Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy it in their rooms. The specific type and cost are not detailed.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of GTQ 50.70 per person. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities.

Where is the hotel located in relation to key landmarks?

The hotel is located on a lake in Flores, just a 4-minute walk from Central Park and 12 minutes on foot from Flores Dock. Nearby attractions include Maya Mall (0.3 km), Lake Petén Itzá (0.6 km), and Santa Barbara Island Museum (1.5 km).

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the hotel's policies for guests staying with children?

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

Hotel Casona del Lago - Flores Guatemala

Average nightly price at Hotel Casona del Lago by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$89
March	US$87
April	US$83
May	US$75
June	US$81
July	US$83
August	US$82
September	US$74
October	US$77
November	US$162
December	US$80

What guests think

At Hotel Casona del Lago, travelers highlight clean spaces, helpful staff, scenic lake views, and a convenient walk to Flores, while noting dated rooms in spots, occasional maintenance hiccups, and mixed restaurant quality and speed.

Many guests praise the pool, tranquil atmosphere, and room balconies overlooking the water. Common issues include inconsistent hot water or AC performance, and breakfast or dining menus that feel limited. Front desk support for shuttles and room changes earns frequent thanks. Expect a scenic, comfortable base with some quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Popular facilities include a clean, attractive pool plus lakefront deck and lounge areas. The jacuzzi is sometimes unheated, and occasional upkeep lapses (e.g., a dirty pool or elevator) are reported.

Related guest reviews

10

Médhi

17 Aug 2025

·

Stayed 1 night

Nous y avons passé 2 nuits. Tout était excellent. Le petit déjeuner est copieux, il y a du choix. Le service est excellent et le personnel aimable. La chambre était très propre, le lit confortable. Dans l’hôtel, il y a plusieurs espaces avec des canapés pour pouvoir se reposer et profiter du cadre. La piscine est grande et propre. Bien situé, proche de l’île de Flores, et nombreux services autour. Offre une belle vue sur le lac. Recommandé à 100%

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10

Vicki

15 Nov 2025

·

Stayed 1 night

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.

10

Juan

24 Jan 2024

·

Stayed 2 nights

El Jacuzzi no servía, no calentaba! El ascensor siempre estaba sucio, mojado, pero la atención de la recepción y resto del personal muy buena.

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8

James

1 Feb 2022

·

Stayed 3 nights

Pros: -Good value -View of the island (best from the terrace seating area where they are happy to serve you from the bar/restaurant) -Location walkable to the Island, and to the mall (which has the town’s main grocery store) -Friendly and accommodating staff (if you can manage the language barrier, as English is not spoken) Cons: -Dated condition (e.g. clogged shower heads due to calcification buildup) -Inconsistent hot water in showers -Jacuzzi (though in a beautiful courtyard with a view of the island) was only heated on one of the three nights that we were there (and even then, just barely) -Exchange rate offered is awful (if you need to use USD), so suggest having sufficient quetzal in cash before arrival -Restaurant food leaves something to be desired. Price is good, but I’d still recommend walking to the Island to eat, or using the street-taco stand on the corner. Overall good value for money. Consider the Wyndham on the island as a close alternative.

10

Maria

4 Jun 2023

·

Stayed 2 nights

La habitación 21 cuenta con 2 balcones y tenía una vista espectacular tanto del amanecer como del atardecer. Es amplia, con una cama enorme y cómoda. Un buen desayuno y el día que salimos antes de la hora que lo servían, nos hicieron un lunch box delicioso, hasta con fruta. Una gran ventaja es que no está dentro de la isla, pero puede uno llegar a ella caminando con solo pasar el puente. Además, se encuentra a dos cuadras del Maya Mall, donde hay supermercado y restaurantes de comidas rápidas. El aeropuerto está a tan solo 4 minutos. En la recepción nos conectaron con el tour de Tikal que fue todo un éxito ya que nos recogieron y dejaron en el hotel. Cuenta con piscina y jacuzzi, que fue relajante para disfrutar después de la caminata por Tikal. Súper recomendado!

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4

Oscar

18 Jun 2023

·

Stayed 2 nights

Falta de agua caliente después de Avisar que no tenía. Piscina sucia.

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8

Cristian

29 Mar 2025

·

Stayed 2 nights

Muy bonitas las instalaciones con acceso al lago, cuartos y baños limpios con buen A/C y abanico de techo...servicio del bar y restaurante excelente y se duerme muy bien, yo y mi mama hemos descansado muy bien

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10

Hugo Hernan

30 Aug 2025

·

Stayed 2 nights

Excelente, bien ubicado. Bonitas instalaciones

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10

Max

30 Mar 2025

·

Stayed 3 nights

A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.

10

christian

4 Apr 2023

·

Stayed 2 nights

Très bon accueil. Hôtel très agréable, propreté parfaite. Très bon petit déjeuner. Grande chambre, wifi très bon, eau chaude 24h/24. Piscine très appréciable. Le parking est un peu petit, mais nous n'avons pas eu de problème pour y trouver une place. Hôtel très bien situé, Centre Commercial à proximité et l'ile de Flores accessible à pied en 15min. Certaines chambres sont équipées d'un petit frigo, mais en demandant à la réception, ils acceptent d'en mettre un dans votre chambre si elle n'en a pas. C'est vraiment un geste très professionnel. Ils prennent vraiment soin des clients. C'est un très bon hôtel.

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Cleanliness

Reviews frequently praise overall cleanliness in rooms and common areas, with staff seen cleaning regularly. A few guests reported lapses such as musty bathroom odors, dirty sheets, a bug sighting, or an unclean elevator.

Related guest reviews

10

Médhi

17 Aug 2025

·

Stayed 1 night

Nous y avons passé 2 nuits. Tout était excellent. Le petit déjeuner est copieux, il y a du choix. Le service est excellent et le personnel aimable. La chambre était très propre, le lit confortable. Dans l’hôtel, il y a plusieurs espaces avec des canapés pour pouvoir se reposer et profiter du cadre. La piscine est grande et propre. Bien situé, proche de l’île de Flores, et nombreux services autour. Offre une belle vue sur le lac. Recommandé à 100%

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10

Martha

28 Mar 2025

·

Stayed 1 night

En el cuarto 211 encontramos una cama con las sábanas sucias

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6

Mynor

5 Nov 2024

·

Stayed 1 night

The hotel was ok for 1 night stay but Tv didn’t work, wasn’t clean, I found a bug in the bed and have a funny smell

10

Nathalie

9 Feb 2026

·

Stayed 2 nights

Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next

10

Byron Ernesto

21 Jun 2025

·

Stayed 3 nights

Clean rooms, friendly staff, great views. I would book it again.

6

Dania

26 Sept 2025

·

Stayed 2 nights

Está un poco abandonada, los baños huelen a humedad

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8

Joanne

24 Nov 2025

·

Stayed 3 nights

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.

10

Heyler

9 Nov 2023

·

Stayed 2 nights

Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.

8

ANABEL

11 Aug 2025

·

Stayed 2 nights

Los cuartos y baños muy limpios al igual que la piscina.

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10

christian

4 Apr 2023

·

Stayed 2 nights

Très bon accueil. Hôtel très agréable, propreté parfaite. Très bon petit déjeuner. Grande chambre, wifi très bon, eau chaude 24h/24. Piscine très appréciable. Le parking est un peu petit, mais nous n'avons pas eu de problème pour y trouver une place. Hôtel très bien situé, Centre Commercial à proximité et l'ile de Flores accessible à pied en 15min. Certaines chambres sont équipées d'un petit frigo, mais en demandant à la réception, ils acceptent d'en mettre un dans votre chambre si elle n'en a pas. C'est vraiment un geste très professionnel. Ils prennent vraiment soin des clients. C'est un très bon hôtel.

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Rooms

Rooms range from comfortable, often with balconies and lake views, to more basic or dated spaces. Multiple guests noted maintenance issues like inconsistent hot water, noisy or weak AC, occasional noise, or limited in-room amenities such as a mini fridge.

Related guest reviews

10

Vicki

15 Nov 2025

·

Stayed 1 night

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.

10

Rosario

6 Jan 2025

·

Stayed 2 nights

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out

8

Moises

20 Oct 2025

·

Stayed 2 nights

Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!

10

Valerie

19 Jun 2025

·

Stayed 2 nights

The hotel is quite basic and there were some traces of mold in the room. However, it's one of the nicer options that is still central. It is a short walk over the bridge to the island town of Flores and less crowded and noisy than staying in Flores. There is also more of a breeze than in Flores so it makes the heat much more bearable.

10

Valerie

19 Jun 2025

·

Stayed 2 nights

The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.

10

MADELIN

27 Nov 2023

·

Stayed 1 night

Eramos dos adultos y dos niños. Nos tocó el cuarto con la mejor vista. Tercer piso justo frente al agua. No puedo describir la belleza de la vista a Isla Flores, ver los pescadores, escuchar los pájaros, ver el amanecer. Además, de que el cuarto era muy espacioso, tenía balcón en forma de L. Sólo le faltó una hamaca. Absolutamente espectacular. Además, que pudimos usar la piscina y picar algunas cosas del menú del restaurante. Lo único que podrían mejorar un poco fue el desayuno, no es que sabía mal, pero esaba un poco desabrido. Aunque el servicio a la mesa fue excelente.

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6

Cecill

16 Sept 2025

·

Stayed 2 nights

el agua caliente no funcionaba y el A/C hacia mucho ruido, nos cambiaron de habitación, el desayuno nada excepcional, todas las opciones de huevo con frijol y de mala calidad

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8

James

1 Feb 2022

·

Stayed 3 nights

Pros: -Good value -View of the island (best from the terrace seating area where they are happy to serve you from the bar/restaurant) -Location walkable to the Island, and to the mall (which has the town’s main grocery store) -Friendly and accommodating staff (if you can manage the language barrier, as English is not spoken) Cons: -Dated condition (e.g. clogged shower heads due to calcification buildup) -Inconsistent hot water in showers -Jacuzzi (though in a beautiful courtyard with a view of the island) was only heated on one of the three nights that we were there (and even then, just barely) -Exchange rate offered is awful (if you need to use USD), so suggest having sufficient quetzal in cash before arrival -Restaurant food leaves something to be desired. Price is good, but I’d still recommend walking to the Island to eat, or using the street-taco stand on the corner. Overall good value for money. Consider the Wyndham on the island as a close alternative.

8

Joanne

24 Nov 2025

·

Stayed 3 nights

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.

4

ivan

11 Jun 2025

·

Stayed 3 nights

Nice Place The beds were very uncomfortable. the AC in the room I was given didn't work very well the kept tryin to fix it but the person doin g it was not very experienced so they change me to another room and told the were going to fix it next but when I walked in there after they said they fix it it was the same thing, overall the staff was very friendly but not very efficient

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Service

Staff are widely described as friendly and accommodating, with the front desk arranging shuttles and helping with early check ins and room changes. Some guests encountered slow or unfriendly restaurant service and occasional language barriers.

Related guest reviews

8

Antonio C R

15 Feb 2026

·

Stayed 3 nights

Hotel bonito na beira do lago. Precisa de algumas obras. Restaurante precisa melhorar. Comida com pouca qualidade. Serviço de restaurante lento e pouco profissional. Atendimento no check in e recepção foi bom

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10

JOSÉ LUIS

5 Dec 2024

·

Stayed 2 nights

Muy buena atención y el personal muy amable. Se recomienda. Allí mismo nos informaronsobre el tour que queríamos hacer y todo salió muy bien!

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10

Ana

14 Oct 2025

·

Stayed 3 nights

Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!

10

Nathalie

9 Feb 2026

·

Stayed 2 nights

Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next

10

Kathleen

23 Nov 2024

·

Stayed 3 nights

The staff at the hotel were kind and accommodating. The front desk staff helped us several times with transportation - called a water taxi for us to explore other areas that weren’t accessible by tuk tuk or taxi, arranged transportation to Tikal, and to and from the airport. Beautiful views, great breakfast included with your stay, nice balconies attached to rooms, clean space.

8

Joanne

24 Nov 2025

·

Stayed 3 nights

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.

10

Nader

31 Jul 2023

·

Stayed 1 night

The hotel was clean and well kept. Front desk managers we accommodating . I check out left my luggage and came back after a day at Tikal . I was able to get a room to rest and shower before my flight back to Guatemala City. I enjoyed Flores it was a small town with traditional sites and souvenirs- I ate at a few places - very reasonable- the hotel front desk always gave me average pricing for taxied, tok told and any local price I needed.

8

Sofía

15 Dec 2023

·

Stayed 1 night

Todo bien, solo tuve el inconveniente que me estaban cobrando un precio diferente al de mi reserva con Expedia. Eran $100 más lo cual era significativo, finalmente lo arreglaron.

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10

Babu

6 Jul 2025

·

Stayed 2 nights

The Hotel was good, the staff went out of the way to accommodate 4 couples since our flight arrived early. The breakfast was excellent. The lake view was great.

10

laura

17 Apr 2024

·

Stayed 2 nights

Staff was amazing! Especially Milton and Herbert!

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Location

Scenic lakefront setting with views of Isla de Flores and an easy walk across the bridge to restaurants, shops, and the mall; the airport is a short drive. Guests often find it quieter than staying on the island.

Related guest reviews

10

Médhi

17 Aug 2025

·

Stayed 1 night

Nous y avons passé 2 nuits. Tout était excellent. Le petit déjeuner est copieux, il y a du choix. Le service est excellent et le personnel aimable. La chambre était très propre, le lit confortable. Dans l’hôtel, il y a plusieurs espaces avec des canapés pour pouvoir se reposer et profiter du cadre. La piscine est grande et propre. Bien situé, proche de l’île de Flores, et nombreux services autour. Offre une belle vue sur le lac. Recommandé à 100%

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10

Rosario

6 Jan 2025

·

Stayed 2 nights

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out

10

Manuel

24 Dec 2024

·

Stayed 2 nights

El hotel tiene una excelente ubicación cerca del centro comercial y de la isla de Flores

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10

Norman

20 Aug 2024

·

Stayed 1 night

Prime location by the lake

8

Gloria

17 Aug 2025

·

Stayed 1 night

Nice view of the lake, friendly staff and convenient location to nearby stores.

10

Maria

4 Jun 2023

·

Stayed 2 nights

La habitación 21 cuenta con 2 balcones y tenía una vista espectacular tanto del amanecer como del atardecer. Es amplia, con una cama enorme y cómoda. Un buen desayuno y el día que salimos antes de la hora que lo servían, nos hicieron un lunch box delicioso, hasta con fruta. Una gran ventaja es que no está dentro de la isla, pero puede uno llegar a ella caminando con solo pasar el puente. Además, se encuentra a dos cuadras del Maya Mall, donde hay supermercado y restaurantes de comidas rápidas. El aeropuerto está a tan solo 4 minutos. En la recepción nos conectaron con el tour de Tikal que fue todo un éxito ya que nos recogieron y dejaron en el hotel. Cuenta con piscina y jacuzzi, que fue relajante para disfrutar después de la caminata por Tikal. Súper recomendado!

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10

Heyler

9 Nov 2023

·

Stayed 2 nights

Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.

8

PERLA

29 Oct 2025

·

Stayed 2 nights

Hotel sencillo, limpio, con alberca disponible, da al lago. Cuenta con restaurante opciones sencillas y ricas de desayuno, el menú no es muy variado. Las habitaciones cómodas. El personal súper amable. Te ofrecen tours. Caminado a menos de 10 min un centro comercial y la isla de Flores.

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10

Amy

17 Apr 2024

·

Stayed 1 night

The staff was very helpful. The view of the lake was awesome. The hotel was quiet and peaceful overall. We could hear loud club music from another hotel or restaurant nearby but I was still able to sleep. An easy 10 minute walk to restaurants on Flores island. They let us check out late which was very helpful. Would recommend this hotel to anyone!

10

Max

30 Mar 2025

·

Stayed 3 nights

A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.

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Dining

Breakfast is frequently praised for taste and choice. Other meals and the on site restaurant draw mixed feedback, with limited menus, variable flavor, and slow or uneven service noted at times.

Related guest reviews

10

Médhi

17 Aug 2025

·

Stayed 1 night

Nous y avons passé 2 nuits. Tout était excellent. Le petit déjeuner est copieux, il y a du choix. Le service est excellent et le personnel aimable. La chambre était très propre, le lit confortable. Dans l’hôtel, il y a plusieurs espaces avec des canapés pour pouvoir se reposer et profiter du cadre. La piscine est grande et propre. Bien situé, proche de l’île de Flores, et nombreux services autour. Offre une belle vue sur le lac. Recommandé à 100%

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10

Rosario

6 Jan 2025

·

Stayed 2 nights

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out

8

Antonio C R

15 Feb 2026

·

Stayed 3 nights

Hotel bonito na beira do lago. Precisa de algumas obras. Restaurante precisa melhorar. Comida com pouca qualidade. Serviço de restaurante lento e pouco profissional. Atendimento no check in e recepção foi bom

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6

Cecill

16 Sept 2025

·

Stayed 2 nights

el agua caliente no funcionaba y el A/C hacia mucho ruido, nos cambiaron de habitación, el desayuno nada excepcional, todas las opciones de huevo con frijol y de mala calidad

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8

PERLA

29 Oct 2025

·

Stayed 2 nights

Hotel sencillo, limpio, con alberca disponible, da al lago. Cuenta con restaurante opciones sencillas y ricas de desayuno, el menú no es muy variado. Las habitaciones cómodas. El personal súper amable. Te ofrecen tours. Caminado a menos de 10 min un centro comercial y la isla de Flores.

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10

Keila

7 May 2025

·

Stayed 1 night

Me encantaron las dobladas y el café del desayuno, estaban deliciosos.

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6

Dulce

2 Jan 2025

·

Stayed 1 night

Room service and the service at the restaurant was awful .. dirty dishes everywhere.. I like the hotel but I was expecting more

10

elizabeth a

1 Aug 2025

·

Stayed 1 night

Everything was great! Breakfast was delicious. Room clean, staff friendly. Would stay again!

8

Lou Ann

13 Feb 2025

·

Stayed 2 nights

Beautiful views and pool and deck areas! Good breakfast choices other meals, not so much.

8

Kevin

12 May 2025

·

Stayed 3 nights

El menú del restaurante no es muy variado.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $110	3 $108
4 $99	5 $103	6 $107	7 $106	8 $104	9 $106	10 $106
11 $106	12 $106	13 $108	14 $106	15 $106	16 $109	17 $106
18 $108	19 $106	20 $108	21 $107	22 $107	23 $108	24
25 $106	26 $105	27 $106	28 $106	29 $105	30 $104	31 $105

Hotel Casona del Lago

Prices for Hotel Casona del Lago

Monthly average prices

About this property

Location

Room options

Triple Room

Single Room, 1 King Bed

Standard Double Room

Twin Room

Panoramic Twin Room

Panoramic Single Room

Standard Single Room, 1 King Bed

Panoramic Double Room

Guest reviews of Hotel Casona del Lago

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Casona del Lago

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $100	23 $100	24 $95	25 $96	26 $94
27 $101	28 $101	29 $101	30