Name: Avra Imperial Hotel
Address: Kolymbari, Kolymvari, Greece, Kolymvari, Greek Islands, GR
Price range: US$219–US$361 per night
Rating: 8.73

What guests think

At Avra Imperial Hotel, guests frequently praise the spacious modern rooms and the generally clean, well-kept grounds, creating a relaxed resort feel suited to families and couples seeking comfort, variety, and quiet downtime.

Staff are widely described as friendly and accommodating, though a minority report slow or inconsistent responses at reception or with requests. Food and breakfast options are broadly well liked with several restaurants and strong all-inclusive offerings; multiple guests flag unclear allergy labeling, and some note limited authentic Greek dishes. Facilities draw praise for scale and variety, including multiple pools, a spa and a gym, while several reviews note the nearby beach is mostly pebbly or rocky. The location feels somewhat remote with little nearby and bus access to Chania, making it better for a laid-back resort stay than for frequent sightseeing without a car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw praise for multiple large pools, a spa and a gym, plus generally well-kept grounds. Several reviews note the nearby beach is mostly pebbly or rocky.

Related guest reviews

10

Rishi

16 Oct 2023

·

Stayed 7 nights

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

10

Vlas

29 Sept 2025

·

Stayed 4 nights

Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.

8

Ernst

25 Aug 2024

·

Stayed 7 nights

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

8

Maria

7 Aug 2024

·

Stayed 5 nights

Lækkert hotel med kæmpe poolområde og direkte adgang til stranden. God mad.

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8

Michelle

2 Sept 2024

·

Stayed 7 nights

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

10

Marie-Aude

25 Oct 2024

·

Stayed 6 nights

We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!

10

Ganna

10 Sept 2022

·

Stayed 12 nights

Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!

10

david

16 Sept 2025

·

Stayed 3 nights

Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!

8

Monique

13 Jun 2025

·

Stayed 12 nights

Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.

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10

Vadim

18 Aug 2022

·

Stayed 7 nights

The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.

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Cleanliness

Most guests find the hotel and rooms very clean and well maintained. A few report lapses such as stained linens, dust or insects in rooms, and areas around pools or dining needing more attention.

Related guest reviews

10

Rishi

16 Oct 2023

·

Stayed 7 nights

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

10

Vlas

29 Sept 2025

·

Stayed 4 nights

Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.

10

Juan

16 Sept 2025

·

Stayed 11 nights

The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.

10

Kinga

15 May 2023

·

Stayed 7 nights

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.

8

Rohit

7 Oct 2023

·

Stayed 7 nights

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.

10

Jade

29 Jun 2024

·

Stayed 6 nights

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

8

Tobias

7 Sept 2024

·

Stayed 6 nights

Die Hotelanlage ist sehr schön. Die Zimmer sind leider etwas abgewohnt, aber noch in Ordnung. Am meisten hat die Auswahl der Speisen gestört. Wenn ich nach Griechenland fliege möchte ich nicht 7 Tage Pasta und Pizza und wünsche mir authentische Küche.

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8

Hanne Hjenner

24 Jul 2024

·

Stayed 6 nights

Dejligt familiehotel med helt fantastisk pool til både børn og voksne. Værelserne er behagelige og rummelige. Rengøring kunne være lidt bedre og service/imødekommenhed i restaurant kan også forbedres.

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8

Monique

13 Jun 2025

·

Stayed 12 nights

Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.

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10

Kristie

10 Nov 2025

·

Stayed 9 nights

We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.

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Rooms

Rooms are generally spacious, modern and comfortable, with options for private or semi-private pools. Downsides include some design or layout issues (like shaded patios) and occasional mismatches in bed setup or room size expectations, with a few elements feeling dated.

Related guest reviews

10

Juan

16 Sept 2025

·

Stayed 11 nights

The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.

10

Jessica

11 Sept 2024

·

Stayed 6 nights

My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.

8

Anthony

6 Jun 2023

·

Stayed 3 nights

The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.

10

Jade

29 Jun 2024

·

Stayed 6 nights

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

8

June

22 Sept 2023

·

Stayed 3 nights

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing

8

Tobias

7 Sept 2024

·

Stayed 6 nights

Die Hotelanlage ist sehr schön. Die Zimmer sind leider etwas abgewohnt, aber noch in Ordnung. Am meisten hat die Auswahl der Speisen gestört. Wenn ich nach Griechenland fliege möchte ich nicht 7 Tage Pasta und Pizza und wünsche mir authentische Küche.

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8

Monique

13 Jun 2025

·

Stayed 12 nights

Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.

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10

Catherine

4 Jul 2025

·

Stayed 8 nights

Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!

8

Tuomas

25 May 2025

·

Stayed 3 nights

This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!

8

Colin

16 Aug 2024

·

Stayed 5 nights

La situation géographique de l'hotel permet d'accéder facilement à différentes destinations. Nous avons fait balos en partant d'un bateau privee de Kissamos. Elafonissi, Matala, Spili... que nous avons fait en voiture que nous avions préalablement louer avant notre arrivée a l'aéroport L'hotel et grand et nous avions une suite avec piscine très agréable si vous voulez profiter d'une piscine tranquillement ou en profiter en dehors des horaires des différentes piscines de l'hotel.le restaurant est bon est propose bop de variétés qui change tous les soirs. Il y a aussi 3 autres restaurants dans l'infrastructure avec un supplement. Dommage que la chambre etait equipée d'une toute petite et vielle tele non connectée. C'est le seul point negatif

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Service

Service is often praised as friendly and accommodating across departments. Issues reported include slow responses, administrative or refund problems, and inconsistent attention in restaurants or to specific requests.

Related guest reviews

10

Vlas

29 Sept 2025

·

Stayed 4 nights

Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.

10

Amanda

13 Aug 2024

·

Stayed 3 nights

Every little thing we needed they took care of. Amazing stay.

10

Juan

16 Sept 2025

·

Stayed 11 nights

The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.

8

Ernst

25 Aug 2024

·

Stayed 7 nights

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

8

Michelle

2 Sept 2024

·

Stayed 7 nights

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

10

Evan

15 May 2025

·

Stayed 3 nights

Magnifique hôtel, piscine privative grande et sans vis à vis pour notre chambre. Buffet diversifié et bon. Seul le check-in a pris beaucoup de temps avec la chambre qui n'a pas été disponible avant 18h.

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2

Ayse

16 Sept 2025

·

Stayed 9 nights

Gebuchtes Zimmer wurde nicht gegeben, Differenz wurde nicht erstattet. Wasser nicht aufgefüllt, minibar wurde nicht aufgefüllt Lunch war im Residenz Bereich nicht verfügbar, Zimmer Service 3€ pro Bestellung und das alles trotz all inclusive! Schrecklich! 15.000€ dafür dass man nicht mal Wasser bekommt. Eines nachts stand Zimmer Türe einfach offen, direkt Rezeption Bescheid gesagt, seit über 10 Tagen keine Antwort warum!!

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8

Monique

13 Jun 2025

·

Stayed 12 nights

Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.

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10

VASILIKI

12 Aug 2023

·

Stayed 9 nights

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)

8

Hui

17 May 2025

·

Stayed 5 nights

All are good, except no refund when I made duplicate booking by mistake, even I talked to them 1 week before the arriving date. I waste 3 nights

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Location

The setting is somewhat remote with little immediately nearby; several guests used the bus to Chania or recommend a car. Beach access is close but often pebbly or rocky.

Related guest reviews

10

Zoje

5 Oct 2025

·

Stayed 4 nights

Alles perfekt, nichts zu bemängeln nur die lage rundherum des hotels, leider viel zu abgelegen/abgeschieden.. bis zum zentrum chania ist es eine halbe stunde mit dem auto weit weg…

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10

Kinga

15 May 2023

·

Stayed 7 nights

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.

10

Jana

8 Sept 2025

·

Stayed 7 nights

Das Avra Imperial Hotel überzeugt durch eine gelungene Kombination aus modernem Design, gepflegter Anlage und hoher Servicequalität. Die großzügigen Poolbereiche sowie der direkte Zugang zum Strand bieten ideale Voraussetzungen für erholsame Urlaubstage. Besonders hervorzuheben ist die Freundlichkeit und Professionalität des Personals, das stets aufmerksam und zuvorkommend agiert. Auch die gastronomische Vielfalt überzeugt: Von reichhaltigen Buffets bis hin zu qualitativ hochwertigen À-la-carte-Restaurants wird ein breites Angebot geboten. Insgesamt ein ausgezeichnetes Hotel, das hohen Ansprüchen gerecht wird und uneingeschränkt weiterzuempfehlen ist.

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8

Ernst

25 Aug 2024

·

Stayed 7 nights

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

8

Maria

7 Aug 2024

·

Stayed 5 nights

Lækkert hotel med kæmpe poolområde og direkte adgang til stranden. God mad.

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10

Zohra

12 Sept 2024

·

Stayed 10 nights

We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi

10

Ganna

10 Sept 2022

·

Stayed 12 nights

Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!

10

Nico

3 Jun 2025

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Stayed 7 nights

Super Hotel, eine reine Wohlfühloase! Die Lage ist nur etwas abgelegen und man kann in der Umgebung nicht viel unternehmen, es gibt nur ein Bus der in die Stadt nach Chania fährt. Die Fahrt nach Rethymno dauert zum Beispiel 2 1/2 Stunden. Mietwagen für Unternehmungen ist ein absolutes muss. Ansonsten das Hotel sehr sauber, freundlich und leckeres Essen!

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10

Vadim

18 Aug 2022

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Stayed 7 nights

The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.

10

Simone

26 Sept 2025

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Stayed 9 nights

Es hat einfach alles gepasst. Tolles Hotel, die Pools, das Essen, das Personal, die Zimmer.. Im „Ort“ ist nicht viel los, aber man kommt sehr gut mit dem Bus nach Chania. Wir waren sehr zufrieden und empfehlen das Hotel auf jeden Fall weiter. :)

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AI-generated summary based on recent guest reviews

Dining

Food is broadly enjoyed for variety and generally good quality across several restaurants and all-inclusive options. Multiple guests mention unclear allergy labeling, while some note limited authentic Greek choices.

Related guest reviews

10

Kinga

15 May 2023

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Stayed 7 nights

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.

8

Michelle

2 Sept 2024

·

Stayed 7 nights

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

10

Lise

5 Sept 2022

·

Stayed 6 nights

Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio. Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas! Staff was super friendly and helpfull. We loved our stay!

10

Ronny

1 Jun 2024

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Stayed 7 nights

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!

10

Chloé

26 Jul 2025

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Stayed 7 nights

Excellent rapport qualité prix . Deuxième séjour dans cet hôtel. Petit bémol : Le buffet manque un peu de diversité le soir.

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10

Ganna

10 Sept 2022

·

Stayed 12 nights

Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!

10

david

16 Sept 2025

·

Stayed 3 nights

Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!

8

Tuomas

25 May 2025

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Stayed 3 nights

This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!

10

Andrea

5 Sept 2024

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Stayed 7 nights

Struttura stupenda. Personale cordiale. Piscine enormi. Ristorante con cibo vario e ottimo. Letti comodissimi. Le uniche critiche che faccio sono per l'orario di cena (chiusura del ristorante alle 21:30 è troppo presto) e il fatto che le bevande ai pasti non siano comprese nella mezza pensione

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10

Kristie

10 Nov 2025

·

Stayed 9 nights

We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.

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AI-generated summary based on recent guest reviews

Month	Average price
April	US$176
May	US$183
June	US$269
July	US$350
August	US$368
September	US$293
October	US$208

Su	Mo	Tu	We	Th	Fr	Sa
				1 $292	2 $293	3 $292
4 $286	5 $292	6 $273	7 $286	8 $286	9 $286	10 $274
11 $220	12 $229	13 $229	14 $229	15 $229	16 $229	17 $229
18 $219	19 $219	20 $238	21 $229	22 $220	23 $229	24 $238
25 $238	26 $238	27 $238	28 $238	29 $238	30 $238	31 $245

Avra Imperial Hotel

Prices for Avra Imperial Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Room, Pool View

Executive Suite

Premium Junior Suite, Private Pool Residence Collection (Adults Only 13+)

Deluxe Suite

Premium Room Residence Collection (Adults Only 13+)

Premium Suite Residence Collection (Adults Only 13+)

Deluxe Room, Private Pool

Premium Room, Private Pool Residence Collection (Adults Only 13+)

Deluxe Suite, Private Pool

Junior Suite, Pool View

Deluxe Room

Junior Suite, 2 Bedrooms

Deluxe Room (Sharing Pool)

Junior Suite, Private Pool

Executive Suite, Private Pool, Pool View

Premium Suite, Private Pool Residence Collection (Adults Only 13+)

Family Room

Guest reviews of Avra Imperial Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Avra Imperial Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $361	23 $343	24 $343	25 $345	26 $347
27 $329	28 $329	29 $284	30 $286