Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 9:00 AM to noon for a fee, approximately NZD 12.00 to 30.00 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. It is recommended to contact the property for specific accessibility needs.

Where is the property located in relation to key landmarks?

The property is located in Arrowtown, near ski lifts, just steps from Off The Wall Gallery and Lakes District Museum. It is 16.3 mi (26.3 km) from The Remarkables Ski Area and 0.2 mi (0.4 km) from St Patrick's Catholic Church & Mary MacKillop's Cottage.

Are children allowed at the property?

Children are allowed at the property, and there is no minimum age for children to stay for free.

New Orleans Hotel in Arrowtown

Average nightly price at New Orleans Hotel by month, last 12 months (USD)
Month	Average price
January	US$101
February	US$105
March	US$120
April	US$108
May	US$95
June	US$93
July	US$99
August	US$99
September	US$91
October	US$90
November	US$94
December	US$110

What guests think

Across reviews, New Orleans Hotel stands out for its central Arrowtown location and friendly staff, with many guests appreciating the on-site pub’s atmosphere and food, while rooms are generally basic or dated and some report noise from the surroundings.

Cleanliness feedback is mixed, ranging from spotless rooms to complaints about stained carpets and occasional odors. Some guests also mention challenges with temperature control, such as inadequate cooling during hot weather or ineffective heating. A practical choice for a characterful, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently mention the on-site pub and restaurant, with many praising the food. There are occasional complaints about closures or bar management.

Related guest reviews

10

Ian

12 Jul 2023

·

Stayed 2 nights

You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm

6

anthony p

27 Jan 2025

·

Stayed 1 night

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.

10

Carol

31 Aug 2025

·

Stayed 5 nights

The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient

2

Zac

12 Aug 2025

·

Stayed 1 night

unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.

8

Kevin

30 Jul 2024

·

Stayed 1 night

Enjoy staying at this venue, very friendly staff and great food.

10

Kaye

19 Sept 2025

·

Stayed 1 night

Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!

8

Pierre

12 Jan 2025

·

Stayed 1 night

Personnel très sympa. Petite frayeur au départ, car pas retrouvé ma réservation. Montré le N° de celle-ci pour avoir ma chambre. Hôtel vieillot mais convenable. 2 points positifs : en plein centre de la ville, et fait restaurant et bar. Parking gratuit à 100 mètres.

10

Jocelyn

20 May 2025

·

Stayed 1 night

I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.

4

Owen

8 Jul 2022

·

Stayed 1 night

Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning

2

lynn

6 Apr 2025

·

Stayed 1 night

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed, from very clean or spotless rooms to reports of stained carpets, odors, and an occasional unclean item.

Related guest reviews

6

anthony p

27 Jan 2025

·

Stayed 1 night

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.

2

Zac

12 Aug 2025

·

Stayed 1 night

unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.

6

Tony and Linda

12 Feb 2024

·

Stayed 1 night

Unfortunately the wine glass was not cleaned properly.

8

Bill

19 Nov 2025

·

Stayed 2 nights

The rental was spotless and staff friendly

8

Doreen

2 Feb 2025

·

Stayed 1 night

Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.

8

Leasa

5 Nov 2024

·

Stayed 1 night

Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got

2

lynn

6 Apr 2025

·

Stayed 1 night

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.

6

Nathan

22 Jan 2025

·

Stayed 1 night

Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and often dated, though some are a good size and a few have pleasant views. Some guests noted noise from other rooms or the bar area, and temperature control can be challenging in hot or cold weather.

Related guest reviews

6

Tessa

15 Nov 2025

·

Stayed 1 night

Good location and price point. Good size room and staff were friendly. Only aspect is it is very noisy, even when the bar is closed you can hear everyone walking around outside and showers etc from other rooms.

8

Sue

5 Nov 2024

·

Stayed 1 night

Looked out window and you could see the trees and snow capped mountains. Very pretty.

10

Kaye

19 Sept 2025

·

Stayed 1 night

Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!

8

Pierre

12 Jan 2025

·

Stayed 1 night

Personnel très sympa. Petite frayeur au départ, car pas retrouvé ma réservation. Montré le N° de celle-ci pour avoir ma chambre. Hôtel vieillot mais convenable. 2 points positifs : en plein centre de la ville, et fait restaurant et bar. Parking gratuit à 100 mètres.

8

Julien

16 Feb 2025

·

Stayed 1 night

Adresse dans le centre historique d'arrowtown, sympa et calme pour une soiree. Accueil moyen au bar. Nous avons été surclassés dans une chambre toute équipée a l'étage avec salle de bain séparée, parfait ! Une petite remise au gout du jour serait nécessaire mais cela fait l'affaire. Nous n'avons pas diner au pub brasserie. Rapport qualité prix moyen

10

Robert

30 Jun 2024

·

Stayed 1 night

Room was warm.

4

Owen

8 Jul 2022

·

Stayed 1 night

Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning

8

Leasa

5 Nov 2024

·

Stayed 1 night

Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got

2

lynn

6 Apr 2025

·

Stayed 1 night

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.

6

Nathan

22 Jan 2025

·

Stayed 1 night

Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with smooth or flexible check in noted. A few guests reported issues such as an unhelpful manager, reservation confusion, or limited check in hours.

Related guest reviews

10

Trudi

15 Apr 2025

·

Stayed 1 night

Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you

10

Carol

31 Aug 2025

·

Stayed 5 nights

The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient

2

Zac

12 Aug 2025

·

Stayed 1 night

unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.

6

Tessa

15 Nov 2025

·

Stayed 1 night

Good location and price point. Good size room and staff were friendly. Only aspect is it is very noisy, even when the bar is closed you can hear everyone walking around outside and showers etc from other rooms.

10

Kaye

19 Sept 2025

·

Stayed 1 night

Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!

8

Bill

19 Nov 2025

·

Stayed 2 nights

The rental was spotless and staff friendly

8

kim

3 Oct 2023

·

Stayed 1 night

Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.

8

Doreen

2 Feb 2025

·

Stayed 1 night

Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.

8

Leasa

5 Nov 2024

·

Stayed 1 night

Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got

10

Ng?u

7 Apr 2025

·

Stayed 2 nights

Good. But you should check in before 9PM.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central Arrowtown location places shops, dining, and walks on the doorstep, making it convenient for exploring.

Related guest reviews

10

Ian

12 Jul 2023

·

Stayed 2 nights

You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm

10

Shannan

10 Aug 2025

·

Stayed 1 night

It was great, right in the middle of Arrowtown. Would definitely stay there again

6

Tessa

15 Nov 2025

·

Stayed 1 night

Good location and price point. Good size room and staff were friendly. Only aspect is it is very noisy, even when the bar is closed you can hear everyone walking around outside and showers etc from other rooms.

8

Pierre

12 Jan 2025

·

Stayed 1 night

Personnel très sympa. Petite frayeur au départ, car pas retrouvé ma réservation. Montré le N° de celle-ci pour avoir ma chambre. Hôtel vieillot mais convenable. 2 points positifs : en plein centre de la ville, et fait restaurant et bar. Parking gratuit à 100 mètres.

8

Julien

16 Feb 2025

·

Stayed 1 night

Adresse dans le centre historique d'arrowtown, sympa et calme pour une soiree. Accueil moyen au bar. Nous avons été surclassés dans une chambre toute équipée a l'étage avec salle de bain séparée, parfait ! Une petite remise au gout du jour serait nécessaire mais cela fait l'affaire. Nous n'avons pas diner au pub brasserie. Rapport qualité prix moyen

8

kim

3 Oct 2023

·

Stayed 1 night

Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.

10

Jocelyn

20 May 2025

·

Stayed 1 night

I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.

6

Amy

18 May 2025

·

Stayed 1 night

Very central

8

Leasa

5 Nov 2024

·

Stayed 1 night

Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got

6

Nathan

22 Jan 2025

·

Stayed 1 night

Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site pub restaurant earns frequent praise for tasty meals and cozy charm. Occasional negatives include a closure during some stays and minor cleanliness or service concerns.

Related guest reviews

10

Ian

12 Jul 2023

·

Stayed 2 nights

You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm

6

anthony p

27 Jan 2025

·

Stayed 1 night

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.

10

Carol

31 Aug 2025

·

Stayed 5 nights

The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient

2

Zac

12 Aug 2025

·

Stayed 1 night

unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.

6

Tony and Linda

12 Feb 2024

·

Stayed 1 night

Unfortunately the wine glass was not cleaned properly.

8

Kevin

30 Jul 2024

·

Stayed 1 night

Enjoy staying at this venue, very friendly staff and great food.

10

Kaye

19 Sept 2025

·

Stayed 1 night

Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!

10

Jocelyn

20 May 2025

·

Stayed 1 night

I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.

4

Owen

8 Jul 2022

·

Stayed 1 night

Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning

2

lynn

6 Apr 2025

·

Stayed 1 night

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $233	3 $102	4 $224	5 $101	6	7
8	9 $231	10	11 $105	12	13	14
15 $102	16 $107	17 $106	18	19 $105	20	21
22	23 $102	24 $102	25	26	27	28
29	30

New Orleans Hotel

Prices for New Orleans Hotel

Monthly average prices

About this property

Location

Room options

Comfort Apartment

Superior Double Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Guest reviews of New Orleans Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about New Orleans Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $102
25 $102	26 $223	27 $102	28 $102	29 $108	30	31