Hotel The Exchange
US$203
/ night
Avg. for September
Select dates to see prices and availability
US$203
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel The Exchange average US$117 in the cheapest month (January) and US$262 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$117 |
| February | US$139 |
| March | US$157 |
| April | US$262 |
| May | US$232 |
| June | US$168 |
| July | US$157 |
| August | US$198 |
| September | US$203 |
| October | US$195 |
| November | US$142 |
| December | US$148 |
J
F
M
A
M
J
J
A
Sept · US$203
S
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D
Most expensive: April (~US$262)
Cheapest: January (~US$117)
About this property
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance. Additional amenities at this hotel include a reception hall and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance. Additional amenities at this hotel include a reception hall and a vending machine.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and laptop-compatible safes, and housekeeping is provided daily.
Location
With a stay at Hotel The Exchange, you'll be centrally located in Amsterdam, just a 4-minute walk from Dam Square and 9 minutes by foot from The 9 Streets. This boutique hotel is 3.4 mi (5.5 km) from Van Gogh Museum and 2.9 mi (4.6 km) from Rijksmuseum.
What's nearby
Berlage Stock Exchange(0.1 Miles)
Warmoesstraat(0.2 Miles)
Dam Square(0.2 Miles)
Madame Tussauds(0.2 Miles)
Oude Kerk(0.2 Miles)
National Monument(0.3 Miles)
New Church(0.3 Miles)
Royal Palace(0.3 Miles)
Amsterdam Chinatown(0.3 Miles)
Nieuwmarkt Square(0.4 Miles)
Singel(0.4 Miles)
Herengracht Canal(0.4 Miles)
The 9 Streets(0.5 Miles)
Amsterdam Museum(0.5 Miles)
Keizersgracht(0.5 Miles)
The preferred airport for Hotel The Exchange is Amsterdam Airport Schiphol (AMS)(20.5 Miles)
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
Allergy-free room available
Location
Damrak 50, Burgwallen Nieuwe Zijde, Amsterdam, Netherlands
Berlage Stock Exchange (0.1 Miles)
Warmoesstraat (0.2 Miles)
Dam Square (0.2 Miles)
Madame Tussauds (0.2 Miles)
Oude Kerk (0.2 Miles)
National Monument (0.3 Miles)
Guest reviews
7.9
Good
Based on 3,173 verified reviews
Who stays here?
Business
12%
Couple
56%
Family
5%
Group
20%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Hotel The Exchange draws strong praise for its central, walkable location near Amsterdam Centraal and friendly staff, while reviews repeatedly note very small, quirky rooms with varying layouts, basic facilities, and a mix of experiences on noise and comfort.
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What guests think
Hotel The Exchange draws strong praise for its central, walkable location near Amsterdam Centraal and friendly staff, while reviews repeatedly note very small, quirky rooms with varying layouts, basic facilities, and a mix of experiences on noise and comfort.
Some rooms offer balconies or city views, but others feel dark or awkward, and front‑facing rooms can be noisy. Cleanliness is often rated well, though several guests reported odors, stains, worn furnishings, or drainage problems; amenities are limited and Wi‑Fi can be patchy. Best suited to travellers who value a compact, design‑quirky base over full amenities.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic: no on‑site breakfast, bar, or restaurant, and many rooms lack kettles or fridges. Guests note free coffee/tea and luggage storage, small/complex lifts with occasional stairs, AC in many rooms, and spotty Wi‑Fi on higher floors.
Related guest reviews
10
Santosh
2 Aug 2024
·
Stayed 2 nights
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
10
Mairead
2 Dec 2024
·
Stayed 3 nights
Very central hotel. Staff friendly and helpful. Had a place to store luggage and a safe in the room. No tea or coffee in room but facilities downstairs to do so. Vending machine was not working which was disappointing but plenty of shops nearby.
Very central hotel. Staff friendly and helpful. Had a place to store luggage and a safe in the room. No tea or coffee in room but facilities downstairs to do so. Vending machine was not working which was disappointing but plenty of shops nearby.
10
Lisa
19 Dec 2025
·
Stayed 2 nights
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
8
Brandon
3 Jul 2025
·
Stayed 3 nights
The hotel was in a great location close to the train. It also had excellent air conditioning. The bathroom drain did not work and it flooded the bathroom each time you showered. Also the WiFi did not work the entire time we were there. They said floor 5 was too far from reception. But neither of the WiFi networks worked. The decor was…interesting… but I guess each room is different.
The hotel was in a great location close to the train. It also had excellent air conditioning. The bathroom drain did not work and it flooded the bathroom each time you showered. Also the WiFi did not work the entire time we were there. They said floor 5 was too far from reception. But neither of the WiFi networks worked. The decor was…interesting… but I guess each room is different.
10
Cindy
16 May 2025
·
Stayed 7 nights
Great location with elevator. Rooms are small and bathroom does not have a separate stall but works great and very functional. King bed was very comfortable. Staff are friendly and helpful. Would stay again for sure !
Great location with elevator. Rooms are small and bathroom does not have a separate stall but works great and very functional. King bed was very comfortable. Staff are friendly and helpful. Would stay again for sure !
8
Jasmine
5 Oct 2025
·
Stayed 3 nights
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
6
Roger
15 Jul 2024
·
Stayed 3 nights
No amenities at all, room did not even have tissues. No spce in bathroom, no shelves, no room on sink, no towel rack. We have all been in lots of hotel rooms with poor lighting, but this was the worst ever. Room was very very dark, even in day time. A/C worked very well. Did not expect a luxury hotel at the price paid but this was absolutely bare bones
No amenities at all, room did not even have tissues. No spce in bathroom, no shelves, no room on sink, no towel rack. We have all been in lots of hotel rooms with poor lighting, but this was the worst ever. Room was very very dark, even in day time. A/C worked very well. Did not expect a luxury hotel at the price paid but this was absolutely bare bones
10
Susan D
26 Jun 2025
·
Stayed 3 nights
This was a real find: the hotel was reasonably priced, in a convenient and safe location, and with incredibly friendly and helpful staff. There is an elevator, but as it’s a bit of a rabbit warren upstairs, you might need to switch to another one. When the person at the desk saw that I had a heavy suitcase, she moved me to a room that did t require changing elevators or climbing stairs. When I got to my room, i couldn’t open the window, and they sent someone up within a few min it es to fix it. There’s free coffee and tea in a lounge on the ground floor, and it’s an easy walk from the station (which I could see from my window) Great breakfast place a couple of doors down. The staff pride themselves on the individual decor for each room. My room was pretty bare bones, but functional with nice pillows. It would be better with more light ,and a box of tissues, but that’s a very minor issue.
This was a real find: the hotel was reasonably priced, in a convenient and safe location, and with incredibly friendly and helpful staff. There is an elevator, but as it’s a bit of a rabbit warren upstairs, you might need to switch to another one. When the person at the desk saw that I had a heavy suitcase, she moved me to a room that did t require changing elevators or climbing stairs. When I got to my room, i couldn’t open the window, and they sent someone up within a few min it es to fix it. There’s free coffee and tea in a lounge on the ground floor, and it’s an easy walk from the station (which I could see from my window) Great breakfast place a couple of doors down. The staff pride themselves on the individual decor for each room. My room was pretty bare bones, but functional with nice pillows. It would be better with more light ,and a box of tissues, but that’s a very minor issue.
8
Patricia
14 Jun 2025
·
Stayed 3 nights
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
6
ROGER
24 May 2024
·
Stayed 4 nights
A very well-located small hotel with air conditioning but the room was exceptionally small and lacked a small fridge and a hot water kettle, which would have been appreciated. However the bed was very comfortable and the staff friendly and helpful.
A very well-located small hotel with air conditioning but the room was exceptionally small and lacked a small fridge and a hot water kettle, which would have been appreciated. However the bed was very comfortable and the staff friendly and helpful.
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AI-generated summary based on recent guest reviews
Cleanliness
Often described as clean, but several reports mention odors, stains, dust, sticky floors, or drainage issues. Overall standards feel inconsistent across rooms.
Related guest reviews
6
Leslie
9 Jun 2025
·
Stayed 3 nights
The location was fantastic. Walking distance to the hustle and bustle of everything. The room itself was shabby, the walls needed cleaning or a coat of paint.. The bed is only accessible on one side only. However the best itself was very comfy.
The location was fantastic. Walking distance to the hustle and bustle of everything. The room itself was shabby, the walls needed cleaning or a coat of paint.. The bed is only accessible on one side only. However the best itself was very comfy.
2
Mytch
3 Nov 2025
·
Stayed 1 night
I would have had a far more sanitary practice, better service, and overall better experience while in jail. Before diving into my full review, upon entering my room there was multiple small (.5-2cm) blood stains on the bed sheets and comforter. This alone was enough to persuade me not to stay the night, but this was far from my only concern. The hotel is well placed in Amsterdam and the staff are generally helpful, but there are a number of other issues that detract from the stay. The room is lower end of acceptable but shows HEAVY signs of wear: extremely outdated (passed off as ‘stylistic’ but in reality is just entirely worn down and near useless), fixtures that squeak so loud it could be heard multiple stories down, or don’t function at all. Noise/sound proofing is a joke. The bed is fine, though it feels like a spring loaded jack in the box. There was quite a lot of lint and unidentifiable materials spread throughout. The entire bed inspection was done prior to touching anything, as is typically done upon entering a new room. There was multiple small (0.5-2cm) blood stains on the bed sheets and comforter. This booking is the type of booking that makes you read every tiny detail of every booking you make anywhere going forward. If you are in Amsterdam for a short stay, plan to spend most of your time outside the room. I want to pretend this place was serviceable enough, but all the small issues stacking with extreme issues makes this impossible
I would have had a far more sanitary practice, better service, and overall better experience while in jail. Before diving into my full review, upon entering my room there was multiple small (.5-2cm) blood stains on the bed sheets and comforter. This alone was enough to persuade me not to stay the night, but this was far from my only concern. The hotel is well placed in Amsterdam and the staff are generally helpful, but there are a number of other issues that detract from the stay. The room is lower end of acceptable but shows HEAVY signs of wear: extremely outdated (passed off as ‘stylistic’ but in reality is just entirely worn down and near useless), fixtures that squeak so loud it could be heard multiple stories down, or don’t function at all. Noise/sound proofing is a joke. The bed is fine, though it feels like a spring loaded jack in the box. There was quite a lot of lint and unidentifiable materials spread throughout. The entire bed inspection was done prior to touching anything, as is typically done upon entering a new room. There was multiple small (0.5-2cm) blood stains on the bed sheets and comforter. This booking is the type of booking that makes you read every tiny detail of every booking you make anywhere going forward. If you are in Amsterdam for a short stay, plan to spend most of your time outside the room. I want to pretend this place was serviceable enough, but all the small issues stacking with extreme issues makes this impossible
6
Chelsea
14 Oct 2024
·
Stayed 1 night
The rooms smelled interesting and I couldn\'t tell if it was the room or the bathroom. My friend said that in her room her sheets were dirty, and she was also upset with the cleanliness of her bathroom. There are no refrigerators, and even though it has an elevator there are some rooms you still have to walk up or down a flight (if you intend to have bulky or heavy luggage. Staff was friendly/helpful, but unfortunately was not able to check us in due to some system failure. Great feature is that it\'s close to the main train station and decently central in Amsterdam, but you will walk past the entrance it\'s a small "door" with a sign above it between a busy business street.
The rooms smelled interesting and I couldn\'t tell if it was the room or the bathroom. My friend said that in her room her sheets were dirty, and she was also upset with the cleanliness of her bathroom. There are no refrigerators, and even though it has an elevator there are some rooms you still have to walk up or down a flight (if you intend to have bulky or heavy luggage. Staff was friendly/helpful, but unfortunately was not able to check us in due to some system failure. Great feature is that it\'s close to the main train station and decently central in Amsterdam, but you will walk past the entrance it\'s a small "door" with a sign above it between a busy business street.
10
nicolo
4 Nov 2025
·
Stayed 3 nights
Clean rooms, great location, absolutely lovely staff
Clean rooms, great location, absolutely lovely staff
4
john
17 Oct 2024
·
Stayed 3 nights
While i could've asked for a different room, i decided to deal with the smell of raw sewage for the short time I actually stayed in the room. Great staff/location, but something should be done with sewer issue.
While i could've asked for a different room, i decided to deal with the smell of raw sewage for the short time I actually stayed in the room. Great staff/location, but something should be done with sewer issue.
8
Patricia
14 Jun 2025
·
Stayed 3 nights
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
6
Christophe
10 Oct 2025
·
Stayed 2 nights
Very small room, limited day light Small desk, small bathroom, One light bulb did not work, floor sticky
Very small room, limited day light Small desk, small bathroom, One light bulb did not work, floor sticky
8
Meghan
30 Oct 2024
·
Stayed 2 nights
This was a great place to stay for a quick, two night stay in Amsterdam. A quick walk from the train station with spacious room and comfortable bed. The room could have been cleaner (a few hairs in the shower) but nothing major. We did have two inconveniences while staying, the first day the water was turned off all day due to some road work. Out of the hotels power but a bit inconvenient. Second was the fire alarm went off in the middle of the night. Overall would recommend for ease, and first time visitors.
This was a great place to stay for a quick, two night stay in Amsterdam. A quick walk from the train station with spacious room and comfortable bed. The room could have been cleaner (a few hairs in the shower) but nothing major. We did have two inconveniences while staying, the first day the water was turned off all day due to some road work. Out of the hotels power but a bit inconvenient. Second was the fire alarm went off in the middle of the night. Overall would recommend for ease, and first time visitors.
10
Scott
2 Oct 2025
·
Stayed 1 night
Close to the train station, and surrounded by shops and restaurants. Rooms are small, but clean.
Close to the train station, and surrounded by shops and restaurants. Rooms are small, but clean.
8
chris
22 Jul 2025
·
Stayed 1 night
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally very small with wall‑to‑wall beds and quirky, variable décor; some suites add balconies or city views. Layouts can be dark or awkward, bathrooms are compact wet‑room style, street‑facing rooms may be noisy, and upper‑floor Wi‑Fi can be unreliable.
Related guest reviews
10
Erica
21 Apr 2025
·
Stayed 3 nights
It was incredible!!! We were on the 7th floor and had incredible views of the city. It was centrally located and was incredibly convenient getting around the downtown area!
It was incredible!!! We were on the 7th floor and had incredible views of the city. It was centrally located and was incredibly convenient getting around the downtown area!
6
James
20 Sept 2024
·
Stayed 2 nights
Bare bones… our room should probably not have been a room. Very small, dimly lit. If you’re flexible, rm 425 can work for you. Close to everything.
Bare bones… our room should probably not have been a room. Very small, dimly lit. If you’re flexible, rm 425 can work for you. Close to everything.
10
Ben
22 Nov 2024
·
Stayed 3 nights
so brilliant hotel, we had the black and yellow suite with the balcony, was a great time highly recommend a suite room
so brilliant hotel, we had the black and yellow suite with the balcony, was a great time highly recommend a suite room
10
Lisa
19 Dec 2025
·
Stayed 2 nights
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
10
Cory
1 May 2025
·
Stayed 9 nights
Great location, Friendly Staff You can’t find a better location. This hotel was half way on the busy Damrak street, between the Train Station(6min walk) and Dam Square. We stayed in rm 517 which was the top floor in the Roof Gable looking onto Damrak. The room was quaint old world charm with exposed beams and fairly large for Europe. The bed was extremely comfortable and the place was clean. The only drawback to the room is that it could be a bit loud at times as it faces the busy street, so we did hear some noise from late night party goers and the Tram that passes, but overall we weren’t disturbed too much. There was lots of shopping, restaurants and attractions to sightseeing close by… all within walking distance. The staff was very friendly and always accommodating to our request. I would definitely stay there again, and would want that same room 👌
Great location, Friendly Staff You can’t find a better location. This hotel was half way on the busy Damrak street, between the Train Station(6min walk) and Dam Square. We stayed in rm 517 which was the top floor in the Roof Gable looking onto Damrak. The room was quaint old world charm with exposed beams and fairly large for Europe. The bed was extremely comfortable and the place was clean. The only drawback to the room is that it could be a bit loud at times as it faces the busy street, so we did hear some noise from late night party goers and the Tram that passes, but overall we weren’t disturbed too much. There was lots of shopping, restaurants and attractions to sightseeing close by… all within walking distance. The staff was very friendly and always accommodating to our request. I would definitely stay there again, and would want that same room 👌
6
Hada
19 Nov 2025
·
Stayed 2 nights
The room was ridiculously small. The head and foot of the bed touched their respective walls. With two people sleeping in a king size bed, one of had to crawl over the other to go to the bathroom. Otherwise, it was fine. The room was clean, the bed was comfortable and the bathroom was nice. The location is fabulous. Oh, and we looked in another room that was not small like ours. Did we get unlucky, or did they not tell us that the room was so small?
The room was ridiculously small. The head and foot of the bed touched their respective walls. With two people sleeping in a king size bed, one of had to crawl over the other to go to the bathroom. Otherwise, it was fine. The room was clean, the bed was comfortable and the bathroom was nice. The location is fabulous. Oh, and we looked in another room that was not small like ours. Did we get unlucky, or did they not tell us that the room was so small?
8
Brandon
3 Jul 2025
·
Stayed 3 nights
The hotel was in a great location close to the train. It also had excellent air conditioning. The bathroom drain did not work and it flooded the bathroom each time you showered. Also the WiFi did not work the entire time we were there. They said floor 5 was too far from reception. But neither of the WiFi networks worked. The decor was…interesting… but I guess each room is different.
The hotel was in a great location close to the train. It also had excellent air conditioning. The bathroom drain did not work and it flooded the bathroom each time you showered. Also the WiFi did not work the entire time we were there. They said floor 5 was too far from reception. But neither of the WiFi networks worked. The decor was…interesting… but I guess each room is different.
8
Steve
10 Oct 2024
·
Stayed 4 nights
Great location near Amsterdam Centraal. Limited amenities. Suite has large room, comfy king bed, large shower. Terrace overlooking Damrak. Walls were painted black, so very limited lighting, even with full window light. Terrace could use cleaning.
Great location near Amsterdam Centraal. Limited amenities. Suite has large room, comfy king bed, large shower. Terrace overlooking Damrak. Walls were painted black, so very limited lighting, even with full window light. Terrace could use cleaning.
8
christian
6 Oct 2025
·
Stayed 3 nights
Location very convenient - rooms somewhat small in particular those where the bed was the entire width of the room
Location very convenient - rooms somewhat small in particular those where the bed was the entire width of the room
8
Karmina
5 Oct 2025
·
Stayed 3 nights
The hotel is in a great location — very convenient and walkable, with easy access to public transportation. The staff were friendly and helpful throughout my stay, which made the experience pleasant overall. However, the room itself didn’t quite match the photos online. It’s advertised as a tribute to fashion, but in reality, it looked more like someone just threw a few decorative straps together. The essentials were there, but the bathroom was much smaller than expected, and I actually had to duck to shower. If you’re prioritizing location and service, it’s a solid choice. Just don’t expect the room to look quite like the pictures.
The hotel is in a great location — very convenient and walkable, with easy access to public transportation. The staff were friendly and helpful throughout my stay, which made the experience pleasant overall. However, the room itself didn’t quite match the photos online. It’s advertised as a tribute to fashion, but in reality, it looked more like someone just threw a few decorative straps together. The essentials were there, but the bathroom was much smaller than expected, and I actually had to duck to shower. If you’re prioritizing location and service, it’s a solid choice. Just don’t expect the room to look quite like the pictures.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, helpful, and accommodating, with smooth check‑in and useful recommendations. A minority cite unhelpful responses, inflexible policies, or slow follow‑up.
Related guest reviews
10
Lisa
19 Dec 2025
·
Stayed 2 nights
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
10
Simone
26 Jan 2025
·
Stayed 4 nights
Our room was perfect and cosy, it’s so easy to get anywhere from this hotel with central station only down the road and plenty of shop and food shops open till late and the staff are amazing, very friendly and kind, especially the night staff who spent the time to talk to us and made us feel welcome and gave brilliant recommendations couldn’t of hoped for better staff
Our room was perfect and cosy, it’s so easy to get anywhere from this hotel with central station only down the road and plenty of shop and food shops open till late and the staff are amazing, very friendly and kind, especially the night staff who spent the time to talk to us and made us feel welcome and gave brilliant recommendations couldn’t of hoped for better staff
10
Dani
16 Jul 2025
·
Stayed 8 nights
Friendly staff, clean, amazing location. Highly recommend
Friendly staff, clean, amazing location. Highly recommend
10
Els
19 Jun 2025
·
Stayed 2 nights
Terrific staff, helpful and friendly, great location good coffee very clean very comfortable bed, air quality. GreatTelevision. We got ourselves turned around and lost in Amsterdam, called the hotel snd they patiently and kindly got us back on track. Lovely area, great walks, trams to all museums, concerts, walk to several great restaurants for all styles and prices
Terrific staff, helpful and friendly, great location good coffee very clean very comfortable bed, air quality. GreatTelevision. We got ourselves turned around and lost in Amsterdam, called the hotel snd they patiently and kindly got us back on track. Lovely area, great walks, trams to all museums, concerts, walk to several great restaurants for all styles and prices
4
Thomas
3 Nov 2023
·
Stayed 5 nights
In late October-early November I was given a room which had no heat. It was bone-chilling cold. I caught one of the most furious colds of my life and had to seek medical attention. I relayed the situation twice to the hotel personnel, and their only action was to give me an additional comforter for the bed, nothing else. I can only assume that the hotel management either had no solution or else didn't care. I will never stay there again.
In late October-early November I was given a room which had no heat. It was bone-chilling cold. I caught one of the most furious colds of my life and had to seek medical attention. I relayed the situation twice to the hotel personnel, and their only action was to give me an additional comforter for the bed, nothing else. I can only assume that the hotel management either had no solution or else didn't care. I will never stay there again.
10
Dave James
6 Jun 2024
·
Stayed 2 nights
Staff were so helpful there was nothing that was too much to do. Key was helpful and knowledgeable
Staff were so helpful there was nothing that was too much to do. Key was helpful and knowledgeable
8
jason
27 Jan 2025
·
Stayed 3 nights
Check in was poor the receptionist didn't know what type of room wanted and didn't seem to know anything about our booking. Apart from that its convenient and clean
Check in was poor the receptionist didn't know what type of room wanted and didn't seem to know anything about our booking. Apart from that its convenient and clean
2
Bhupinder
9 Jul 2024
·
Stayed 4 nights
My room had hair- others hair- on the toilet, bath towels and on shower floor; it also had stains (looked like makeup) all over the pillow case. I took photos when I got into my room, showed the Supervisor who told me she could downgrade me or upgrade me with a charge. We asked to speak to the Manager and requested a full refund. After a 3 HOUR exchange (excuse the pun), we received a refund and booked a different hotel (having to, of course, pay more money). Terrible service- check in was a nightmare, disorganized and no sense of urgency on hotel staff\'s part. Is unfortunate because the location, although very busy and noisey on Damark, could be a better experience. The Exchange Hotel needs a lot of work for the price they charge and the positives they claim for their hotel. The only positive that came about was that after 3 hours of patience and negotiations, we received a full refund on a non-refundable room. This was a result of "threatening" Visa policy and consequences they could incur. After a 9.5 hours flight, this was a HUGE pain in the ass.
My room had hair- others hair- on the toilet, bath towels and on shower floor; it also had stains (looked like makeup) all over the pillow case. I took photos when I got into my room, showed the Supervisor who told me she could downgrade me or upgrade me with a charge. We asked to speak to the Manager and requested a full refund. After a 3 HOUR exchange (excuse the pun), we received a refund and booked a different hotel (having to, of course, pay more money). Terrible service- check in was a nightmare, disorganized and no sense of urgency on hotel staff\'s part. Is unfortunate because the location, although very busy and noisey on Damark, could be a better experience. The Exchange Hotel needs a lot of work for the price they charge and the positives they claim for their hotel. The only positive that came about was that after 3 hours of patience and negotiations, we received a full refund on a non-refundable room. This was a result of "threatening" Visa policy and consequences they could incur. After a 9.5 hours flight, this was a HUGE pain in the ass.
4
Andrea
15 Oct 2023
·
Stayed 2 nights
Extremely bad guest service!!!
Extremely bad guest service!!!
6
Vilma
12 Aug 2024
·
Stayed 4 nights
The location of this hotel is in a pretty prime spot! That part I really enjoyed. However, the front desk service was pretty unfriendly and not super welcoming. Additionally, I had Just booked the hotel and a couple hours later I realized I had accidentally selected the wrong dates and tried to amend the reservation. They refused to reimburse me. The two additional nights had been reserved by accident even though it had only been about 30 minutes. Typically, hotels will work with you, given the circumstances, and how far away in advance the reservation was made, but they seemed more interested in taking my money than helping me. When I got to the room, it was very very, very basic. It wasn’t super uncomfortable, but it definitely was not cozy cozy. I probably would not stay there again.
The location of this hotel is in a pretty prime spot! That part I really enjoyed. However, the front desk service was pretty unfriendly and not super welcoming. Additionally, I had Just booked the hotel and a couple hours later I realized I had accidentally selected the wrong dates and tried to amend the reservation. They refused to reimburse me. The two additional nights had been reserved by accident even though it had only been about 30 minutes. Typically, hotels will work with you, given the circumstances, and how far away in advance the reservation was made, but they seemed more interested in taking my money than helping me. When I got to the room, it was very very, very basic. It wasn’t super uncomfortable, but it definitely was not cozy cozy. I probably would not stay there again.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central near Amsterdam Centraal, walkable to major sights, shops, and transit. The area is busy and can be noisy or feel touristy.
Related guest reviews
8
Hang Ping Rossana
3 Oct 2025
·
Stayed 6 nights
Conveniently located
Conveniently located
6
Elin
24 Oct 2022
·
Stayed 3 nights
Sentral beliggenhet, men vanskelig å finne inngangen. Små, men rene rom. Mye støy fra gaten hvis man har rom ut mot Damrak. Hyggelig og serviceminded personell. Mangler en hyggelig lobby.
Sentral beliggenhet, men vanskelig å finne inngangen. Små, men rene rom. Mye støy fra gaten hvis man har rom ut mot Damrak. Hyggelig og serviceminded personell. Mangler en hyggelig lobby.
10
Lisa
19 Dec 2025
·
Stayed 2 nights
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
10
Cory
1 May 2025
·
Stayed 9 nights
Great location, Friendly Staff You can’t find a better location. This hotel was half way on the busy Damrak street, between the Train Station(6min walk) and Dam Square. We stayed in rm 517 which was the top floor in the Roof Gable looking onto Damrak. The room was quaint old world charm with exposed beams and fairly large for Europe. The bed was extremely comfortable and the place was clean. The only drawback to the room is that it could be a bit loud at times as it faces the busy street, so we did hear some noise from late night party goers and the Tram that passes, but overall we weren’t disturbed too much. There was lots of shopping, restaurants and attractions to sightseeing close by… all within walking distance. The staff was very friendly and always accommodating to our request. I would definitely stay there again, and would want that same room 👌
Great location, Friendly Staff You can’t find a better location. This hotel was half way on the busy Damrak street, between the Train Station(6min walk) and Dam Square. We stayed in rm 517 which was the top floor in the Roof Gable looking onto Damrak. The room was quaint old world charm with exposed beams and fairly large for Europe. The bed was extremely comfortable and the place was clean. The only drawback to the room is that it could be a bit loud at times as it faces the busy street, so we did hear some noise from late night party goers and the Tram that passes, but overall we weren’t disturbed too much. There was lots of shopping, restaurants and attractions to sightseeing close by… all within walking distance. The staff was very friendly and always accommodating to our request. I would definitely stay there again, and would want that same room 👌
10
Amit
25 Jan 2026
·
Stayed 1 night
Friendly staff.. great location , room was actually better than expected for Amsterdam Central and came with its own balcony too !!
Friendly staff.. great location , room was actually better than expected for Amsterdam Central and came with its own balcony too !!
8
Mike
11 Dec 2024
·
Stayed 8 nights
Comfortable bed, although the king room was tight. No matter, we only slept there. Well situated for train and tours. Heart of tourist area was annoying as the streets were very busy and dirty. I would definitely recommend this hotel. Staff were Excellent!!!,
Comfortable bed, although the king room was tight. No matter, we only slept there. Well situated for train and tours. Heart of tourist area was annoying as the streets were very busy and dirty. I would definitely recommend this hotel. Staff were Excellent!!!,
10
Vasilka
22 Nov 2024
·
Stayed 3 nights
great hotel at a great spot. you can get around the city super easy and very close to the Amsterdam Central train station. A lot of restaurants and coffee shops within walking distance.
great hotel at a great spot. you can get around the city super easy and very close to the Amsterdam Central train station. A lot of restaurants and coffee shops within walking distance.
8
Patricia
14 Jun 2025
·
Stayed 3 nights
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
8
Anthony
24 Sept 2024
·
Stayed 4 nights
Great location. Everything on walking distance.
Great location. Everything on walking distance.
8
Carol
18 Oct 2023
·
Stayed 4 nights
Great location. Noisy but that’s what you expect in the heart of amaterdam
Great location. Noisy but that’s what you expect in the heart of amaterdam
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AI-generated summary based on recent guest reviews
Dining
No on‑site breakfast or restaurant, but free coffee/tea is offered and cafes or bakeries are next door or nearby. Dining options in the immediate area are plentiful.
Related guest reviews
10
Santosh
2 Aug 2024
·
Stayed 2 nights
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
10
Mairead
2 Dec 2024
·
Stayed 3 nights
Very central hotel. Staff friendly and helpful. Had a place to store luggage and a safe in the room. No tea or coffee in room but facilities downstairs to do so. Vending machine was not working which was disappointing but plenty of shops nearby.
Very central hotel. Staff friendly and helpful. Had a place to store luggage and a safe in the room. No tea or coffee in room but facilities downstairs to do so. Vending machine was not working which was disappointing but plenty of shops nearby.
10
John
8 May 2024
·
Stayed 2 nights
The room was exactly what I expected--a small room where I could sleep and leave my things. It was comfortable, quiet and well-kept. The staff were nice and helpful. Great coffee in the attached cafe.
The room was exactly what I expected--a small room where I could sleep and leave my things. It was comfortable, quiet and well-kept. The staff were nice and helpful. Great coffee in the attached cafe.
8
Jasmine
5 Oct 2025
·
Stayed 3 nights
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
10
Susan D
26 Jun 2025
·
Stayed 3 nights
This was a real find: the hotel was reasonably priced, in a convenient and safe location, and with incredibly friendly and helpful staff. There is an elevator, but as it’s a bit of a rabbit warren upstairs, you might need to switch to another one. When the person at the desk saw that I had a heavy suitcase, she moved me to a room that did t require changing elevators or climbing stairs. When I got to my room, i couldn’t open the window, and they sent someone up within a few min it es to fix it. There’s free coffee and tea in a lounge on the ground floor, and it’s an easy walk from the station (which I could see from my window) Great breakfast place a couple of doors down. The staff pride themselves on the individual decor for each room. My room was pretty bare bones, but functional with nice pillows. It would be better with more light ,and a box of tissues, but that’s a very minor issue.
This was a real find: the hotel was reasonably priced, in a convenient and safe location, and with incredibly friendly and helpful staff. There is an elevator, but as it’s a bit of a rabbit warren upstairs, you might need to switch to another one. When the person at the desk saw that I had a heavy suitcase, she moved me to a room that did t require changing elevators or climbing stairs. When I got to my room, i couldn’t open the window, and they sent someone up within a few min it es to fix it. There’s free coffee and tea in a lounge on the ground floor, and it’s an easy walk from the station (which I could see from my window) Great breakfast place a couple of doors down. The staff pride themselves on the individual decor for each room. My room was pretty bare bones, but functional with nice pillows. It would be better with more light ,and a box of tissues, but that’s a very minor issue.
8
Ole
24 Feb 2026
·
Stayed 4 nights
Veldig bra plassering. Eget bad. Utsikt mot hovedgaten. Hyggelig betjening. Døgnåpen resepsjon. Gratis te. Massevis av gode suvenir butikker. Kina restaurant en skuffelse. Måtte gå gjennom red light district. Ikke noe kjekt. Jumbo matbutikk lite utvalg, minner om Joker. Spar butikk dyr, men litt bedre utvalg av mat. Delikatesse butikk i samme gate som Spar, men åpner seint. Ingen spa med tilgang til sauna, dusj og boblebad. Måtte ta massasje først. Prøvde å forklare at jeg hadde kreft og veide under 50 kg. Gått ned over 30 kg. Noe som var veldig dårlig ettersom det snødde og daglig regn med mye vind. Så totalt feil tid på året å besøke Amsterdam. Minner om været i Bergen. Bare mer vind. Besøk Amsterdam i juli og første halvdel av August. Da kan du sitte ute.
Veldig bra plassering. Eget bad. Utsikt mot hovedgaten. Hyggelig betjening. Døgnåpen resepsjon. Gratis te. Massevis av gode suvenir butikker. Kina restaurant en skuffelse. Måtte gå gjennom red light district. Ikke noe kjekt. Jumbo matbutikk lite utvalg, minner om Joker. Spar butikk dyr, men litt bedre utvalg av mat. Delikatesse butikk i samme gate som Spar, men åpner seint. Ingen spa med tilgang til sauna, dusj og boblebad. Måtte ta massasje først. Prøvde å forklare at jeg hadde kreft og veide under 50 kg. Gått ned over 30 kg. Noe som var veldig dårlig ettersom det snødde og daglig regn med mye vind. Så totalt feil tid på året å besøke Amsterdam. Minner om været i Bergen. Bare mer vind. Besøk Amsterdam i juli og første halvdel av August. Da kan du sitte ute.
8
Donna
9 Aug 2024
·
Stayed 3 nights
Great location but very very basic room. No kettle or anything like that. Staff were friendly & helpful.
Great location but very very basic room. No kettle or anything like that. Staff were friendly & helpful.
8
Patricia
14 Jun 2025
·
Stayed 3 nights
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
8
Gregory
15 Aug 2025
·
Stayed 6 nights
All employees we met at the hotel were so nice. Next door Backwerk bakery owner was creepy and rude.
All employees we met at the hotel were so nice. Next door Backwerk bakery owner was creepy and rude.
8
Shaun
27 Feb 2023
·
Stayed 2 nights
it’s a kinda hip place in a very touristy part of amsterdam. better for young people who are there to party and crash. staying in the room isn’t an option. only the bed fits 😂 all that being said if the above applies to you this is going to be perfect for you. My 19 year old son loved it. downstairs cafe makes excellent coffees.
it’s a kinda hip place in a very touristy part of amsterdam. better for young people who are there to party and crash. staying in the room isn’t an option. only the bed fits 😂 all that being said if the above applies to you this is going to be perfect for you. My 19 year old son loved it. downstairs cafe makes excellent coffees.
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AI-generated summary based on recent guest reviews
4
Robert
5 Aug 2026
·
Stayed 3 nights
Just used the room to sleep and get ready. Would not hang out in the room. The walls are covered with dirty/stained drapes that look like theater curtains. The bed was comfortable at least. No ice or water to drink available.
Just used the room to sleep and get ready. Would not hang out in the room. The walls are covered with dirty/stained drapes that look like theater curtains. The bed was comfortable at least. No ice or water to drink available.
4
Natasha
8 Jul 2026
·
Stayed 1 night
Got next to zero sleep due to being in a room next to reception. Avoid rooms 101, 102, 103. Made worse by a rude guy on reception in the early hours talking to someone on speaker and listening to the radio loudly and when asked if he could keep the noise down didn't react well, went on to blank my other half then after returning to the room proceeded to laugh loudly and keep up with the noise. Shocking.
Got next to zero sleep due to being in a room next to reception. Avoid rooms 101, 102, 103. Made worse by a rude guy on reception in the early hours talking to someone on speaker and listening to the radio loudly and when asked if he could keep the noise down didn't react well, went on to blank my other half then after returning to the room proceeded to laugh loudly and keep up with the noise. Shocking.
2
Lisa
4 Jul 2026
·
Stayed 1 night
The hotel was under construction with wet paint everywhere. Their pictures online are most definitely not the room we stayed in. Dusty/Dirty yellow curtain with dust on floors. No shower curtain and water stood all over the bathroom. Had to carry luggage up the stairs. Terrible room.
The hotel was under construction with wet paint everywhere. Their pictures online are most definitely not the room we stayed in. Dusty/Dirty yellow curtain with dust on floors. No shower curtain and water stood all over the bathroom. Had to carry luggage up the stairs. Terrible room.
10
Mahmoud
1 Jul 2026
·
Stayed 3 nights
Great location and a really comfortable bed! The staff was really nice and very helpful.
Great location and a really comfortable bed! The staff was really nice and very helpful.
4
Melanie
7 Jun 2026
·
Stayed 2 nights
Hotel in need of an update. Even though they have an elevator, you still had to use a few stairs to get to the second elevator. We chose this hotel because of proximity to Centraal Station.
Hotel in need of an update. Even though they have an elevator, you still had to use a few stairs to get to the second elevator. We chose this hotel because of proximity to Centraal Station.
FAQs about Hotel The Exchange
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Amsterdam, just a 5-minute walk from Dam Square and 9 minutes by foot from The 9 Streets. It is approximately 3.4 miles from the Van Gogh Museum and 2.9 miles from the Rijksmuseum.
What are the hotel's policies regarding children?
Children are allowed at the property, but specific age policies for free stays are not provided.
What are the policies for extra beds and cribs?
The property offers rollaway beds for a fee of EUR 65.00 per night. Availability and confirmation may be required in advance.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-08: 210.10010916000365USD
- 2026-09-09: 239.40583079589842USD
- 2026-09-10: 395.99605983306884USD
- 2026-09-11: 764.0552425891113USD
- 2026-09-12: 563.9891668505859USD
- 2026-09-13: 191.76642928207397USD
- 2026-09-14: 188.1743285055542USD
- 2026-09-15: 212.19064744125365USD
- 2026-09-16: 188.92481683639525USD
- 2026-09-17: 200.73073057250977USD
- 2026-09-18: 424.9432690658569USD
- 2026-09-19: 386.51794698120113USD
- 2026-09-20: 152.99406293060304USD
- 2026-09-21: 324.6028993460083USD
- 2026-09-22: 264.20258658554076USD
- 2026-09-23: 227.30407109802246USD
- 2026-09-24: 309.8555151663208USD
- 2026-09-25: 339.4603492300415USD
- 2026-09-26: 339.4603492300415USD
- 2026-09-27: 180.07036821990965USD
- 2026-09-28: 218.38960116760254USD
- 2026-09-29: 294.97038908340454USD
- 2026-09-30: 197.7792477003479USD
- 2026-10-01: 222.86183702316285USD
- 2026-10-02: 340.93111108062743USD
- 2026-10-03: 395.36218789123535USD
- 2026-10-04: 197.7792477003479USD
- 2026-10-05: 253.6859150505066USD
- 2026-10-06: 236.06847886734008USD
- 2026-10-07: 212.40701531295775USD
- 2026-10-08: 246.4036485054016USD
- 2026-10-09: 368.8851371044922USD
- 2026-10-10: 364.37542565185544USD
- 2026-10-11: 162.35147631088256USD
- 2026-10-12: 221.2665056488037USD
- 2026-10-13: 233.11699599517823USD
- 2026-10-14: 209.50513301788328USD
- 2026-10-15: 219.91035415100097USD
- 2026-10-16: 339.4603492300415USD
- 2026-10-17: 547.5747843209839USD
- 2026-10-18: 187.35670009506225USD
- 2026-10-19: 212.47662299468993USD
- 2026-10-20: 212.47662299468993USD
- 2026-10-21: 273.0470227734375USD
- 2026-10-22: 447.09452464141845USD
- 2026-10-23: 607.5543798028564USD
- 2026-10-24: 594.8182155871582USD
- 2026-10-25: 230.60937970458983USD
- 2026-10-26: 266.3091198989868USD
- 2026-10-27: 172.7809118989563USD
- 2026-10-28: 215.3080454864502USD
- 2026-10-29: 184.1049153753662USD
- 2026-10-30: 250.7258221998596USD
- 2026-10-31: 262.04149973831176USD
- 2026-11-01: 155.80088041168213USD
- 2026-11-02: 174.24691607070923USD
- 2026-11-03: 228.14449376083374USD
- 2026-11-04: 260.65080181137085USD
- 2026-11-05: 228.14449376083374USD
- 2026-11-06: 284.8129400527954USD
- 2026-11-07: 303.1321338638306USD
- 2026-11-08: 165.78320070465088USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Rollaway bed fee: EUR 65.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
Allergy-free room available
General
Non-smoking rooms
Allergy-free room available
Vending machines
Family room
Internet
Free wi-fi
Services
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
24-Hour Front Desk