Pirates Village

There was an issue on arrival as I initially booked through Expedia and extended the stay direct through the hotel and although it had all been sorted and confirmed via email it wasn't when I arrived and I was then overcharged and told there was nothing they could do about it 😱. Thankfully it was all corrected by the reception manager the next day. A few negatives. When we arrived there was a whole day of Halloween activities shown for 31st Oct and all but two of these were cancelled by the morning so not much going on at all. The shows are great if you book a table which is £30-£40 extra per night. Not much chance of seeing anything if you don't book. Although there were lifeguards at every pool we and many others saw older kids holding younger kids underwater and the lifeguards didn't seem to care at all. Positives. The activities they do put on are really good, as are the shows. It feels very secure. There are cameras overlooking all the communal areas. Always someone on reception. Often staff at the door checking wristbands. Pools are different depths and temperatures so should be something to suit everyone. I'd say it suits children up to age 12. There is really nothing going on for older kids and not much to do locally. If we were to go again I'd have a much better idea what to expect and could plan it better. Based on the info I had before booking it was it was a bit of a disappointment.

Great family hotel Clean ans friendly

Jättebra hotell! Showerna var över förväntan och var av hög standard. Bra pooler, läge och fantastisk personal som verkade gilla sina jobb.

Great for families, food and little basic. Updating the rooms but not all were completed. Sunbeds need organising as quite a few where reserved with towels then not used . Mermaid experience was quite expensive. Entertainment was to high standard,

We recently stayed at Pirates Village and overall had a good family holiday. The positives were definitely the entertainment, which was excellent, and the staff, who were all very friendly and fantastic with our toddler. The pools were great, especially the splash pool, which our little girl loved. The rooms were spacious, modern, and comfortable, and the location is ideal with everything within easy reach. We also appreciated being allowed to continue using our all-inclusive bands after check-out until we left for the airport. There were a few areas that could be improved. Our room wasn't cleaned during our 3-night stay and we didn't receive fresh towels unless we asked for them. The food was average and the all-inclusive drinks and cocktails were disappointing, with many tasting watered down. It was also frustrating that some drinks required an extra charge despite being on an all-inclusive package. Despite these issues, we still enjoyed our stay and created some lovely family memories. Pirates Village is a great choice for families with young children, mainly because of the excellent entertainment, facilities, and welcoming staff.