Name: Spark by Hilton Wilmington Carolina Beach Rd
Address: 5600 Carolina Beach Road, Silver Lake, Wilmington, North Carolina, United States of America, Wilmington, New Hanover County, US
Price range: $101–$324 per night
Rating: 7.93

What guests think

Reviews of Spark by Hilton Wilmington Carolina Beach Rd highlight a convenient location but recurring maintenance problems, plus facilities like the pool, hot tub, and gym often closed or malfunctioning, creating uneven stays despite positive experiences.

Many guests praise Vanessa and other team members for friendly, responsive service. Cleanliness feedback is mixed, with repeated reports of musty or moldy smells and occasional pests, while others found rooms clean and beds comfortable. Breakfast ranges from great value to undercooked or limited, and communication around outages can be lacking. Expect welcoming service, but verify facility status and room condition for a comfortable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities see frequent issues: the indoor pool is often closed or unheated, hot tubs (including in-room) and sauna are out of order, and gym and laundry equipment are reported broken or unavailable. A few guests did enjoy the pool when operational.

Related guest reviews

2

Rebecca

Mar 11, 2023

·

Stayed 1 night

The room had lots of roaches. Pool and hot tub were broken. The hotel walls needed painting.

2

Audrey

Jul 15, 2024

·

Stayed 3 nights

Pool unsafe, not clean at all. And that was the only reason I choose this hotel. Room was great but couldn’t swim in the nasty pool. I was shocked!

10

Erin

Apr 12, 2024

·

Stayed 1 night

Liked the heated indoor pool and a decent breakfast. Helpful staff. A couple restaurants to walk to on either side.

2

Breanna

Jul 1, 2024

·

Stayed 1 night

We chose this property mainly based off of the amazing pool that was in the listing. The pool was shut down. There was no where on the listing that warned of the pool closure nor did the staff say anything about it. Our room itself was in awful condition and was not properly cleaned. The room itself had lots of damage. The mirrors had smudges and fingerprints all over it, there was chewed finger nails in the bathroom as well as hair coils in the main area to store your stuff, the one chair we had in the room was soaking wet making the entire room smell of mildew, we found suspected mold on the bathroom wall, the standing lamp that we had did not work at all, there was black marks on the wall where the outlet for the AC was that could’ve been from a past electric issue or fire, and there was no holder for the removable shower head. I took photographs and videos of all said issues. Overall, we were highly disappointed with this hotel which resulted in us staying at a different location for the rest of our vacation.

6

Arlyne

Jun 27, 2024

·

Stayed 2 nights

Indoor pool closed Hot tub in room not working. Had a sign. Only 2 luggage carts Window shade in room broke

10

Arliss

Jul 21, 2024

·

Stayed 2 nights

Only complaint was pool was extremely cold and hot tub wasn’t working. Kids enjoyed everything but the pool was too cold for them.

4

Lorraine

Aug 18, 2025

·

Stayed 2 nights

room has musty smell, suana not working, pool water ice cold no one could swim,

10

Michelle

Jul 20, 2024

·

Stayed 1 night

Great pool, and great staff

4

Cecil

Jan 25, 2023

·

Stayed 1 night

They advertised an indoor pool and a hot tub (which was the main reason I selected this hotel) and the water heater for the pool and hot tub was broken. Peeling paint, broken shower curtain rod, lamp not working, broken electrical outlet, mediocre breakfast, construction going on, many little things.

2

Kevin

Jun 30, 2024

·

Stayed 4 nights

I specifically picked this location to be near family who had rented a beach house 7mi away. I specifically looked for a location with a fitness center and indoor pool/laundry. The location listed in Wilmington listed both as amenities. Upon arrival I found the pool closed and the fitness equipment in disrepair. The stepper was broken and wrapped in electrical tape? The nautilus machine also was not functional. Cabling was sloppily strewn about the machine. The laundry machines did not work. I will be sending photos and video it was a disgrace. I stayed at the Drury Inn during ride home and they had it together. Fitness room was clean and functioning pool clean and refreshing a total disappointment for this Wilmington location. I will be uploading pics and photos of this disgrace in Wilmington.

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Cleanliness

Cleanliness is mixed, with repeated reports of musty or moldy smells, dampness, and occasional pests alongside dirty carpets or furniture. Others noted clean rooms and public areas.

Related guest reviews

2

Zhiming

Sep 24, 2024

·

Stayed 1 night

Smells horrible. Filthy carpet, dirty couch.

4

German

Aug 18, 2024

·

Stayed 1 night

The staff was great we even got an early check in but unfortunately the conditions of the hotel were not up to par. It was dirty, smelled like mold, our room smelled like it was wiped with an old wet rag. We knew they were working hard to get the other rooms ready for the other guests so we did not complain but it was to the point where it made our stomachs hurt.

4

Kerri

Aug 24, 2025

·

Stayed 1 night

The hotel room smells of mold.

2

Oleksandr

Sep 8, 2024

·

Stayed 1 night

there is a very strong smell of dampness in the room

4

Jannette

Jun 30, 2025

·

Stayed 2 nights

If you are sensitive to odors, do not stay here! The entire hotel smells of mold and there is an attempt to cover it up with fragrance that is pumping out in the lobby. We were given room 319. I’m almost certain that the worst of the odor is coming from the ac unit in the room. I tried to get a new room but they said they were sold out. I decided to sweat with the ac off to make the odor more bearable and fell asleep with my hands over my mouth and nose. They did switch us to 305 the next day and there was an improvement in the odor but it was still pretty gross.

6

Ashley

Sep 25, 2025

·

Stayed 1 night

Vanessa was extremely kind, and provided great customer service. Customer service was second to none but facility left more to be desired. Floors in room look new but there was a strong mildew odor in the room. Pillowcases were wrinkled & hand towel looked used.

2

Jewel

Sep 1, 2023

·

Stayed 1 night

We had roaches in our room. Staff was awesome with helping us with situation

2

Nakia

Mar 30, 2024

·

Stayed 1 night

The smelled awful and was filthy

10

Danielle

Jul 22, 2025

·

Stayed 1 night

Hotel was clean, quiet, and reasonably priced.

6

Steve

Aug 3, 2024

·

Stayed 1 night

The room had a sewer smell which was unpleasant. Everything else was great.

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Rooms

Rooms vary: some guests found them spacious and comfortable with modern touches, while others reported maintenance problems such as faulty A/C, odd TV volume limits, broken fixtures, and noise.

Related guest reviews

4

Jordan

Jun 7, 2024

·

Stayed 1 night

Pool out of order and tiny room not as pictured

10

Phillip

Sep 27, 2023

·

Stayed 2 nights

Room was very spacious we loved it!

10

Melonie

Jun 17, 2025

·

Stayed 1 night

Very comfortable beds! Looked exactly like the pictures on the site! Very clean & modern. Nice desk area to work at. Wonderful shower with a great showerhead! Staff was friendly and accommodating! I stayed down the road at a pricier hotel on the beach and wished I could swap out the two hotels!

8

Ben

Sep 3, 2025

·

Stayed 1 night

I liked the Location closer to the Restaurant where I had a great dinner after hours of driving to Wilmington. I didn't like the limitation they put on the TV sound couldn't go lower in volume. They can be more creative by providing Info about sight seeing around. Glad I enjoyed more at Wrightsville beach.

4

RONALD

Sep 22, 2023

·

Stayed 1 night

Room was musty and difficult internet connections

6

Bruce

Feb 23, 2023

·

Stayed 2 nights

Hotel was old and the plugs in the room did not work. The pool was freezing and there was no heat in the pool nor spa. I will never stay there again

4

Elizabeth

Apr 1, 2024

·

Stayed 1 night

It was quite awful. the hot tub was. broken, the coffee machine in the room was broken, and the hall was full of yelling children late at night. I also think that the place was depressing looking inside. No color. The breakfast was good on Easter.

6

Colton

Sep 25, 2023

·

Stayed 1 night

The air conditioner leaked in our first room. The woman at the front desk was really nice and was able to get us into another room for no additional cost. The second room was bigger but it had an out of order hot tub in it and the room smelled musty, possibly from previous water damage from the out of order hot tub. I was able to get some spray from maintenance to help mask the smell a little bit but still got a headache. Overall it was a place to stay for the night and it wasn’t so bad, but could’ve been better too.

8

Faye

Aug 12, 2023

·

Stayed 2 nights

I was a spur of the moment trip and was fortunate to get this property. It was clean and the bed was only a full size bed but comfortable, although I was thinking we were suppose to have a queen size bed.I did not like the smell and seemed to be very humid.

8

Kyle

Oct 15, 2023

·

Stayed 1 night

Comfortable place. Hot tub was fine. Comfortable bed.

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Service

Service is frequently praised as friendly and helpful, with several shout-outs to Vanessa and the front desk team and smooth check-ins. Some guests, however, reported rude interactions or poor communication about issues.

Related guest reviews

2

Tarick

Aug 1, 2025

·

Stayed 1 night

There was on positive and that was the young lady to the left that checked me in. I had issues with tv and internet not working and the other young lady (Looks Puerto Rican hung up on me and then apologize saying the GM told her to hang up and be rude. She seems to be under horrible manager and once I talked to him, he felt bad that the items weren't functioning in my room then says "You can check out and leave knowing all other hotels were booked elsewhere, then he bragged about owning plenty of other hotels. Hilton should really investigate this guy. I will not deal with disrespect and one day he could pay the ultimate price trying to talk down on someone.

8

Amy

Aug 25, 2025

·

Stayed 1 night

The staff was extremely friendly and accommodating

8

Ivette

Jun 19, 2025

·

Stayed 2 nights

Hotel was nice. Staff very friendly specially Vanessa. Wish the room will have a Safe box.

10

Dilip

Aug 21, 2025

·

Stayed 4 nights

Front desk staff — Vanessa, Nema, Alejandra (Alex) are great, as is Mr. HP.

10

Tracy

Aug 4, 2025

·

Stayed 3 nights

Every staff member that we encountered was very nice, especially Vanessa at the fro t desk.

10

Melanie

Sep 2, 2025

·

Stayed 1 night

Vanessa Green, is great at what she does. She took care of us as soon as we walked in the door. I give her a 10/10. She spoke highly of the hotel and gave great places to eat. Very knowledgeable. We will be back!💚

4

Jenee

Sep 1, 2025

·

Stayed 2 nights

The property was ok. The biggest issue is night one the fire alarm went off. Then no hot water. Called the front desk and was told no one else has complained. I explained we were going out and was tons someone would and fix it while we were gone. Got back and still no hot water. As we were checking out an amazing girl was shocked to hear no one had told us that there was no hot water due to a water heater issue. So three days and no hot water. Plus there was a heavy cleaner smell the whole time. Even the tv was odd because it automatically went to a volume of 76 when turned on and wouldn’t go below 13. For the money, I just wish that they had been upfront.

10

Isaac

Aug 3, 2024

·

Stayed 1 night

Great stay, quick and helpful service.

10

Dilip

Jul 16, 2025

·

Stayed 4 nights

Front desk staff — Vanessa and Nima — are friendly. The manager — Mr. H.P. — very helpful.

4

Dilia

Nov 25, 2023

·

Stayed 1 night

Bad service

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Location

Location is convenient for reaching Carolina and Wrightsville beaches, downtown/riverwalk, and nearby dining and shopping.

Related guest reviews

6

Cheryl

Dec 31, 2022

·

Stayed 19,355 nights

The toilet seat was too small for the actual toilet, there was cracked tiles in the bathroom and badly frayed carpet in the room. However, the staff were very friendly and helpful. The breakfast was good. The property was conveniently located for us.

8

Vincent

Dec 30, 2024

·

Stayed 1 night

The property is undergoing a significant renovation, and it will be great once the work is completed. I’ve stayed at this facility many times. It is a convenient location for my needs. It is a nice facility in a good spot. The rooms are always clean, the beds and pillows comfy!

10

Keith

Jun 22, 2023

·

Stayed 1 night

Good location with accessibility to food, nightlife, shopping and beaches

8

Ben

Sep 3, 2025

·

Stayed 1 night

I liked the Location closer to the Restaurant where I had a great dinner after hours of driving to Wilmington. I didn't like the limitation they put on the TV sound couldn't go lower in volume. They can be more creative by providing Info about sight seeing around. Glad I enjoyed more at Wrightsville beach.

10

tresa

Jul 25, 2025

·

Stayed 1 night

Convenient

8

Jim

Jan 7, 2024

·

Stayed 1 night

Nice hotel. Lot of places close by to eat, shop and drink

10

Odessa

Aug 8, 2023

·

Stayed 4 nights

My Sister, my Granddaughter, and I enjoyed our stay at BW PLUS. We were welcomed by Gracie who was so gracious, informative, polite, attentive, businesslike, a great spirit and addition to your team! Our room was clean and if we needed anything, the TAT was fast to resolve. The site was close to all the main attractions (Carolina Beach,Kure Beach,and Downtown) not to mention all the eatery options as well as grocery stores. The lady that prepared the breakfast every morning was so kind and easy to talk to. I apologize for not knowing her name. We will stay again. The only thing I wished for was a better sleeping mattress. We felt safe, BW was clean, and the area was quiet which speaks volumes in my book.

10

Debra

Apr 12, 2024

·

Stayed 2 nights

Efficient check in. Expected to have to wait since we arrived early but they allowed us to go right to room. Nice room. Pet friendly but no obnoxious pets or barking. Dog run was clean, safe and equipped. Breakfast was nice. Quiet (but was there during week and off season). Easy access to downtown and the river walk. Definitely will stay again.

10

Debra

Jun 9, 2023

·

Stayed 1 night

Check in was quick & easy. Location is easily accessible to Carolina Beach.

10

Caleb

Jun 13, 2024

·

Stayed 1 night

Worth the price and the location is convenient.

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Dining

Breakfast feedback is inconsistent: many enjoyed it and the coffee machine, while others found limited options or items cold or undercooked. A guest also noted a lack of vegan or plant-based choices.

Related guest reviews

10

Erin

Apr 12, 2024

·

Stayed 1 night

Liked the heated indoor pool and a decent breakfast. Helpful staff. A couple restaurants to walk to on either side.

8

Obdulio

Aug 7, 2023

·

Stayed 1 night

Good Rooms, Good breakfast,

10

Terry

May 10, 2024

·

Stayed 3 nights

My stay was very comfortable. The staff made checking in and out a breeze. And the breakfast was outstanding

10

Sarah

Apr 12, 2024

·

Stayed 1 night

Love the breakfast and coffee machine!!

4

Elizabeth

Apr 1, 2024

·

Stayed 1 night

It was quite awful. the hot tub was. broken, the coffee machine in the room was broken, and the hall was full of yelling children late at night. I also think that the place was depressing looking inside. No color. The breakfast was good on Easter.

8

Jodi

Oct 21, 2025

·

Stayed 2 nights

Bft was ok. No meat and the eggs were cold. Everything else is good

10

Scott

Dec 25, 2022

·

Stayed 1 night

It had been a long time since staying in a hotel room with an in-room whirlpool. It was very nice, and a relaxing way to spend Xmas eve on my own (since I'm single, with no spouse or family). One note...the breakfast bar would have been far better with vegan/plant based options. This should be a given by this point in time. No almond or other plant based milk or yogurt. Even the pancake batter had dairy in it. I think it's highly advisable to provide VEGAN options for the breakfast items such as sausage, pancakes, waffles, muffins, yogurt, milk, etc. Many guests like me would really appreciate it, and these items are easily available. At very least, have supplies of them in the back kitchen area, and make them available on request to those who want them.

4

Jodi

May 19, 2024

·

Stayed 1 night

Needs updating! Bathrooms nasty! Sheets were just awful & had pillings on them big enough you grab with your hands to pull off. Mattress was also awful. Price per night for this stay was ridiculous! Staff for the night time was not pleasant and didn’t explain anything. If you asked a question, she acted like you were such a bother. Staff for the morning was very pleasant and kind. Breakfast was good for a hotel and the staff there was helpful & kind.

4

angela

May 27, 2024

·

Stayed 1 night

Room smell like mildew and dirty. I had to spray and sanitize the room but still smell the same . Pool was freezing . Hot tub freezing and didn’t work . Breakfast was not cook properly before serving. Only thing good was the coffee. Condition has decrease since last visit

10

Haley

Oct 29, 2023

·

Stayed 1 night

It was a great hotel , very nice and clean and the breakfast was amazing

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$88
March	$104
April	$124
May	$139
June	$159
July	$179
August	$161
September	$114
October	$105
November	$99
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $324
20 $124	21 $108	22 $121	23 $121	24 $106	25 $168	26 $175
27 $106	28 $106	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $163	3 $165
4 $101	5 $101	6 $101	7 $101	8 $101	9 $172	10 $207
11 $114	12 $101	13 $101	14 $101	15 $109	16 $166	17 $232
18 $103	19 $102	20 $103	21 $102	22 $101	23 $155	24 $164
25 $105	26 $109	27 $105	28 $102	29 $101	30 $120	31 $127

Spark by Hilton Wilmington Carolina Beach Rd

Prices for Spark by Hilton Wilmington Carolina Beach Rd

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Room, 1 Queen Bed, Accessible (Mobility & Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews of Spark by Hilton Wilmington Carolina Beach Rd

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Spark by Hilton Wilmington Carolina Beach Rd

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