Is parking available at the property?

Self parking is available on-site for a fee of JPY 2500 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A continental breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 1650 for adults and JPY 1100 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 1:30 AM. Check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Osaka, within a 15-minute walk of Kuromon Market and Dotonbori Glico Sign. It is approximately 2.9 miles from Osaka Castle and 3.1 miles from Umeda Sky Building.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Best Western Hotel Fino Osaka Shinsaibashi

Average nightly price at Best Western Hotel Fino Osaka Shinsaibashi by month, last 12 months (USD)
Month	Average price
January	US$59
February	US$60
March	US$69
April	US$75
May	US$72
June	US$50
July	US$50
August	US$52
September	US$58
October	US$200
November	US$81
December	US$71

What guests think

At Best Western Hotel Fino Osaka Shinsaibashi, travellers consistently praise the convenient location near subway stops and eateries and the generally friendly, helpful staff, while many note compact rooms that work for sleeping but feel tight with luggage.

Cleanliness feedback is mixed: several guests found rooms tidy with regular housekeeping, but recurring reports mention dust, odors, and missed items. Facilities are basic—free coffee or welcome drinks and a coin laundry help—while parking is limited and a few noted centrally controlled A/C, hard beds, or weak fridges. On-site dining feedback is sparse and mixed, with some enjoying breakfast and others finding it average or not available as listed. Overall, it suits travelers who want good value and straightforward amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic amenities include free coffee or welcome drinks and a self-service laundry. Parking is limited, and a few guests noted centrally controlled A/C or occasional Wi‑Fi/key issues.

Related guest reviews

10

Wai fung

10 May 2025

·

Stayed 2 nights

酒店就在長堀橋站一分鐘步程，酒店對面就有便利店，附近有不同既餐廳但環境不會混雜，十分安全。只是去心齋橋筋商店街要行差不多十分鐘。酒店房間有基本沐浴梳洗用品，只是冷氣是中央控制，會有點焗，開了窗會好一點但會有車聲。大堂有自助洗衣房和行李寄存。整體酒店設施不錯，周邊環境很好，下次都會再入住

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10

YING KIT

3 Jul 2025

·

Stayed 5 nights

Free coffee and tea 👍👍👍

6

Robilette

18 Nov 2025

·

Stayed 5 nights

Appreciate that they have placed us in a quiet area/room. They have complimentary drinks as well. However room has some area with visible dust collection (by the fridge). Microwave in the laundry room which is quite not convenient.

8

Wakae

3 Oct 2025

·

Stayed 2 nights

立地条件が最高！駅が徒歩１分、コンビニは、目の前。フロント横にはウェルカムドリンク飲み放題。ホテル裏にはピザ屋。ただ、部屋が狭い。コンパクトに作られている。

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6

NAKA

15 Feb 2025

·

Stayed 1 night

ホテルの駐車場が満車だったので、近くの駐車場を案内してもらったが、そこもほぼ満車で空きを探すのにかなり時間を費やしました。また、部屋のWiFiが使えず、ポケットWiFiを貸してもらう事になったり、カードキーが反応しなくなり、予備のカードキーを貸してもらったり、、、一晩泊まるには十分でしたが、少し気になりました。

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6

Kevin B

11 Apr 2024

·

Stayed 7 nights

The breakfast was ok. We chose to only eat once because it was not great. Staff was amazing! Check in was smooth. Housekeeping was efficient and kind. Helpful. The hotel was in a great location. Across the street from 7-Eleven for snacks and breakfast pastries. Area was clean and safe. Hotel has laundry machines. Reasonably priced. Laundry room could be cleaned a little better. Lobby was clean. Fromt desk staff kind, knowledgeable and very helpful. THE BEDS WERE ROCK HARD. THE PILLOWS WERE FLAT ROCKS. IT ACTUALLY FELT LILE IT HAD ROCKS ON ONE SIDE OF THE PILLOWS INSIDE. Thankfully we brought our air mattress pads from camping and had our neck pillows from the plane. I would stay at this hotel again. I will have a travel pillow next time. We were there for 7 nights.

6

YOSHIAKI

6 Jan 2025

·

Stayed 1 night

ウェルカムドリンクの冷たい飲み物の説明がないのが残念。氷を先に用意して、とひとことのせてほしい。

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6

Masako

23 Aug 2025

·

Stayed 1 night

宿泊者用駐車場が少ない

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10

Steven

29 May 2024

·

Stayed 6 nights

The location is close to a 7 11 and a subway stop. Exit on 5a to get closest to the hotel. Everything was fine, hot water, good pressure, enough outlets, the washer dryer worked well. The only issue i had was checking in, they told me i could early then i came back and they said no. The rooms are small but your only there to sleep.

6

Youiti

8 May 2023

·

Stayed 2 nights

駐車場狭く止めにくい、提携割引駐車場を用意して欲しい

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Cleanliness

Feedback is mixed: many found rooms clean with regular housekeeping, but recurring complaints cite dust, odors, missed items under beds, and uneven bathroom upkeep.

Related guest reviews

6

April

31 Aug 2024

·

Stayed 4 nights

This hotel is in a great location, close to bars restaurants and shopping. But the rooms were really small and stuffy, they weren’t well cleaned. Dusty curtains and a dirty fridge. There isn’t ventilation in the bathroom, but that might be common. The staff was SO nice and there’s a 7-11 across the street!

4

Kouhei

16 Aug 2023

·

Stayed 2 nights

前の客のゴミが残ってました

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8

PATSITA

26 Oct 2025

·

Stayed 5 nights

Room cleaning everyday, quiet, air con is the best

4

Ono

19 Feb 2023

·

Stayed 3 nights

掃除が全くされていない。夜遅くにチェックインしてすぐに部屋に入室。ベッド横に前客の靴下？や爪楊枝が転がっている。すぐにフロントに電話し、状況を説明。すると謝罪と共に新しい同タイプの部屋を用意するとの事。さっきのこともあったし嫌な予感がして、また部屋を散策。すると前客が使ったヘアブラシが落ちている。ありえない。そしてまたフロントに電話。するとまた謝罪と共に3ベッドルームの部屋にランクアップすると言われた。夜も深夜近くでへとへとだったので、気力で荷物移動。散策すると何か出てきそうなので、細かく散策は無し。ただ部屋中ホコリだらけ。もう諦めて、空気清浄機をつけようと手を伸ばすと、今まで見たことないくらいフィルターにホコリが吸着している。これじゃ空気清浄機が機能するわけない。本当にありえないホテルでした。

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6

Shiroo

28 Sept 2025

·

Stayed 3 nights

窓のさんやエアコンが埃だらけだった。浴室も、細かなところがカビだらけだった。表面的に取り繕っているが、よく見ると雑な行いが、随所に見られた。

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4

Winona

22 Oct 2023

·

Stayed 2 nights

Stayed at this hotel for two nights, which I’m very glad for. The room was extremely small, we almost didn’t get through the door, but it’s manageable if you only need somewhere to sleep during your stay in Osaka. But regarding cleanliness, the room was filthy, the bathroom reeked of urine and the toilet seat had loots of gunk around it. Good thing they had a home deodorizer in the room.. There was lots of piles of dust everywhere and stains of the duvet covers.

2

YU

30 Jul 2022

·

Stayed 3 nights

ベットの下に、前回利用されてた方の使用済みのマスク、ティッシュなど落ちていてとても不潔でした。小さい子供がベットの下を覗いた為見つけてしまいました。翌々日清掃をお願いしたら、上記の物はそのまま放置プラス使用済みのコップを新しいのには替えて頂けてなく…最低でした。

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10

Marilee

29 Jun 2025

·

Stayed 2 nights

Check in was easy and the hotel was clean and quiet.

6

Sharon

15 Nov 2025

·

Stayed 5 nights

Room is very small and compact but clean.

8

Syun

7 Sept 2025

·

Stayed 1 night

清潔な客室

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Rooms

Rooms are small to very compact and can feel tight with luggage. Some reported two twin beds joined for doubles, hard mattresses or pillows, street noise, centrally controlled A/C, and weak fridges.

Related guest reviews

8

Sukhum

17 Oct 2025

·

Stayed 2 nights

Refrigerator cannot getting cold

4

Natalia

12 Mar 2023

·

Stayed 2 nights

The bed was extremely hard and so were the pillows.

6

Mei Ling

22 Jun 2024

·

Stayed 1 night

Super small room

6

hiroshi

11 Sept 2023

·

Stayed 1 night

冷蔵庫が…使いづらかった…。

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6

JOSEPH

11 Oct 2025

·

Stayed 4 nights

Small room. Haven't had this small a room since college dorms.

8

ALONZO

19 Feb 2024

·

Stayed 2 nights

The hotel was nice, clean, extremely convenient, the is a 7/11 right next door, a Domino's pizza around the corner of you want that. The train station is less than a 10 minute walk, the staff will hold your luggage for you after checkout which is very helpful. The only negative is that it was very loud when motorcycles where riding by outside at 1am. Otherwise this is a great hotel.

6

ERIKA

27 Nov 2024

·

Stayed 1 night

心斎橋駅から少し歩く長堀橋駅はすごく近いシャワーのお湯の温度設定が固定してあったので熱くても我慢するしかなかった、皮膚が敏感な方は注意同じくエアコンの設定も管理してあったため調整できない値段は連休でも安かったのでよかった目の前にセブンがあるのもいいしかしいつも喫煙者がたくさんいる

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8

Anil

24 Oct 2025

·

Stayed 1 night

Good location, convenient for shopping and local exploring. Great staff. Room was nice, bed was big but was 2 twins put together which was uncomfortable for a double bed.

6

Kevin B

11 Apr 2024

·

Stayed 7 nights

The breakfast was ok. We chose to only eat once because it was not great. Staff was amazing! Check in was smooth. Housekeeping was efficient and kind. Helpful. The hotel was in a great location. Across the street from 7-Eleven for snacks and breakfast pastries. Area was clean and safe. Hotel has laundry machines. Reasonably priced. Laundry room could be cleaned a little better. Lobby was clean. Fromt desk staff kind, knowledgeable and very helpful. THE BEDS WERE ROCK HARD. THE PILLOWS WERE FLAT ROCKS. IT ACTUALLY FELT LILE IT HAD ROCKS ON ONE SIDE OF THE PILLOWS INSIDE. Thankfully we brought our air mattress pads from camping and had our neck pillows from the plane. I would stay at this hotel again. I will have a travel pillow next time. We were there for 7 nights.

8

maria

15 Jul 2024

·

Stayed 4 nights

Rooms are small. Difficult to get Around the room. With luggage. Not enough closet room.

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Service

Staff are generally friendly, helpful, and efficient, with smooth check-in reported and some early check-ins accommodated. However, several guests cited poor responses to inquiries, language barriers, benefit or upgrade issues, or service missteps.

Related guest reviews

8

yukari

3 Oct 2025

·

Stayed 1 night

駅近でコンビニが目の前にありとても便利。1人でコンフォートダブルルームダブルベッド 1 台とのことでしたが、シングルベッド２台がくっついたベッドで広々使えました！！チェックイン、チェックアウト共に、テキパキと対応してくださり良かったです。

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2

KEIKO

24 Sept 2025

·

Stayed 2 nights

夜外出から部屋に戻ったら部屋に置いておいたサンダルの片方がなかった。ベッドの横に揃えて置いてあったのに、サンダルの片方がなくなっていた。もう一方はベッド横の椅子の下にあった。しばらく探したがなかったのでフロントに電話したら、申し訳ございませんもなく、掃除係が帰ったのでわかりません、と言われてしまった。サンダルがないと困ると言ったら、煩わしそうな声で探しますと言われた。（女性外国人スタッフ）しばらくの間音沙汰がないため、再びフロントに電話したら、話をしている最中に突然電話を切られた。（先ほどの外国人スタッフ）結構、懐中電灯を持ってきた男性外国人スタッフがベッドの下に転がったサンダルを見つけてくれた。今まで泊まったホテルでは物をそろえずにベッドの下に投げ込まれたように置かれていたのは勿論初めてだったし、フロントに電話した際話し終える前に電話を突然切られたこともなかったので、とても驚いた。外国人スタッフたちは予期せぬ事態に対応できない人たちだし、サンダルをベッドの下に投げ込んだ清掃係も信じられない。二度と泊まらない。

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10

Emmanuel

11 Jun 2025

·

Stayed 3 nights

Great location in Shinsaibashi. Loved the adjoining rooms - small but very good noise insulation. Staff was very nice and English-friendly. Only very minor issue was that they called us quite a few times for various reasons (e.g., forgot if we paid the tourist tax) but again very minor.

2

Manuela

3 Dec 2025

·

Stayed 4 nights

Nossa estadia foi péssima! Tenho status Gold, esse hotel é uma propriedade vip access que teria upgrade, bebidas e outras comodidades, mas não tivemos nada! Muito pelo contrário, tivemos um dowgrade no quarto, aí depois de muito reclamar colocaram no quarto maior que tinha comprado. Existiam apartamentos maiores disponíveis aos quais teríamos direito devido o status do hoteis.com, mas não foi dado. Também tivemos um grande prejuízo porque o hotel passou informações erradas sobre o envio das bagagens para Tokyo. Uma experiência PESSIMA!!!

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10

Michelle

29 Mar 2025

·

Stayed 1 night

Great staff! Everyone was extremely friendly and knowledgeable. They allowed us to check in early. It was super convenient. Rooms were huge and spacious. Many places to eat near the hotel. Most important they have a massage spot next door. They were amazing.

10

Lucyna

27 Oct 2025

·

Stayed 3 nights

Everything was great, nice clean room, very helpful staff and friendly.

2

yoshiyuki

12 Jul 2023

·

Stayed 1 night

スタッフの対応が悪過ぎやし、鍵の間違いで2枚カードあるウチ、1枚隣りの部屋の鍵で開けてビックリして、最悪でした

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10

Michael

1 Nov 2025

·

Stayed 14 nights

Excellent service and friendly staff

4

Rie

15 Sept 2025

·

Stayed 1 night

事前の問い合わせをしていたにも関わらず、当日までレスポンスがなく、当日チェックインの際にもそれに対して特に何も無かったかのように対応されました。お部屋も想像より狭すぎて、イメージと違い割高な宿泊だと感じました。

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10

Marilee

29 Jun 2025

·

Stayed 2 nights

Check in was easy and the hotel was clean and quiet.

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Location

Very convenient for sightseeing, a short walk to Nagahoribashi or Shinsaibashi stations, Dotonbori, and many shops and restaurants; convenience stores are next door. A few mentioned late-night street noise.

Related guest reviews

8

William

18 Mar 2025

·

Stayed 3 nights

Location. Location. Location.

8

KAZUHIRO

12 May 2024

·

Stayed 1 night

地下鉄駅に近く、日本橋、心斎橋にも数分の距離、飲食など立地に問題なし。また利用したい。

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10

Anthony

21 Mar 2025

·

Stayed 2 nights

This property was amazing a short walk to the subway lines close to a lot of food and shopping

8

Hung

18 Jul 2025

·

Stayed 6 nights

Walking to major attractions shopping and good restaurants nearby.

8

Gwang Yoon

21 Dec 2022

·

Right in front of Nagahoribashi station, which connects to a lot of places by subway. Quiet neighborhood. but you can always visit Dotonbori to enjoy. Cost-effective choice, so don’t expect a large room

8

Wakae

3 Oct 2025

·

Stayed 2 nights

立地条件が最高！駅が徒歩１分、コンビニは、目の前。フロント横にはウェルカムドリンク飲み放題。ホテル裏にはピザ屋。ただ、部屋が狭い。コンパクトに作られている。

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8

Alicia

21 Sept 2025

·

Stayed 6 nights

Every day housekeeping offered to clean my room. The staff were friendly and kind. Although the room was small and I wish I had enough space to walk around, I would stay here again as its a great location to shops and some tasty food restaurants.

8

ALONZO

19 Feb 2024

·

Stayed 2 nights

The hotel was nice, clean, extremely convenient, the is a 7/11 right next door, a Domino's pizza around the corner of you want that. The train station is less than a 10 minute walk, the staff will hold your luggage for you after checkout which is very helpful. The only negative is that it was very loud when motorcycles where riding by outside at 1am. Otherwise this is a great hotel.

8

yo-yo

26 Mar 2025

·

Stayed 7 nights

It was righ in the heart of of Osaka and easy to get to other places. The area is a little wild but we were ok with that.

8

Joseph

7 Apr 2024

·

Stayed 3 nights

Great location

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Dining

On-site dining feedback is limited and mixed: some enjoyed breakfast, others found it average, and one noted no on-site restaurant or buffet despite listings.

Related guest reviews

8

sheila

31 Oct 2025

·

Stayed 2 nights

Pas de petit dej pris mais double chambre pour famille très apprécié et pas de bruit la nuit avec très bon emplacement

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10

Monami

3 Jun 2023

·

Stayed 1 night

スタッフの対応か素晴らしかった。朝食も美味しかった。

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10

Yoko

17 Oct 2025

·

Stayed 2 nights

駅近で便が良く、周囲にレストランも豊富にあります。料金も安いと思います。ホテルのスタッフはとても感じが良く接客が丁寧でとても気分が良かったです。また利用したいです。朝食は食べていませんので評価対象外になります。

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10

RIE

31 Dec 2024

·

Stayed 1 night

朝ごはんが、沖縄料理で美味しかったです。部屋もきれいで使いやすかったです！

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8

Sachiko

23 May 2023

·

Stayed 2 nights

Cleanliness was good. Property is advertised as having a restaurant. Not true. Property is described on hotels.com as having breakfast buffet avaliable for a surcharge, also not true. Rooms are small but clean and serviceable. Biggest complaint is lack of advertised breakfast and on-site restaurant as this was an important factor in our booking.

6

Holger

15 Oct 2023

·

Stayed 4 nights

Værelset var meget lille og kompakt. Badeværelset lugtede af kloak. Morgenmaden var kedelig og man kunne ikke få varm te hverken sort eller grøn.

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6

Kevin B

11 Apr 2024

·

Stayed 7 nights

The breakfast was ok. We chose to only eat once because it was not great. Staff was amazing! Check in was smooth. Housekeeping was efficient and kind. Helpful. The hotel was in a great location. Across the street from 7-Eleven for snacks and breakfast pastries. Area was clean and safe. Hotel has laundry machines. Reasonably priced. Laundry room could be cleaned a little better. Lobby was clean. Fromt desk staff kind, knowledgeable and very helpful. THE BEDS WERE ROCK HARD. THE PILLOWS WERE FLAT ROCKS. IT ACTUALLY FELT LILE IT HAD ROCKS ON ONE SIDE OF THE PILLOWS INSIDE. Thankfully we brought our air mattress pads from camping and had our neck pillows from the plane. I would stay at this hotel again. I will have a travel pillow next time. We were there for 7 nights.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $53	11 $47	12 $69	13 $62	14 $224
15 $48	16 $48	17 $78	18 $64	19 $46	20 $111	21
22 $103	23 $45	24 $47	25 $59	26 $64	27 $99	28 $127
29 $51	30 $58

Su	Mo	Tu	We	Th	Fr	Sa
		1 $65	2 $58	3 $65	4 $59	5 $82
6 $48	7 $49	8 $44	9 $50	10 $50	11 $47	12 $83
13 $39	14 $39	15 $39	16 $36	17 $36	18 $43	19 $87
20 $41	21 $41	22 $41	23 $47	24 $63	25 $67	26 $100
27 $64	28 $64	29 $62	30 $69	31 $144

Best Western Hotel Fino Osaka Shinsaibashi

Prices for Best Western Hotel Fino Osaka Shinsaibashi

Monthly average prices

About this property

Location

Room options

Premier Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds

Standard Double Room (Moderate Double)

Comfort Double Room, 1 Double Bed

Deluxe Triple Room, 3 Twin Beds

Family Room, Multiple Beds, Connecting Rooms (Hollywood Room)

Comfort Twin Room, 2 Twin Beds

Guest reviews of Best Western Hotel Fino Osaka Shinsaibashi

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Hotel Fino Osaka Shinsaibashi

Prices for upcoming dates