The Crown Hotel

Hotel had slightly dated, tired feel. Although bedding etc was clean, the whole bedroom was dusty. Tea/coffee tray had crumbs in it. Dinner and breakfast was very good and good quality ingredients. Staff were friendly and adequate but could be more efficient. Overall a good stay for money paid.

Room was clean but very dated with wood chip wallpaper that had seen better days. Service was good in general

Dated

Arrived to find a cattle market directly opposite hotel on other side of road. Waited at reception to check in but no one came, went to bar. Lovely lady took us to our room. Sadly on the way up we saw the pub was full of farmers every where and a smell of manure where it had come off their boots in hotel hall and leading up stairs. Once in room could smell it though. Room was nice, however the bed mattress was so thin could feel the base when you sat on it, uncomfortable night. Went for food, we were put in the conservatory where it was just us. Got a jug of water ordered food. We got food which was really nice, when our plates were taken away we asked for bill, waited 15 mins still no bill, daughter went to bar and asked again waited another 15mins then we went to bar to pay, for everything going on there certainly was not enough staff. Right up until 9:30pm all that was heard in our room was the sound of cattle mooing and very loud hooves against metal as they were loaded on to Lorrie’s, Sadly this started again at 06:00am. I think this is something that on booking we should have been told about, Such a lovey little place which was made into an awful stay. I have been with hotels.com for so many years I have been left feeling I don’t want to use them again.

The room was huge,bed was comfortable. Shower was warm. Except for the rain, we liked Newton Steward.