Name: Best Western Zaan Inn, Amsterdam - Zaandam
Address: Grenehout 22, Zaandam, Netherlands, Zaandam, North Holland, NL
Price range: US$85–US$271 per night
Rating: 8.1

What guests think

At Best Western Zaan Inn, Amsterdam - Zaandam, guests generally find clean, functional rooms and friendly staff, while noting dated decor, basic in-room kitchenettes, mixed breakfast quality, and occasional issues with maintenance, noise, Wi-Fi, or billing.

The location provides quick train links to Amsterdam Central from nearby Zaandam station and a quieter base with a supermarket close by. Room size varies from small to spacious suites; comfort and amenities are simple, and air conditioning performance and soundproofing can be inconsistent. Overall, expect a practical base outside the center rather than a full-service or luxury stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available, typically paid around €15/day, with occasional access or billing hiccups; luggage storage felt insecure to some. Food and beverage facilities are limited or closed at times, and there is no on-site laundry despite some listings.

Related guest reviews

10

anthony

10 Mar 2023

·

Stayed 1 night

Quiet hotel with clean rooms. Staff were very friendly and parking was free.

8

George

2 Aug 2025

·

Stayed 1 night

Great hotel, however luggage storage was very unsafe and was not locked away. Therefore we had to pay to check in early as a result of this.

8

Rosa

1 Nov 2025

·

Stayed 2 nights

The parking was charged twice , we waste time trying to solve it

6

Samuel

17 Aug 2025

·

Stayed 1 night

No water in room after travelling. No bar at all anymore. No restaurant quick food.

8

chrystelle

18 Aug 2025

·

Stayed 2 nights

Bien dans l'ensemble. Check in et check out sur un écran, la personne de l'accueil vous fait signe de tout faire seul. Gros manque de lumière dans la suite familiale dont une chambre sans fenêtre, la salle de bain est presque dans le noir, assez contraignant pour se maquiller. Petite supérette à côté pour acheter croissants et viennoiseries à 1€ pour échapper au petit dej très cher (18€). Accès très facile à la gare pour rejoindre Amsterdam

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8

Thomas

22 Oct 2023

·

Stayed 2 nights

Erg goede Kamer met aardig en behulpzame personeel. Maar wel aan de dure kant. Er is een parkeerplek met genoeg ruimte voor een extra 15 Euro per dag.

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8

Alyssa

16 Sept 2025

·

Stayed 5 nights

The room and hotel were clean. Zaandam is a good area to stay if you want to be out of the busy city center. The parking looked to be about €15 a day, there were lots of spots. We didn’t use the parking but it would be a good hotel option if you needed it. The king bed in the room was very large. The pillows were kind of small. The air conditioning worked great and we could also open the window.

6

HENRY

7 Apr 2025

·

Stayed 2 nights

Expedia shows laundry but laundry is from outside vendor. Ceiling with old water marks

8

Anastasia Sergejewna

22 Jun 2025

·

Stayed 2 nights

Gutes Preis-Leistungs-Verhältnis. Das Personal war sehr nett. Die Schranke funktionierte leider nicht wie vorgesehen. Die Kamera sollte das Nummernschild erfassen und die Schranke sich automatisch öffnen; das funktionierte aber nicht, und man musste jedes Mal vom Parkplatz zur Rezeption laufen. 15 Minuten Fußweg zu Einkaufsmöglichkeiten und Restaurants. Bahnhof in der Nähe.

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10

MARTA TERESA

18 Mar 2023

·

Stayed 3 nights

Habitación enorme. Parking gratuito todo un extra. Al lado de la estación que te lleva al centro en 10-15 min todo un acierto. Al llegar nos dieron un bono de 13€ para gastar en el bar. Todo perfecto. Muy cómoda la estancia. Recomendable 100% y muy cerca de los molinos también que no puedes perderte.

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean, while others reported housekeeping misses, stains or dust, and bathroom/shower drainage odors or pooling.

Related guest reviews

10

anthony

10 Mar 2023

·

Stayed 1 night

Quiet hotel with clean rooms. Staff were very friendly and parking was free.

8

Helen

2 Nov 2025

·

Stayed 4 nights

Staff was great. Room is generally clean, but can use a totally cleaning because it's an old building. Bedding is ok, but are aged also. Location is great!

8

BYUNG GIL

21 Apr 2022

·

Stayed 2 nights

직원들의 친철함은 좋았지만 전반적으로 룸의 청소상태가 좋지 못했습니다. 눈에 보이는 것들만 치워지는 정도입니다. 자세히 보면 머리카락이며 먼지 등이 많아 머무르는 동안 조금은 신경이 쓰였습니다.

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6

Cindy

9 Apr 2024

·

Stayed 1 night

Niet heel schoon. Alleen 1 zeep in douche.

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8

Alyssa

16 Sept 2025

·

Stayed 5 nights

The room and hotel were clean. Zaandam is a good area to stay if you want to be out of the busy city center. The parking looked to be about €15 a day, there were lots of spots. We didn’t use the parking but it would be a good hotel option if you needed it. The king bed in the room was very large. The pillows were kind of small. The air conditioning worked great and we could also open the window.

10

Victoria

11 Sept 2024

·

Stayed 2 nights

Very clean and comfortable. Very friendly and helpful staff. Close to station and supermarket.

4

Nadia

21 Aug 2024

·

Stayed 3 nights

Not clean bathroom, shower, frig, flooring Show drain didn’t work, very very slow, and water filled to ankle height Smell from shower drain Cobwebs Frig broken Stained furniture and ironing board Burnt iron If we weren’t busy, maybe would have waited for repairs or should have asked to be moved. Only reason for at least two stars is staff were polite and location next to train was useful.

8

özgür

8 Dec 2025

·

Stayed 1 night

temiz ve güzeldi

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4

Kimberley

11 Apr 2024

·

Stayed 3 nights

Expected more from a VIP suite but was quite disappointed. As the suite seemed quite basic and could have been much cleaner. But there were lots of smudges, food crust on the bedroom curtain and food crust on the plates and dishes as though not washed thoroughly. There was a female staff member at reception on one of the evenings into my stay who was not helpful at all, slightly rude and very standoffish. I don’t recall the name but she was a short slightly round dark haired lady, with very elaborate false eyelashes. However, the mature gentleman who advised me my room was ready at the start of my stay/check in,was extremely polite, friendly and genuinely welcoming.

6

Maria

5 Oct 2025

·

Stayed 4 nights

Breakfast was awful. Food wasn’t replenished despite there being lots of staff and it not being busy. I had to ask for certain items of food. Our room wasnt cleaned well. And one day didn’t get cleaned at all.

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Rooms

Rooms range from small to spacious suites with basic decor; bed and pillow comfort varies, and some guests reported noise. Kitchenettes are minimal (usually microwave and mini-fridge, often no stove or dishes), while Wi-Fi and air conditioning reliability can vary.

Related guest reviews

6

Lucian

21 Jul 2023

·

Stayed 1 night

Pro: nice&polite check out reception staff -clean bathroom Cons: -rude & bored check-in reception staff - internet blocked by my antivirus due to pishing/suspect activity, so no internet -worn out, smelly room - basic breakfast, very, very salty bacon, dry eggs, and some croissants -expensive

8

Mahesh

25 Aug 2024

·

Stayed 1 night

Hotel location was excellent. Only drawback was the kitchen didn’t have stove to cook.

6

S.

3 Jun 2024

·

Stayed 1 night

5th floor very noisy!

8

Florian

20 Apr 2022

·

Stayed 2 nights

Die Dusche war sehr gut und sehr sauber und auch das Bett bequem. Die Klimaanlage war jedoch viel zu laut.

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8

Keisha

21 Sept 2025

·

Stayed 4 nights

The room was small but good enough. The bed was not comfortable, a bit hard. The station was close by, that made getting around easy.

6

Michael

21 Sept 2025

·

Stayed 3 nights

Booked a suite as we were staying several days and the small kitchenette with fridge and microwave would have come in handy (they did). Was actually given a disability access room which although large was a bit basic. It did have everything you could need; a bed (which was quite comfy), three armchairs (which were a little grubby), a dining table and four chairs but it was a little soulless. The only bit of decoration was a Dutch themed wooden mural above the bed. Being a disabled access room we had a wet room with a shower but the drainage area was quite small so we ended up with water pooling in other areas of the floor. Although not disabled ourselves we thought the kitchenette’s countertop and electrical sockets might be out of reach for wheelchair users. A pod coffee machine and kettle are supplied as well as tea and coffee but these are rationed; two teabags and two coffee pods per day (although we didn’t get coffee pods one day). Extra supplies can be purchased from reception, which also has a range of vending machines for snacks, drinks, breakfast and microwaveable meals. There is a handy Albert Heijn supermarket across the car park and the hotel itself is a short walk from the railway station.

8

Angela

22 Feb 2024

·

Stayed 3 nights

Great location right beside the metro and a shopping strip mall. We stayed in family room 411 and the internet rarely worked. They tried resetting the modem, but that didn’t help. . They offered to move us the 2nd day, but when we checked there were no family rooms available that day to switch to. Other than the internet access the hotel was nice.

8

Alyssa

16 Sept 2025

·

Stayed 5 nights

The room and hotel were clean. Zaandam is a good area to stay if you want to be out of the busy city center. The parking looked to be about €15 a day, there were lots of spots. We didn’t use the parking but it would be a good hotel option if you needed it. The king bed in the room was very large. The pillows were kind of small. The air conditioning worked great and we could also open the window.

8

Michael

27 Sept 2024

·

Stayed 4 nights

We had a family suite which was nice for 4 adults. The proximity to transportation was excellent. The train is just a 5 min walk. And there is a grocery store very close by. I would recommend this hotel but the only downside was the bed and pillows are not comfortable at all.

10

Ivy

19 Jun 2024

·

Stayed 4 nights

We were a family of three and booked the Suite. It was really spacious and was divided into two rooms. A bedroom and a living area. The bed was a King bed which was plenty of room and my daughter slept on the sofa bed, which could have been more comfortable. It was clean but basic. The suite also had a large bathroom and a kitchenette with microwave, sink etc. Would have been good if they supplied cutlery and plates in the room though.

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Service

Many mention friendly, helpful staff, but experiences vary with reports of rude or unwelcoming reception, self-service check-in, and occasional double-charge or inflexible policy issues that required follow-up.

Related guest reviews

8

Angela

22 Feb 2024

·

Stayed 3 nights

Great location right beside the metro and a shopping strip mall. We stayed in family room 411 and the internet rarely worked. They tried resetting the modem, but that didn’t help. . They offered to move us the 2nd day, but when we checked there were no family rooms available that day to switch to. Other than the internet access the hotel was nice.

10

Alida

3 Jul 2025

·

Stayed 3 nights

Excellent stay Excellent service Excellent reception Will stay again

6

Don

27 May 2025

·

Stayed 1 night

All ok except for being charged twice for my stay. The man on reception did eventually refund me for this. Bed was comfortable.

10

Fung Chin

2 Sept 2025

·

Stayed 2 nights

We had a really pleasant stay at the Best Western Zaan Hotel. The location was very convenient, the room was clean and comfortable, and the staff were all very friendly and helpful. Breakfast was great with plenty of choices. Would definitely stay here again!

8

Anastasia Sergejewna

22 Jun 2025

·

Stayed 2 nights

Gutes Preis-Leistungs-Verhältnis. Das Personal war sehr nett. Die Schranke funktionierte leider nicht wie vorgesehen. Die Kamera sollte das Nummernschild erfassen und die Schranke sich automatisch öffnen; das funktionierte aber nicht, und man musste jedes Mal vom Parkplatz zur Rezeption laufen. 15 Minuten Fußweg zu Einkaufsmöglichkeiten und Restaurants. Bahnhof in der Nähe.

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8

Gregory

3 Apr 2025

·

Stayed 6 nights

Receptionist needs an attitude adjustment in cyst service

4

David

23 Jul 2023

·

Stayed 4 nights

On arrival the staff were very unwelcoming and uncooperative around the fact that we had had a cash flow problem meaning we could not easily pay for 4 nights in one go. They showed no respect for my Silver Membership status. Prior to our arrival I had tried to reduce our stay to 3 nights but they said I would have to cancel the bookings and rebook. This is ridiculous. I cannot understand why they could not just cancel the 4th night. When we left they said bye. Nothing else. They did not realise we had stayed there this year for the second time because we liked it last year. We will not stay here again.

10

Victoria

11 Sept 2024

·

Stayed 2 nights

Very clean and comfortable. Very friendly and helpful staff. Close to station and supermarket.

4

Eren

25 Aug 2024

·

Stayed 2 nights

Der Nachtförtner war äußerst unfreundlich und mies gelaunt. Und das in jeder Nacht in der er anwesend war. So ein alter Glatzkopf. Ich hatte ne Suite gebucht und habe ein Zimmer bekommen in dem man die Fenster nicht öffnen konnte. Es war wirklich sehr schlechte Luft im Zimmer. Schwer gewesen Nachts zu schlafen. Alles in Allem könnte man was anständiges aus diesem Hotel machen. Aber leider macht so ein Aggro Hans keinen Spaß wenn man in Urlaub ist und stickige Zimme sind auch nicht cool. Dazu kommt, dass es hieß es gibt ne kleine Küche in der Suite. Die Küche bestand aus Ner Mikrowelle und einem nicht funktionierenden Mini-Kühlschrank. Also echt nicht weiterempfehlen.

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8

Irene

4 Jul 2024

·

Stayed 4 nights

The staff is excellent. They go beyond. The bathroom needs more counter space and more hooks and hung lower. Just a 5 minute walk to train station and walking street for shopping. Also by an Albert Hein market.

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Location

Convenient setting a short walk from Zaandam station with 10–15 minute trains to Amsterdam Central; supermarket and shopping nearby, and the area feels calmer than the city center.

Related guest reviews

8

Rob

8 Oct 2025

·

Stayed 2 nights

Kamer was ruim en schoon. De bedden waren goed, niet te hard en niet te zacht. Ontbijt was ok, niet heel veel keuze, maar voldoende om een start in de dag te maken. Koffie was lekker. Er was een redelijk grote Albert Heijn vrijwel naast het hotel. Prima om nog wat snacks en drinken voor in de kamer in te slaan. Er is een klein koelkastje in de kamer. Voor een stedentrip naar Amsterdam een uitstekende keuze. Op 3 minuten lopen van station Zaandam en vandaar in 12 minuten naar Amsterdam Centraal. Zeker een aanrader!

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10

Alvaro

21 Sept 2025

·

Stayed 1 night

Great location

8

Pamela

6 Apr 2025

·

Stayed 2 nights

Good location to easily get train into Amsterdam central.

10

Hugh

4 Sept 2023

·

Stayed 3 nights

Great chain hotel near the railway station. 10 mins to Amsterdam Centraal. Lovely town centre by the station. What's not to like?

8

Jalyson

17 Jun 2025

·

Stayed 2 nights

Hotel ao redor de Amsterdam , muito perto da estação de trem que te leva a estação central em 15 minutos .

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10

JULYAN CECILIA

25 Jan 2024

·

Stayed 6 nights

Muito bem localizado em frente ao supermercado e a menos de 5 minutos da estação. Quarto grande e confortável. Recomendo muito e com certeza voltarei!

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10

Wendell

15 Jun 2024

·

Stayed 2 nights

Very convenient to Zaandam station, safe area, nearby geocery and shopping for easy food. Clean hotel and nice room.

8

Pamela

24 May 2025

·

Stayed 7 nights

Close to train. Nice area

10

SAMUEL

1 Sept 2025

·

Stayed 10 nights

I highly recommend this property. Huge rooms for Europe and right next to Zandaam train to Amsterdam. There's also groceries in the same parking lot which saved us tons of money. Really happy with our stay.

10

Vassili

29 Jun 2025

·

Stayed 8 nights

12 minutes from Amsterdam by train

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Dining

Breakfast reviews are inconsistent, ranging from great variety to poor replenishment and high prices; restaurant and bar service appears limited or closed at times.

Related guest reviews

10

André

8 Nov 2023

·

Stayed 1 night

Jammer dat er niet vermeld was dat het restaurant gesloten was voor het avond eten. Voor de rest een goed hotel met vriendelijk personeel

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6

Lucian

21 Jul 2023

·

Stayed 1 night

Pro: nice&polite check out reception staff -clean bathroom Cons: -rude & bored check-in reception staff - internet blocked by my antivirus due to pishing/suspect activity, so no internet -worn out, smelly room - basic breakfast, very, very salty bacon, dry eggs, and some croissants -expensive

6

Samuel

17 Aug 2025

·

Stayed 1 night

No water in room after travelling. No bar at all anymore. No restaurant quick food.

8

chrystelle

18 Aug 2025

·

Stayed 2 nights

Bien dans l'ensemble. Check in et check out sur un écran, la personne de l'accueil vous fait signe de tout faire seul. Gros manque de lumière dans la suite familiale dont une chambre sans fenêtre, la salle de bain est presque dans le noir, assez contraignant pour se maquiller. Petite supérette à côté pour acheter croissants et viennoiseries à 1€ pour échapper au petit dej très cher (18€). Accès très facile à la gare pour rejoindre Amsterdam

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10

Fung Chin

2 Sept 2025

·

Stayed 2 nights

We had a really pleasant stay at the Best Western Zaan Hotel. The location was very convenient, the room was clean and comfortable, and the staff were all very friendly and helpful. Breakfast was great with plenty of choices. Would definitely stay here again!

8

Charles

28 May 2022

·

Stayed 1 night

Accueil chaleureux, très sympa et à l’écoute , Un bon restaurant dans l’hôtel Je recommande !!!!

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4

Pierre Louis

16 May 2023

·

Stayed 3 nights

Honteux la façon de nettoyer la chambre chaque jour et le lit même pas refait quand au restaurant le soir digne d une cantine et quand on voit le plafond du restaurant un sacré problème d hygiène. Par contre le petit déjeuner correcte. Aucune personne ne connais pas un mot de français donc aucune information et même pas de remerciement au départ

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10

Leonardo

13 Aug 2025

·

Stayed 1 night

El servicio muy bueno, el hotel muy bueno, pero el beneficio de VIP ha sido un poco confuso, en principio te dan un copon de 13€ para consumir en comida y bebidas, pero solo lo puedes usar en el desayuno, pero si ya tienes el desayuno pago no te sirve de nada, devolvi sin utulizar el cupon de 13€ de la primera vez, la segunda vez el muchacho del front desk fue amable y no me cobro el parqueo a cambio de no coger un cupon que no iba a utilizar. Muy bueno el hotel, pero el beneficio del VIP no es muy funcional.

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8

Jose

26 Aug 2024

·

Stayed 3 nights

Excelente desayuno

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6

Maria

5 Oct 2025

·

Stayed 4 nights

Breakfast was awful. Food wasn’t replenished despite there being lots of staff and it not being busy. I had to ask for certain items of food. Our room wasnt cleaned well. And one day didn’t get cleaned at all.

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Month	Average price
January	US$77
February	US$75
March	US$94
April	US$163
May	US$147
June	US$110
July	US$99
September	US$124
October	US$124
November	US$98
December	US$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $140	9 $238	10 $167	11 $204	12 $209
13 $129	14 $119	15 $119	16 $108	17 $120	18 $142	19 $269
20 $85	21 $102	22 $107	23 $113	24 $116	25 $149	26 $157
27 $95	28 $106	29 $104	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $128	3 $246
4 $85	5 $114	6 $145	7 $189	8 $136	9 $123	10 $143
11 $90	12 $169	13 $124	14 $128	15 $118	16 $159	17
18 $143	19 $128	20 $122	21 $141	22 $158	23 $229	24 $271
25 $129	26 $115	27 $108	28 $112	29 $107	30 $110	31 $152

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Best Western Zaan Inn, Amsterdam - Zaandam

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