Name: Hotel Sunshine Kinugawa
Address: Kinugawa Onsen Ohara 1437-1, Kinugawa Onsen, Nikko, Japan, Nikko, Tochigi Prefecture, JP
Price range: $101–$248 per night
Rating: 8.25

What guests think

At Hotel Sunshine Kinugawa, reviewers consistently praise the friendly service, relaxed onsen experience, and satisfying buffet meals, while noting the property’s retro age, occasional odors, and limitations like weaker air conditioning, peak-time bath crowding, and booking‑required station shuttles.

Rooms are often large and comfortable in traditional tatami style, with standout river or mountain views; some are renovated while decor elsewhere feels dated. The setting beside the suspension bridge is scenic and roughly a 10–20 minute walk from Kinugawaonsen Station, with parking convenient for drivers. Overall, expect a comfortable, nostalgic stay in nature with broad views and calm evenings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsen facilities are a highlight, with public baths, private options, and even a foot-bath cafe; several note the complex is older and can feel small or busy at peak times. Parking is convenient and there’s a limited, bookable shuttle to the station.

Related guest reviews

10

Tak Hang

Dec 2, 2025

·

Stayed 2 nights

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious

4

Hans Ulrich

Jun 9, 2025

·

Stayed 2 nights

First, the positive: The room was renovated! The rest of the hotel is in an absolutely desolate state. Old, worn, and not at all like the pictures on Hotels.com. The onsen, and especially the sauna, are on the verge of collapse. Absolutely unacceptable. The foreign staff, from Nepal or Pakistan, are unfriendly and arrogant—there's no Japanese atmosphere at all. I've been traveling to Japan for onsen 5-7 times a year for over 12 years. But this hotel is a disgrace.

10

huilan

Mar 8, 2024

·

Stayed 1 night

飯店離車站有段距離，接駁車沒有接的服務，不太方便。被要求早上10點退房，太趕了，退房後想再使用大浴場設施，又被要求收費。晚餐很不錯，但早餐普通。

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10

Mercedes

Jun 19, 2025

·

Stayed 2 nights

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.

8

Angela

Nov 13, 2025

·

Stayed 2 nights

Great public bath. Awesome location.

8

Lindsey

Apr 27, 2025

·

Stayed 3 nights

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.

10

一好

Oct 27, 2025

·

Stayed 1 night

日光東照宮・華厳の滝・竜頭の滝を訪問するために宿泊しました。温泉で施設もよく大変良かったです。駐車場もホテルの隣にありスペースも広く便利でした。

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10

Peggy

Jul 8, 2023

·

Stayed 1 night

My daughter and I love onsens but we were very pleasantly surprised to find ourselves in an upgraded room that was spacious and had a peaceful view. The baths were clean, spacious and uncrowded. We especially liked the outdoor pool with it's tranquil views. We opted for the breakfast and dinner plan and were glad we did as we could just pop down in our yukata, We enjoyed the variety and quality of the buffet style fare. The hotel also offers good and very reasonably priced massages.

10

Saeko

Jul 6, 2025

·

Stayed 3 nights

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.

10

Luca

Oct 29, 2024

·

Stayed 1 night

Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price.

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Cleanliness

Many reviews describe rooms and common areas as clean and well maintained. Some mention odors in older areas or rooms and occasional issues in bathing areas.

Related guest reviews

10

Benjamin

Oct 7, 2024

·

Stayed 1 night

Had a great stay here! The room was beautifully styled with tatami and was probably the biggest hotel room we've ever had in Japan, being almost the size of a small apartment. The views around are simply breathtaking, and even if it is an older building, it is very well maintained. The onsen areas are fantastic, and if going with a partner, I'd highly recommend booking one of the private ones if available. I'd also recommend booking the breakfast buffet, as it was very good with a great amount of options. The staff are the best part, however. Immediately we felt welcome, and they were always attentive and ready to assist with anything. They're the real sunshine here! Would gladly come back in the future.

6

???

Aug 14, 2023

·

Stayed 1 night

接客は丁寧で気持ち良い。浴衣が臭うのと、風呂場の洗い場でゴミが散乱していた。

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4

Yoshiki

Jul 28, 2025

·

Stayed 1 night

食事には満足しませんでした。それから露天風呂に浮遊物が多く清潔さを感じませんでした。

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10

PO-WEN

Feb 1, 2026

·

Stayed 1 night

打掃非常整潔乾淨，服務人員深具服務熱誠

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10

Bahar

Oct 10, 2025

·

Stayed 1 night

Clean

10

TSZ YING

Dec 6, 2025

·

Stayed 2 nights

房大，潔淨

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8

Yui

Jul 25, 2023

·

Stayed 2 nights

古いながらもよく管理されています。建物や設備が全体的に古いですが、それをカバーするようにスタッフの対応がとても良かったです。設備の更新は必要性を感じます。館内の空調設備が古いせいかフロア全体に喫煙した臭いやカビのような臭いが充満していました。また風呂場の清掃状況は少し気になりました。マットの交換やシャワーなどの清掃がこまめにできているとより良いと思います。吊橋が見え、とても良い景色がよく、広々とした客室でとても快適に過ごせました。

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6

Stephen

Jun 19, 2024

·

Stayed 1 night

very old property already, smells of smoke

10

ATSUSHI

Dec 8, 2025

·

Stayed 1 night

建物は古いようだが、部屋は清潔で設備も整理されており、建物の古さを感じさせない。良い滞在をさせていただく事が出来ました。

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8

KIYOHISA

Aug 16, 2025

·

Stayed 1 night

ホテルの外観が古かったので到着時は不安でしたが、部屋に入ってみたらサイトの写真通りの綺麗な部屋で安心。満足でした

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally very spacious, many in traditional tatami style, with standout river or mountain views; some are renovated. Decor feels dated in places and a few guests reported weak air conditioning.

Related guest reviews

8

KAZUHIRO

Aug 3, 2024

·

Stayed 1 night

14階で広くて、エアコンが弱くて暑いときがあった。

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10

Joseph

Apr 17, 2025

·

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip

10

Tak Hang

Dec 2, 2025

·

Stayed 2 nights

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious

10

TSZ YING

Dec 6, 2025

·

Stayed 2 nights

房大，潔淨

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8

Gary

May 13, 2025

·

Stayed 2 nights

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!

8

Hendrik

Jul 28, 2024

·

Stayed 1 night

The hotel is old, it gives the feeling you've travelled back in time. We booked the hotel to experience classic room with futon beds. The view from the room was very nice. Breakfast / dinner buffet was fine. The room came with kimono / yukata and quite a lot of people were wearing them in the restaurant too. We had a non-smoking room. The room smelled a bit, but this is just from wooden materials in the room in combination with the hot weather. It certainly did not smell like someone had smoked in the room. Also there were no insects in our room. It was a nice experience.

10

Sae

Oct 20, 2025

·

Stayed 1 night

お部屋からの眺めが良かったです。

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10

Robin

Oct 19, 2024

·

Stayed 2 nights

Very friendly and helpful staff who spoke English well! Lots of amenities and loved the private onsens. The building was a little outdated and the air conditioner didnt work well so we couldnt get rid of the slight smell the room had. Overall with their breakfasts and views too, I'd come back.

8

Lindsey

Apr 27, 2025

·

Stayed 3 nights

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.

10

Heather

Dec 18, 2024

·

Stayed 2 nights

Loved our stay in the presidential suite! The private onsen on the rooftop balcony was incredible. Room was very spacious and comfortable. Price was great for this room! English was a bit tough but front desk was very helpful. Ate the included traditional Japanese dinner and breakfast for only 1 out of our 2 nights there. You’ll need to be adventurous for those meals! There’s also a great ramen and burger walking spot nearby for a less adventurous meal. The public onsen was gorgeous and not crowded mid-afternoon. We both have a couple tattoos and were okay to enter, and could also use a towel to cover if needed. Booked a couples massage and facial, massage was lymphatic drainage and helped reduce swelling for all those Japanese beers and eats when down in Tokyo. Suspension bridge near the hotel was fun to explore and easy access to a waterfall view. Foot bath at the attached restaurant with a beer was great! Our room shower didn’t work during peak onsen hours and was very outdated. Overall would come here if you’re looking for a remote experience in Japan off the beaten path. Get the presidential suite, you won’t regret it!

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Service

Staff are widely described as friendly, helpful, and accommodating, with smooth check-in and some English support. A few guests noted language barriers or wished shuttles ran more frequently.

Related guest reviews

8

Gary

May 13, 2025

·

Stayed 2 nights

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!

8

KENICHIRO

Aug 16, 2024

·

Stayed 1 night

館内、室内も綺麗で接客も丁寧でとても満足でした。ただ、駅からの送迎バスの本数や時間を調整していただけるとありがたいです。（予約制でもいいので）

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4

Hans Ulrich

Jun 9, 2025

·

Stayed 2 nights

First, the positive: The room was renovated! The rest of the hotel is in an absolutely desolate state. Old, worn, and not at all like the pictures on Hotels.com. The onsen, and especially the sauna, are on the verge of collapse. Absolutely unacceptable. The foreign staff, from Nepal or Pakistan, are unfriendly and arrogant—there's no Japanese atmosphere at all. I've been traveling to Japan for onsen 5-7 times a year for over 12 years. But this hotel is a disgrace.

10

ISAMU

Feb 7, 2025

·

Stayed 1 night

到着が遅くなりそうだったので、フロントに電話すると、親切かつ的確な対応をしていただきました。

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10

Masahiro

Jan 20, 2023

·

Stayed 1 night

鬼怒川温泉のホテル群の中でも最も評判が良いホテルの中の一つと聞いて、家族4人で予約しました。評判通りの満足度だったと思います。＜スタッフのサービスについて＞全体的に手厚いサービスをしていただいたと感じました（ハイシーズンではなく、混みあっていなかったからという面もあるかもしれませんが）。受付をしたらスタッフが真っ先に家族写真を撮ってくれましたし、食事中も子供がいるためテーブルの上が散らかりがちだったのですが、スタッフがよく気にかけて片付けてくれたりしました。＜清潔度について＞ホテルの築年数はそれなりに経っているはずですが、実際に宿泊して館内で「古い」「汚い」と気になるような場所は特にありませんでした。＜温泉について＞小さい子供がいたので露天風呂などは堪能できませんでしたが、広くて快適でした。栃木らしいイチゴの香りのシャンプー・ボディソープが置いてあったりして面白いと思いました。＜食事について＞バイキングでそこまで期待していなかったのですが、想像よりも美味しかったし楽しめました。その場で焼いてくれるステーキや串揚げが特に美味しかったです。＜ホテル周辺について＞すぐ近くにはあまり目立ったレジャーはなさそうでしたが、車で5～10分くらいの所には東部ワールドスクウェア、日光江戸村など色々あります。賑やかで華やかな感じが好きな人には少し物足りないかもしれませんが、ゆっくり落ち着いた時間を堪能したい人には丁度良いと思います。

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10

MAYUMI

Aug 14, 2024

·

Stayed 1 night

スタッフはとても親切で良かった

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10

Mercedes

Jun 19, 2025

·

Stayed 2 nights

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.

8

tositeru

Jun 9, 2024

·

Stayed 1 night

スタッフの対応が良い

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8

Hiroki

Nov 14, 2025

·

Stayed 1 night

食事も含め、スタッフの対応や施設も良かったです。特に帰りの見送りが気持ち良かったです！ありがとうございました

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10

Saeko

Jul 6, 2025

·

Stayed 3 nights

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.

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Location

Scenic riverside setting beside the suspension bridge, about a 10–20 minute walk from Kinugawaonsen Station. The area is quiet; parking is easy, and morning shuttles are available by request.

Related guest reviews

8

Lau wai

Oct 24, 2023

·

Stayed 2 nights

房間極為寛敞舒適，房間配有陽台，景色十分優美，但距離車站有點遠！

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10

GISELE

Nov 16, 2023

·

Stayed 2 nights

Excelente custo benefício. Localizado próximo a Kinugawa Station, excelente café da manhã, quarto enorme. Entre o hotel e a estação há uma lavanderia que em 1h é possível lavar e secar as roupas de viagem. Recomendo

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10

Yoshinari

Feb 24, 2023

·

Stayed 1 night

コスパ、ロケーション、清潔さ全てが了解です。コスパは食事豊富な食材が小鉢で取りやすく陳列され清潔、90分飲み放題が1,950円とお手頃。ロケーションは鬼怒川渓谷と吊り橋がホテルの真ん前、大浴場からも一望できる。観光名所も近く、文句なし。

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10

Lily

Dec 29, 2024

·

Stayed 3 nights

This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again!

8

Melinda

Sep 8, 2023

·

Stayed 1 night

Love the view from our room. Love the breakfast buffet , included with the room. Just need to remind costumers that dining facilities close early for dinner, no convenience store nearby. Thank you!

8

PENG-YUAN

Nov 29, 2024

·

Stayed 1 night

如果能提供車站接送就更好了

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8

Angela

Nov 13, 2025

·

Stayed 2 nights

Great public bath. Awesome location.

8

cuong

Nov 27, 2024

·

Stayed 3 nights

nice location

8

Lindsey

Apr 27, 2025

·

Stayed 3 nights

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.

10

一好

Oct 27, 2025

·

Stayed 1 night

日光東照宮・華厳の滝・竜頭の滝を訪問するために宿泊しました。温泉で施設もよく大変良かったです。駐車場もホテルの隣にありスペースも広く便利でした。

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Dining

Buffet breakfasts and dinners are frequently praised for variety and taste, with options for children and live stations; kaiseki meals pleased some. A minority found certain dishes average, repetitive, or unavailable.

Related guest reviews

8

Andrew

May 20, 2025

·

Stayed 1 night

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity

8

Makoto

Mar 24, 2023

·

Stayed 2 nights

バイキングが2日連続で同じメニューだったのは残念。カニも電話で確認してあると思ったら、イベント終了していてなかった。それ以外は値段も含めて満足でした。

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10

Tak Hang

Dec 2, 2025

·

Stayed 2 nights

Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious

10

HIROKO

Aug 14, 2023

·

Stayed 2 nights

館内とても清潔で、空調も快適でした。スタッフさんも丁寧で好印象です。お料理も良かったです。

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6

Nicholas

Sep 20, 2024

·

Stayed 2 nights

Very helpful staff but property is very dated and air conditioning was very weak. The onsen and bridge are really nice. Food was okay but had lots of variety. The view was fantastic.

10

Ka Ling

May 23, 2025

·

Stayed 1 night

因為與兩歲小朋友一同入住，所以訂了這間餐廳是自助餐形式的溫泉酒店，早餐及晚餐都很好，跟其他懷石料形式的比較，與小朋友同行的還是自助餐比較適合。我們住了一晚訂了豪華日式客房，房間很大，小朋友在榻榻米上跑動很高興。溫泉區一般，但也很舒適，整體也十分值得推薦。

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10

ゆりえ

Mar 29, 2025

·

Stayed 1 night

お部屋がとにかく明るく清潔で広くて最高でした。バイキングでは夕食・朝食共に美味しかったです。

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10

Peggy

Jul 8, 2023

·

Stayed 1 night

My daughter and I love onsens but we were very pleasantly surprised to find ourselves in an upgraded room that was spacious and had a peaceful view. The baths were clean, spacious and uncrowded. We especially liked the outdoor pool with it's tranquil views. We opted for the breakfast and dinner plan and were glad we did as we could just pop down in our yukata, We enjoyed the variety and quality of the buffet style fare. The hotel also offers good and very reasonably priced massages.

10

Luca

Oct 29, 2024

·

Stayed 1 night

Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price.

10

Hajime

Mar 22, 2025

·

Stayed 1 night

施設自体は古めだが食事　スタッフのサービスは大満足

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AI-generated summary based on recent guest reviews

Month	Average price
January	$135
February	$124
March	$143
April	$120
May	$144
June	$124
July	$130
August	$195
September	$154
October	$172
November	$184
December	$148

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $127	3
4 $170	5 $127	6 $127	7 $126	8 $127	9 $127	10 $208
11	12 $114	13 $101	14 $139	15 $114	16 $248	17 $202
18 $150	19 $139	20 $139	21 $140	22 $179	23 $178	24 $203
25 $178	26 $152	27 $202	28 $152	29 $178	30 $192	31 $225

Hotel Sunshine Kinugawa

Prices for Hotel Sunshine Kinugawa

Monthly average prices

About this property

Location

Room options

Standard Room, Accessible

Deluxe Room, Mountain View

Standard Room

Royal Room (Quadruple Use)

Deluxe Room, Mountain View

Superior Room (Japanese-Style)

Japanese Style Room Selected At Check-In

Family Room

Standard Room (Japanese-Style)

Deluxe Room (Japanese Style)

Premium Room

Premier Room, Mountain View

Guest reviews of Hotel Sunshine Kinugawa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Sunshine Kinugawa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $127	24 $179	25 $103	26 $151
27 $173	28 $103	29 $179	30 $243