Is parking available at the property?

Parking is available on-site and is free of charge. Guests must contact the property in advance to reserve parking.

What are the check-in and check-out times?

Check-in time is from 16:00 to 23:30, and check-out time is at 00:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in New Westminster, within a 10-minute drive of Metropolis at Metrotown and Massey Theatre. It is approximately 10.7 miles from the Port of Vancouver and 11.6 miles from BC Place Stadium.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

NEW ROYAL INN

What guests think

At New Royal Inn, guests describe clean, newly renovated, apartment-style rooms, many spacious and well equipped, balanced by an unconventional phone-arranged check-in with no front desk, limited on-site parking, and occasional noise, light, or minor maintenance issues.

Many appreciate the friendly, responsive hosts and the overall cleanliness, with some rooms offering kitchenettes and a secure feel. Some report street noise or bright exterior lights, firm mattresses, slow-draining tubs, minor fixture issues, and occasionally unreliable Wi-Fi. Overall, expect a simple, clean stay with apartment-like convenience and minimal traditional hotel services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking at the back is available but spaces are very limited (about six), with overflow on nearby streets. Some guests noted secure entry and a nighttime security presence.

Related guest reviews

10

Ezra

24 Jul 2025

·

Stayed 1 night

The room itself was very clean and spacious. We were able to check in early. The only thing would be the parking lot could be swept, a bit of garbage and construction debris was present.

6

Graham

6 Nov 2025

·

Stayed 1 night

If you're expecting a hotel, this is more like a home-sharing situation but don't worry you'll get your own room. It was clean and if you needed a place to hang your hat for a night in New Westminster then this is fine. Outside my window there must have been a very brightly lit sign that was on the whole night so, though there were curtains the light wasn't quite blacked-out. Free parking was nice.

10

Felisha

31 Aug 2025

·

Stayed 6 nights

Clean, friendly staff, answer promptly. Limited parking spaces in back (6). Staff is not on site, you have to call them.

10

Duane

23 Nov 2025

·

Stayed 3 nights

The room was large and very clean. I love the big bathroom and the fact that there were utensils and items to help cook food. There was convenient to where I wanted to go. It was nice to see if security guard at night. Wondering around checking the place out made me feel secure. I would definitely come back here again.

8

Peter

29 Sept 2025

·

Stayed 1 night

You can only book online and there’s no front desk staff only the people from the security office next door. There are 6 parking spots total and the rest would be limited street parking. The hotel is practically new and very nice.

8

Tashia

3 Oct 2025

·

Stayed 6 nights

The parking was quite convenient and was free. The linens were nice and the couch was comfy

6

Jaynny

6 Jun 2025

·

Stayed 2 nights

This was my first time encountering a situation where no one was present at the front desk upon arrival. However, the clerk did meet us at the location within the time frame I provided, and I appreciated how quick and easy the check-in process was. A few things could be improved. Some of the dishes were not properly cleaned, so we washed the ones we planned to use. We also noticed we were short one face towel, but we managed with what was available. The mantle above the toilet was loose, which made us hesitant to place anything on it. Additionally, the water in the bathtub drained very slowly, which was a bit inconvenient. Also, while showering, I noticed a lot of water was splashing out to the floor when the glass doors were closed. One issue that affected our sleep was the bright balcony light — even with the blinds closed and room lights off, it remained quite noticeable. Parking is limited, but we were fortunate to always find a spot when needed.

10

Erynn

1 Sept 2025

·

Stayed 2 nights

Me and my boyfriend stayed here after driving all the way from Calgary AB. This was a great stay with convenient parking at the back which was free. If we stayed here longer than 3 days it would be perfect as it had dishes and a microwave in the suit. The security on the doors made it feel extra safe as well. Highly recommend!

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Cleanliness

Rooms are widely described as very clean and recently renovated. A few reviews note problems such as a dirty room, unwashed dishes, slow drains, or loose and broken fixtures.

Related guest reviews

10

April Ann

5 Jul 2025

·

Stayed 2 nights

We had a wonderful stay here! The owner was incredibly patient and accommodating, even with our delayed flight, they welcomed us at 3 AM without any issue. The place is clean, spacious, and well maintained. We’d definitely book again if we return to Vancouver!

10

Ronda

28 Sept 2025

·

Stayed 2 nights

Nice clean, newly renovated room with lots of amenities.

8

Steven

15 Jul 2025

·

Stayed 3 nights

Room was clean

10

Duane

23 Nov 2025

·

Stayed 3 nights

The room was large and very clean. I love the big bathroom and the fact that there were utensils and items to help cook food. There was convenient to where I wanted to go. It was nice to see if security guard at night. Wondering around checking the place out made me feel secure. I would definitely come back here again.

10

Maria

29 Sept 2025

·

Stayed 1 night

Super clean and a surprisingly large room!

10

Anmol

5 Jul 2025

·

Stayed 1 night

All things were good during my stay. The room was clean and comfortable, the staff was friendly and helpful, and the service was excellent. I had a pleasant experience and would definitely recommend this hotel to others.

6

Jaynny

6 Jun 2025

·

Stayed 2 nights

This was my first time encountering a situation where no one was present at the front desk upon arrival. However, the clerk did meet us at the location within the time frame I provided, and I appreciated how quick and easy the check-in process was. A few things could be improved. Some of the dishes were not properly cleaned, so we washed the ones we planned to use. We also noticed we were short one face towel, but we managed with what was available. The mantle above the toilet was loose, which made us hesitant to place anything on it. Additionally, the water in the bathtub drained very slowly, which was a bit inconvenient. Also, while showering, I noticed a lot of water was splashing out to the floor when the glass doors were closed. One issue that affected our sleep was the bright balcony light — even with the blinds closed and room lights off, it remained quite noticeable. Parking is limited, but we were fortunate to always find a spot when needed.

10

monica

17 Jul 2025

·

Stayed 2 nights

Clean property

10

Olivier

30 Aug 2025

·

Stayed 3 nights

Very clean

2

AMIR

4 Oct 2025

·

Stayed 1 night

Thi stay was the worse hotel i ever stayed. The room was dirty and there was a layer of dust over everything, the shower was very dirty with black marks on the ceiling, the toilet seat was broken, tables and all the surfaces was dirty. I have pictures but not able to upload here. I spoke with the manager and sent them the pictures but they didn’t do anything about it.

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Rooms

Rooms are generally spacious, modern, and apartment-like, with kitchenettes and useful in-room amenities. Downsides mentioned include firm mattresses, street noise or light bleed, occasional plumbing or lighting quirks, and spotty Wi-Fi.

Related guest reviews

10

Deren

19 Sept 2025

·

Stayed 2 nights

It actually was more like staying in an apartment then a hotel which i appreciated.

8

Fiona

28 May 2025

·

Stayed 1 night

Honestly it is a strange hotel. No front desk, security person shows you to room and that’s it. The room was very clean but it just felt uninviting. Bed was comfortable but negated by the noisy street outside.

10

Ronda

28 Sept 2025

·

Stayed 2 nights

Nice clean, newly renovated room with lots of amenities.

10

Duane

23 Nov 2025

·

Stayed 3 nights

The room was large and very clean. I love the big bathroom and the fact that there were utensils and items to help cook food. There was convenient to where I wanted to go. It was nice to see if security guard at night. Wondering around checking the place out made me feel secure. I would definitely come back here again.

10

Maria

29 Sept 2025

·

Stayed 1 night

Super clean and a surprisingly large room!

6

Jaynny

6 Jun 2025

·

Stayed 2 nights

This was my first time encountering a situation where no one was present at the front desk upon arrival. However, the clerk did meet us at the location within the time frame I provided, and I appreciated how quick and easy the check-in process was. A few things could be improved. Some of the dishes were not properly cleaned, so we washed the ones we planned to use. We also noticed we were short one face towel, but we managed with what was available. The mantle above the toilet was loose, which made us hesitant to place anything on it. Additionally, the water in the bathtub drained very slowly, which was a bit inconvenient. Also, while showering, I noticed a lot of water was splashing out to the floor when the glass doors were closed. One issue that affected our sleep was the bright balcony light — even with the blinds closed and room lights off, it remained quite noticeable. Parking is limited, but we were fortunate to always find a spot when needed.

8

Yunjung

10 Jun 2025

·

Stayed 1 night

It was clean and comfortable. The surrounding noise was not well soundproofed. The water in the bathtub did not drain well, so it was inconvenient to shower. Thanks

8

Crystal

6 Oct 2025

·

Stayed 2 nights

bed was a bit too hard, a mattress topper would have made a very comfortable sleep, other than that , we would stay again if ever we need to be that way again

4

Joshua

24 Jul 2025

·

Stayed 1 night

All else being fairly standard, it was the bed that fell way short. It was so uncomfortable that I barely got any sleep, and could not find a position that did not leave me sore after a short while.

8

Murray

18 Jun 2025

·

Stayed 1 night

Nice clean place with great staff, but the internet sucked. I use the internet for work and had to reconnect every few minutes. I finally gave up. If they improve their internet, i would definitely stay there again. A desk for working would be nice too.

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Service

Hosts are friendly, responsive, and able to accommodate late or early check-ins. However, there is no front desk and check-in is arranged by phone or security staff, which some found confusing.

Related guest reviews

10

Shane

27 Aug 2025

·

Stayed 2 nights

Swift, smooth, no-hassle check-in and check-out. :-)

10

April Ann

5 Jul 2025

·

Stayed 2 nights

We had a wonderful stay here! The owner was incredibly patient and accommodating, even with our delayed flight, they welcomed us at 3 AM without any issue. The place is clean, spacious, and well maintained. We’d definitely book again if we return to Vancouver!

6

Paula

7 Jul 2025

·

Stayed 1 night

There is no lobby or onsite staff. Need to call ahead and provide a specific arrival time so someone can meet you and check you in, which is inconvenient. The communication was good and the person who met us was friendly and courteous. Room was spacious, clean, and seemed recently remodeled but the road outside was noisy.

10

Felisha

31 Aug 2025

·

Stayed 6 nights

Clean, friendly staff, answer promptly. Limited parking spaces in back (6). Staff is not on site, you have to call them.

8

Lilyahna

22 Aug 2025

·

Stayed 1 night

They were able to accommodate an early check in, which really helped my plans.

10

Prince

28 Oct 2025

·

Stayed 1 night

The place is clean and the staff is friendly and considerate..

8

Shane

3 Sept 2025

·

Stayed 1 night

Fast, efficient check-in and check-out!

10

Julia

19 Sept 2025

·

Stayed 1 night

Staff was very helpful and pleasant!

8

May

10 Aug 2025

·

Stayed 1 night

We arrived to the hotel very late, the staff member were very nice and accommodating, she stayed with us and insured everything is ok, then she left.

8

Murray

18 Jun 2025

·

Stayed 1 night

Nice clean place with great staff, but the internet sucked. I use the internet for work and had to reconnect every few minutes. I finally gave up. If they improve their internet, i would definitely stay there again. A desk for working would be nice too.

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Location

In New Westminster, the property is walkable to restaurants, the quay, and the SkyTrain for some guests. The area is hilly, can feel a bit sketchy to some, and traffic noise affects certain rooms.

Related guest reviews

4

Paul

8 Jul 2025

·

Stayed 2 nights

Overall all poor. East Indians running the units. One unit smoked pot and went through the venting system on our second day. As a result manager did not have them removed resulting in the system taking 12 hours to clear itself. Asked for a partial refund and was ignored. Units are clean, renovated but not an ideal location. Price reflects that. Great for a single or couple with vehicle. Otherwise not recommended.

6

Graham

6 Nov 2025

·

Stayed 1 night

If you're expecting a hotel, this is more like a home-sharing situation but don't worry you'll get your own room. It was clean and if you needed a place to hang your hat for a night in New Westminster then this is fine. Outside my window there must have been a very brightly lit sign that was on the whole night so, though there were curtains the light wasn't quite blacked-out. Free parking was nice.

8

Fiona

28 May 2025

·

Stayed 1 night

Honestly it is a strange hotel. No front desk, security person shows you to room and that’s it. The room was very clean but it just felt uninviting. Bed was comfortable but negated by the noisy street outside.

6

Erika

6 Aug 2025

·

Stayed 1 night

The room itself and the staff were decent. (Except for a GIANT spider in the room). Very clean and new. There is no front desk at this place so it operates more like an Airbnb. Looks like it’s a renovated office building. They only gave us 1 key, which we unfortunately lost and had to call the manager in the middle of the night to get let back in. They drove from where ever they were to let us in which was nice. Much appreciated, but very strange. Affordable and will stay again. Conveniently located about 15 min walk to sky train.

10

Lionel

11 Aug 2025

·

Stayed 1 night

Some of the rooms were still under construction but you would never know. Was clean and quiet within walking distance of many restaurants and the quay.hist was very helpful and attentive

8

Lisa

21 Jun 2025

·

Stayed 2 nights

The area seems a little sketchy, but the hotel itself was lovely. Check in was quick and easy and they're very quick to respond to messages. The room had a well stocked kitchenette with a Keurig and an air fryer.

10

Duane

23 Nov 2025

·

Stayed 3 nights

The room was large and very clean. I love the big bathroom and the fact that there were utensils and items to help cook food. There was convenient to where I wanted to go. It was nice to see if security guard at night. Wondering around checking the place out made me feel secure. I would definitely come back here again.

8

Shannon

7 Aug 2025

·

Stayed 2 nights

New Westminister is too hilly for me but that is not the Royal Inn's fault

8

Yunjung

10 Jun 2025

·

Stayed 1 night

It was clean and comfortable. The surrounding noise was not well soundproofed. The water in the bathtub did not drain well, so it was inconvenient to shower. Thanks

8

Dennis

30 Jul 2025

·

Stayed 2 nights

Small but well done. Nice location on the brow of the hill

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $172	6 $171	7 $127	8 $130	9 $108	10 $139
11 $95	12 $95	13 $101	14 $107	15 $110	16 $154	17 $192
18 $102	19 $98	20 $97	21 $107	22 $98	23 $114	24 $114
25 $86	26 $91	27 $91	28 $88	29 $90	30 $106	31 $101

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $86	3 $85	4 $85	5 $89	6 $98	7 $95
8 $87	9 $83	10 $80	11 $85	12 $80	13 $85	14 $85
15 $85	16 $85	17 $84	18 $85	19 $85	20 $84	21 $88
22 $96	23 $88	24 $87	25 $87	26 $85	27 $85	28 $79
29	30 $87

NEW ROYAL INN

About this property

Location

Room options

Family Quadruple Room, Multiple Beds, Kitchenette

Comfort Room, 1 Queen Bed with Sofa Bed, Kitchenette

Royal Room, 1 Queen Bed with Sofa Bed, Kitchenette

Premium Room, 1 Queen Bed with Sofa Bed, Kitchenette

Standard Room, 1 Queen Bed with Sofa Bed, Kitchenette

Club Room, 1 Queen Bed with Sofa Bed, Kitchenette

Family Room, 2 Queen Beds, Kitchenette

Executive Room, 1 Queen Bed, Refrigerator & Microwave

Signature Room, 1 Queen Bed with Sofa Bed, Kitchenette

Deluxe Room, 2 Queen Beds, Kitchenette

Superior Room, 2 Queen Beds, Kitchenette

Classic Room, 1 Queen Bed with Sofa Bed, Kitchenette

Classic Quadruple Room, Multiple Beds, Kitchenette

Guest reviews of NEW ROYAL INN

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about NEW ROYAL INN

Prices for upcoming dates