Civitel Creta Beach
US$52
/ night
Avg. for November
Prices for Civitel Creta Beach
Select dates to see prices and availability
US$52
/ night
Avg. for November
Monthly average prices
Nightly prices at Civitel Creta Beach average US$52 in the cheapest month (November) and US$198 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| April | US$102 |
| May | US$106 |
| June | US$151 |
| July | US$174 |
| August | US$198 |
| September | US$184 |
| October | US$110 |
| November | US$52 |
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Nov · US$52
N
Most expensive: August (~US$198)
Cheapest: November (~US$52)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor tennis court and a seasonal outdoor pool. Additional amenities at this hotel incl...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor tennis court and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 250 meters.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Satisfy your appetite at the hotel's beachfront buffet restaurant, which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
Located in Malevizi, Civitel Creta Beach is by the sea, within a 5-minute drive of Pankritio Stadium and Venetian Walls. This beach hotel is 2.9 mi (4.6 km) from Hania Gate and 3 mi (4.9 km) from Nikos Kazantzakis Museum.
What's nearby
Ammoudara Beach(0.2 Miles)
Pankritio Stadium(1.7 Miles)
Theodoros Vardinogiannis Stadium(2.3 Miles)
General University Hospital of Heraklion(2.7 Miles)
Foundation for Research and Technology - Hellas(2.8 Miles)
Venetian Walls(2.9 Miles)
Hania Gate(3 Miles)
Freedom National Stadium(3 Miles)
Kapetan Mihalis Korakas(3 Miles)
Natural History Museum of Crete(3 Miles)
Nikos Kazantzakis Museum(3 Miles)
Agia Ekaterini Church(3.1 Miles)
St. Minas Cathedral(3.2 Miles)
Panayia Akrotiriani(3.2 Miles)
Dermatas Gate(3.2 Miles)
The preferred airport for Civitel Creta Beach is Nikos Kazantzakis Airport (HER)(7.3 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
Andrea Papandreou 74, Ammoudara, Malevizi, Greece
Ammoudara Beach (0.2 Miles)
Pankritio Stadium (1.7 Miles)
Theodoros Vardinogiannis Stadium (2.3 Miles)
General University Hospital of Heraklion (2.7 Miles)
Foundation for Research and Technology - Hellas (2.8 Miles)
Venetian Walls (2.9 Miles)
Room options
5
Premium Bungalow, Beach View
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
5
Standard Room, Garden View
Room details
2 Single Beds
Sleeps 2
172 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
5
Premium Junior Suite Waterfront View, Ground Floor
Room details
3× Single Beds
and 1 Sofa Bed
1 Double Bed
and 1 Sofa Bed
Sleeps 3
377 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
6
Premium Beachfront Room Side Sea View
Room details
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)BathtubPatio
6
Premium Bungalow, Garden View
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
6
Family Room
Room details
4× Single Beds
Sleeps 3
334 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
7
Room (Waterfront View)
Room details
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)BathtubPatio
6
Comfort Family Bungalow, Ground Floor Or 1St Floor
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
377 ft²
Air ConditioningWi-Fi (Free)BathtubPatio
6
Premium Smart Room Side Sea View
Room details
2 Single Beds
Sleeps 2
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Premium Bungalow Side Sea View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
237 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
6
Bungalow, Garden View
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 3
194 ft²
Air ConditioningWi-Fi (Free)BathtubPatio
9
Premium Superior Bungalow Garden View
Room details
3× Single Beds
and 1 Sofa Bed
Sleeps 3
280 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
7
Premium Smart Junior Suite Garden View
Room details
1 Large Double Bed
Sleeps 2
312 ft²
Air ConditioningWi-Fi (Free)Private BathroomPatio
Guest reviews of Civitel Creta Beach
8.9
Fabulous
Based on 281 verified reviews
Who stays here?
Business
2%
Couple
46%
Family
38%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Civitel Creta Beach, travellers consistently highlight the warm, welcoming staff, a relaxing beachfront setting, and generally clean, bungalow-style accommodation, with many enjoying tasty breakfasts and some excellent a la carte dining.
Read moreWas this helpful?
What guests think
At Civitel Creta Beach, travellers consistently highlight the warm, welcoming staff, a relaxing beachfront setting, and generally clean, bungalow-style accommodation, with many enjoying tasty breakfasts and some excellent a la carte dining.
The beachside location near Heraklion, shops and bus stops is widely praised for easy access to sights and the airport. Facilities are appreciated overall, with a large pool, private beach loungers and daytime activities, though several reviews note no proper gym or worn equipment and mini golf needing upkeep. Rooms range from renovated, spacious bungalows to older units; a few guests reported AC problems, dated bathrooms or minor maintenance, and some found the buffet and all inclusive drinks average while Wi-Fi can be unreliable. Expect a friendly, beach-focused stay with generally good comfort and service.
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AI-generated summary based on recent guest reviews
Facilities
Large pool, private beach with many loungers, and daytime activities are frequently praised; bar service is well liked. Several reviews mention no proper gym or worn equipment, and mini golf needing maintenance.
Related guest reviews
10
Rosanna
16 Jul 2025
·
Stayed 6 nights
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
10
Annemieke
8 May 2023
·
Stayed 8 nights
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
10
Chi Wai
12 May 2025
·
Stayed 1 night
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
8
Ioannis
10 May 2024
·
Stayed 1 night
Excellent room Good breakfast Good location. The hotel gardens were not ready. There is no gym!!
Excellent room Good breakfast Good location. The hotel gardens were not ready. There is no gym!!
10
John
25 Jun 2023
·
Stayed 6 nights
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
8
Katia
22 Apr 2025
·
Stayed 4 nights
Le personnel est adorable, l’emplacement superbe. Ar contre, la salle de sport inexistante
Le personnel est adorable, l’emplacement superbe. Ar contre, la salle de sport inexistante
10
Tracy Jayne
10 Jun 2025
·
Stayed 6 nights
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
10
Andrew James
15 Jul 2023
·
Stayed 7 nights
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
10
Gerard
1 May 2025
·
Stayed 3 nights
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
8
Mark
6 Nov 2024
·
Stayed 5 nights
Fint overnatningssted i udkanten af Heraklion med busstop lige ved indgangen. Store værelser med terraseByder på mange forskellige aktiviteter, som minigolf og tennis, godt for børnefamilier. Lækkert med en stor pool med direkte adgang til stranden. God morgenmadsbuffet, aftensmadsbuffeten var medium.
Fint overnatningssted i udkanten af Heraklion med busstop lige ved indgangen. Store værelser med terraseByder på mange forskellige aktiviteter, som minigolf og tennis, godt for børnefamilier. Lækkert med en stor pool med direkte adgang til stranden. God morgenmadsbuffet, aftensmadsbuffeten var medium.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews commonly describe the rooms and grounds as very clean. Some note gaps such as dirty beach chairs or bird droppings, occasional bathroom leaks or wear, and sporadically untidy beach areas.
Related guest reviews
10
richard
16 Oct 2023
·
Stayed 6 nights
From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice! Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city. In short: super hospitable and it gave us a wonderful holiday feeling. The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.
From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice! Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city. In short: super hospitable and it gave us a wonderful holiday feeling. The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.
10
Rosanna
16 Jul 2025
·
Stayed 6 nights
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
10
PERIKLIS
5 Nov 2025
·
Stayed 1 night
Πολύ καθαρό
Πολύ καθαρό
8
Yasin
3 Jul 2024
·
Stayed 7 nights
Wunderschöne Bungalow-Anlage mit Privatstrand. Frühstück verbesserungswürdig. Strand könnte sauberer sein. Wegbeleuchtungen zwischen den Gebäuden teilweise kaputt und werden nicht zeitnah repariert. Bungalows renoviert, aber Kleinigkeiten müssten erneuert werden (z. B. Duschbrause). Besonders empfehlenswert für Familien mit Kind(ern). Restaurants quasi vor der Türe an der Hauptstraße. Bushaltestelle direkt am Hoteleingang.
Wunderschöne Bungalow-Anlage mit Privatstrand. Frühstück verbesserungswürdig. Strand könnte sauberer sein. Wegbeleuchtungen zwischen den Gebäuden teilweise kaputt und werden nicht zeitnah repariert. Bungalows renoviert, aber Kleinigkeiten müssten erneuert werden (z. B. Duschbrause). Besonders empfehlenswert für Familien mit Kind(ern). Restaurants quasi vor der Türe an der Hauptstraße. Bushaltestelle direkt am Hoteleingang.
2
Petros
14 Jul 2024
·
Stayed 2 nights
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
8
Andreas
5 Apr 2022
·
Stayed 4 nights
Bezugnehmend auf den bezahlten Preis waren wir mit der Unterkunft sehr zufrieden. Wir haben ein Upgrade auf 2 Bungalows erhalten und lagen an einem guten Punkt in der Anlage. Leider war die Speisenauswahl für ein 4 Sterne Hotel etwas begrenzt und sehr auf deutsche Touristen ausgelegt. Hier hätten wir uns doch sehr mehr abwechslungsreicheres Essen gewünscht. Man merkt das das Hotel schon etwas älter ist und man sieht es an vielen Stellen. Besonders hervorzuheben ist jedoch das Personal. Alles sehr freundlich und nett. Das Zimmer wurde jeden Tag gut gereinigt und damit waren wir auch sehr zufrieden.
Bezugnehmend auf den bezahlten Preis waren wir mit der Unterkunft sehr zufrieden. Wir haben ein Upgrade auf 2 Bungalows erhalten und lagen an einem guten Punkt in der Anlage. Leider war die Speisenauswahl für ein 4 Sterne Hotel etwas begrenzt und sehr auf deutsche Touristen ausgelegt. Hier hätten wir uns doch sehr mehr abwechslungsreicheres Essen gewünscht. Man merkt das das Hotel schon etwas älter ist und man sieht es an vielen Stellen. Besonders hervorzuheben ist jedoch das Personal. Alles sehr freundlich und nett. Das Zimmer wurde jeden Tag gut gereinigt und damit waren wir auch sehr zufrieden.
10
Gerard
1 May 2025
·
Stayed 3 nights
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
10
STEFANOS
3 Nov 2025
·
Stayed 1 night
Καθαρό δωμάτιο ευγενικό προσωπικό
Καθαρό δωμάτιο ευγενικό προσωπικό
10
Anna Magdalena
27 Oct 2025
·
Stayed 7 nights
Das Personal war sehr aufmerksam und freundlich. Besonders war auch die Freundlichkeit der Service-Damen im Buffet-Restaurant. Das Essen war lecker und abwechslungsreich. Das Zimmer und die ganze Anlage war sauber. Kann diese Unterkunft nur empfehlen.
Das Personal war sehr aufmerksam und freundlich. Besonders war auch die Freundlichkeit der Service-Damen im Buffet-Restaurant. Das Essen war lecker und abwechslungsreich. Das Zimmer und die ganze Anlage war sauber. Kann diese Unterkunft nur empfehlen.
10
Louis
5 Aug 2025
·
Stayed 10 nights
The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.
The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.
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AI-generated summary based on recent guest reviews
Rooms
Bungalow-style rooms are often spacious, some newly renovated with terraces and seaside views, and generally comfortable. A minority experienced dated interiors, weak AC, limited TV or Wi-Fi, or small bathroom issues.
Related guest reviews
10
Leanne
3 Apr 2023
·
Stayed 7 nights
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
10
Edith
23 Apr 2023
·
Stayed 7 nights
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
10
Rosanna
16 Jul 2025
·
Stayed 6 nights
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
10
Chi Wai
12 May 2025
·
Stayed 1 night
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
8
Nils
20 Jul 2024
·
Stayed 7 nights
Es gibt zwei Vorteile im Civitel Creta Beach: die renovierten, schönen Premium Bungalows und die tolle Lage direkt am Strand. Begrüßung hätte etwas ausführlicher sein können (z.B. Erklärung Essenszeiten/Leistung All inclusive, Vorstellung der Hotelanlage etc…). Das Essen (Angebot und Atmosphäre) hat uns nicht gut gefallen. Als All inclusive Gast erhält man noname Sirup Getränke im Pappbecher, die geschmacklich leider enttäuschend sind. Das Essen kann in buffetform (Kantinenfeeling) entweder in einem großen Speisesaal oder einer Terrasse (begrenzte Sitzmöglichkeiten) eingenommen werden. Wir konnten an einem der Abende kostenfrei (Getränke mussten bezahlt werden) das Premium Restaurant neben der Rezeption nutzen. Die Speisen dort und der Service waren hervorragend. Unbedingt ausprobieren. Fazit: Das Hotel eignet sich für Urlauber, die den Fokus auf Strand und ein schönes Zimmer legen und sich ggf. außerhalb verpflegen. Zur Wahrheit gehört jedoch auch dass wir Gäste gesehen haben, denen es scheinbar gut geschmeckt hat :D
Es gibt zwei Vorteile im Civitel Creta Beach: die renovierten, schönen Premium Bungalows und die tolle Lage direkt am Strand. Begrüßung hätte etwas ausführlicher sein können (z.B. Erklärung Essenszeiten/Leistung All inclusive, Vorstellung der Hotelanlage etc…). Das Essen (Angebot und Atmosphäre) hat uns nicht gut gefallen. Als All inclusive Gast erhält man noname Sirup Getränke im Pappbecher, die geschmacklich leider enttäuschend sind. Das Essen kann in buffetform (Kantinenfeeling) entweder in einem großen Speisesaal oder einer Terrasse (begrenzte Sitzmöglichkeiten) eingenommen werden. Wir konnten an einem der Abende kostenfrei (Getränke mussten bezahlt werden) das Premium Restaurant neben der Rezeption nutzen. Die Speisen dort und der Service waren hervorragend. Unbedingt ausprobieren. Fazit: Das Hotel eignet sich für Urlauber, die den Fokus auf Strand und ein schönes Zimmer legen und sich ggf. außerhalb verpflegen. Zur Wahrheit gehört jedoch auch dass wir Gäste gesehen haben, denen es scheinbar gut geschmeckt hat :D
2
Petros
14 Jul 2024
·
Stayed 2 nights
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
10
Silvia
24 Oct 2023
·
Stayed 7 nights
Ho soggiornato in questa struttura a metà ottobre con mio marito e mio figlio. Siamo rimasti estremamente soddisfatti da tutto. Ottimo cibo ed in grandi quantità, personale cortese e disponibile, struttura recentemente ristrutturata e tenuta in modo impeccabile. Camera molto spaziosa ed insonorizzata. Posizione che ti consente comodamente di raggiungere qualsiasi posto. Nulla da dire, lo consigliamo assolutamente!
Ho soggiornato in questa struttura a metà ottobre con mio marito e mio figlio. Siamo rimasti estremamente soddisfatti da tutto. Ottimo cibo ed in grandi quantità, personale cortese e disponibile, struttura recentemente ristrutturata e tenuta in modo impeccabile. Camera molto spaziosa ed insonorizzata. Posizione che ti consente comodamente di raggiungere qualsiasi posto. Nulla da dire, lo consigliamo assolutamente!
10
Capucine Bénédicte
28 May 2025
·
Stayed 7 nights
Grande gentillesse de l’équipe toujours très disponible et à l’écoute Cadre très agréable dans une palmeraie ,jardin bien entretenu Très jolie chambre dans un bungalow avec petite terrasse privative Restaurant gastronomique très bon Vue sublime sur la mer de la terrasse du restaurant Nous avons passé un sejour très reposant et très agréable ! Nous reviendrons ! Merci à toute l’équipe !
Grande gentillesse de l’équipe toujours très disponible et à l’écoute Cadre très agréable dans une palmeraie ,jardin bien entretenu Très jolie chambre dans un bungalow avec petite terrasse privative Restaurant gastronomique très bon Vue sublime sur la mer de la terrasse du restaurant Nous avons passé un sejour très reposant et très agréable ! Nous reviendrons ! Merci à toute l’équipe !
6
DANIELLE
16 Jul 2024
·
Stayed 1 night
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
4
Noe Cuellar
19 Oct 2024
·
Stayed 2 nights
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
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AI-generated summary based on recent guest reviews
Service
Service is a standout: staff are consistently friendly, attentive and helpful, with gestures like upgrades, late-arrival support and small gifts. A few reports cite check-in miscommunication or delays and an early breakfast opening late.
Related guest reviews
10
Lucila
22 Jul 2025
·
Stayed 6 nights
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
10
richard
16 Oct 2023
·
Stayed 6 nights
From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice! Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city. In short: super hospitable and it gave us a wonderful holiday feeling. The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.
From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice! Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city. In short: super hospitable and it gave us a wonderful holiday feeling. The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.
10
ANNE-SOPHIE MARIE
25 Oct 2023
·
Stayed 4 nights
I spent incredible time in Civitel Hotel which is absolutely fantastic, nothing is missing there ... I would like to especially thanks John at the reception, and the amazing staff who had been so gentle and considerate with me .... What a surprise when they brought me a birthday cake that i was not expected .... And cherry on the cake , the upgrated me in a wonderful room ..... So don't hesitate to book at this hotel , you won't be desappointed Thanks all, and see you soon <3
I spent incredible time in Civitel Hotel which is absolutely fantastic, nothing is missing there ... I would like to especially thanks John at the reception, and the amazing staff who had been so gentle and considerate with me .... What a surprise when they brought me a birthday cake that i was not expected .... And cherry on the cake , the upgrated me in a wonderful room ..... So don't hesitate to book at this hotel , you won't be desappointed Thanks all, and see you soon <3
10
Hannah
3 May 2025
·
Stayed 2 nights
Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.
Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.
10
STEFANOS
4 Nov 2025
·
Stayed 1 night
Καταπληκτικό όλο το προσωπικό.
Καταπληκτικό όλο το προσωπικό.
10
John
23 Jun 2024
·
Stayed 3 nights
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
4
Irene
16 Apr 2024
·
Stayed 3 nights
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
10
Ake Eva Dolores
25 May 2025
·
Stayed 2 nights
J’ai adoré le calme et la sécurité qu’offre ce hotel, la propreté et un service très chaleureux. Que dire des barmans MARIOS et YANNIS très aux petis soins fabricants des cocktails excellents tels que le Salty Caramel. Pour ma part c'est un sans faute. 10/10
J’ai adoré le calme et la sécurité qu’offre ce hotel, la propreté et un service très chaleureux. Que dire des barmans MARIOS et YANNIS très aux petis soins fabricants des cocktails excellents tels que le Salty Caramel. Pour ma part c'est un sans faute. 10/10
10
Anna Magdalena
27 Oct 2025
·
Stayed 7 nights
Das Personal war sehr aufmerksam und freundlich. Besonders war auch die Freundlichkeit der Service-Damen im Buffet-Restaurant. Das Essen war lecker und abwechslungsreich. Das Zimmer und die ganze Anlage war sauber. Kann diese Unterkunft nur empfehlen.
Das Personal war sehr aufmerksam und freundlich. Besonders war auch die Freundlichkeit der Service-Damen im Buffet-Restaurant. Das Essen war lecker und abwechslungsreich. Das Zimmer und die ganze Anlage war sauber. Kann diese Unterkunft nur empfehlen.
10
Louis
5 Aug 2025
·
Stayed 10 nights
The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.
The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.
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AI-generated summary based on recent guest reviews
Location
Beachfront setting close to Heraklion and the airport, with a bus stop outside and shops and restaurants within walking distance. Convenient base for visiting sites like Knossos and exploring the island.
Related guest reviews
10
Edith
23 Apr 2023
·
Stayed 7 nights
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
10
Lucila
22 Jul 2025
·
Stayed 6 nights
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
10
Annemieke
8 May 2023
·
Stayed 8 nights
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
6
Petra
16 Aug 2025
·
Stayed 10 nights
In die Jahre gekommenes Hotel, saubere Bungalows mit dringendem Renovierungsbedarf im Bad (Duschkopf ohne Halterung, Handtuchstange fällt herunter) Essensauswahl nicht besonders, in Warmhaltebehältern präsentiert. Wenig frische Zubereitung, wenig lokale Küche. Schade! Minibar im Zimmer (all inclusive!) enthält nur Wasser und zu Beginn zwei Limonaden und wird nicht nachgefüllt. Safe muss für €3 pro Tag zusätzlich bezahlt werden, man erhält einen Schlüssel, unpraktisch! Insgesamt stimmte für mich das Preis-Leistung-Verhältnis nicht und den "Umgangston", z.B. "bei Verlust des Badetuchs Gebühr von 15€" kenne ich so nicht. Die Lage mit schönem Sandstrand und Bushaltestelle vor der Tür war für mich das Schönste. Empfehlen möchte ich dieses Hotel nicht.
In die Jahre gekommenes Hotel, saubere Bungalows mit dringendem Renovierungsbedarf im Bad (Duschkopf ohne Halterung, Handtuchstange fällt herunter) Essensauswahl nicht besonders, in Warmhaltebehältern präsentiert. Wenig frische Zubereitung, wenig lokale Küche. Schade! Minibar im Zimmer (all inclusive!) enthält nur Wasser und zu Beginn zwei Limonaden und wird nicht nachgefüllt. Safe muss für €3 pro Tag zusätzlich bezahlt werden, man erhält einen Schlüssel, unpraktisch! Insgesamt stimmte für mich das Preis-Leistung-Verhältnis nicht und den "Umgangston", z.B. "bei Verlust des Badetuchs Gebühr von 15€" kenne ich so nicht. Die Lage mit schönem Sandstrand und Bushaltestelle vor der Tür war für mich das Schönste. Empfehlen möchte ich dieses Hotel nicht.
10
Vivien
30 Apr 2025
·
Stayed 7 nights
Honestly had the best time at this hotel. We loved the really varied buffet and also devoured the dessert buffet omg so good every night. The rooms were cute little mini-villas with a terrace that felt like you were in a pretty tropical garden. Lots of birds and butterflies on the grounds. We arrived late but there were still staff to greet us and there was even a goody bag with fruit and a sandwich. Super convenient to get to from the airport and then there was a bus stop right outside or you could easily walk westwards and get to the trails by the Almiros Gorge which had so much wildlife. You could step straight onto the beach with a dedicated lounger area and they provided towels to use on the beach. Our room had a fridge which was such a blessing to keep milk in as we are keen tea drinkers! All in all we had such a nice stay. I’d recommend the bus tour to chania and lake kournas which you can organise using one of the companies along the main road and they’ll pick you up from the hotel.
Honestly had the best time at this hotel. We loved the really varied buffet and also devoured the dessert buffet omg so good every night. The rooms were cute little mini-villas with a terrace that felt like you were in a pretty tropical garden. Lots of birds and butterflies on the grounds. We arrived late but there were still staff to greet us and there was even a goody bag with fruit and a sandwich. Super convenient to get to from the airport and then there was a bus stop right outside or you could easily walk westwards and get to the trails by the Almiros Gorge which had so much wildlife. You could step straight onto the beach with a dedicated lounger area and they provided towels to use on the beach. Our room had a fridge which was such a blessing to keep milk in as we are keen tea drinkers! All in all we had such a nice stay. I’d recommend the bus tour to chania and lake kournas which you can organise using one of the companies along the main road and they’ll pick you up from the hotel.
10
John
25 Jun 2023
·
Stayed 6 nights
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
10
Silvia
24 Oct 2023
·
Stayed 7 nights
Ho soggiornato in questa struttura a metà ottobre con mio marito e mio figlio. Siamo rimasti estremamente soddisfatti da tutto. Ottimo cibo ed in grandi quantità, personale cortese e disponibile, struttura recentemente ristrutturata e tenuta in modo impeccabile. Camera molto spaziosa ed insonorizzata. Posizione che ti consente comodamente di raggiungere qualsiasi posto. Nulla da dire, lo consigliamo assolutamente!
Ho soggiornato in questa struttura a metà ottobre con mio marito e mio figlio. Siamo rimasti estremamente soddisfatti da tutto. Ottimo cibo ed in grandi quantità, personale cortese e disponibile, struttura recentemente ristrutturata e tenuta in modo impeccabile. Camera molto spaziosa ed insonorizzata. Posizione che ti consente comodamente di raggiungere qualsiasi posto. Nulla da dire, lo consigliamo assolutamente!
8
Katia
22 Apr 2025
·
Stayed 4 nights
Le personnel est adorable, l’emplacement superbe. Ar contre, la salle de sport inexistante
Le personnel est adorable, l’emplacement superbe. Ar contre, la salle de sport inexistante
10
Tracy Jayne
10 Jun 2025
·
Stayed 6 nights
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
8
Mark
6 Nov 2024
·
Stayed 5 nights
Fint overnatningssted i udkanten af Heraklion med busstop lige ved indgangen. Store værelser med terraseByder på mange forskellige aktiviteter, som minigolf og tennis, godt for børnefamilier. Lækkert med en stor pool med direkte adgang til stranden. God morgenmadsbuffet, aftensmadsbuffeten var medium.
Fint overnatningssted i udkanten af Heraklion med busstop lige ved indgangen. Store værelser med terraseByder på mange forskellige aktiviteter, som minigolf og tennis, godt for børnefamilier. Lækkert med en stor pool med direkte adgang til stranden. God morgenmadsbuffet, aftensmadsbuffeten var medium.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong praise and many guests enjoy the food overall, with an a la carte option rated highly. Others found the buffet average or canteen-like, and all-inclusive drinks limited or lower quality with fixed meal hours.
Related guest reviews
10
Mark
7 Sept 2025
·
Stayed 1 night
Breakfast was exceptional. Sorry we stayed here only for one night
Breakfast was exceptional. Sorry we stayed here only for one night
10
Lucila
22 Jul 2025
·
Stayed 6 nights
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
10
Rosanna
16 Jul 2025
·
Stayed 6 nights
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
Schöne, saubere Zimmer mit Terrasse; tolle Gartenanlage; schöner Pool und Strand, mit Liegen und Schirmen; gutes Frühstück und Abendessen in Büfettform; Spezialitätenrestaurants ausgezeichnet;
10
Annemieke
8 May 2023
·
Stayed 8 nights
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
10
Edna Lucia
26 Jun 2025
·
Stayed 3 nights
Café da manhã maravilhoso. Tudo foi excelente
Café da manhã maravilhoso. Tudo foi excelente
10
Meg
17 Apr 2024
·
Stayed 6 nights
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
8
Nils
20 Jul 2024
·
Stayed 7 nights
Es gibt zwei Vorteile im Civitel Creta Beach: die renovierten, schönen Premium Bungalows und die tolle Lage direkt am Strand. Begrüßung hätte etwas ausführlicher sein können (z.B. Erklärung Essenszeiten/Leistung All inclusive, Vorstellung der Hotelanlage etc…). Das Essen (Angebot und Atmosphäre) hat uns nicht gut gefallen. Als All inclusive Gast erhält man noname Sirup Getränke im Pappbecher, die geschmacklich leider enttäuschend sind. Das Essen kann in buffetform (Kantinenfeeling) entweder in einem großen Speisesaal oder einer Terrasse (begrenzte Sitzmöglichkeiten) eingenommen werden. Wir konnten an einem der Abende kostenfrei (Getränke mussten bezahlt werden) das Premium Restaurant neben der Rezeption nutzen. Die Speisen dort und der Service waren hervorragend. Unbedingt ausprobieren. Fazit: Das Hotel eignet sich für Urlauber, die den Fokus auf Strand und ein schönes Zimmer legen und sich ggf. außerhalb verpflegen. Zur Wahrheit gehört jedoch auch dass wir Gäste gesehen haben, denen es scheinbar gut geschmeckt hat :D
Es gibt zwei Vorteile im Civitel Creta Beach: die renovierten, schönen Premium Bungalows und die tolle Lage direkt am Strand. Begrüßung hätte etwas ausführlicher sein können (z.B. Erklärung Essenszeiten/Leistung All inclusive, Vorstellung der Hotelanlage etc…). Das Essen (Angebot und Atmosphäre) hat uns nicht gut gefallen. Als All inclusive Gast erhält man noname Sirup Getränke im Pappbecher, die geschmacklich leider enttäuschend sind. Das Essen kann in buffetform (Kantinenfeeling) entweder in einem großen Speisesaal oder einer Terrasse (begrenzte Sitzmöglichkeiten) eingenommen werden. Wir konnten an einem der Abende kostenfrei (Getränke mussten bezahlt werden) das Premium Restaurant neben der Rezeption nutzen. Die Speisen dort und der Service waren hervorragend. Unbedingt ausprobieren. Fazit: Das Hotel eignet sich für Urlauber, die den Fokus auf Strand und ein schönes Zimmer legen und sich ggf. außerhalb verpflegen. Zur Wahrheit gehört jedoch auch dass wir Gäste gesehen haben, denen es scheinbar gut geschmeckt hat :D
4
Irene
16 Apr 2024
·
Stayed 3 nights
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
10
Anna Magdalena
27 Oct 2025
·
Stayed 7 nights
Das Personal war sehr aufmerksam und freundlich. Besonders war auch die Freundlichkeit der Service-Damen im Buffet-Restaurant. Das Essen war lecker und abwechslungsreich. Das Zimmer und die ganze Anlage war sauber. Kann diese Unterkunft nur empfehlen.
Das Personal war sehr aufmerksam und freundlich. Besonders war auch die Freundlichkeit der Service-Damen im Buffet-Restaurant. Das Essen war lecker und abwechslungsreich. Das Zimmer und die ganze Anlage war sauber. Kann diese Unterkunft nur empfehlen.
8
Mark
6 Nov 2024
·
Stayed 5 nights
Fint overnatningssted i udkanten af Heraklion med busstop lige ved indgangen. Store værelser med terraseByder på mange forskellige aktiviteter, som minigolf og tennis, godt for børnefamilier. Lækkert med en stor pool med direkte adgang til stranden. God morgenmadsbuffet, aftensmadsbuffeten var medium.
Fint overnatningssted i udkanten af Heraklion med busstop lige ved indgangen. Store værelser med terraseByder på mange forskellige aktiviteter, som minigolf og tennis, godt for børnefamilier. Lækkert med en stor pool med direkte adgang til stranden. God morgenmadsbuffet, aftensmadsbuffeten var medium.
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AI-generated summary based on recent guest reviews
10
Jagdish
29 Jul 2026
·
Stayed 4 nights
The property is located on a beach with good facilities. The pools are lovely and the resort was very peaceful even though there were a lot of families with kids including ours. The food was good but the best part - the staff. They were simply excellent. Very kind, courteous, friendly and the famous Cretan hospitality shines through. Would definitely go again.
The property is located on a beach with good facilities. The pools are lovely and the resort was very peaceful even though there were a lot of families with kids including ours. The food was good but the best part - the staff. They were simply excellent. Very kind, courteous, friendly and the famous Cretan hospitality shines through. Would definitely go again.
10
Mihai Daniel
19 Jul 2026
·
Stayed 7 nights
Beautiful location, clean rooms and very helpful staff.
Beautiful location, clean rooms and very helpful staff.
10
Amy
14 Jul 2026
·
Stayed 7 nights
We had a wonderful stay with a room that looked out directly on to the beach – perfect! The pool was lovely and clean. We enjoyed breakfast a lot, especially because they had dietary information and gluten free bread available for me! The star of the holiday was the a-la carte restaurant, Onirókipos, though, because the food was incredible and the service fantastic. Can't fault our stay!
We had a wonderful stay with a room that looked out directly on to the beach – perfect! The pool was lovely and clean. We enjoyed breakfast a lot, especially because they had dietary information and gluten free bread available for me! The star of the holiday was the a-la carte restaurant, Onirókipos, though, because the food was incredible and the service fantastic. Can't fault our stay!
10
Cheryl
28 Oct 2025
·
Stayed 7 nights
Great Resort
Great Resort
10
Mark
7 Sept 2025
·
Stayed 1 night
Breakfast was exceptional. Sorry we stayed here only for one night
Breakfast was exceptional. Sorry we stayed here only for one night
FAQs about Civitel Creta Beach
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and when is it served?
A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and some rooms. Guests are encouraged to contact the property for specific accessibility needs.
Where is the property located in relation to key landmarks?
The property is located in Malevizi, just by the sea, within a 5-minute drive of Pankritio Stadium and Venetian Walls. It is approximately 0.4 km from Ammoudara Beach and 11.8 km from Nikos Kazantzakis Airport.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available from March to November, with access from 8:00 AM to 7:00 PM.
Are children allowed at the property?
Yes, children are welcome. One child aged 2 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - EL097940066
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from March to November.
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 1039K014A0008400
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Activities
Swimming pool
Tennis courts
Private beach
Garden
Beach (nearby)
Golf (miniature)
Playground
Child pool
Pool outdoor
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Massage
Poolside bar
Packed lunches
Family room
Beach Sun Loungers
Snack Bar/Deli