Name: Hampton Inn Portland Downtown - Waterfront
Address: 209 Fore St, East Bayside, Portland, Maine, United States of America, Portland, Cumberland County, US
Price range: $179–$800 per night
Rating: 8.7

What guests think

At Hampton Inn Portland Downtown - Waterfront, travelers consistently praise the walkable Old Port location, clean and comfortable rooms, and friendly staff, while frequently noting expensive valet-only parking and occasional maintenance or noise issues that impact comfort and convenience.

Breakfast is widely appreciated and included, though some guests found it average or limited and noted strict closing times. Despite the name, the property sits near the waterfront rather than on it, so views and waterfront expectations vary by room. Facilities draw mixed feedback, with reports of a cold or over-chlorinated pool, a crowded gym, and periods with only one elevator operating. A practical base for Old Port exploring if occasional quirks are acceptable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet-only parking is common and widely viewed as expensive. Other facilities get mixed feedback: the pool can be cold or heavily chlorinated, the gym can feel crowded, and an elevator was sometimes out of service; there is no on-site bar.

Related guest reviews

6

Paul

Nov 13, 2024

·

Stayed 1 night

In the old port. Web page said it has a bar....did not.

10

Douglas

Dec 4, 2024

·

Stayed 1 night

The pool was out of order which was a big disappointment

6

Trissey

Sep 29, 2025

·

Stayed 3 nights

The check in was rushed and no greeting when I walked in. Valet seemed bothered when I went to retrieve car. TV was not working , Chanel guide was blank so hard to watch when trying to relax at night. Gym was crowded every time I attempted to use.

6

Alicia

Oct 5, 2025

·

Stayed 1 night

The rooms were clean but the gym mats looked stained and gross. We have an electric car and there were no EV chargers on site nor did the staff know where chargers were located in the area. The bathroom was missing a shampoo bottle and lastly we paid over $700 for one night!

8

Sreenivas

Jul 28, 2025

·

Stayed 2 nights

Only negative was lack of free self parking. You had to use their valet and they charged $40 per night.

10

Jennifer

Nov 2, 2025

·

Stayed 1 night

The hotel was right in the middle of old port, which allows you to do a lot of walking after check in! The valet is $40 per night. Hotel was exceptionally clean, great service, and a great breakfast that was well stocked and kept. A great stay!

8

Greg

Jul 25, 2025

·

Stayed 2 nights

Very nice place. Elevator was down for a day or so, but that happens. Breakfast was great. Be sure to eat at the pizza brewery near by and on the piers where the boats come in. Best seafood!

8

Timothy

Feb 13, 2025

·

Stayed 1 night

Only one major issue in my humble opinion, parking!!! $40 fee for parking, I've stayed at hotels from Maine to California and never paid for parking. If parking is a premium in the Portland downtown area, which it appears to be, $20 would be acceptable, still a problem as far as im concerned.

8

Taryn

Nov 1, 2025

·

Stayed 1 night

Clean room, recently renovated, quiet. One downside is the only parking option available through the hotel is $40 for valet; your best bet is to get a street spot, which is free from 6 p.m. to 9 a.m., then a two-hour time limit between 9 a.m. and 6 p.m.

10

Amy

Apr 18, 2024

·

Stayed 1 night

Great location and nice hotel. We wanted a place with a pool and one that was pet friendly and good for families. This was all that. The pool water was too cold and that was the only negative.

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Cleanliness

Many guests reported clean rooms and public areas, but others noted lapses such as stains, odors, missed housekeeping, and occasional pests, along with wear like peeling paint or water marks. Overall cleanliness feels inconsistent across stays.

Related guest reviews

8

Seven

Nov 17, 2025

·

Stayed 1 night

Mostly clean and comfortable. No fault of housekeeping there was a water stain and a bit of mold above the toilet from a leak above. And the headboard had oily spots from prior guests. Also it was a cool night and the bathroom is quite chilly. These concerns aside our stay was satisfactory.

8

Ryan

Aug 15, 2024

·

Stayed 1 night

The Inn was clean and staff very nice. All the downtown attractions were walkable, so a convenient place to stay while exploring the Old Port. The one downside was our room seemed to be on the older side with some paint chipping on the wall and the nightstand drawer being closed with masking tape.

6

Bob

Jan 2, 2023

·

Stayed 19,358 nights

Big sticky stains on the furniture when we arrived and “crunchy “ spots on the rug. The room was not clean. Made me wonder if I was sleeping in a clean bed. Also, shower gel dispenser was empty. I’ve stayed here 5 or 6 times over the same amount of years and this was not how it usually is. Im going to hope this was a one off bad experience.

8

Linda

Nov 20, 2025

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Stayed 1 night

It was clean. The ceiling in the bathroom appears that it should be repaired.

4

Jeanine

Mar 5, 2023

·

Stayed 1 night

Found 2 cockroaches in the room, other than that was good.

10

Kimberly

Oct 16, 2023

·

Stayed 2 nights

Hotel was clean, well kept and staff was friendly and helpful.

2

Sara

Aug 4, 2025

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Stayed 1 night

This place was so dirty and gross. Do not stay here. We didn’t even have bedding on one of the beds and when I asked for sheets, they first gave me a towel sized blanket, then 7 pillowcases, then 2 fitted sheets. They said they had no more sheets, blankets or pillows at the hotel. The lock on the door did not work. Do not stay here.

2

Jacob

Feb 7, 2025

·

Stayed 2 nights

Blood on the ceiling of our room and a bunch of spider eggs and nest. Room cleaning didn’t even visit our room the following day, just completely skipped us. Not the worst experience but far from good. Maybe the only care during the summer season…

10

Jonathan

Jul 9, 2025

·

Stayed 1 night

Great location and very clean

10

David

Nov 6, 2025

·

Stayed 1 night

Room was clean and staff was friendly.

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Rooms

Rooms are generally spacious and comfortable, with some harbor views and quiet stays noted. Several reviews mention thin walls, firm beds or soft pillows, intermittent TV or HVAC issues, aging fixtures, and occasionally unreliable Wi‑Fi.

Related guest reviews

8

Trang

Sep 13, 2025

·

Stayed 4 nights

Good location; however, it is not waterfront. There were some heavy foot on top floor. We were on the 5th floor which we thought was the highest floor but it turns out there is a residence 6th floor. Did not like the thin walls and heavy foot steps above.

6

DOMINIC

Oct 2, 2025

·

Stayed 2 nights

We did not have tv from check in till the next full day. There was a problem with the wire from wall to tv. And when you get to a room you expect everything to be perfect. We did not notice the time on the clock. The clock was off by an hour. And because of that we missed our dinner reservation. First time I was unhappy about one of your properties.

10

Ronald

Sep 29, 2025

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Stayed 1 night

Our room was very quiet and the view was lovely

8

Lyza

Jul 4, 2024

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Stayed 1 night

The stay was great. My only complaint is about the beds. There bed felt like a thin mattress topper with plywood underneath. Close to everything, walkable, free breakfast, nice indoor pool.

8

Jesus

Aug 9, 2025

·

Stayed 2 nights

We had a good stay, unfortunately voices from the other rooms and hallway were definitely noticeable from the inside of our room. But our location was within walking disoriented places of interests.

8

Elizabeth

Nov 12, 2025

·

Stayed 1 night

The room was clean and comfortable.

6

Laura

Aug 7, 2025

·

Stayed 2 nights

Staff were very nice and very accommodating. We paid for the convenience of this hotel’s location. It is pretty tired and the rooms & bathrooms are showing some significant wear and tear. Hampton Inn bedding is not very nice. It’s enough to make me want to switch from Hilton to Marriott (Hampton vs courtyard - courtyard’s bedding wins every time.)

10

Anthony

Aug 6, 2025

·

Stayed 2 nights

The location of this property makes shopping and dining very walkable. While the overnight parking is pricey it is competitive with the options in the area. The pool is a nice option for the kids to spend some time. The breakfast is convenient and tasty. Our biggest complaint though was the beds were not comfortable. They are in need of a refresh or replacement.

8

John

Aug 14, 2023

·

Stayed 1 night

Great, Wi-Fi doesn’t work as it should

6

MICHAEL

Mar 19, 2025

·

Stayed 1 night

Refrigerator made a lot of noise. TV worked sometimes sometimes didn’t problem with the remote.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, and valet is often efficient. Some guests experienced long waits, inconsistent follow-through, or isolated rude interactions.

Related guest reviews

10

Michael

May 15, 2025

·

Stayed 2 nights

The staff has exceeded expectations in all areas. From check in to check out everything we needed was attended to with a smile and efficiency. I highly recommend this spot for its location as well. So much in walking distance and never a dull moment.

10

cannie

Sep 2, 2025

·

Stayed 1 night

Daniel who checked us in was extremely helpful and welcoming!

10

William

Aug 27, 2025

·

Stayed 2 nights

The staff was remarkable, friendly, ready to help with any need.

8

LISA

Sep 11, 2024

·

Stayed 1 night

My first room stunk of cigarette smoke but they were fortunately quick tonswitch us to another room. That one was very clean and quiet. The beds were so comfortable! The staff were so friendly but there were long wait times since they were understaffed. Overall, we really enjoyed our stay and would certainly stay there again.

6

lori

Jul 19, 2025

·

Stayed 3 nights

When we checked in Ken seemed overwhelmed. They need at least two people behind desk. He went through everything very fast. Not overly friendly. Valets also need additional help. Sometimes one person, other times 3.??? Breakfast was crowded and would have liked to see tables looking less greasy. Worst part of the trip was dishonesty in housekeeping. I left a pair of pants hanging behind bathroom door on hanger and called when I realized from the road. Supervisor very kind to call me back but said no pants were turned in. That may have been true. I questioned whether I made the mistake and they did get packed but when we arrived in Boston, they were not in my suitcase. There is only one conclusion to draw here. I had just worn them the day before. The hot wet l has all your information and could easily get them returned by mail to you but housekeeping has to be honest and should easily be able to find out who cleaned our room after we left.

10

Victor Jose

Jun 26, 2025

·

Stayed 4 nights

Great stay at this property, super nice staff and great location.

8

Dong Jin

Jun 28, 2025

·

Stayed 2 nights

The service was poor.

10

James

Dec 19, 2024

·

Stayed 1 night

Desk staff very polite and courteous; day valet was very rude however. That aside, an enjoyable stay

10

Jeff

Apr 13, 2025

·

Stayed 1 night

Staff was friendly. Valet service was awesome.

8

Bonnie

Jun 27, 2025

·

Stayed 3 nights

The location was ideal. Staff is excellent . Hotel could use some fixing up. . Starting to age. One of the two elevators was broken most of our three day stay. Paint is peeling in places.Breakfast was typical for this type of hotel. $40 parking charge valet only was also what I’m used to. So no big surprise although $120 for our three day stay was painful. I’d stay there again because of the location and very courteous and helpful front desk staff

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Location

Excellent Old Port location within easy walking distance of Commercial Street, ferries, shops, and restaurants. A few guests noted it is not directly on the waterfront and mentioned occasional safety concerns at night.

Related guest reviews

10

Alex

Jun 17, 2025

·

Stayed 3 nights

Great location

8

Trang

Sep 13, 2025

·

Stayed 4 nights

Good location; however, it is not waterfront. There were some heavy foot on top floor. We were on the 5th floor which we thought was the highest floor but it turns out there is a residence 6th floor. Did not like the thin walls and heavy foot steps above.

8

Greta

Jul 29, 2025

·

Stayed 2 nights

Convenient to waterfront.

10

Chris

Jul 21, 2025

·

Stayed 3 nights

Perfect location for our stay in Portland - walking distance to everything we wanted to do

10

Sylvia

Sep 28, 2025

·

Stayed 3 nights

This Hampton Inn is conveniently located near all the action and restaurants on Commercial St. We could walk EVERYWHERE --including beautiful Casco Bay! It's our favorite hotel in Portland!

8

Stacy

Aug 12, 2024

·

Stayed 2 nights

Great spot for walking around the Old Port, with lots of great restaurants and shopping. Also convenient to take a boat tour as it's right across the street from the ferry terminal.

10

Jennifer

Nov 2, 2025

·

Stayed 1 night

The hotel was right in the middle of old port, which allows you to do a lot of walking after check in! The valet is $40 per night. Hotel was exceptionally clean, great service, and a great breakfast that was well stocked and kept. A great stay!

4

STEPHEN

Oct 3, 2025

·

Stayed 1 night

Downtown Portland is very seedy. You dont feel safe at night. The area has too many homeless roaming the streets. The area is very dark and has an unsafe feeling. No police presence... You need to look over your shoulder in the down town area. We we're very disappointed with Portland down town. To make it even worse, $40 parking fees are a rip off. This area is taking advantage of the tourist.

10

Nathan

Aug 22, 2025

·

Stayed 2 nights

Good location. Everything in Old Port is an easy walk.

10

colin

Apr 10, 2024

·

Stayed 1 night

Walking distance to the waterfront.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is convenient and often described as good or varied. Feedback ranges from great to average, with strict closing times and limited options for certain diets noted.

Related guest reviews

6

Shannon

Dec 2, 2025

·

Stayed 2 nights

Overall, we had a good stay, but the bed was too hard for us and the pool had too much chlorine. The free breakfast was great, we especially liked that there was different food offered each morning.

8

Sally

Sep 13, 2025

·

Stayed 1 night

Great location for those on the go. It is close to the ferry, tour pickups, shopping, dining and very walkable. It was clean, front desk staff were helpful, and the free breakfast was very good - not something that can be said for a lot of hotels. Reasonably priced as well.

6

Tina

Mar 29, 2025

·

Stayed 1 night

Valet parking is $40 way too expensive. We were able to find street parking that was way less expensive. Breakfast was included but ends at 10am sharp. People were still trying to get breakfast and they were closing the doors.

10

Val

Feb 11, 2025

·

Stayed 3 nights

We were very pleased with the Hampton Inn Portland Waterfront. Our room on the 5th floor had a marvelous view of the harbor - we could have spent hours watching the ferries and tugs working! The room was spacious and comfortable and had sufficient linens for the 2 of us. The buffet breakfast offered a large selection of items, but some things (oatmeal, cheese omelets, and baked goods) were pretty mediocre; the waffles, scrambled eggs, and bacon were quite good. We applaud the efforts of Hilton to be ecologically responsible - but we do wish paper cutlery in the breakfast area were replaced with bamboo and foam cups in the rooms were replaced with ceramic mugs. The price for our long weekend stay was very reasonable. We will very definitely be back for another stay!

10

Priya

Jul 9, 2024

·

Stayed 1 night

Great location and service. Amazing breakfast - good for families.

6

Jayne

Jul 24, 2025

·

Stayed 3 nights

I didn't like the fact that they charge their own guests $3 for a bottle of water. I also didn't like the fact that you could never rely on someone to be available at the front desk. ALWAYS a wait in line, even if all you needed was the answer to a simple question. The free breakfast was too much oriented toward young children

8

Mary

Apr 23, 2025

·

Stayed 3 nights

We enjoyed our stay and the only issues I had was no loungers in the pool area to lay and relax and the towels for that area are brutal.They are too small for drying off.The other complaint was breakfast.The eggs and meat was great.The fruit salad was also good but I cannot have lactose or gluten.So no milk for my cereal or oatmeal and no toast or any other bread products.Most hotels I go too have oat or almond milk for people with allergies and gluen free bread.

10

Jennifer

Nov 2, 2025

·

Stayed 1 night

The hotel was right in the middle of old port, which allows you to do a lot of walking after check in! The valet is $40 per night. Hotel was exceptionally clean, great service, and a great breakfast that was well stocked and kept. A great stay!

8

Greg

Jul 25, 2025

·

Stayed 2 nights

Very nice place. Elevator was down for a day or so, but that happens. Breakfast was great. Be sure to eat at the pizza brewery near by and on the piers where the boats come in. Best seafood!

2

Kimberly

Sep 15, 2025

·

Stayed 3 nights

For $404 a night you’d think their check in staff would greet you as royalty not as an inconvenience. And the free breakfast? Hard boiled eggs sitting in the sun, opened until 10 am but tried to close it down at 9:57. Just horribly disappointing.

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Month	Average price
January	$101
February	$111
March	$104
April	$126
May	$220
June	$328
July	$418
August	$428
September	$362
October	$342
November	$137
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $450	17 $408	18 $422	19 $644
20 $275	21 $393	22 $421	23 $461	24 $470	25 $712	26 $800
27 $273	28 $386	29 $418	30 $439

Su	Mo	Tu	We	Th	Fr	Sa
				1 $566	2 $454	3
4 $368	5 $533	6 $543	7 $431	8 $474	9 $451	10
11 $489	12 $409	13 $462	14 $472	15 $458	16 $440	17 $619
18 $303	19 $322	20 $395	21 $471	22 $460	23 $457	24 $457
25 $215	26 $211	27 $196	28 $199	29 $179	30 $190	31 $191

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Bathtub (Hearing)

Room, King Bed Waterview

Studio Suite, King Bed Waterview

Room, 2 Queen Beds

Room, Two Queen Beds

Accessible Room, Two Queen Beds (Roll-In Shower)

Room, King Bed

Accessible Room, Two Queen Beds (Mobility Tub)

Accessible Studio Suite, King Bed Waterview (Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn Portland Downtown - Waterfront

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