Richmond Hotel Matsumoto

It's in a great location, and staff are all very friendly and helpful.

We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy

Great staff and wonderful breakfast!

Convenient location, very walkable. No dedicated drop off points which can make loading and unloading of suitcases difficult.

Convenient location which is walkable to most places. No dedicated drop off points which made loading and unloading of suitcases very difficult. Lobby is on level 2, had to stop the car at the roadside with hazard lights on to ask what are the parking options, especially when the hotel parking is full. Map of the other city carpark options provided is very detailed. Amenities provided in the lobby is great. Breakfast has decent choices but can get extremely crowded.