Name: DoubleTree by Hilton Lincoln
Address: Brayford Wharf North, Lincoln District, England, United Kingdom, Lincoln District, Lincolnshire, GB
Price range: $92–$481 per night
Rating: 8.2

What guests think

Reviews of DoubleTree by Hilton Lincoln consistently praise its waterfront location and generally friendly staff, but describe an uneven experience overall, with some guests satisfied while others encountered problems that affected comfort and enjoyment of their stay.

Room feedback is mixed, citing firm or creaky beds, intermittent heating or air conditioning, and noise from events or furniture movement on upper floors. Cleanliness of many rooms is praised, but corridor carpets and occasional smoke smells or maintenance faults draw criticism. The rooftop bar and city views are popular, while on-site parking is limited and often expensive. A sensible pick if you prioritise access to restaurants and nightlife over flawless consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar with waterfront views is a highlight. Parking is limited, tight and frequently described as expensive; a gym and EV charging are available, and event spaces can cause noise on upper floors.

Related guest reviews

4

Stephen

Feb 9, 2025

·

Stayed 2 nights

Avoid Saturday nights if you want to sleep before midnight. Pounding music from the top floor when events are held. It did drown out the humming sound of the air con vent that was continuous despite switching off. Beds were comfortable.

10

Colin

Jun 29, 2025

·

Stayed 2 nights

Very comfortable room and bathroom with all that one needs and furnished to a high standard. Good selection of hot and cold breakfast food which was well presented and constantly re-stocked. Car park fills rapidly, so used the multi-storey 100 metres away which worked out very well.

8

Joseph

Apr 25, 2023

·

Stayed 2 nights

We stayed on the fourth floor and found that there was some noise from the 5th floor in the early hours. It sounded like furniture or room dividers being dragged around. Otherwise a pleasant stay.

10

Roshan

Jul 13, 2025

·

Stayed 2 nights

Everything was good but car parking very expensive £16.50 for overnight. Parking is outsourced to yourparking space. This is not made clear at the time of booking in the hotel website.

8

Chris

Oct 29, 2024

·

Stayed 1 night

It was Ok. Useful that they had car charger points

10

Neil

Feb 16, 2025

·

Stayed 2 nights

The electric bar was excellent with great views.

4

Sarah

Nov 14, 2025

·

Stayed 1 night

I arrived after a 9hour drive at 9pm to find no parking, when entering the very small car park it takes you off to a divert of 10 mins to find your way back. Was then asked to park 5 mins down the road and to lug all my luggage in the rain. Was welcomed by possible to rudest person I have met in a long time and I work in sales so that really is saying something! She was very unhelpful, was not willing to offer any help or alternatives. Carpets to the bedrooms look like someone has had a mud fight and ground it all into the carpets. Digital Door key would not work so had to obtain back at reception. The fact I had breakfast included hadn't made its way to the restaurant so I had to prove that which was fine. The girl there was SUPER polite so that was nice to see at least 1 person working there was pleasant. I then had to make my way back in the pouring rain with all my luggage back to my car the next morning in a nice suit ready for my next meeting! It is a shame is it is a very nice building and the food was good. Just needs staff that actually appreciate the customers paying their wages and a car park bigger than a shoe box which really should be mentioned before booking.

10

Molly

Aug 16, 2025

·

Stayed 1 night

Multiple food options, and amazing roof top cocktail bar. Large and very comfortable bed, luxury and very clean rooms with great aircon and amazing showers.

8

Richard

Jul 21, 2024

·

Stayed 1 night

Nice location down by the waterfront Terrific cocktail bar up at the top, and adjoining restaurant Nice room, proper wardrobe, comfortable Multi-storey car park near by

8

Richard

Jan 20, 2025

·

Stayed 2 nights

I was only here for 2 days but found it easily, was able to park (if a bit pricey) and charge my car there. Breakfast was good quality and value. The room was very well appointed and comfortable so slept well. The only small criticism was the bar which had very loud pounding music playing in the evening even when empty. Wanted to watch the snooker with a drink but TV was behind the bar so seemed to be more for the staff than the customers. Went back to my room, instead.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean or spotless rooms, but corridor carpets are repeatedly described as stained or tired. Isolated issues include smoke smells, stained or soiled items, and maintenance faults like cracked tiles or faulty bathroom doors.

Related guest reviews

6

Ian

Aug 8, 2024

·

Stayed 1 night

Hotel interior is a little tired. My bedroom had several stains on the carpet, the bathroom wasn't particularly clean and the bath/shower tap was rusting. Pillows weren't very comfortable which redulted in a night of broken sleep.

8

David

Dec 25, 2025

·

Stayed 1 night

No complaints whatsoever about the rooms - absolutely spotless. My concerns lie with mistakes made at reception. I had booked two rooms and in an attempt to put me and my friend on the same floor ended up giving us the same room. This was rectified the moment we realised we both had the same room number and went back to reception. We were also told that our rooms came with breakfast (I didn't remember booking breakfast but thought if it's in the system I must have) but when we went up to breakfast we weren't on the list and had to pay separately. Not a very good car park design either as our vehicle was too high to use the regular exit so had to come back out via the entrance.

8

Michael

Jun 25, 2025

·

Stayed 2 nights

Location is good with plenty of bars and restaurants nearby. Staff were friendly and helpful, breakfast was good despite being very busy on Sunday morning. The hotel itself is in need of a refurbishment, carpets in the corridors and rooms have seen better days. Furniture is dated and a little tired. Our bathroom had cracked floor tiles. Bed was very comfortable and the air conditioning quiet and effective

6

Ben

Feb 3, 2024

·

Stayed 1 night

We had someone else's underwear left in the bathroom and the light/demister on the mirror in the bathroom didn't work. The staff apologised but didn't really seem overly concerned

2

Marcin

Nov 7, 2025

·

Stayed 1 night

The stench of cigarettes throughout the building, in the room was even worse. Room view na rubbish bins. Terrible experience. Never again.

6

Paul

Jan 23, 2025

·

Stayed 2 nights

Stayed here for business for a couple of nights. Location is great, however, that’s where it stops. The carpets in the corridor on level 2 are quite stained, and look quite dirty. There are lots of cut outs that have been replaced that looks tatty. A so called superior room is simple at best, from amenities, lighting configurations and bathroom layout. No heated towel rails or heated mirrors. When you purchase a superior room and pay £180 a night, I don’t think a complimentary bottle of water would absorb all their profit. Unfortunately for me, I had an isolated unpleasant experience in the restaurant with an arrogant student type waiter who clearly does not understand customer service.

8

David

Jun 16, 2024

·

Stayed 2 nights

A nice hotel but a bit " tired " in places ie the passageway carpets to rooms need attention. Lovely breakfast

10

Duncan

Aug 5, 2025

·

Stayed 2 nights

Lovely, friendly, welcoming hotel. Absolutely spotless rooms

2

Ankur

Aug 7, 2024

·

Stayed 1 night

Appalling. Filthy. Stains all over floor

4

Beki

May 5, 2025

·

Stayed 1 night

Room had the smell of stale smoke, carpets filthy in room and on corridors. Staff thought an aerosol can would sort the smell in the room….. under par for a Hilton hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and well equipped, but comfort varies: several guests report firm or creaky beds, temperature control issues, and noise from events or furniture movement on upper floors. Views are mixed with some dark rooms or brick wall outlooks, plus occasional dim lighting or tiny windows.

Related guest reviews

8

Natasha

Feb 22, 2024

·

Stayed 1 night

Nice enough hotel, room had no window just frosted panel which let no light at all in. There was also a constant noise at night like a fan but in not actually in our room ao couldn't identify it to try a turn off.

4

Stephen

Feb 9, 2025

·

Stayed 2 nights

Avoid Saturday nights if you want to sleep before midnight. Pounding music from the top floor when events are held. It did drown out the humming sound of the air con vent that was continuous despite switching off. Beds were comfortable.

6

Jane

Apr 21, 2024

·

Stayed 2 nights

Just an average hotel. Room and bed was large but bed was hard and creaky, room temperature hard to control so room was cold most of the time and plug was stuck in the bath! Food was not very warm at breakfast the first morning but better the second morning. Would have liked some toiletries in the room, i.e shower cap, slippers and water etc. but was told they didn't supply them even though we are Hilton honours members.

4

Richard

Oct 10, 2025

·

Stayed 1 night

Staff welcome and friendly. Room was clean but bathroom door did not close. Reported to reception said maintenence would look at it. Wasnt fixed when we came back to room. Booked a queen bed, was not a queen size bed, just a double. Corridor was noisey especially in the morning which made the bed shake. Bed constantly creaking if you moved.

8

Robert

Jun 19, 2024

·

Stayed 2 nights

Air con stuck in heating mode, so couldn't get the room cool even though temp was set to 16. Came back from dinner to find it had set itself to 24, room booking hot and unable to cook as it won't go into cooking mode. Hotel itself is fine. Nothing special and don't expect a view - room windows are tiny and for good reason, you have a view either of the Holiday Inn car park or of the side of a block of flats across a narrow alley.

4

Darren

Sep 15, 2024

·

Stayed 1 night

We stayed on the 3rd floor and there was so much noise from the 4th floor it was like constantly moving furniture. This was at 22:00. I called reception and they said there was a function on till midnight. No apology. Horrendous night. The pillows were really flat without any other options. Not like Premiere Inn

2

Omotola Oluwaseun

Aug 2, 2025

·

Stayed 1 night

The bed is not comfortable, no air conditioning, I had to go to the reception to pick a fan by myself. No fridge, no water. The receptionist said water is only for regular customers. The carpet is not good looking

4

Joanna

Nov 2, 2025

·

Stayed 2 nights

No A/c working. Complained x4 times. Accessible room with disabled family member. V uncomfortable because no a/c. Would NOT stay again. Terrible service. Husband (now disabled) a 40 year international businessman. Crap

8

Chris

Jun 19, 2025

·

Stayed 2 nights

Quite and clean. Could do with better lighting. Aircon did not work properly. Breakfast was good Needs to have usb charge points.

8

Susan

Apr 7, 2023

·

Stayed 1 night

We had no problems with the hotel at all. I was just disappointed that I had booked a superior king bedroom and ended up on the first floor with a view of a brick wall. I was hoping, that by paying a bit more, I would at least get a view of the marina. Everything else with the hotel was fine.

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Service

Staff are frequently praised as friendly and helpful, with quick check ins, room moves or upgrades, and thoughtful touches like cookies. Recurring issues include rude or unhelpful interactions, admin errors (breakfast lists, room allocation), slow bar/service, and problems not resolved after repeated requests.

Related guest reviews

8

David

Dec 25, 2025

·

Stayed 1 night

No complaints whatsoever about the rooms - absolutely spotless. My concerns lie with mistakes made at reception. I had booked two rooms and in an attempt to put me and my friend on the same floor ended up giving us the same room. This was rectified the moment we realised we both had the same room number and went back to reception. We were also told that our rooms came with breakfast (I didn't remember booking breakfast but thought if it's in the system I must have) but when we went up to breakfast we weren't on the list and had to pay separately. Not a very good car park design either as our vehicle was too high to use the regular exit so had to come back out via the entrance.

6

Chris

Feb 7, 2025

·

Stayed 1 night

The hot breakfast was cold. Check out staff more interested in talking to one another rather than checking me out. Overly expensive parking.

2

michael

Mar 13, 2024

·

Stayed 2 nights

Please avoid this property if you require receipts. Not only does the hotel take £100 pre-authorise on your card, but they also don’t give you receipts for your stay or breakfast which makes things incredibly difficult if you are a business user. The team were unhelpful and knowledgeable about how to resolve the issues I encountered.

10

Mandy

Apr 8, 2024

·

Stayed 1 night

Ask to move due to air con making noise. Staff were very helpful and moved me to another room.

8

Rachael

Jun 12, 2023

·

Stayed 1 night

Check in took a long time, the corridors are a bit shabby and the bar service was very slow

10

Susan

Oct 28, 2024

·

Stayed 1 night

On arrival the staff were very helpful and efficient. Our room was more than expected as we were given an upgrade. The cleanliness of the hotel was very good also the breakfast was excellent with plenty of choice.

4

Charlotte

Aug 17, 2025

·

Stayed 1 night

There was no check in even slightly early. We returned at 3.40 and were advised the room was still being finished. The cleaner was still in the room when we had no option to drop the bags and go out. There was no key for the balcony and I had to ask 4 times. The room was freezing and despite trying to ask for the heating to be reset twice it was still so cold. The room itself was clean but the hotel carpet was very dirty. Restaurant and bar was not the cleanest and had to ask for the tables to be cleaned. Car parking was very tight. Worried about doors getting knocked. Breakfast wasn’t the greatest, sausages looked especially undercooked. Despite booking a suite, provisions in the room were not the best.

4

Sarah

Nov 14, 2025

·

Stayed 1 night

I arrived after a 9hour drive at 9pm to find no parking, when entering the very small car park it takes you off to a divert of 10 mins to find your way back. Was then asked to park 5 mins down the road and to lug all my luggage in the rain. Was welcomed by possible to rudest person I have met in a long time and I work in sales so that really is saying something! She was very unhelpful, was not willing to offer any help or alternatives. Carpets to the bedrooms look like someone has had a mud fight and ground it all into the carpets. Digital Door key would not work so had to obtain back at reception. The fact I had breakfast included hadn't made its way to the restaurant so I had to prove that which was fine. The girl there was SUPER polite so that was nice to see at least 1 person working there was pleasant. I then had to make my way back in the pouring rain with all my luggage back to my car the next morning in a nice suit ready for my next meeting! It is a shame is it is a very nice building and the food was good. Just needs staff that actually appreciate the customers paying their wages and a car park bigger than a shoe box which really should be mentioned before booking.

10

Fi

May 25, 2025

·

Stayed 1 night

Honestly loved the hotel. Great location on the wharf. 5 minutes onto the main high street. Also a lovely running route along the canal if you turn right from the hotel. Hayley and Jade on reception were excellent and really helpful. Thank you both. The warm cookie on arrival was a lovely touch.

6

Alan

Nov 1, 2025

·

Stayed 3 nights

Had to complain 3 times over the room heater

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Location

Waterfront base on Brayford Wharf with easy walking access to bars, restaurants and the city centre; a good hub for sightseeing.

Related guest reviews

10

Wayne

May 18, 2025

·

Stayed 1 night

Amazing day/night in Lincoln hotel is in a great place especially on a sunny day bars/restaurants near by the breakfast was amazing also only downside was the room view and very dark in the room but didn’t stay in the room much so not a massive issue will 100% stay again

10

mark

Jul 3, 2023

·

Stayed 1 night

Great location 10 mins walk to the main shops

10

Grahame

Jun 22, 2024

·

Stayed 1 night

Stayed overnight - good base and central location for visiting Lincoln shops and attractions

10

Daniel

May 24, 2025

·

Stayed 1 night

Great hotel for business with a gym and a lovely harbour location

10

Emma

Aug 12, 2025

·

Stayed 1 night

Great hotel in a lovely location, close to the historic city centre but away from heavy traffic noise. Nice breakfast too and overall good value for money.

10

MAGED

Mar 27, 2024

·

Stayed 1 night

Location and area around is excellent

10

Antony

Nov 26, 2025

·

Stayed 1 night

great room, great location

8

Jay

Jul 17, 2025

·

Stayed 1 night

Great location.

10

Fi

May 25, 2025

·

Stayed 1 night

Honestly loved the hotel. Great location on the wharf. 5 minutes onto the main high street. Also a lovely running route along the canal if you turn right from the hotel. Hayley and Jade on reception were excellent and really helpful. Thank you both. The warm cookie on arrival was a lovely touch.

10

Christopher

May 2, 2023

·

Stayed 1 night

Excellent hotel in a perfect location, couldn't fault it

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as good with a wide selection and pleasant views, though several guests found items cold, undercooked, or unavailable. Bar and restaurant experiences range from excellent cocktails and bar food to loud music or average value meals.

Related guest reviews

10

Colin

Jun 29, 2025

·

Stayed 2 nights

Very comfortable room and bathroom with all that one needs and furnished to a high standard. Good selection of hot and cold breakfast food which was well presented and constantly re-stocked. Car park fills rapidly, so used the multi-storey 100 metres away which worked out very well.

10

Mark

Dec 17, 2024

·

Stayed 1 night

Great Hotel, warm friendly staff, comfortable rooms. Restaurant has nice views over Brayford pool and Lincoln centre up to the cathedral. Good location amongst bars and restaurants. Couple of small things to be improved upon, the speakers in the restaurant need a good clean as spiders webs visible. The eggs at breakfast had been cooked fresh but left under a heat lamp so gone hard unfortunately. Overall a very comfortable night and I will be definitely staying again.

6

Chris

Feb 7, 2025

·

Stayed 1 night

The hot breakfast was cold. Check out staff more interested in talking to one another rather than checking me out. Overly expensive parking.

10

Jules

Jun 24, 2023

·

Stayed 1 night

Lovely location, 2 small balconies in the bar overlooking the marina. We liked it so much we decided to eat there and the bar food was excellent. Lots of restaurants along the marina. A beautiful (steep) walk to the cathedral (works up an appetite). Car park is under cover. Breakfast was also very good.

10

Alexia

Oct 8, 2023

·

Stayed 1 night

Lovely staff and perfect location. Best breakfast had in a long time, buffet style but fresh and hot!

10

Emma

Aug 12, 2025

·

Stayed 1 night

Great hotel in a lovely location, close to the historic city centre but away from heavy traffic noise. Nice breakfast too and overall good value for money.

10

Kyle

Aug 9, 2025

·

Stayed 2 nights

Great stay - comfortable beds, breakfast was tasty and the bathroom was super clean. Only slight issue was the room got hot but it was 25°C outside so understandable. Would stay again

6

christopher barrie

Aug 18, 2024

·

Stayed 1 night

The evening meal was pretty awful very poor value

8

Peter

Nov 10, 2025

·

Stayed 1 night

The staff were friendly and the room was nice but the breakfast was a little disappointing. The little jug of milk for tea/coffee was sour and the hash browns were anaemic. I expected better from a Hilton and have had better breakfasts in cheaper hotels.

4

Charlotte

Aug 17, 2025

·

Stayed 1 night

There was no check in even slightly early. We returned at 3.40 and were advised the room was still being finished. The cleaner was still in the room when we had no option to drop the bags and go out. There was no key for the balcony and I had to ask 4 times. The room was freezing and despite trying to ask for the heating to be reset twice it was still so cold. The room itself was clean but the hotel carpet was very dirty. Restaurant and bar was not the cleanest and had to ask for the tables to be cleaned. Car parking was very tight. Worried about doors getting knocked. Breakfast wasn’t the greatest, sausages looked especially undercooked. Despite booking a suite, provisions in the room were not the best.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$118
March	$156
April	$115
May	$144
June	$194
July	$121
August	$126
September	$244
October	$149
November	$124
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $201
6 $151	7 $217	8 $481	9 $352	10 $149	11 $141	12 $172
13 $126	14 $291	15 $376	16 $302	17 $285	18 $173	19
20 $139	21 $269	22 $280	23 $280	24 $230	25 $194	26 $250
27 $173	28 $333	29 $302	30 $302

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $103	3 $126
4 $99	5 $147	6 $246	7 $155	8 $121	9 $105	10 $130
11 $92	12 $121	13 $154	14 $166	15 $112	16 $99	17 $146
18 $92	19 $114	20 $140	21 $123	22 $119	23 $118	24 $122
25 $111	26 $114	27 $126	28 $123	29 $150	30 $118	31 $122

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about DoubleTree by Hilton Lincoln

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