Is parking available at the hotel?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately IDR 200,000 for adults and IDR 140,000 for children.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the hotel's location in relation to key landmarks?

The hotel is located in Kuta (Kartika Plaza), within a 10-minute walk of Waterbom Bali and Kuta Beach. It is 1.7 km from Legian Beach and 3.3 km from Double Six Beach.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of IDR 438,000 per day, and advance request or confirmation is required.

Sun Island Hotel & Spa Kuta

Average nightly price at Sun Island Hotel & Spa Kuta by month, last 12 months (USD)
Month	Average price
January	US$31
February	US$27
March	US$28
April	US$27
May	US$26
June	US$26
July	US$30
August	US$32
September	US$30
October	US$30
November	US$30
December	US$40

What guests think

At Sun Island Hotel & Spa Kuta, guests appreciate the convenient setting near the airport, malls, and beach and generally warm service, while noting that overall condition and comfort vary, with parts of the property showing age.

Noise from corridors, the pool area, and nearby nightlife is a common complaint. Breakfast feedback is frequently negative, citing limited variety, cold food, and slow replenishment, though a few guests were satisfied. Cleanliness and upkeep vary, with reports of mold, leaks, stained towels, ants, and a worn pool alongside some clean, comfortable rooms. Expect a practical base with varied quality across stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool is appreciated for its size and access by some, but it is often described as dated, shaded, or needing repairs and better upkeep (e.g., loose tiles). Overall, facilities feel aged.

Related guest reviews

8

Clinton

19 Feb 2024

·

Stayed 7 nights

Great place to stay, staff are very friendly, rooms kept clean and tidy. Pool was great. Only thing i could fault was the food wasnt the best compared to other places.

8

Vicky

28 Jun 2025

·

Stayed 1 night

Good breakfast, clean room. We had a pool view room. Was very noisy with kids in pool, very noisy at night due to the dogs barking and people partying close by. It’s close to airport and convenient when catching a flight. Staff were lovely.

10

Gholam Hazarat

5 May 2024

·

Stayed 2 nights

Great place to stay, staff are very friendly, rooms kept clean and tidy. Pool was great.

10

Lyn

24 Jun 2024

·

Stayed 10 nights

The only downside of this hotel is that the pool area is too shaded, you only get sun from 11-1pm to sunbath in

2

Steve

18 Sept 2024

·

Stayed 4 nights

Awful breakfast..noisy at night. Loose tiles in the pool...towels stained and grey ..shower in bath tub ..over all very disappointing. Would not recommend.

6

Clement

20 Jul 2024

·

Stayed 1 night

Petit déjeuner copieux mais qualité moyenne. Distributeur Shampooing vide. Isolation phonique inexistante et emplacement bruyant. Belle piscine, belle chambre, bonne literie autrement et employés très gentils et serviables.

10

Justin

7 Jun 2025

·

Stayed 8 nights

The most fantastic stay in Kuta. A great location to two shopping malls walking distance. Restaurants and the beach not far away from the hotel. The room was huge and the balcony was a great bonus. Pool was large and easy access from the room. The staff talked everyday to me with big friendly smiles. The buffet breakfast was delicious, fruits, bacon, omelette, fresh bread etc. Will definitely be staying again next year. Thank you.

4

??

11 Jun 2024

·

Stayed 3 nights

一階のスイートでしたが浴槽の部屋が雨漏れしてました。またプールがとても汚かった。

2

Vivienne

21 Oct 2023

·

Stayed 26 nights

Horrible. The room was ok BUT OMG the photos on the internet are not what is there . Pool area dirty , old , wood is rotten, no pool bar, lose tiles in the pool , pool not lit like is shows I. Photos. The website photos must be over 10 years old and that’s being kind. The room cleaners hit and miss , tolitrolls and soap was on a rashon . Most days no hand towel. very poor standards. Needs a lot of money spending on it . not impressed . Would not ever recommend this hotel. A poor hotel lucky to be a 2 star , no idea where 4 star came from . very disappointing .

8

Sarah

14 Nov 2024

·

Stayed 1 night

We only stayed 1 night, so didn't really get a chance to use the facilities, the hotel is good value for the price, the rooms were nicely decorated, spacious and clean, with a large comfy bed and good aircon. The reception staff were very friendly and check in and out was a breeze.The other big plus is that the hotel offers free water stations on every level. Sadly the facilities, especially the pool are looking rather dated. The biggest negative for us was the buffet breakfast, we have stayed here before and remember a very good selection and great quality, unfortunately that wasn't the case this time, there were plenty of options, mainly Asian orientated, no egg station and the quality of the food was very poor, tables werent being cleared or cleaned and food kept running out on the buffet. No one checked our room number, so anyone could just walk in off the street and help themselves, the restaurant staff were disinterested as if they didn't really want to be there, no friendly smiles or warm greeting.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness and maintenance are inconsistent: reports mention moldy bathrooms, stained towels, ants/bugs, leaks, and a dirty pool. Others note clean rooms, suggesting variable standards.

Related guest reviews

2

Eirik

12 Nov 2025

·

Stayed 6 nights

Upon arrival, we were disappointed to find the hotel in noticeably poor condition. It may have been a four-star property when it first opened, but it no longer meets that standard. The rooms were damp, and the air conditioning units were noisy. The sound insulation was very poor — we were woken up multiple times each night due to noise from other rooms and the corridor. The bathrooms were not clean, with black mold visible around the drains. We requested a room change, but the second room was in similar condition. Staff interactions were not particularly welcoming. When we asked to borrow beach towels, we were told there was a 600k IDR deposit required. As we only had 500k IDR in cash, we were instructed to walk to the nearest ATM — about a 15-minute walk away — rather than being offered a more practical solution. Breakfast was also disappointing, consisting mainly of oily noodles and deep-fried local dishes, with limited options for international guests. Overall, we cannot recommend this hotel in its current state.

10

Gholam Hazarat

5 May 2024

·

Stayed 2 nights

Great place to stay, staff are very friendly, rooms kept clean and tidy. Pool was great.

2

Steve

18 Sept 2024

·

Stayed 4 nights

Awful breakfast..noisy at night. Loose tiles in the pool...towels stained and grey ..shower in bath tub ..over all very disappointing. Would not recommend.

6

Viet

30 Oct 2024

·

Stayed 2 nights

Stedet ligner ikke på bildene som vises. Stedet er veldig slitt og det er urenheter inne på badet og rommet.

6

Dana

23 Jan 2024

·

Breakfast was dead cold every morning, the last day there was even bugs all over the fruit and nothing being done about it. I ended up having toast each morning for breakfast which was really disappointing. Good location and basic rooms

4

??

11 Jun 2024

·

Stayed 3 nights

一階のスイートでしたが浴槽の部屋が雨漏れしてました。またプールがとても汚かった。

8

Ralph

6 Apr 2025

·

Stayed 1 night

Shower not working Electronic keypad cover fell off.

2

Hamdi

13 Jul 2024

·

Stayed 4 nights

There was leak in our bathroom annd the wifi kept disconnecting. But the managers were polite and took care of it for us. However the area was really loud and party buses and people parting around which ultimately leave the hotel.

2

Vivienne

21 Oct 2023

·

Stayed 26 nights

Horrible. The room was ok BUT OMG the photos on the internet are not what is there . Pool area dirty , old , wood is rotten, no pool bar, lose tiles in the pool , pool not lit like is shows I. Photos. The website photos must be over 10 years old and that’s being kind. The room cleaners hit and miss , tolitrolls and soap was on a rashon . Most days no hand towel. very poor standards. Needs a lot of money spending on it . not impressed . Would not ever recommend this hotel. A poor hotel lucky to be a 2 star , no idea where 4 star came from . very disappointing .

6

SHANA L

18 Oct 2024

·

Stayed 8 nights

The property is a little dated. No entertainment. Tiny ants roaming around. No bar.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Noise is a recurring issue from corridors, the pool area, and nearby nightlife. Some rooms are spacious and comfortable with balconies or pool access, but decor can be dated or dark and Wi‑Fi reliability was an issue for some.

Related guest reviews

2

Eirik

12 Nov 2025

·

Stayed 6 nights

Upon arrival, we were disappointed to find the hotel in noticeably poor condition. It may have been a four-star property when it first opened, but it no longer meets that standard. The rooms were damp, and the air conditioning units were noisy. The sound insulation was very poor — we were woken up multiple times each night due to noise from other rooms and the corridor. The bathrooms were not clean, with black mold visible around the drains. We requested a room change, but the second room was in similar condition. Staff interactions were not particularly welcoming. When we asked to borrow beach towels, we were told there was a 600k IDR deposit required. As we only had 500k IDR in cash, we were instructed to walk to the nearest ATM — about a 15-minute walk away — rather than being offered a more practical solution. Breakfast was also disappointing, consisting mainly of oily noodles and deep-fried local dishes, with limited options for international guests. Overall, we cannot recommend this hotel in its current state.

8

Vicky

28 Jun 2025

·

Stayed 1 night

Good breakfast, clean room. We had a pool view room. Was very noisy with kids in pool, very noisy at night due to the dogs barking and people partying close by. It’s close to airport and convenient when catching a flight. Staff were lovely.

8

Abshir

20 Aug 2025

·

Stayed 4 nights

You can hear the noise from the hallway,the breakfast was ok but can be improved.The bathroom and the room need painting.The staff were great and helpful.

4

Gina

30 Jan 2025

·

Stayed 26 nights

The staff were amazing but the property had a very limited menu and it was extremely noisy

6

Clement

20 Jul 2024

·

Stayed 1 night

Petit déjeuner copieux mais qualité moyenne. Distributeur Shampooing vide. Isolation phonique inexistante et emplacement bruyant. Belle piscine, belle chambre, bonne literie autrement et employés très gentils et serviables.

8

Ahmed

13 Jun 2025

·

Stayed 14 nights

it is nice, but the room is not silent. The sound of the water 24 hour because the swimming pool has something like a front they make noise 24 hour. It’s coming direct to your room to your bed.

10

Justin

7 Jun 2025

·

Stayed 8 nights

The most fantastic stay in Kuta. A great location to two shopping malls walking distance. Restaurants and the beach not far away from the hotel. The room was huge and the balcony was a great bonus. Pool was large and easy access from the room. The staff talked everyday to me with big friendly smiles. The buffet breakfast was delicious, fruits, bacon, omelette, fresh bread etc. Will definitely be staying again next year. Thank you.

6

Dale

20 Oct 2023

·

Stayed 2 nights

Stayed in Room 311. Shower head didn’t work properly needs replacing. Changed rooms 2nd night as aircon not working. Was moved to ground floor, noisy room near pool. Bed comfortable and room spacious. Water coolers on every floor a great idea.

2

Hamdi

13 Jul 2024

·

Stayed 4 nights

There was leak in our bathroom annd the wifi kept disconnecting. But the managers were polite and took care of it for us. However the area was really loud and party buses and people parting around which ultimately leave the hotel.

8

Sarah

14 Nov 2024

·

Stayed 1 night

We only stayed 1 night, so didn't really get a chance to use the facilities, the hotel is good value for the price, the rooms were nicely decorated, spacious and clean, with a large comfy bed and good aircon. The reception staff were very friendly and check in and out was a breeze.The other big plus is that the hotel offers free water stations on every level. Sadly the facilities, especially the pool are looking rather dated. The biggest negative for us was the buffet breakfast, we have stayed here before and remember a very good selection and great quality, unfortunately that wasn't the case this time, there were plenty of options, mainly Asian orientated, no egg station and the quality of the food was very poor, tables werent being cleared or cleaned and food kept running out on the buffet. No one checked our room number, so anyone could just walk in off the street and help themselves, the restaurant staff were disinterested as if they didn't really want to be there, no friendly smiles or warm greeting.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, with smooth check‑in reported. Breakfast service can be understaffed or disengaged, and there were occasional service lapses such as a strict towel‑deposit policy and an airport pick‑up miscommunication.

Related guest reviews

8

Clinton

19 Feb 2024

·

Stayed 7 nights

Great place to stay, staff are very friendly, rooms kept clean and tidy. Pool was great. Only thing i could fault was the food wasnt the best compared to other places.

2

Eirik

12 Nov 2025

·

Stayed 6 nights

Upon arrival, we were disappointed to find the hotel in noticeably poor condition. It may have been a four-star property when it first opened, but it no longer meets that standard. The rooms were damp, and the air conditioning units were noisy. The sound insulation was very poor — we were woken up multiple times each night due to noise from other rooms and the corridor. The bathrooms were not clean, with black mold visible around the drains. We requested a room change, but the second room was in similar condition. Staff interactions were not particularly welcoming. When we asked to borrow beach towels, we were told there was a 600k IDR deposit required. As we only had 500k IDR in cash, we were instructed to walk to the nearest ATM — about a 15-minute walk away — rather than being offered a more practical solution. Breakfast was also disappointing, consisting mainly of oily noodles and deep-fried local dishes, with limited options for international guests. Overall, we cannot recommend this hotel in its current state.

10

Gholam Hazarat

5 May 2024

·

Stayed 2 nights

Great place to stay, staff are very friendly, rooms kept clean and tidy. Pool was great.

8

Shannon

6 Jun 2023

·

Stayed 4 nights

We had a lovely stay at Sun Island in Kuta. It was central to all our favourite places. The staff were very helpful. Would highly recommend.

6

Aachal

9 Aug 2023

·

Stayed 3 nights

Friendly people, but had some issue with management communication to staff. I had booked airport pick up and was confirmed my management, but staff were not told and no one turned to pick me up from the airport. Hotel is big in a great location, but could do with some maintenance. Lighting in room is very dark and air conditioner need a clean, they were very mouldy and smelly. For the price and location it was a reasonable stay.

6

Tracy

5 Mar 2025

·

Stayed 8 nights

The hotel was nice but run down and in need of some maintenance. At breakfast there were minimal staff working, and it was sometimes difficult to find a clean table. The service in the restaurant was not on par with comparable four star hotels and staff were not well presented. The staff at front desk however were always polite and helpful.

2

Hamdi

13 Jul 2024

·

Stayed 4 nights

There was leak in our bathroom annd the wifi kept disconnecting. But the managers were polite and took care of it for us. However the area was really loud and party buses and people parting around which ultimately leave the hotel.

10

Corrinne

25 Apr 2025

·

Stayed 3 nights

Geweldige plek om je reis te beginnen, dicht bij het vliegveld, super service, super vriendelijk personeel. Het enigste puntje was het ontbijt, weinig keus en variatie maar voor een paar dagen dikke prima !

8

Sarah

14 Nov 2024

·

Stayed 1 night

We only stayed 1 night, so didn't really get a chance to use the facilities, the hotel is good value for the price, the rooms were nicely decorated, spacious and clean, with a large comfy bed and good aircon. The reception staff were very friendly and check in and out was a breeze.The other big plus is that the hotel offers free water stations on every level. Sadly the facilities, especially the pool are looking rather dated. The biggest negative for us was the buffet breakfast, we have stayed here before and remember a very good selection and great quality, unfortunately that wasn't the case this time, there were plenty of options, mainly Asian orientated, no egg station and the quality of the food was very poor, tables werent being cleared or cleaned and food kept running out on the buffet. No one checked our room number, so anyone could just walk in off the street and help themselves, the restaurant staff were disinterested as if they didn't really want to be there, no friendly smiles or warm greeting.

8

TAKAKO

27 Nov 2025

·

Stayed 6 nights

客室、スタッフ共に問題は、ありませんでした！荷物のピックアップも即対応でした。また、備え付けのバスアメニティも質、香り共に良かった。また利用したいです。

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for the airport and within walking distance of malls, Waterbom, restaurants and the beach. Suits travelers wanting an easy base for short stays and shopping or dining.

Related guest reviews

8

Vicky

28 Jun 2025

·

Stayed 1 night

Good breakfast, clean room. We had a pool view room. Was very noisy with kids in pool, very noisy at night due to the dogs barking and people partying close by. It’s close to airport and convenient when catching a flight. Staff were lovely.

8

Tanya Faye

24 Oct 2023

·

Stayed 7 nights

Good location close to airport shopping and restaurants. Bathroom could do with upgrade don’t like showers in the bath can be dangerous.

8

TROY Shelby

7 Nov 2024

·

Stayed 8 nights

Great location close to everything......

8

Timothy G

17 Mar 2025

·

Stayed 2 nights

The property is good value for your money and only 8 mins from the airport!

10

Mr Jamie

22 Nov 2024

·

Stayed 13 nights

Close to airport, lots of things around the area nice shopping centres restaurants etc

8

Anil

21 Feb 2025

·

Stayed 5 nights

It is conveniently located. Good breakfast

8

Jodi

7 Oct 2023

·

Stayed 1 night

Lovely staff. Basic rooms, get location if you want to be close to Waterbom

10

Justin

7 Jun 2025

·

Stayed 8 nights

The most fantastic stay in Kuta. A great location to two shopping malls walking distance. Restaurants and the beach not far away from the hotel. The room was huge and the balcony was a great bonus. Pool was large and easy access from the room. The staff talked everyday to me with big friendly smiles. The buffet breakfast was delicious, fruits, bacon, omelette, fresh bread etc. Will definitely be staying again next year. Thank you.

8

CHIE

23 Sept 2024

·

Stayed 3 nights

スタッフの方は親切で感じが良かったです。周辺にレストランやモールもあり便利でした。

10

Corrinne

25 Apr 2025

·

Stayed 3 nights

Geweldige plek om je reis te beginnen, dicht bij het vliegveld, super service, super vriendelijk personeel. Het enigste puntje was het ontbijt, weinig keus en variatie maar voor een paar dagen dikke prima !

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is frequently negative: limited variety for international tastes, cold food, and slow or missing replenishment. A few guests found it acceptable or good.

Related guest reviews

4

Christina

18 Jun 2024

·

Stayed 2 nights

Es ist unfassbar laut sodass an Erholung nicht zu denken ist. Das Frühstück ist sehr enttäuschend. Das Personal schien sehr überfordert. Speisen und Getränke werden nicht nachgefüllt, sodass ab 9 Uhr nur noch die Reste übrig sind.

2

Eirik

12 Nov 2025

·

Stayed 6 nights

Upon arrival, we were disappointed to find the hotel in noticeably poor condition. It may have been a four-star property when it first opened, but it no longer meets that standard. The rooms were damp, and the air conditioning units were noisy. The sound insulation was very poor — we were woken up multiple times each night due to noise from other rooms and the corridor. The bathrooms were not clean, with black mold visible around the drains. We requested a room change, but the second room was in similar condition. Staff interactions were not particularly welcoming. When we asked to borrow beach towels, we were told there was a 600k IDR deposit required. As we only had 500k IDR in cash, we were instructed to walk to the nearest ATM — about a 15-minute walk away — rather than being offered a more practical solution. Breakfast was also disappointing, consisting mainly of oily noodles and deep-fried local dishes, with limited options for international guests. Overall, we cannot recommend this hotel in its current state.

8

Abshir

20 Aug 2025

·

Stayed 4 nights

You can hear the noise from the hallway,the breakfast was ok but can be improved.The bathroom and the room need painting.The staff were great and helpful.

2

Steve

18 Sept 2024

·

Stayed 4 nights

Awful breakfast..noisy at night. Loose tiles in the pool...towels stained and grey ..shower in bath tub ..over all very disappointing. Would not recommend.

8

Anil

21 Feb 2025

·

Stayed 5 nights

It is conveniently located. Good breakfast

6

Dana

23 Jan 2024

·

Breakfast was dead cold every morning, the last day there was even bugs all over the fruit and nothing being done about it. I ended up having toast each morning for breakfast which was really disappointing. Good location and basic rooms

8

Adrien

7 Jul 2023

·

Stayed 5 nights

Petit déjeuner pas bon. Les plats sont souvent froid. Si jamais vous venez tard, la plupart des plats sont vides. Pas beaucoup d'options non indonesienne. Il y avait aussi pas mal de fourmies. Par contre l'hôtel est plutôt bien situé et les employés sont sympathiques.

6

Tracy

5 Mar 2025

·

Stayed 8 nights

The hotel was nice but run down and in need of some maintenance. At breakfast there were minimal staff working, and it was sometimes difficult to find a clean table. The service in the restaurant was not on par with comparable four star hotels and staff were not well presented. The staff at front desk however were always polite and helpful.

10

Corrinne

25 Apr 2025

·

Stayed 3 nights

Geweldige plek om je reis te beginnen, dicht bij het vliegveld, super service, super vriendelijk personeel. Het enigste puntje was het ontbijt, weinig keus en variatie maar voor een paar dagen dikke prima !

8

Sarah

14 Nov 2024

·

Stayed 1 night

We only stayed 1 night, so didn't really get a chance to use the facilities, the hotel is good value for the price, the rooms were nicely decorated, spacious and clean, with a large comfy bed and good aircon. The reception staff were very friendly and check in and out was a breeze.The other big plus is that the hotel offers free water stations on every level. Sadly the facilities, especially the pool are looking rather dated. The biggest negative for us was the buffet breakfast, we have stayed here before and remember a very good selection and great quality, unfortunately that wasn't the case this time, there were plenty of options, mainly Asian orientated, no egg station and the quality of the food was very poor, tables werent being cleared or cleaned and food kept running out on the buffet. No one checked our room number, so anyone could just walk in off the street and help themselves, the restaurant staff were disinterested as if they didn't really want to be there, no friendly smiles or warm greeting.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $30
18 $28	19 $28	20 $28	21 $31	22 $38	23 $38	24 $28
25 $28	26 $28	27 $28	28 $28	29 $28	30 $29	31 $28

Su	Mo	Tu	We	Th	Fr	Sa
1 $29	2 $28	3 $26	4 $28	5 $28	6 $27	7 $28
8 $28	9 $29	10 $29	11 $28	12 $28	13 $29	14 $29
15 $32	16 $32	17 $32	18 $32	19 $33	20 $32	21 $32
22 $28	23 $32	24 $33	25 $32	26 $32	27 $33	28 $33
29 $32	30 $32

Sun Island Hotel & Spa Kuta

Prices for Sun Island Hotel & Spa Kuta

Monthly average prices

About this property

Location

Room options

Deluxe Room, Pool View (Special Deal)

Exclusive Suite

Deluxe Room (Special Deal)

Deluxe Room

Deluxe Room, Pool Access

Deluxe Room, Pool View

Guest reviews of Sun Island Hotel & Spa Kuta

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sun Island Hotel & Spa Kuta

Prices for upcoming dates

Business details