Ana y Jose Tulum Hotel & Beach Club
173 $US
/nuit
Moyenne pour septembre
Prices for Ana y Jose Tulum Hotel & Beach Club
Sélectionnez les dates pour voir les prix et les disponibilités
173 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Ana y Jose Tulum Hotel & Beach Club, les prix par nuit s'élèvent en moyenne à 132 $US pendant le mois le moins cher (août) et à 346 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 346 $US |
| février | 310 $US |
| mars | 311 $US |
| avril | 275 $US |
| mai | 153 $US |
| juin | 148 $US |
| juillet | 159 $US |
| août | 132 $US |
| septembre | 173 $US |
| octobre | 173 $US |
| novembre | 295 $US |
| décembre | 283 $US |
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sept. · 173 $US
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Le plus cher : janvier (env. 346 $US)
Le moins cher : août (env. 132 $US)
À propos de cet établissement
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. Après une longue journée passée sur la plage privée, profitez des nombreuses infrastructures de loisirs à votre disposition et qui inclu...
Équipements
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. Après une longue journée passée sur la plage privée, profitez des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Tulum, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 140 mètres carrés et comprenant un espace de conférence et une salle de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine internationale vous attendent à Ana’s Kitchen, un restaurant en bord de plage qui offre une sympathique vue sur le jardin. Si vous préférez une soirée cocooning, un service d'étage (horaires limités) est à votre disposition. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar à la plage. Un petit déjeuner préparé à la commande gratuit est servi tous les jours de 07 h 30 à 10 h 30.
Chambres
Avec une décoration personnalisée, les 32 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une machine à espresso. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon. Une télévision connectée 40 pouces avec chaînes par satellite assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
En choisissant Ana y Jose Tulum Hotel & Spa à Tulum (Zona Hotelera), vous serez à quelques pas du site Plage de Tulum et à 4 min en voiture du site Réserve de la biosphère de Sian Ka'an. Cet hôtel au bord de la plage se trouve à 3,5 km de Parc national de Tulum et à 5,8 km de Playa Paraiso.
À proximité
Plage de Tulum(0.1 miles)
Sculpture Ven a la Luz(0.4 miles)
Musée SFER IK(1.7 miles)
Parc du Jaguar(2.1 miles)
Réserve de la biosphère de Sian Ka'an(2.1 miles)
Parc national de Tulum(2.2 miles)
Accès au Parc Jaguar(2.3 miles)
Point de vue Jaguar Tulum(2.3 miles)
Station balnéaire Las Palmas Public Beach(3.1 miles)
Centre de Style de Vie Hunab(3.5 miles)
Playa Paraiso(3.6 miles)
Plage Akun(4.1 miles)
Promenade Artistique Holistika(4.7 miles)
Plage(5 miles)
Parc Dos Aguas(5 miles)
Aéroport international de Tulum (TQO)(28.5 miles)
Aéroport international de Cancún (CUN)(77 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
Carretera Tulum Bocapaila Km 7, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexique
Plage de Tulum (0.1 miles)
Sculpture Ven a la Luz (0.4 miles)
Musée SFER IK (1.7 miles)
Parc du Jaguar (2.1 miles)
Réserve de la biosphère de Sian Ka'an (2.1 miles)
Parc national de Tulum (2.2 miles)
Options de chambre
25
Superior Garden
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
14
Charming Garden
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
13
Manglar
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
26
2 Bedroom Suite
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 4
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
12
Feelings Ov
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
11
Charming Ov
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
28
Villa Coba
Détails de la chambre
3× Très Grands Lits Doubles
Couchages 6
BalconClimatisationWi-Fi (gratuit)Four à micro-ondes
20
Casa Del Agua
Détails de la chambre
3× Très Grands Lits Doubles
et 2 Grands Lits Doubles
BalconClimatisationWi-Fi (gratuit)Cuisine
Guest reviews of Ana y Jose Tulum Hotel & Beach Club
8.7
Fabuleux
Basé sur 239 avis vérifiés
Qui séjourne ici ?
Couples
59%
Familles
26%
Groupes
12%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Ana y Jose Tulum Hotel & Beach Club, les voyageurs apprécient le personnel accueillant et l'emplacement en bord de mer, tandis que les avis sur le rapport qualité-prix de la restauration et certaines chambres affectées par le bruit sont mitigés, ce qui crée une expérience charmante mais parfois coûteuse et pas toujours calme.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Ana y Jose Tulum Hotel & Beach Club, les voyageurs apprécient le personnel accueillant et l'emplacement en bord de mer, tandis que les avis sur le rapport qualité-prix de la restauration et certaines chambres affectées par le bruit sont mitigés, ce qui crée une expérience charmante mais parfois coûteuse et pas toujours calme.
Les clients soulignent fréquemment un service chaleureux et attentionné, une ambiance boutique et familiale, ainsi qu'une magnifique plage. Les chambres varient des suites spacieuses avec vue sur l'océan et piscine privée aux options plus simples ; plusieurs mentionnent le bruit provenant de la route, des lieux à proximité ou des espaces de service. La nourriture est souvent savoureuse, mais les prix sont élevés, le petit-déjeuner inclus se limite au pain, aux fruits et aux boissons, et le service en restaurant ou sur la plage peut parfois être lent. Idéal pour les voyageurs qui privilégient l'accès à la plage et un personnel attentif plutôt qu'un budget serré et un calme garanti.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Emplacement en bord de mer avec une belle plage et un spa réputé ; certaines chambres disposent d'une piscine privée. La salle de sport est petite et nécessite des améliorations.
Avis de voyageur à ce sujet
10
Claudia
15 mai 2023
·
A séjourné 1 nuit
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
10
Dionne
23 juin 2024
·
A séjourné 3 nuits
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
10
Alexander
15 déc. 2024
·
A séjourné 6 nuits
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
10
David
14 févr. 2025
·
A séjourné 7 nuits
Beautiful beachfront resort
Beautiful beachfront resort
10
Dania Sara
18 juin 2024
·
A séjourné 3 nuits
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
8
Brenda Roberta
11 mars 2025
·
A séjourné 4 nuits
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 janv. 2022
·
A séjourné 3 nuits
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
10
Chamil
24 mars 2025
·
A séjourné 5 nuits
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
6
Ivan
12 mars 2025
·
A séjourné 3 nuits
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 mars 2025
·
A séjourné 3 nuits
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Généralement propre et bien entretenu.
Avis de voyageur à ce sujet
8
Pedro
4 mai 2025
·
A séjourné 3 nuits
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 juil. 2024
·
A séjourné 3 nuits
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
8
Bodil Overgaard
6 avr. 2022
·
A séjourné 7 nuits
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
2
Maries
13 mars 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
10
Dagmar
19 oct. 2024
·
A séjourné 5 nuits
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
6
Mirela
24 janv. 2025
·
A séjourné 3 nuits
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres varient des suites et villas spacieuses avec vue sur l'océan et piscine privée aux options plus simples, et beaucoup sont confortables. Plusieurs clients ont signalé du bruit provenant de la route, des lieux à proximité ou des espaces de service, avec parfois des touches vieillottes ou des agencements particuliers.
Avis de voyageur à ce sujet
10
Manuel Armando
28 mai 2025
·
A séjourné 3 nuits
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
8
Nicole
1 janv. 2023
·
A séjourné 19 357 nuits
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
10
Alexander
15 déc. 2024
·
A séjourné 6 nuits
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
8
Pedro
4 mai 2025
·
A séjourné 3 nuits
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
2
Maries
13 mars 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
8
Brenda Roberta
11 mars 2025
·
A séjourné 4 nuits
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 janv. 2022
·
A séjourné 3 nuits
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
6
Ivan
12 mars 2025
·
A séjourné 3 nuits
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
8
Eldreth
20 mai 2024
·
A séjourné 1 nuit
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
6
BENJAMIN
8 mai 2025
·
A séjourné 5 nuits
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme aimable, attentionné et personnalisé dans tout l'établissement. Certains clients ont rencontré un service plus lent à la plage ou au restaurant.
Avis de voyageur à ce sujet
8
Pedro
4 mai 2025
·
A séjourné 3 nuits
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
Kathryn
29 janv. 2025
·
A séjourné 3 nuits
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
8
Kathy
29 juil. 2024
·
A séjourné 3 nuits
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
10
Elios
21 août 2024
·
A séjourné 5 nuits
The service was great Rafael & Paulina are top class.
The service was great Rafael & Paulina are top class.
8
Brenda Roberta
11 mars 2025
·
A séjourné 4 nuits
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Chamil
24 mars 2025
·
A séjourné 5 nuits
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
10
TAMIKA
6 oct. 2024
·
A séjourné 4 nuits
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
10
Pamela
10 mars 2025
·
A séjourné 3 nuits
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Dagmar
13 oct. 2025
·
A séjourné 5 nuits
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
10
Dagmar
19 oct. 2024
·
A séjourné 5 nuits
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement en bord de mer avec un accès facile et de belles vues. Certains clients ont été gênés par le bruit provenant de la route, des lieux à proximité ou des travaux.
Avis de voyageur à ce sujet
10
Manuel Armando
28 mai 2025
·
A séjourné 3 nuits
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
10
Claudia
15 mai 2023
·
A séjourné 1 nuit
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
8
Nicole
1 janv. 2023
·
A séjourné 19 357 nuits
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
8
Pedro
4 mai 2025
·
A séjourné 3 nuits
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
David
14 févr. 2025
·
A séjourné 7 nuits
Beautiful beachfront resort
Beautiful beachfront resort
6
Tabassom
23 févr. 2022
·
A séjourné 4 nuits
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Francisco de Asis
9 janv. 2023
·
A séjourné 19 365 nuits
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
8
Eddy Alexandra
17 janv. 2022
·
A séjourné 3 nuits
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 mars 2025
·
A séjourné 4 nuits
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Pamela
10 mars 2025
·
A séjourné 3 nuits
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Beaucoup apprécient la nourriture comme savoureuse, avec des petits-déjeuners agréables et des plats remarquables. Cependant, les prix sont élevés, le petit-déjeuner inclus se limite au pain, aux fruits et aux boissons, et le service peut être lent.
Avis de voyageur à ce sujet
10
Jesus O
16 déc. 2025
·
A séjourné 1 nuit
La comida es muy rica
La comida es muy rica
10
Dionne
23 juin 2024
·
A séjourné 3 nuits
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
8
Pedro
4 mai 2025
·
A séjourné 3 nuits
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 juil. 2024
·
A séjourné 3 nuits
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
6
Tabassom
23 févr. 2022
·
A séjourné 4 nuits
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Eddy Alexandra
17 janv. 2022
·
A séjourné 3 nuits
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 mars 2025
·
A séjourné 4 nuits
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
6
Ivan
12 mars 2025
·
A séjourné 3 nuits
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 mars 2025
·
A séjourné 3 nuits
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Jaime
26 mai 2025
·
A séjourné 3 nuits
El personal fue muy amable y la habitación también. La comida excelente
El personal fue muy amable y la habitación también. La comida excelente
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
BENJAMIN
8 mai 2025
·
A séjourné 5 nuits
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
6
enrique
3 juin 2026
·
A séjourné 4 nuits
No es un hotel boutique, caro para lo que ofrece
No es un hotel boutique, caro para lo que ofrece
2
Gabriela
31 mai 2026
·
A séjourné 4 nuits
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
10
Kevin
1 avr. 2026
·
A séjourné 4 nuits
Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
10
Milton
19 févr. 2026
·
A séjourné 3 nuits
Amazing room. Clean and excellent staff.
Amazing room. Clean and excellent staff.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: 299.78375187805176USD
- 2026-09-18: 151.1283613005829USD
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 151.1283613005829USD
- 2026-09-24: 138.96246183662416USD
- 2026-09-25: 143.4433112266922USD
- 2026-09-26: 138.93114789424897USD
- 2026-09-27: 139.05489961513518USD
- 2026-09-28: 151.1283613005829USD
- 2026-09-29: 151.1283613005829USD
- 2026-09-30: 151.1283613005829USD
- 2026-10-01: 211.7995137813568USD
- 2026-10-02: 206.20287893104555USD
- 2026-10-03: 211.7995137813568USD
- 2026-10-04: 151.1283613005829USD
- 2026-10-05: 211.7995137813568USD
- 2026-10-06: 211.7995137813568USD
- 2026-10-07: 211.7995137813568USD
- 2026-10-08: 151.1283613005829USD
- 2026-10-09: 151.1283613005829USD
- 2026-10-10: 151.1283613005829USD
- 2026-10-11: 151.1283613005829USD
- 2026-10-12: 138.93114789424897USD
- 2026-10-13: 151.1283613005829USD
- 2026-10-14: 138.93114789424897USD
- 2026-10-15: 151.1283613005829USD
- 2026-10-16: 151.1283613005829USD
- 2026-10-17: 211.7995137813568USD
- 2026-10-18: 143.24376245121002USD
- 2026-10-19: 151.1283613005829USD
- 2026-10-20: 143.44992204502105USD
- 2026-10-21: 151.1283613005829USD
- 2026-10-22: 233.67880404289247USD
- 2026-10-23: 460.42132063232424USD
- 2026-10-24: 233.67880404289247USD
- 2026-10-25: 159.82970226997375USD
- 2026-10-26: 166.05709313575744USD
- 2026-10-27: 159.82970226997375USD
- 2026-10-28: 166.05709313575744USD
- 2026-10-29: 151.1283613005829USD
- 2026-10-30: 151.7513347389221USD
- 2026-10-31: 143.4433112266922USD
- 2026-11-01: 197.8769729803467USD
- 2026-11-02: 197.8769729803467USD
- 2026-11-03: 195.72798482215882USD
- 2026-11-04: 320.1897740548706USD
- 2026-11-05: 320.1897740548706USD
- 2026-11-06: 320.1897740548706USD
- 2026-11-07: 320.1897740548706USD
- 2026-11-08: 320.1897740548706USD
- 2026-11-09: 320.1897740548706USD
- 2026-11-10: 195.72798482215882USD
- 2026-11-11: 197.8769729803467USD
- 2026-11-12: 320.1897740548706USD
- 2026-11-13: 320.1897740548706USD
- 2026-11-14: 320.1897740548706USD
- 2026-11-15: 320.1897740548706USD
- 2026-11-16: 320.1897740548706USD
- 2026-11-17: 225.76469261169433USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: MXN 2000 per accommodation, per night
A damage deposit of MXN 2000 will be collected before check-in.
A damage deposit of MXN 2000 will be collected before check-in.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Les fêtes et les événements de groupe sont autorisés sur place
- Possibilité de location à long terme
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Navette aéroport : 4940 MXN par véhicule, aller-retour, maximum 7 passager(s)
- Animaux de compagnie : 700 MXN par animal et par nuit
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Planche à voile
Cyclisme
Piscine extérieure
Musique live
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Salon de bronzage
Spa et centre de bien-être
Club pour enfants
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit