Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately JPY 2420 for adults and JPY 1870 for children.

What are the standard check-in and check-out times?

Check-in is from 3 PM to 8 PM, and check-out is by 11 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

This property offers complimentary shuttle services within 2.1 kilometers. Guests must contact the property with arrival details before travel to arrange transfers.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Kawaguchiko Stellar Theater and Fuji-Q Highland, approximately 1.6 mi (2.6 km) from Mt. Fuji Panoramic Ropeway and 2.3 mi (3.7 km) from Lake Kawaguchi.

Does the property have a swimming pool?

Yes, the property features a swimming pool, which is available for guests to enjoy. Specific details about the pool type and operational hours may be provided upon arrival.

What are the policies for guests staying with children?

Children 5 years old or younger can stay free when occupying the parent's or guardian's room using existing bedding.

Hotel Regina Kawaguchiko

Average nightly price at Hotel Regina Kawaguchiko by month, last 12 months (USD)
Month	Average price
January	$119
February	$133
March	$160
April	$205
May	$154
June	$106
July	$127
August	$148
September	$148
October	$184
November	$207
December	$166

What guests think

At Hotel Regina Kawaguchiko, travellers highlight very spacious rooms with balconies framing Mt Fuji, friendly and helpful staff, and useful amenities like an indoor onsen, free parking, and a scheduled station shuttle in a quiet, scenic location.

Breakfast is well regarded and many praise the kaiseki dinner. Common downsides include dated areas, centralized or weak room A/C and water pressure, occasional odors or noise, and shuttle limitations or coordination issues; the indoor onsen can feel small and tattoos may restrict access. A calm, resort-style base a short ride from the station.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Indoor onsen with sauna is appreciated, plus free parking and a scheduled shuttle to Kawaguchiko Station; a lobby shop and coin laundry add convenience. Some note the bath area is modest, tattoos may restrict onsen access, and shuttle service can feel limited or unreliable.

Related guest reviews

10

SHIAN JUNG

Feb 28, 2025

·

Stayed 3 nights

環境優良服務專業絕佳山景房並且有車站接送服務

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6

Ricardo

Nov 20, 2025

·

Stayed 1 night

Positive: Hotel had friendly staff and the rooms were spacious enough. Laundromat available and family mart within walking distance. Plenty of parking. Negative: Hotel seems dated and basic. Not really a problem but doesnt seem to match the price which seems on the high side for what you get (especially compared to other options nearby.) A/C didnt work at all (only blew warm air). We asked about it at reception but apperantly the rooms with working A/C were "sold out". Only option was to open the windows, however having the balcony doors open ment a lot of noise from the nearby road(s) and people.

10

Amalie

May 24, 2025

·

Stayed 2 nights

I had a very pleasont stay at Regina. The room was very spacious, and the bed was very good. This was very nice, since I had previously been sleeping in a bad bed at another hotel. I also used the laundry machines. I did not use the onsen, since I have tattoos and understood that Because many japanese guests were visiting the hotel at the time, it was best i did not use the onsen. Though I would have liked to used the onsen, I do understand that there are some cultural history around this.

8

LAI FONG

Dec 15, 2025

·

Stayed 3 nights

房間寬躺、整潔，露台可見富士山；三日同款自助早餐稍為單調；只有一個大浴場，稍為細，幸好，除了有次7-8人同場已覺廹挾，其他時段都只係3-5人；早上有定期free shuttle 去河口湖站；下午至晚上八點有車站pick up! 行10-15分鐘有便利店、cafe, 燒肉⋯

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10

Pui

Jul 15, 2025

·

Stayed 2 nights

Chose this hotel ostensibly for views of Mount Fuji and the onsen facilities. While Fuji was hiding behind clouds for two days (nothing anyone can do about the weather!) we were able to see the mountain on the morning we left. We had a room on the (Japanese) 3rd floor, but Fuji was still fully visible. The hotel made a lovely change from the hustle and bustle of Tokyo and set in a quiet location. The room was spacious (twice, if not three times the size of the room we had in Asakusa in Tokyo!). The hotel is a little far from the train station to walk, but the hotel shuttle service helps get you to and from the station at specific times of the day. Pick not before 3pm. You can ask the tourist info office staff at the train station to call your hotel when you arrive. Info office open 9am to 5pm. The hotel is very much in the style of Japanese resort hotel, once you are there you can unwind and slow down with a nice onsen experience. The shop in the lobby sells lots of lovely omiyage/local products. Double rooms are on floors 2 to 5, floors 6 and above are for more than two people occupancy. The Japanese breakfast was excellent, as was the kaiseki dinner. Excellent value compared to what you would pay for the equivalent experience in the UK. The hotel staff were super helpful and polite, definitely model examples of Japanese customer service. They cater well for non-Japanese speakers, if you speak English or Mandarin Chinese, not sure about other languages.

10

Ludwig

Aug 31, 2025

·

Stayed 2 nights

Sehr freundliches Personal das immer hilfsbereit war . Shuttle Service zu den beiden Busstationen jederzeit nach Anmeldung möglich - super! Wir hatten ein Zimmer im 4/5 Stock gebucht erhielten ein Upgrade mit 2 Schlafzimmern im 8ten Stock mit toller Sicht auf Mount Fuji . Betten sehr gut - der Onsen ist übersichtlich war aber nie überfüllt und sehr sauber . Auch wenn die Anlage älteren Baujahr ist sie zu empfehlen - sie ist gut gepflegt . In der Umgebung finden sich mehrere Restaurants und eine Bäckerei die französische Backwaren zu vernünftigen Preisen anbietet. Abends waren wir in einem Running Sushi Restaurant - für so wenig Geld haben wir nie Sushi gegessen die sehr lecker waren .

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10

Dean

Apr 29, 2025

·

Stayed 3 nights

Hotel was well kept, very spacious for a Japanese hotel, fantastic view of Mt Fuji, very good breakfast, free shuttle to train stations and very helpful/friendly/professional staff. Our only small negative comment is in regard to the older shuttle driver. He became known as “Grumpy-san” to our family. We are able to converse in basic Japanese, but he would only grunt at us and other riders even when greeting him. Also, he was not very shy about laying on the shuttle horn at tourist which was surprising. Overall Hotel Regina Kawaguchi was a great place to stay and is recommended.

10

Oren

Oct 14, 2025

·

Stayed 1 night

Our room was larger than average and very comfortable. The Onsen is large and includes a sauna, and the service was very friendly.

10

Hedva

Nov 13, 2025

·

Stayed 2 nights

Very big room, free parking, nice hot spring

8

Daniel

Nov 8, 2025

·

Stayed 3 nights

The view of Mt. Fuji from the room’s balcony was beautiful. The location was good, not too far from train station. Shuttle from property to Kawaguchiko Station available [must schedule], size of room a plus than many other properties. The food was provided (‘half board’- ‘Kaiseki’ for dinner [no choice], unless not selecting ‘half-board. Breakfast buffet included with ‘half-board, better buffet offerings at other property stays. One other restaurant on property, or eat in Kawagichiko town. Also thought there would be an outdoor ‘onsen’, however only indoor. Staff was professional and personable.

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Cleanliness

Reviews frequently describe the hotel and rooms as clean and well kept. A few guests mentioned odors or dated areas and occasional housekeeping lapses.

Related guest reviews

10

Teresa

Mar 21, 2023

·

Stayed 1 night

Facility is very old, I think because of the carpet that they have been using for a while, it made the hallway smell

10

Kota

Jan 21, 2026

·

Stayed 1 night

客室は清潔で、設備も整っていて良かったです。スタッフの対応も丁寧でした。

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8

Wagih

Jul 6, 2025

·

Stayed 1 night

One of the best locations for the mountain view, but the hotel smells

8

??

Jan 30, 2023

·

Stayed 1 night

フロントの人が良く気が利きます。施設は古く、見えないところは汚いです。温泉は良かったです。

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10

Johan

Nov 15, 2025

·

Stayed 1 night

Rent och trevligt. Bra parkering. Fantastisk vy. Vi hamnade på våning 6, och jag skulle inte välja ett rum på en lägre våning.

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10

Katie

Apr 9, 2025

·

Stayed 1 night

We stayed in several hotels throughout our vacation in Japan and this was by far our favorite hotel. Our room appeared to be newly renovated and was huge! Very clean and so much space. Bed was large and comfortable. Staff was so friendly and accommodating. Shuttles are available to bus station which makes getting to town quicker. You could walk, however it would take awhile and we opted not to do that since it was cold. We enjoyed the hot springs. The view of Mt Fuji was incredible from our balcony. Would stay here again if we are ever back in the Mt Fuji area.

8

Toshihiko

Oct 22, 2025

·

Stayed 1 night

富士山が部屋から見られると期待していたのですが、天気が良くなくて残念でしたが、景観はとても良く部屋は広くて掃除もゆきとどいていました。夕飯も一品一品丁寧に出されとても美味しかったです。朝食も気配りされた管理で清潔さを感じ快く頂けました。お陰様でとても良い旅行をする事ができありがとうございました。

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4

Todd

May 23, 2025

·

Stayed 2 nights

Visitor from Vancouver, Canada. While the area is lovely and the hotel staff were kind and welcoming, our stay was unfortunately disappointing. We had to change rooms three times due to persistent smoke or other unpleasant odors, which significantly impacted our experience. Additionally, the rooms are extremely small—there wasn’t enough space to open a suitcase and comfortably move between the bed, desk, and bathroom. Although we initially booked for five nights, we decided to leave after just one. I would recommend considering alternative accommodations in the area.

10

MICHIKO

Sep 10, 2025

·

Stayed 1 night

窓からの景色(富士山!!)も良く、朝食も美味しかったです。お風呂も綺麗でベッドも寝やすかったです。上の階がお子さん連れだったのか、音が気になる事は多少ありましたが、寝る頃には静かだったのと、宿泊施設の問題ではないので…。機会があればまた利用したいです。

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8

Vivian

Oct 30, 2023

·

Stayed 2 nights

The best thing about this hotel is that you can view mt fuji from the balcony. The hotel is quite old but everything is clean and in good shape. The staff is very helpful guiding me to take the right bus to yamanaka and gave the best assistance they could. Food is generally ok and I will say the price speaks everything and its definitely for good value. A lot of Japanese stayed in the hotel during our stay as well.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very spacious and comfortable, many with balconies offering clear Mt Fuji views. Some guests found the decor dated, water pressure weak or temperature control centralized, and occasional noise from outside announcements.

Related guest reviews

10

Doranne

Nov 12, 2025

·

Stayed 1 night

We had a comfortable spacious room. A bonus - the amazing view of Mt Fuji in the morning.

10

Hideko

Sep 13, 2025

·

Stayed 1 night

Great location with phenomenal view of Fuji-San. Room was superior, roomy, clean, comfortable, and staff OUTSTANDING!! Will definitely staff again! Plus breakfast was GREAT!

10

Charlotte

Oct 5, 2025

·

Stayed 2 nights

Mooie grote kamers met uitzicht op de Mount Fuji.

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6

Ricardo

Nov 20, 2025

·

Stayed 1 night

Positive: Hotel had friendly staff and the rooms were spacious enough. Laundromat available and family mart within walking distance. Plenty of parking. Negative: Hotel seems dated and basic. Not really a problem but doesnt seem to match the price which seems on the high side for what you get (especially compared to other options nearby.) A/C didnt work at all (only blew warm air). We asked about it at reception but apperantly the rooms with working A/C were "sold out". Only option was to open the windows, however having the balcony doors open ment a lot of noise from the nearby road(s) and people.

10

Simon

May 16, 2025

·

Stayed 1 night

Excellent view of Mt Fuji! The rooms are spacious (so many rooms just for two people). Good breakfast. Great stay!

6

Katherine

Sep 2, 2025

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Stayed 2 nights

The onsen on the property was nice and hot staff were pretty friendly. Make sure to ask for a room on a higher floor or your view of Mt. Fuji will be particularly blocked by trees. My one bigger complaints was noise in the morning. It was not from guests, but both mornings I was woken up by announcements from outside (maybe not even on the property).

8

john

Jul 17, 2025

·

Stayed 2 nights

It is a nice but older facility. Everything was fine except the water pressure in our room was AWFUL. It was barely coming out of the shower head. I am not one to complain but this was horrid. It took forever to try to take a shower. I understand that there is an onsen and the water pressure there was fine but in our room on the 11th floor it was basically nom existent. For the price of our room, I expect water pressure. Staff were all wonderful. They were helpful with anything we needed.

8

Hitomi

Oct 8, 2025

·

Stayed 3 nights

Room was clean and spacious. AC temperature was controlled by the hotel. You are not able to change it in your room. Staff members who spoke English were not many. You need to call the hotel to get shuttle bus from Kawaguchiko station. So, you are better to have a cellphone with international plan or find payphone.

10

matsuda

Jul 5, 2025

·

Stayed 1 night

部屋もきれいでスタッフさんの対応も良かったです。富士山の眺望も素晴らしかった。

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10

Volkmar

Feb 5, 2026

·

Stayed 3 nights

Ein perfektes Zimmer mit ein phantastischen Aussicht auf Fuji-San, geräumig, angenehm, es könnte besser nicht sein

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Service

Staff are widely praised as friendly, polite, and helpful, with smooth check-in and language support. There are occasional complaints about shuttle coordination, communication, and inconsistent attentiveness.

Related guest reviews

10

KEIKO

Sep 20, 2025

·

Stayed 1 night

河口湖駅から電話すると､すぐに宿まで送迎してくれて、助かりました。　館内設備も部屋も，非常に清潔､スタッフは皆礼儀正しく、笑顔で対応､部屋もゆったりして静か､懐石料理も大した物で､言う事無し。

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6

Regina

Apr 4, 2023

·

Stayed 1 night

Big rooms, good view of mt fuji. Staff was the most unhelpful, no customer service at all.They have a shuttle but will only allow you to use it once a day.Most of the time you have to catch a taxi if you are going out multiple times a day. Its the most inconvenient location to stay. Not worth every penny of the price you are paying. Even the best view of Mt fuji in your room would not compensate for the hassle of bad customer service and inconvenient location.

10

Kiyomi

Nov 7, 2025

·

Stayed 1 night

電話で誕生日旅行で予約させていただいたことを伝え、高層階の部屋をお願いしたところ… ホテルのチェックインで客室のランクアップと食事の時に無料でお酒を提供していただき… とても対応を良くて次回も利用したいと思いました。

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6

Lisa

May 25, 2025

·

Stayed 2 nights

The good: Hotel Regina was spotless. Our room was spacious with plenty of amenities. The bed was big and comfortable. And most importantly when the clouds cleared the view was breathtaking of Mt Fuji. This was the reason we choose this hotel. Most of the staff were also friendly. Good variety of food at breakfasts both western and Japanese. The bad: The hotel shuttle wasnt reliable, we waited at the station for 50mins. Couldnt call, so asked the tourist information twice to phone the hotel. We found the list of rules given to us over the top. (Picture attached) this included having to book a time slot for breakfast. Gave us fresh towels, but didnt make up the room. We had dinner one night in the hotel restaurant, and the waiter only spoke to talk to my partner, and at no point directed any information to me. I found this very rude. We also felt uncomfortable with the amount of staff watching us eat, waiting for us to finish eating. This made us feel rushed (the restaurant was particularly empty). The bed duvet was too thick, and the aircon blew out hot air. I wouldnt recommend staying here but my partner would.

10

KEIKO

Sep 21, 2025

·

Stayed 1 night

スタッフの方々が活き活きとしていて、とても親切です。ロビーから部屋まで清潔で快適にすごせます。大浴場も少し熱めの湯が旅の疲れを癒してくれます。朝食ビュッフェは料理提供の場と食事をとる場所が分かれており、静かでよいです。朝食も大変美味しく頂きました。

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10

Kit Ee

Nov 5, 2025

·

Stayed 1 night

The hotel staff who attended to us is kind and speaks good English, this is much appreciated as we encountered challenges when communicating with some locals. There's a mini store offering snacks and souvenirs at the lobby, which was convenient for us to buy something to eat at this quiet area. The room is very spacious with a side view of the Mount Fuji, breakfast is fine, checkout process was smooth. Overall it's a great hotel for staying in this area.

10

Dean

Apr 29, 2025

·

Stayed 3 nights

Hotel was well kept, very spacious for a Japanese hotel, fantastic view of Mt Fuji, very good breakfast, free shuttle to train stations and very helpful/friendly/professional staff. Our only small negative comment is in regard to the older shuttle driver. He became known as “Grumpy-san” to our family. We are able to converse in basic Japanese, but he would only grunt at us and other riders even when greeting him. Also, he was not very shy about laying on the shuttle horn at tourist which was surprising. Overall Hotel Regina Kawaguchi was a great place to stay and is recommended.

10

Hideki

Oct 14, 2025

·

Stayed 1 night

外国人や送迎担当を含め全てのスタッフの対応がきめ細やかで良かった。朝食も洗いネギ、根菜の刻みも丁寧で行き届いていた。気持ちの良い滞在でした。

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2

Anner

Jul 3, 2025

·

Stayed 1 night

I booked a room that can sleep 2 people because it had two separate beds. When i got there they decided to charge me more because i had a guest with me. I have never had to pay extra money anywhere for having a guest with me. The only reason I stayed was because we were tired from traveling. I felt robbed. Checkout is at 11 am, after we checked out, they said they could not give us a ride to the train station because the last shuttle is at 11am, how is checkout at 11am and the last shuttle is also at 11am. Terrible, will never go back. No customer service. I had to pay out of pocket to book a taxi to the train station.

10

heng

Dec 17, 2025

·

Stayed 2 nights

Great location. Fantastic facilities. Warm and welcoming staff. The breakfast beat my expectation by a mile.

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Location

Quiet, scenic setting with standout Mt Fuji views; some restaurants and shops are walkable. It’s a bit far from Kawaguchiko Station for walking, so most rely on the scheduled shuttle or taxis.

Related guest reviews

10

JISUP

Dec 23, 2025

·

Stayed 1 night

조식 메뉴가 다양하여 매우 만족합니다 아침 7시부터 30분 단위로 미리 예약을 받아 편안하게 식사를 할 수 있습니다 후지산이 매우 잘 보여 날씨가 좋은 날 적극 추천합니다 주차장도 넉넉하고 별도의 주차료는 지불하지 않습니다

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10

Tanya

May 31, 2025

·

Stayed 5 nights

Hotel Regina offers a daily shuttle bus to and from Kawaguchiko station, which was an unexpected bonus. There are quite a few local restaurants in the area, all within walking distance. The staff are incredibly helpful and friendly, and this made our stay at Hotel Regina an absolute pleasure. The cherry on top was the best, and unobstructed, view of Mt Fuji from our room. Highly recommended. Thank you!

8

Tsun

Apr 3, 2023

·

Stayed 2 nights

Difficult to find if walk from train station at night time

6

Aarti

Dec 1, 2024

·

Stayed 2 nights

Nice hotel, far from main town

8

LAI FONG

Dec 15, 2025

·

Stayed 3 nights

房間寬躺、整潔，露台可見富士山；三日同款自助早餐稍為單調；只有一個大浴場，稍為細，幸好，除了有次7-8人同場已覺廹挾，其他時段都只係3-5人；早上有定期free shuttle 去河口湖站；下午至晚上八點有車站pick up! 行10-15分鐘有便利店、cafe, 燒肉⋯

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10

Pui

Jul 15, 2025

·

Stayed 2 nights

Chose this hotel ostensibly for views of Mount Fuji and the onsen facilities. While Fuji was hiding behind clouds for two days (nothing anyone can do about the weather!) we were able to see the mountain on the morning we left. We had a room on the (Japanese) 3rd floor, but Fuji was still fully visible. The hotel made a lovely change from the hustle and bustle of Tokyo and set in a quiet location. The room was spacious (twice, if not three times the size of the room we had in Asakusa in Tokyo!). The hotel is a little far from the train station to walk, but the hotel shuttle service helps get you to and from the station at specific times of the day. Pick not before 3pm. You can ask the tourist info office staff at the train station to call your hotel when you arrive. Info office open 9am to 5pm. The hotel is very much in the style of Japanese resort hotel, once you are there you can unwind and slow down with a nice onsen experience. The shop in the lobby sells lots of lovely omiyage/local products. Double rooms are on floors 2 to 5, floors 6 and above are for more than two people occupancy. The Japanese breakfast was excellent, as was the kaiseki dinner. Excellent value compared to what you would pay for the equivalent experience in the UK. The hotel staff were super helpful and polite, definitely model examples of Japanese customer service. They cater well for non-Japanese speakers, if you speak English or Mandarin Chinese, not sure about other languages.

8

Jeffrey

May 25, 2025

·

Stayed 1 night

We were looking for a reasonably priced hotel fairly close to Kawaguchiko Station for a one-night stay. This place fit the bill. A shuttle bus is avaliable when prearranged, otherwise it's an inexpensive taxi ride. While the room was dated, it was clean. The shower and toilet rooms were modern. The breakfast was good. Best of all, the room had a balcony wth a great view of Mt. Fuji, our reason for visiting.

10

David

Jun 26, 2025

·

Stayed 3 nights

A clean, comfortable modern hotel with a view of Mt Fuji that can’t be beat!! Close to downtown with shuttle service to the transportation hub.

10

Ludwig

Aug 31, 2025

·

Stayed 2 nights

Sehr freundliches Personal das immer hilfsbereit war . Shuttle Service zu den beiden Busstationen jederzeit nach Anmeldung möglich - super! Wir hatten ein Zimmer im 4/5 Stock gebucht erhielten ein Upgrade mit 2 Schlafzimmern im 8ten Stock mit toller Sicht auf Mount Fuji . Betten sehr gut - der Onsen ist übersichtlich war aber nie überfüllt und sehr sauber . Auch wenn die Anlage älteren Baujahr ist sie zu empfehlen - sie ist gut gepflegt . In der Umgebung finden sich mehrere Restaurants und eine Bäckerei die französische Backwaren zu vernünftigen Preisen anbietet. Abends waren wir in einem Running Sushi Restaurant - für so wenig Geld haben wir nie Sushi gegessen die sehr lecker waren .

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8

Daniel

Nov 8, 2025

·

Stayed 3 nights

The view of Mt. Fuji from the room’s balcony was beautiful. The location was good, not too far from train station. Shuttle from property to Kawaguchiko Station available [must schedule], size of room a plus than many other properties. The food was provided (‘half board’- ‘Kaiseki’ for dinner [no choice], unless not selecting ‘half-board. Breakfast buffet included with ‘half-board, better buffet offerings at other property stays. One other restaurant on property, or eat in Kawagichiko town. Also thought there would be an outdoor ‘onsen’, however only indoor. Staff was professional and personable.

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Dining

Breakfast is generally praised for quality and variety, and many enjoyed the kaiseki dinner. Some found breakfast repetitive, dinner choices limited for certain diets (e.g., vegan), or service uneven.

Related guest reviews

10

Julien

Dec 20, 2025

·

Stayed 1 night

Séjour très agréable. Chambre propre et spatieuse, face au mont Fuji. Personnel sérieux. Service au niveau. Diner vegetarien genial.

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10

Hiroko

Nov 9, 2025

·

Stayed 1 night

清潔感あり、従業員もみな素晴らしい対応でした。夕ご飯の懐石料理は素晴らしかったです！本当においしかったー！朝のバイキングも種類豊富で長く滞在してしまいました。また是非行きたいホテルです

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6

Yasha Luiz

Jan 7, 2026

·

Stayed 3 nights

The hotel is great, we really enjoyed! 2 caveats, 1st It's NOT vegan friendly!, 2nd even though myself and my wife have never been associated with any criminal organization, and for sure not Yakuza, only because we have small tattoos on our skin like everyone, they didn't allowed us in the Olsen. We hired the hotel with the spectating for it.

10

JISUP

Dec 23, 2025

·

Stayed 1 night

조식 메뉴가 다양하여 매우 만족합니다 아침 7시부터 30분 단위로 미리 예약을 받아 편안하게 식사를 할 수 있습니다 후지산이 매우 잘 보여 날씨가 좋은 날 적극 추천합니다 주차장도 넉넉하고 별도의 주차료는 지불하지 않습니다

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8

LAI FONG

Dec 15, 2025

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Stayed 3 nights

房間寬躺、整潔，露台可見富士山；三日同款自助早餐稍為單調；只有一個大浴場，稍為細，幸好，除了有次7-8人同場已覺廹挾，其他時段都只係3-5人；早上有定期free shuttle 去河口湖站；下午至晚上八點有車站pick up! 行10-15分鐘有便利店、cafe, 燒肉⋯

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10

Pui

Jul 15, 2025

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Stayed 2 nights

Chose this hotel ostensibly for views of Mount Fuji and the onsen facilities. While Fuji was hiding behind clouds for two days (nothing anyone can do about the weather!) we were able to see the mountain on the morning we left. We had a room on the (Japanese) 3rd floor, but Fuji was still fully visible. The hotel made a lovely change from the hustle and bustle of Tokyo and set in a quiet location. The room was spacious (twice, if not three times the size of the room we had in Asakusa in Tokyo!). The hotel is a little far from the train station to walk, but the hotel shuttle service helps get you to and from the station at specific times of the day. Pick not before 3pm. You can ask the tourist info office staff at the train station to call your hotel when you arrive. Info office open 9am to 5pm. The hotel is very much in the style of Japanese resort hotel, once you are there you can unwind and slow down with a nice onsen experience. The shop in the lobby sells lots of lovely omiyage/local products. Double rooms are on floors 2 to 5, floors 6 and above are for more than two people occupancy. The Japanese breakfast was excellent, as was the kaiseki dinner. Excellent value compared to what you would pay for the equivalent experience in the UK. The hotel staff were super helpful and polite, definitely model examples of Japanese customer service. They cater well for non-Japanese speakers, if you speak English or Mandarin Chinese, not sure about other languages.

10

Dean

Apr 29, 2025

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Stayed 3 nights

Hotel was well kept, very spacious for a Japanese hotel, fantastic view of Mt Fuji, very good breakfast, free shuttle to train stations and very helpful/friendly/professional staff. Our only small negative comment is in regard to the older shuttle driver. He became known as “Grumpy-san” to our family. We are able to converse in basic Japanese, but he would only grunt at us and other riders even when greeting him. Also, he was not very shy about laying on the shuttle horn at tourist which was surprising. Overall Hotel Regina Kawaguchi was a great place to stay and is recommended.

10

heng

Dec 17, 2025

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Stayed 2 nights

Great location. Fantastic facilities. Warm and welcoming staff. The breakfast beat my expectation by a mile.

10

Ann

Jan 12, 2026

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Stayed 1 night

早餐新鮮，選擇多飯店人員都很親切，大推薦房間可以看到富士山🗻

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8

Daniel

Nov 8, 2025

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Stayed 3 nights

The view of Mt. Fuji from the room’s balcony was beautiful. The location was good, not too far from train station. Shuttle from property to Kawaguchiko Station available [must schedule], size of room a plus than many other properties. The food was provided (‘half board’- ‘Kaiseki’ for dinner [no choice], unless not selecting ‘half-board. Breakfast buffet included with ‘half-board, better buffet offerings at other property stays. One other restaurant on property, or eat in Kawagichiko town. Also thought there would be an outdoor ‘onsen’, however only indoor. Staff was professional and personable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $386	11 $213	12 $257	13 $316	14 $253
15 $212	16 $213	17 $304	18 $213	19 $337	20 $257	21
22 $442	23 $304	24	25 $213	26 $295	27 $189	28 $423
29	30 $179

Su	Mo	Tu	We	Th	Fr	Sa
		1 $161	2 $161	3	4 $168	5 $185
6 $161	7 $170	8 $161	9 $153	10 $153	11 $153	12 $279
13 $201	14 $153	15 $208	16 $153	17 $153	18 $153	19 $187
20 $161	21 $153	22 $153	23 $153	24 $153	25 $151	26 $189
27 $257	28 $201	29 $259	30 $236	31 $252

Hotel Regina Kawaguchiko

Prices for Hotel Regina Kawaguchiko

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Twin Room(2F-5F) with Mt. Fuji View

Double Room(2F-3F) with Mt. Fuji View -No Daily Cleaning

Corner Suite Room the Fuji(11F) with Mt. Fuji View -No Daily Cleaning

Twin Room(2F-5F) with Mt. Fuji View -No Daily Cleaning

Comfort Twin Room (9F-10F) with Mt. Fuji View -No Daily Cleaning

Comfort Twin Room (9F-10F) with Mt. Fuji View

A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View -No Daily Cleaning

Deluxe Quadruple Room(4F-5F) with Mt. Fuji View -No Daily Cleaning

B-Upper Deluxe Quadruple Room(7F.10f)With Mt. Fuji View -No Daily Cleaning

Grand Comfort Quad Room(11F) with Mt. Fuji View

Corner Suite Room the Fuji(11F) with Mt. Fuji View

B-Upper Deluxe Quadruple Room(7F.10f)With Mt. Fuji View

Grand Comfort Quad Room(11F) with Mt. Fuji View -No Daily Cleaning

A-Upper Deluxe Quadruple Room(6F-10F) with Mt. Fuji View

Double Room(2F-3F) with Mt. Fuji View

Deluxe Quadruple Room(4F-5F) with Mt. Fuji View

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