Ana y Jose Tulum Hotel & Beach Club

La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.

Very nice, clean and friendly personal.

Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.

The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.

Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.