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Arkana Motel Maryborough, SureStay Collection by Best Western - Image 1
Arkana Motel Maryborough, SureStay Collection by Best Western - Room
Arkana Motel Maryborough, SureStay Collection by Best Western - Room
Arkana Motel Maryborough, SureStay Collection by Best Western - Room
Arkana Motel Maryborough, SureStay Collection by Best Western - Room

Arkana Motel Maryborough, SureStay Collection by Best Western


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Tour Desk

  • Housekeeping

  • Garden

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Property description

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this motel include tour/ticket assistance, a picnic area, and barbecue grills.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews for Arkana Motel Maryborough, SureStay Collection by Best Western are highly mixed: many cite cleanliness and maintenance issues, including dirty rooms, mouldy smells, and broken fixtures, while some appreciated contactless check-in and found it acceptable for a budget stop.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Unknown

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6

Deb

IAN-logo

Nov 16, 2025

·

Stayed 2 nights

The room was in ordinary condition. The bathroom light did not work. In the main room only 1 of the 2 lights worked, timber carpentary needed repairing and there were some renovations happening in other rooms. Staff did chec on us the first night and said they were going to fix the next day this did not happen.
The room was in ordinary condition. The bathroom light did not work. In the main room only 1 of the 2 lights worked, timber carpentary needed repairing and there were some renovations happening in other rooms. Staff did chec on us the first night and said they were going to fix the next day this did not happen.

4

Samantha

WTF-logo

Oct 15, 2025

·

Stayed 1 night

I am disappointed with the state of the room. It was not what I was expecting. The images did not match what was shown. * Smelt horrible upon entry and lingered even after the aircon was switched on to try and air * The floor was sticky, and when I walked on it with bare feet, I spent a good while trying to wash the dirt off my feet * Overhead bed light buzzed continuously * Wires hanging out from the ceiling * The bed felt like it was just springs and no padding * No extra pillows or blankets * Appliances worked, but there were only cups, no cutlery to eat with Also, using a pressure washer at 8:30 am. I know it was a Tuesday morning, but still, check-out was not expected until 10 am. Will not be returning
I am disappointed with the state of the room. It was not what I was expecting. The images did not match what was shown. * Smelt horrible upon entry and lingered even after the aircon was switched on to try and air * The floor was sticky, and when I walked on it with bare feet, I spent a good while trying to wash the dirt off my feet * Overhead bed light buzzed continuously * Wires hanging out from the ceiling * The bed felt like it was just springs and no padding * No extra pillows or blankets * Appliances worked, but there were only cups, no cutlery to eat with Also, using a pressure washer at 8:30 am. I know it was a Tuesday morning, but still, check-out was not expected until 10 am. Will not be returning

2

Dianne

WTF-logo

Oct 6, 2025

·

Stayed 3 nights

What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling
What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling

2

Clarice

WTF-logo

Oct 5, 2025

·

Stayed 1 night

The room was dirty and smelly,very noisy not worth half the money i paid,i do not recommend this place
The room was dirty and smelly,very noisy not worth half the money i paid,i do not recommend this place

10

Terry

WTF-logo

Sep 29, 2025

·

Stayed 1 night

We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.
We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.

46 Ferry Street, Central Maryborough, Maryborough, Queensland, Australia

Location

A stay at Arkana Motel Maryborough, SureStay Collection by BW places you in the heart of Maryborough, within a 15-minute walk of Brennan And Geraghtys Store Museum and Portside. This motel is 0.6 mi (0.9 km) from Station Square Shopping Centre and 1.1 mi (1.8 km) from Queens Park.

Brennan And Geraghtys Store Museum(0.5 miles)

Portside(0.6 miles)

Station Square Shopping Centre(0.6 miles)

Queens Park(1.1 miles)

Gallipoli to Armistice Memorial(1.2 miles)

Mary Poppins Statue(1.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:30

Before 10:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site, subject to charges of AUD 1 per week. Limited uncovered parking is provided, and no reservation is required.


Check-in is from 14:00 until 00:30, and check-out is by 10:00. Early check-in and late check-out may be available for a fee, subject to availability, and arrangements should be made at least 24 hours in advance.

The property is located in the heart of Maryborough, within a 15-minute walk of Brennan And Geraghtys Store Museum and Portside. It is 0.6 mi (0.9 km) from Station Square Shopping Centre and 1.1 mi (1.8 km) from Queens Park.


Yes, there is an outdoor swimming pool available, with access from 7 AM to 7 PM. The pool is seasonal.


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