, 2025

·

Stayed 3 nights

Comfortable and clean room. Our room had a private onsen which was perfect! Loved how open the space felt too and sleeping on the floor was a lot more comfortable than anticipated.

10

Amy

Oct 19, 2025

·

Stayed 1 night

Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again.

10

Jinping

Jan 11, 2026

·

Stayed 3 nights

The room has big space, nice view from both sides. Good hotel Onsen.

8

Caroline

Jul 7, 2025

·

Stayed 1 night

Onsen on the smaller size but overall it was a nice hotel, rooms spacious and clean

10

Amy

Oct 17, 2025

·

Stayed 1 night

Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!

10

Yvonne

May 31, 2025

·

Stayed 2 nights

We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently warm, attentive, and helpful, including station pick-ups and thoughtful assistance. Some guests encountered limited English, though staff efforts to assist are noted.

Related guest reviews

10

Melessa

Nov 19, 2025

·

Stayed 1 night

The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay.

10

Ethan

Nov 14, 2025

·

Stayed 2 nights

What made this stay unforgettable was the staff. Every single person was extremely helpful and wanted to make our stay the very best they could. They went above and beyond every single day, from making sure we had umbrellas if it was going to rain, to waiting outside at the bus stop with us when it was running late to make sure we got where we wanted to go. Always so friendly and helpful. One day it had been raining and I was wet and cold and one of the staff went and made me a fresh cup of coffee, when no one else was even in the lobby, just so I could warm up. We will stay at here every trip to Kinosaki Onsen. And we will be back many times, as this charming town was the highlight of our trip to Japan. It’s one of those towns that you never want to leave. The room was huge. There was a living room area with a large table and a TV and another smaller table with two chairs by the balcony. There were two bathrooms and a separate sleeping area that also had two sitting areas, one by the balcony with a massage chair and another larger table where complimentary tea and local sweets were available.

10

kay

Oct 23, 2025

·

Stayed 1 night

Excellent staff and service. Room was roomy and comfortable. I left something at the facility and they shipped it for me (I paid the shipping fee). In house bathhouse was wonderful.

10

Amy

Oct 19, 2025

·

Stayed 1 night

Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again.

10

Alex

Nov 5, 2025

·

Stayed 2 nights

The hotel staff were incredibly friendly and accommodating they picked us up from the train station. The hotel itself was absolutely beautiful and one of a kind stay must recommend for anyone going to this town.

8

Carole

Nov 27, 2025

·

Stayed 3 nights

Great location. Staff were friendly and helpful. The hotel onsen is relaxing and well maintained.

8

Hsin-Yiu

Oct 8, 2025

·

Stayed 1 night

The hotel was outdated, so did the room. The receptionist helped us checked in was cold. She did her job well but we could feel that she didn’t care much. The hotel hot spring area was also outdated. We were disappointed the first day. However the next day breakfast was good. (We felt that we were in a different hotel!) The staffs were really nice. We met the owner who is 88 years old. She is a lovely lady! We are glad that we left the hotel at a good note.

10

maricel

Oct 16, 2024

·

Stayed 1 night

From the moment we reached the hotel, we were warmly greeted by the hotel staff. Everything was prepared for the stay and was explained. We were shown to our room and the hotel facilities. The staff were very helpful about everything. The dinner and breakfast that came with our stay was exceptional and delicious. The process was seamless and the experience was unforgetable

10

Sechel

Oct 28, 2024

·

Stayed 2 nights

I can't say enough about how much I enjoyed my stay here. The staff was so very attentive, helpful and friendly. The food was delicious and they took special care to ensure that my food allergies were noted, and they made alternative dishes for me. I would definitely recommend staying here.

10

Jennifer J

Oct 31, 2025

·

Stayed 1 night

There are no words to describe how wonderful this hotel was. I was grateful for the free shuttle to and from the property.The staff was outstanding and friendly. The onsen was excellent and the city itself was lovely. We had the stay of a lifetime and hope to be back as soon as we can. Many thanks for the excellent hospitality.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Riverside location is convenient and walkable to the station, public bathhouses, and town streets. Several reviewers enjoyed the quiet setting and views.

Related guest reviews

10

Amy

Feb 13, 2025

·

Stayed 1 night

We had such a great stay at this property! It was an easy walk from the train station, and to the main streets as well. Staff was so kind and informative. They provided us with yukatas that kept us very warm while walking around. Staying here also gave us a pass to all the onsens! We also opted for the breakfast option, and it was a beautiful, traditional spread. Loved this hotel and area - what a great experience!

10

James

Aug 26, 2024

·

Stayed 1 night

This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.

10

Sean

Oct 13, 2023

·

Stayed 1 night

Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.

8

Carole

Nov 27, 2025

·

Stayed 3 nights

Great location. Staff were friendly and helpful. The hotel onsen is relaxing and well maintained.

8

Alka

Jun 7, 2025

·

Stayed 2 nights

Nice hotel in a convenient location though could use some updating. The staff was nice but be prepared to use Google Translate. They gave written instructions on how to wear a yukata though I was a bit disappointed with the selection. I saw much prettier ones on the street. Also it would be good to have a nicer bag to carry things from onsen to onsen. Breakfast and dinner were excellent.

10

Mai

Jan 3, 2025

·

Stayed 1 night

Love the quietness of the place and super friendly people. I do wish that those restaurants around close later.

10

Mee

Feb 25, 2024

·

Stayed 1 night

Location and view was very good and close to all onsen to walk was fun.

10

Jomaru

Jul 23, 2023

·

Stayed 1 night

Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍

10

Amy

Oct 17, 2025

·

Stayed 1 night

Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!

8

Manuela

Oct 19, 2023

·

Stayed 3 nights

Die Unterkunft ist sehr günstig am Rande von Kinosaki gelegenen. Unser Zimmer war sehr groß mit verschiedenen Räumen und die Betten waren sehr bequem. Zudem wurden uns Yukata, Socken und Schuhe für die Dauer unseres Aufenthaltes zur Verfügung gestellt. Das Essen ist besonders hervorzuheben, was geschmacklich hervorragend und sehr abwechslungsreich war. Der Onsenbereich war für unseren Geschmack allerdings zu veraltet und wenig ansprechend. Das Personal war jedoch sehr freundlich und zuvorkommend. Kinosaki selbst ist wundervoll und es lohnt sich, durch den Ort zu schlendern und die öffentlichen Onsen zu besuchen.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfasts and kaiseki dinners are widely praised for quality, variety, and special care for dietary needs. Note that dinner often requires advance booking, and nearby restaurants close early.

Related guest reviews

10

Melessa

Nov 19, 2025

·

Stayed 1 night

The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay.

8

Emily

Apr 18, 2025

·

Stayed 2 nights

Meals wasn't offer during the booking. The disappointment was we were not able to order and pay for dinner when we check-in either. The service counter says they not able to cater as all meals has to be pre-order! By 6pm, almost all shops including restaurants are already closed.

10

Amy

Oct 19, 2025

·

Stayed 1 night

Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again.

8

Alka

Jun 7, 2025

·

Stayed 2 nights

Nice hotel in a convenient location though could use some updating. The staff was nice but be prepared to use Google Translate. They gave written instructions on how to wear a yukata though I was a bit disappointed with the selection. I saw much prettier ones on the street. Also it would be good to have a nicer bag to carry things from onsen to onsen. Breakfast and dinner were excellent.

10

Meredith

May 3, 2025

·

Stayed 2 nights

This was a beautiful ryokan with excellent service and delicious food! We wished we booked a few extra days!!

10

maricel

Oct 16, 2024

·

Stayed 1 night

From the moment we reached the hotel, we were warmly greeted by the hotel staff. Everything was prepared for the stay and was explained. We were shown to our room and the hotel facilities. The staff were very helpful about everything. The dinner and breakfast that came with our stay was exceptional and delicious. The process was seamless and the experience was unforgetable

10

John

Oct 27, 2023

·

Stayed 1 night

Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.

10

Sechel

Oct 28, 2024

·

Stayed 2 nights

I can't say enough about how much I enjoyed my stay here. The staff was so very attentive, helpful and friendly. The food was delicious and they took special care to ensure that my food allergies were noted, and they made alternative dishes for me. I would definitely recommend staying here.

10

Amy

Oct 17, 2025

·

Stayed 1 night

Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!

10

Yvonne

May 31, 2025

·

Stayed 2 nights

We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$266
February	$266
March	$269
April	$198
May	$225
June	$160
July	$167
August	$211
September	$226
October	$271
November	$288
December	$292

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $175	3 $337
4 $254	5	6	7 $442	8 $382	9 $238	10 $360
11	12 $178	13 $243	14 $254	15 $442	16	17 $337
18	19	20	21	22 $286	23 $301	24 $293
25 $223	26 $301	27 $305	28	29 $323	30 $286	31

Kawaguchiya Kinosaki Riverside Hotel

Prices for Kawaguchiya Kinosaki Riverside Hotel

Monthly average prices

About this property

Location

Room options

Suite with River View

Family Room with Bathroom

Japanese-Style Room + Dinner Included

Superior Family Room

Suite with Spa Bath

Japanese Style Room

Standard Twin Room

Superior Twin Room

Japanese-Style Room

Family Room with Private Bathroom

Japanese-Style Room

Family Double Room

Standard Family Room

Family Room

Japanese-Style Quadruple Room

Suite

Guest reviews of Kawaguchiya Kinosaki Riverside Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Kawaguchiya Kinosaki Riverside Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $350	24	25 $229	26 $324
27	28 $156	29 $159	30 $267