Hotel Maison du Général
$109
/ night
Avg. for November
Prices for Hotel Maison du Général
Select dates to see prices and availability
$109
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Maison du Général average $94 in April, the cheapest month, and $140 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $104 |
| February | $119 |
| March | $104 |
| April | $94 |
| May | $100 |
| June | $112 |
| July | $140 |
| August | $132 |
| September | $105 |
| October | $135 |
| November | $109 |
| December | $133 |
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Nov · $109
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D
Most expensive: July (~$140)
Cheapest: April (~$94)
About this property
This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.
Amenities
This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.
Business amenities
The front desk is staffed during limited hours.
Dining
Enjoy a satisfying meal at Sagamité serving guests of Hôtel Maison Du Général.
Rooms
Make yourself at home in one of the 11 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
With a stay at Hôtel Maison Du Général, you'll be centrally located in Québec City, within a 5-minute walk of Château Frontenac and Grande Allée. This hotel is 0.3 mi (0.5 km) from Citadel of Quebec and 0.3 mi (0.5 km) from Quebec City Town Hall.
What's nearby
Terrasse Dufferin Slides(0.1 miles)
Parc de l'Esplanade(0.1 miles)
Porte St. Louis(0.1 miles)
Pôle culturel du Monastère des Ursulines(0.1 miles)
Battlefields Park(0.1 miles)
Château Frontenac(0.1 miles)
Grande Allée(0.2 miles)
Cathedral of the Holy Trinity(0.2 miles)
Morrin Centre(0.2 miles)
Tourny Fountain(0.2 miles)
Édifice Price(0.2 miles)
Parliament Building(0.3 miles)
Old Quebec Funicular(0.3 miles)
Citadel of Quebec(0.3 miles)
Dufferin Terrace(0.3 miles)
The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB)(9.9 miles)
Free Wi-Fi
Non-Smoking Rooms
Family Room
Location
72 rue St-Louis, Upper Town, Québec City, Agglomération de Québec, Canada
Terrasse Dufferin Slides (0.1 miles)
Parc de l'Esplanade (0.1 miles)
Porte St. Louis (0.1 miles)
Pôle culturel du Monastère des Ursulines (0.1 miles)
Battlefields Park (0.1 miles)
Château Frontenac (0.1 miles)
Room options
7
Superior Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
11
Classic Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
10
Economy Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
110 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Maison du Général
7.2
Good
Based on 699 verified reviews
Who stays here?
Business
7%
Couple
54%
Family
22%
Group
16%
What guests think
AI-generated summary based on recent guest reviews
Hotel Maison du Général draws travelers for its central Old Quebec location and characterful historic building, but reviews highlight limited front desk hours, no elevator with steep stairs, small rooms, and inconsistent maintenance, amenities, and housekeeping.
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What guests think
Hotel Maison du Général draws travelers for its central Old Quebec location and characterful historic building, but reviews highlight limited front desk hours, no elevator with steep stairs, small rooms, and inconsistent maintenance, amenities, and housekeeping.
Many guests enjoyed the included breakfast at the restaurant next door and found the price reasonable for a short, no-frills stay. Onsite parking is not provided, and nearby options can be challenging during busy periods. Best for travelers seeking value over full service.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic: there is no elevator and stairs are steep. Parking is not onsite; guests use nearby paid garages or street options, which can be tricky during busy times.
Related guest reviews
8
Francine
Oct 28, 2024
·
Stayed 2 nights
Difficile de stationner
Difficile de stationner
8
Joanne
Feb 26, 2025
·
Stayed 3 nights
Stairs were unexpected. We arrived late and were given a room on the top floor. As older people, we had to go up 3 flights of stairs with suitcases. Then every day up and down the stairs was difficult. The room was comfortable, the beds were jammed in and not much space to move around the room — not really a 4-star.
Stairs were unexpected. We arrived late and were given a room on the top floor. As older people, we had to go up 3 flights of stairs with suitcases. Then every day up and down the stairs was difficult. The room was comfortable, the beds were jammed in and not much space to move around the room — not really a 4-star.
8
ron
Sep 13, 2025
·
Stayed 7 nights
Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞
Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞
8
Annemarie
Aug 1, 2025
·
Stayed 1 night
This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.
This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.
10
Whitney
Dec 10, 2024
·
Stayed 1 night
Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.
Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.
6
Patricia
Sep 24, 2023
·
Stayed 2 nights
For the price it was exactly what we had imagined. It is conveniently located; which is crucial when visiting Quebec City and underground parking for $20 per day was a 10 min walk away.
For the price it was exactly what we had imagined. It is conveniently located; which is crucial when visiting Quebec City and underground parking for $20 per day was a 10 min walk away.
8
Floyd
Sep 27, 2024
·
Stayed 1 night
Hotel was very convenient to get around in old Quebec and close to cruise ship ports. Stairs could be a problem for some people as there is no elevator (as stated on their website)
Hotel was very convenient to get around in old Quebec and close to cruise ship ports. Stairs could be a problem for some people as there is no elevator (as stated on their website)
8
Edward
Dec 22, 2023
·
Stayed 2 nights
Like many properties in the Old City, parking does not come included -- and that's fine; you just have to know that going in. Apart from that, the location is fantastic with tons of sights, restaurants, and shopping steps away. Very walkable. Great Wi-Fi, too. I enjoyed my stay!
Like many properties in the Old City, parking does not come included -- and that's fine; you just have to know that going in. Apart from that, the location is fantastic with tons of sights, restaurants, and shopping steps away. Very walkable. Great Wi-Fi, too. I enjoyed my stay!
10
Li
Aug 7, 2025
·
Stayed 2 nights
Close to most of the historical attractions and restaurants, all in walking distance. Room is very tiny, but if you only need a place to stay for the nights, thats good enough. There's no elevator and there are three floors. You need to carry your luggage upstairs. Checkin time is limited. Dont come before 2pm. It starts at 4 per email i received. I checked in at 4 :30. During my two nights stay, the second day, I saw a lady around 2 pm at the reception, but i am not sure if it is always a person at 2 pm. It is a good place to stay if you dont have too many demands. I parked at 7 Rue Pierre-Olivier-Chauveau for $20 per day. It is 24 hours parking. About 7 mins walk from the hotel. When you go in, insert your credit card and insert the same card before you leave and confirm the payment and you will get a receipt. It is clean and spacious. I am satisfied with this hotel.
Close to most of the historical attractions and restaurants, all in walking distance. Room is very tiny, but if you only need a place to stay for the nights, thats good enough. There's no elevator and there are three floors. You need to carry your luggage upstairs. Checkin time is limited. Dont come before 2pm. It starts at 4 per email i received. I checked in at 4 :30. During my two nights stay, the second day, I saw a lady around 2 pm at the reception, but i am not sure if it is always a person at 2 pm. It is a good place to stay if you dont have too many demands. I parked at 7 Rue Pierre-Olivier-Chauveau for $20 per day. It is 24 hours parking. About 7 mins walk from the hotel. When you go in, insert your credit card and insert the same card before you leave and confirm the payment and you will get a receipt. It is clean and spacious. I am satisfied with this hotel.
6
Marie Tes
Nov 29, 2024
·
Stayed 1 night
The free breakfast was excellent. Parking in Quebec City is challenging. Location is excellent to popular destination and dining. Bad side is no elevator .
The free breakfast was excellent. Parking in Quebec City is challenging. Location is excellent to popular destination and dining. Bad side is no elevator .
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: some rooms are reported clean. Others cite dirty common areas, mold in showers, occasional pests, and limited or no housekeeping during stays.
Related guest reviews
6
Beverly
Sep 10, 2025
·
Stayed 1 night
Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location
Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location
2
David
Oct 15, 2025
·
Stayed 2 nights
Unit three was just horrible. The floors were all coming loose. the flooring was all peeling The bed was horrible just like it was ready to fall apart the shower was never clean. There was black mould everywhere in it. The entry door wasn’t shutting properly. When you open it, wake everybody up,And emergency door would hardly open right
Unit three was just horrible. The floors were all coming loose. the flooring was all peeling The bed was horrible just like it was ready to fall apart the shower was never clean. There was black mould everywhere in it. The entry door wasn’t shutting properly. When you open it, wake everybody up,And emergency door would hardly open right
8
Pam
Oct 9, 2024
·
Stayed 3 nights
The hotel is in a great location in old town and very easily walkable. Our room was clean and although staff do not clean rooms daily, we easily exchanged towels at the front desk. Most of the staff were friendly, but we did experience some who were not all that helpful. Our only warning to other travelers would be that there is no elevator and the stairs are narrow and steep. It is a real challenge if you have heavy luggage and/or mobility issues.
The hotel is in a great location in old town and very easily walkable. Our room was clean and although staff do not clean rooms daily, we easily exchanged towels at the front desk. Most of the staff were friendly, but we did experience some who were not all that helpful. Our only warning to other travelers would be that there is no elevator and the stairs are narrow and steep. It is a real challenge if you have heavy luggage and/or mobility issues.
8
Elizabeth
Aug 29, 2025
·
Stayed 3 nights
Great location in Old Quebec. Walking distance to everything. Rooms were small but clean
Great location in Old Quebec. Walking distance to everything. Rooms were small but clean
10
Barbara
Oct 19, 2025
·
Stayed 2 nights
Clean room & excellent breakfast.
Clean room & excellent breakfast.
2
Deelven
Jan 19, 2025
·
Stayed 2 nights
The room was not clean lot of dirt everywhere the bed sheet had trace of blood the towel was not sufficient and the coffee was not even replenished
The room was not clean lot of dirt everywhere the bed sheet had trace of blood the towel was not sufficient and the coffee was not even replenished
10
Sharon
Sep 28, 2024
·
Stayed 1 night
Clean, very, very convenient, nice and quiet
Clean, very, very convenient, nice and quiet
6
Roger
Nov 5, 2025
·
Stayed 3 nights
Nice room. 1 member of staff on reception and nobody available to help carry cases too the 3rd floor. Photo of the exterior of the hotel is totally misleading. The outer door of the hotel was just a frame as the glass was missing and looked like it had been for some time. Room was cleaned but stair carpets hadn't been vacuum for a long time.
Nice room. 1 member of staff on reception and nobody available to help carry cases too the 3rd floor. Photo of the exterior of the hotel is totally misleading. The outer door of the hotel was just a frame as the glass was missing and looked like it had been for some time. Room was cleaned but stair carpets hadn't been vacuum for a long time.
2
Heriberto
Sep 2, 2025
·
Stayed 3 nights
Don't be fooled. Don't stay at this hotel. Save your money. The photos provided here do not accurately depict what they really look like. The place is a complete mess. Our room (1st floor near the front desk) was in a severely unhygienic state, particularly the bathroom, which had black mold and was so unsanitary that it made it impossible for us to remain in the hotel. In addition to the overall lack of cleanliness, the towels provided were unacceptable, they were dirty or with holes in it! Due to the urgent need to find alternative accommodation, we were forced to book a last-minute room in a different hotel at a significantly higher cost. Now, neither Expedia nor the hotel wants to issue a refund even though we couldn't use the room.
Don't be fooled. Don't stay at this hotel. Save your money. The photos provided here do not accurately depict what they really look like. The place is a complete mess. Our room (1st floor near the front desk) was in a severely unhygienic state, particularly the bathroom, which had black mold and was so unsanitary that it made it impossible for us to remain in the hotel. In addition to the overall lack of cleanliness, the towels provided were unacceptable, they were dirty or with holes in it! Due to the urgent need to find alternative accommodation, we were forced to book a last-minute room in a different hotel at a significantly higher cost. Now, neither Expedia nor the hotel wants to issue a refund even though we couldn't use the room.
8
Kate
Jul 17, 2025
·
Stayed 3 nights
Good location but room is outdated. The shower curtain needs to be replaced as it has a moldy smell. Sink faucet is loose and the bed is too soft. There’s no house keeping. We stayed for 3 days and the trash was piling up.
Good location but room is outdated. The shower curtain needs to be replaced as it has a moldy smell. Sink faucet is loose and the bed is too soft. There’s no house keeping. We stayed for 3 days and the trash was piling up.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally small with very compact bathrooms, though some classic rooms are larger and cozy. Expect occasional AC and TV issues, firm or squeaky beds, variable Wi‑Fi, and some noise—especially near the entrance or street.
Related guest reviews
10
Linda
Aug 28, 2025
·
Stayed 2 nights
Le personnel était très accueillant, les déjeuners excellents, l’emplacement était très bien pour les visites du vieux Québec . Seul bémol, il n’y avait aucune connexion internet dans ma chambre.
Le personnel était très accueillant, les déjeuners excellents, l’emplacement était très bien pour les visites du vieux Québec . Seul bémol, il n’y avait aucune connexion internet dans ma chambre.
6
David
Oct 22, 2024
·
Stayed 3 nights
Very small room, smaller shower. Steep stairway in this old building. Charming.
Very small room, smaller shower. Steep stairway in this old building. Charming.
4
Joseph
Oct 6, 2025
·
Stayed 1 night
There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.
There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.
8
Annemarie
Aug 1, 2025
·
Stayed 1 night
This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.
This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.
6
Denise Ann
Jun 19, 2025
·
Stayed 3 nights
Close to everything in old Quebec. Restaurant for breakfast right next door. No elevator but we knew that in advance. Unfortunately the air conditioning in our room was not working and it was very hot and humid, and the tv didn’t work. After one night we were relocated to Hotel Louisbourg, their sister hotel just a couple of doors down as the Maison General did not have any other rooms. So glad our a/c wasn't working at General! Our new room was much nicer although more stairs than the other. Great a/c, beds, and washroom. Looked out over Rue Saint Louis. We would recommend Hotel Louisbourgh over Hotel Maison Du General. Thanks to Edwich, at the General, for trying to fix our air and tv.
Close to everything in old Quebec. Restaurant for breakfast right next door. No elevator but we knew that in advance. Unfortunately the air conditioning in our room was not working and it was very hot and humid, and the tv didn’t work. After one night we were relocated to Hotel Louisbourg, their sister hotel just a couple of doors down as the Maison General did not have any other rooms. So glad our a/c wasn't working at General! Our new room was much nicer although more stairs than the other. Great a/c, beds, and washroom. Looked out over Rue Saint Louis. We would recommend Hotel Louisbourgh over Hotel Maison Du General. Thanks to Edwich, at the General, for trying to fix our air and tv.
8
Andrew
May 19, 2025
·
Stayed 2 nights
Fantastic location in old town. Quaint room, but room had 2 beds which essentially filled the room. Beds were comfortable. Bathroom sink didn’t drain- we told the front desk and they said they’d have someone look at it, but never fixed. Parking was challenging
Fantastic location in old town. Quaint room, but room had 2 beds which essentially filled the room. Beds were comfortable. Bathroom sink didn’t drain- we told the front desk and they said they’d have someone look at it, but never fixed. Parking was challenging
2
Joan
Aug 26, 2025
·
Stayed 3 nights
The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring
The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring
6
Tanya
Dec 11, 2023
·
Stayed 1 night
Les 3 étoiles sont seulement pour l'emplacement de l'hôtel qui est à distance de marche de tous les attraits du coin. Sinon, la qualité de l'hôtel laisse à désirer ouff.. Les murs semblent en carton côté insonorisation. Nous avions la chambre collée sur la porte d'entrée de l'immeuble, horrible!!!! Le froid rentrait sous la porte, j'ai dû mettre des serviettes pour bloquer l'air. Extrêmement bruyant avec le va-et-vient de l'entrée. Le lit de très mauvaise qualité et craque sans cesse. Beaucoup de poussière sur le plancher, la balayeuse semble ne pas avoir été faite depuis des mois. Bref, à éviter si vous voulez ne serait-ce qu'un peu de qualité.
Les 3 étoiles sont seulement pour l'emplacement de l'hôtel qui est à distance de marche de tous les attraits du coin. Sinon, la qualité de l'hôtel laisse à désirer ouff.. Les murs semblent en carton côté insonorisation. Nous avions la chambre collée sur la porte d'entrée de l'immeuble, horrible!!!! Le froid rentrait sous la porte, j'ai dû mettre des serviettes pour bloquer l'air. Extrêmement bruyant avec le va-et-vient de l'entrée. Le lit de très mauvaise qualité et craque sans cesse. Beaucoup de poussière sur le plancher, la balayeuse semble ne pas avoir été faite depuis des mois. Bref, à éviter si vous voulez ne serait-ce qu'un peu de qualité.
8
Douglas
Oct 24, 2025
·
Stayed 1 night
Room was excellent, spacious and comfortable.
Room was excellent, spacious and comfortable.
8
William
Jul 2, 2025
·
Stayed 4 nights
Location and morning breakfast at restaurant next door EXCELLENT room first floor front so street noise registration desk and other guests at front door expected noise. Each room would be different. Nice to have two big windows on street bldg 72
Location and morning breakfast at restaurant next door EXCELLENT room first floor front so street noise registration desk and other guests at front door expected noise. Each room would be different. Nice to have two big windows on street bldg 72
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AI-generated summary based on recent guest reviews
Service
Service is limited with short front desk hours and self check-in; several guests struggled with confusing instructions or unreachable staff. Friendliness varies from helpful to rude, and requests for supplies or fixes are not always addressed.
Related guest reviews
8
Rebeca
Oct 23, 2025
·
Stayed 2 nights
Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.
Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.
6
Traci
Sep 5, 2025
·
Stayed 1 night
The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.
The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.
6
Gerald Matthew Poss
Sep 11, 2024
·
Stayed 4 nights
The worst thing was the original pre check in email from Travelocity we received told us to check in next door with the given address of 3 Sainte-Ursule St. When my wife inquired next door they had no clue what she was talking about. So we went to the address given by Travelocity, As it turns out this address is not next door but about a quarter mile from the property down a huge hill and then there is no 3 Sainte-Ursule St. when you get to where it should be. A huge waste of time carrying all our luggage! Only to find out the check-in desk is located inside the hotel. Unfortunately, the staff often posted a sign saying back in 10 minutes which must mean 1 hour in French. After we finally figured out the check in debacle all went well.
The worst thing was the original pre check in email from Travelocity we received told us to check in next door with the given address of 3 Sainte-Ursule St. When my wife inquired next door they had no clue what she was talking about. So we went to the address given by Travelocity, As it turns out this address is not next door but about a quarter mile from the property down a huge hill and then there is no 3 Sainte-Ursule St. when you get to where it should be. A huge waste of time carrying all our luggage! Only to find out the check-in desk is located inside the hotel. Unfortunately, the staff often posted a sign saying back in 10 minutes which must mean 1 hour in French. After we finally figured out the check in debacle all went well.
2
michel
Aug 13, 2025
·
Stayed 2 nights
Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel
Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel
4
Peter
Oct 10, 2024
·
Stayed 3 nights
Ointresserad personal. Svarade inte i telefonen på hjälpnumret när receptionen var stängd. Kvarlämnad mat i kylskåpet. Ingen städning, tömning av papperskorgar o.s.v. Lampor som inte fungerade. Utmärkt läge, men dålig service och nonchalant personal.
Ointresserad personal. Svarade inte i telefonen på hjälpnumret när receptionen var stängd. Kvarlämnad mat i kylskåpet. Ingen städning, tömning av papperskorgar o.s.v. Lampor som inte fungerade. Utmärkt läge, men dålig service och nonchalant personal.
6
Bernard
Sep 24, 2023
·
Stayed 1 night
Très déçu du service et de l interaction avec le personnel. Personnes sur place , note indiquant un retour en 10 minutes est totalement faux! Le numéro de telephone pour les urgence vous retourne au comptoir de service qui est abandonné. Le responsable une fois rejoins par un autre numéro de telephone "scotché" a la porte d entrėe , ne voulait pas reconnaitre que la clefs de la chambre ne fonctionait pas Puisque j insistait il me racrocha au nez! Eventellement Il se présenta a l hotel pour se rendre compte que nous avions la clefs d une chambre! Un jeune homme extrêmement impoli et sans aucune maniere .
Très déçu du service et de l interaction avec le personnel. Personnes sur place , note indiquant un retour en 10 minutes est totalement faux! Le numéro de telephone pour les urgence vous retourne au comptoir de service qui est abandonné. Le responsable une fois rejoins par un autre numéro de telephone "scotché" a la porte d entrėe , ne voulait pas reconnaitre que la clefs de la chambre ne fonctionait pas Puisque j insistait il me racrocha au nez! Eventellement Il se présenta a l hotel pour se rendre compte que nous avions la clefs d une chambre! Un jeune homme extrêmement impoli et sans aucune maniere .
2
Joan
Aug 26, 2025
·
Stayed 3 nights
The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring
The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring
8
SCOTT
Oct 6, 2024
·
Stayed 5 nights
I thought the staff lacked service. We were not told the was no service to clean or replenish. We had to bring dirty towels down to the desk to get new ones. Which was fine when there was someone at the desk
I thought the staff lacked service. We were not told the was no service to clean or replenish. We had to bring dirty towels down to the desk to get new ones. Which was fine when there was someone at the desk
4
Shelley
Sep 29, 2024
·
Stayed 1 night
While clean in the room, we were over all disappointed. Steep stairs, no elevator. We were on the 3rd floor. We only took our essentials to the room for our overnight stay. We went to a lovely breakfast with the voucher included (great food and service). Upon returning at 8:40 a.m. there was no one to open up the storage room where our luggage was. Several couples stood there in the same predicament. We had a plane to catch and our UBER driver was already waiting! When we stored the luggage we were not informed that there’d be nobody at the desk. The desk sign gives a number to call in emergencies and guess where it rings! At the desk with no attendant! We can not recommend this hotel.
While clean in the room, we were over all disappointed. Steep stairs, no elevator. We were on the 3rd floor. We only took our essentials to the room for our overnight stay. We went to a lovely breakfast with the voucher included (great food and service). Upon returning at 8:40 a.m. there was no one to open up the storage room where our luggage was. Several couples stood there in the same predicament. We had a plane to catch and our UBER driver was already waiting! When we stored the luggage we were not informed that there’d be nobody at the desk. The desk sign gives a number to call in emergencies and guess where it rings! At the desk with no attendant! We can not recommend this hotel.
6
Tamara
Oct 12, 2024
·
Stayed 1 night
it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in
it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in
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AI-generated summary based on recent guest reviews
Location
Excellent central spot within Old Quebec, walkable to major sights, restaurants, and transit. A few note street noise at times.
Related guest reviews
8
Robb
Sep 20, 2024
·
Stayed 2 nights
Great location, close to everything.
Great location, close to everything.
8
Gillian
May 31, 2024
·
Stayed 3 nights
Great location close to all amenities and great sight seeing venues and restaurants. Only a 15 minute walk to the VIA Train Station and a short 5 minute walk down Rue Saint-Louis to the Chateau Frontenac and Funicular.
Great location close to all amenities and great sight seeing venues and restaurants. Only a 15 minute walk to the VIA Train Station and a short 5 minute walk down Rue Saint-Louis to the Chateau Frontenac and Funicular.
10
Riona
Aug 17, 2025
·
Stayed 1 night
Great location. Convenient walking distance to attractions and restaurants. Rooms were clean and comfortable, and the staff was friendly and helpful.
Great location. Convenient walking distance to attractions and restaurants. Rooms were clean and comfortable, and the staff was friendly and helpful.
10
John
Aug 5, 2025
·
Stayed 3 nights
Excellent location for a three night stay in Québec. Comfortable room with breakfast served in the Sagamite Restaurant next door. At one end of Rue St Louis is Château Frontenac, in the opposite direction you will reach the Citadel and Plains of Abraham
Excellent location for a three night stay in Québec. Comfortable room with breakfast served in the Sagamite Restaurant next door. At one end of Rue St Louis is Château Frontenac, in the opposite direction you will reach the Citadel and Plains of Abraham
10
RUBY MARIE DIRECTO
Oct 29, 2024
·
Stayed 5 nights
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
8
Miriam
Sep 22, 2025
·
Stayed 1 night
La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.
La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.
10
Kyui
Aug 20, 2024
·
Stayed 2 nights
clean and good location
clean and good location
8
Sebastian
Aug 20, 2024
·
Stayed 3 nights
It was direct in the city center and you could do everything by feet
It was direct in the city center and you could do everything by feet
8
Stephane
Aug 12, 2024
·
Stayed 1 night
Vieux Québec, Près de tout pour les touristes!
Vieux Québec, Près de tout pour les touristes!
8
Charlie
Aug 20, 2023
·
Stayed 3 nights
Excellent location
Excellent location
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AI-generated summary based on recent guest reviews
Dining
Breakfast served next door is frequently praised for taste and portions, with vouchers or credits used. Availability and experience can vary—some faced long waits, closures, or confusion about whether breakfast was included.
Related guest reviews
8
Rebeca
Oct 23, 2025
·
Stayed 2 nights
Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.
Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.
6
Christiane
Feb 21, 2025
·
Stayed 5 nights
La chambre était bien, la situation géographique dans le vieux Québec est bien, tout proche du Chateau Frontenac. La réception est aléatoire, hormis une personne qui essayé de nous aider, les autres n'ont rien fait. La TV n'a jamais fonctionné, la neige n'a pas été enlevée devant la porte. Pour ouvrir la porte extérieure nous avions eu une clé qui fonctionnait très mal, alors qu'il avait un code qu’on ne nous a pas donné à l'arrivé. Mais le pire c'est les petits déjeuners que nous avions réservés, ils étaient servi dans un restaurant à côté, et c'était très bon, mais nous en avions 5, et le restaurant a été fermé 3 jours, donc pas de petits déjeuners. l'accueil est difficile à contacter, j'ai réussi au bout de 4 jours à avoir quelqu'un, qui a effectué un remboursement que je n'ai pas encore reçu.
La chambre était bien, la situation géographique dans le vieux Québec est bien, tout proche du Chateau Frontenac. La réception est aléatoire, hormis une personne qui essayé de nous aider, les autres n'ont rien fait. La TV n'a jamais fonctionné, la neige n'a pas été enlevée devant la porte. Pour ouvrir la porte extérieure nous avions eu une clé qui fonctionnait très mal, alors qu'il avait un code qu’on ne nous a pas donné à l'arrivé. Mais le pire c'est les petits déjeuners que nous avions réservés, ils étaient servi dans un restaurant à côté, et c'était très bon, mais nous en avions 5, et le restaurant a été fermé 3 jours, donc pas de petits déjeuners. l'accueil est difficile à contacter, j'ai réussi au bout de 4 jours à avoir quelqu'un, qui a effectué un remboursement que je n'ai pas encore reçu.
4
Jessica
Feb 23, 2024
·
Stayed 2 nights
Aucun dejeuner compris, aucune information sur les stationements accueille plus qu’ordinaire.
Aucun dejeuner compris, aucune information sur les stationements accueille plus qu’ordinaire.
10
RUBY MARIE DIRECTO
Oct 29, 2024
·
Stayed 5 nights
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
8
Miriam
Sep 22, 2025
·
Stayed 1 night
La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.
La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.
10
Markus
Jun 11, 2024
·
Stayed 2 nights
Great location to price ratio. Breakfast was great at the restaurant next door.
Great location to price ratio. Breakfast was great at the restaurant next door.
10
JOSE DE JESUS ESPARZA
Apr 4, 2024
·
Stayed 5 nights
The hotel location is very safe and convenient. The breakfast is delicious, both the free option and the upgrade options. The staff is professional, helpful, and considerate.
The hotel location is very safe and convenient. The breakfast is delicious, both the free option and the upgrade options. The staff is professional, helpful, and considerate.
8
john
Sep 21, 2025
·
Stayed 3 nights
Amazing breakfast .
Amazing breakfast .
6
John
Jun 21, 2025
·
Stayed 2 nights
The location was great. The bed and pillows were comfortable. The shower (while small) had good pressure and temperature. Shampoo and soap provided. Windows and fresh air were great on the top floor facing the street. Clean. But basic. Access to service hours was difficult. The TV did not work. The fridge has not been cleaned. Unfortunately the free breakfast provided at restaurant next door was not good. One person working the entire floor and one cook. Took well over 1.5 hours to get food. The server was doing his best but overwhelmed. Otherwise a nice visit.
The location was great. The bed and pillows were comfortable. The shower (while small) had good pressure and temperature. Shampoo and soap provided. Windows and fresh air were great on the top floor facing the street. Clean. But basic. Access to service hours was difficult. The TV did not work. The fridge has not been cleaned. Unfortunately the free breakfast provided at restaurant next door was not good. One person working the entire floor and one cook. Took well over 1.5 hours to get food. The server was doing his best but overwhelmed. Otherwise a nice visit.
10
Hamoda
Aug 23, 2024
·
Stayed 1 night
Great location. Clean room. Comfy bed. Steep stairs. Good breakfast in a next door restaurant
Great location. Clean room. Comfy bed. Steep stairs. Good breakfast in a next door restaurant
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AI-generated summary based on recent guest reviews
4
Alan
last week
·
Stayed 2 nights
First, the ad picture shows the nice bldg on the corner, not the deteriorated front door and sign of this property. Narrow stairs, few if any amenities and a non working T-stat made it worse. Showers with no soap, coffee pot with no coffee; the list goes on. They’re lucky to get any stars. The only positive was the included breakfast from two doors down. That was nice.
First, the ad picture shows the nice bldg on the corner, not the deteriorated front door and sign of this property. Narrow stairs, few if any amenities and a non working T-stat made it worse. Showers with no soap, coffee pot with no coffee; the list goes on. They’re lucky to get any stars. The only positive was the included breakfast from two doors down. That was nice.
8
Christian Jimenez
2 weeks ago
·
Stayed 3 nights
The location is great. Breakfast is amazing. However, there’s a lot to do with the cleanliness aspect.
The location is great. Breakfast is amazing. However, there’s a lot to do with the cleanliness aspect.
10
Wanda
3 weeks ago
·
Stayed 1 night
Room itself was immaculate and lovely!! Excellent bed and bedding! Beautiful stone and brick walls. Very charming. Handy refrigerator in room.bathroom small but adequate. We we there to enjoy the Old City not the room. But the location is PERFECT!!! A separate fee gets you parking behind the building - so convenient to the heart of the old city minutes from the Frontenac for a minuscule portion of the cost!!! Don’t let the little aging lobby put you off. The room was great! Michael our “host” was so pleasant and helpful even personally escorting us to our parking spot. Old and charming and worth well more than their fee. Highly recommend!!!
Room itself was immaculate and lovely!! Excellent bed and bedding! Beautiful stone and brick walls. Very charming. Handy refrigerator in room.bathroom small but adequate. We we there to enjoy the Old City not the room. But the location is PERFECT!!! A separate fee gets you parking behind the building - so convenient to the heart of the old city minutes from the Frontenac for a minuscule portion of the cost!!! Don’t let the little aging lobby put you off. The room was great! Michael our “host” was so pleasant and helpful even personally escorting us to our parking spot. Old and charming and worth well more than their fee. Highly recommend!!!
4
ELEANOR
Sep 29, 2026
·
Stayed 3 nights
Staff quite helpful..noisy loud room adjacent..stairs very steep..duvet filthy..sheets clean.great location ..3rd night drunk neighbor..had to go to airport next morning..breakfast vouchers.useless as restaurant next door too busy.
Staff quite helpful..noisy loud room adjacent..stairs very steep..duvet filthy..sheets clean.great location ..3rd night drunk neighbor..had to go to airport next morning..breakfast vouchers.useless as restaurant next door too busy.
6
Emilie
Sep 3, 2026
·
Stayed 2 nights
Very old house with a lot but a lot of stairs!! The ac is quite loud and directly on you when you sleep. You can hear everything around you: everything from above, side and under! But for a cheap stay this is your go. Bring your pillows, neck masssge will be needed after your stay otherwise.
Very old house with a lot but a lot of stairs!! The ac is quite loud and directly on you when you sleep. You can hear everything around you: everything from above, side and under! But for a cheap stay this is your go. Bring your pillows, neck masssge will be needed after your stay otherwise.
FAQs about Hotel Maison du Général
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 11:00 AM for a fee of approximately CAD 8.5 for adults and children.
What are the check-in and check-out times?
Check-in is from 4:00 PM until 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but this is subject to availability and may incur additional charges.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Québec City, just a 3-minute walk from Grande Allée and 6 minutes by foot from Château Frontenac. It is also 0.3 mi from Quebec City Town Hall and 0.4 mi from Quebec City Convention Center.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel, but specific policies regarding their stay are not detailed.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 75.13072764724731USD
- 2026-11-06: 60.68727091163635USD
- 2026-11-07: 61.70625527023315USD
- 2026-11-08: 61.103828130340574USD
- 2026-11-09: 61.5661207484436USD
- 2026-11-10: 61.411297857513425USD
- 2026-11-11: 60.490218959426876USD
- 2026-11-12: 59.922489691543575USD
- 2026-11-13: 61.40504170028686USD
- 2026-11-14: 61.46308115890503USD
- 2026-11-15: 61.31908754013061USD
- 2026-11-16: 61.674668476409906USD
- 2026-11-17: 61.41312540344238USD
- 2026-11-18: 62.14852563514709USD
- 2026-11-19: 61.31908754013061USD
- 2026-11-20: 63.19537369400024USD
- 2026-11-21: NO DATA
- 2026-11-22: 76.3437846331787USD
- 2026-11-23: 77.70795841690062USD
- 2026-11-24: 74.81053310028075USD
- 2026-11-25: 76.1160384095764USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 76.1160384095764USD
- 2026-11-30: 75.9727843093872USD
- 2026-12-01: 99.87779057785033USD
- 2026-12-02: 96.78813293014525USD
- 2026-12-03: 103.74156268020629USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 103.7454387776184USD
- 2026-12-07: 103.92025417098998USD
- 2026-12-08: 103.74156268020629USD
- 2026-12-09: 104.0592326637268USD
- 2026-12-10: 103.92025417098998USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 96.87923821975707USD
- 2026-12-14: 96.39949466308593USD
- 2026-12-15: 103.75148242950439USD
- 2026-12-16: 103.74156268020629USD
- 2026-12-17: 132.7067376182556USD
- 2026-12-18: 133.86135563552855USD
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: 96.82523636260986USD
- 2026-12-24: NO DATA
- 2026-12-25: 161.09320951263427USD
- 2026-12-26: NO DATA
- 2026-12-27: 164.1002790847778USD
- 2026-12-28: NO DATA
- 2026-12-29: 160.82422875274656USD
- 2026-12-30: NO DATA
- 2026-12-31: 127.50491288864134USD
- 2027-01-01: 81.67290006179809USD
- 2027-01-02: 67.3674867954254USD
- 2027-01-03: 66.56336233657836USD
- 2027-01-04: 63.7914894252777USD
- 2027-01-05: 63.493429434585565USD
The front desk is open daily from 10:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served or permitted at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 2027-09-30, 043024
Popular amenities
Free Wi-Fi
Non-Smoking Rooms
Family Room
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi