Name: SpringHill Suites by Marriott Dallas Richardson/Plano
Address: 3251 East George Bush Turnpike, Richardson, Texas, United States of America, Richardson, Texas, US
Price range: $96–$141 per night
Rating: 8.95

What guests think

Across recent reviews of SpringHill Suites by Marriott Dallas Richardson/Plano, guests consistently praise friendly staff, clean, spacious rooms, and a convenient, safe location, while noting occasional maintenance issues, a basic breakfast, and some noise.

Several comments note the suite-style layout—split toilet and shower rooms, sliding doors, and AC blowing toward the bed—which some found awkward, along with minor issues like dim lighting, weak water pressure, or small TVs. Facilities draw mixed feedback: easy parking and a small bar are positives, but the pool and hot tub were sometimes dirty or closed, and some outdoor furniture looked worn. Overall, expect a practical, comfortable base in a suburban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the easy parking and the small on-site bar. However, multiple reviews mention pool or hot tub closures or dirty water, plus maintenance issues such as worn outdoor furniture, broken door locks, and an out-of-order dryer.

Related guest reviews

10

Angie

Oct 13, 2025

·

Stayed 7 nights

The property is located in a perfect place with easy access to parking. Staff is the best you could ask for. It has a small bar which is a very nice option. Breakfast is nice.

8

Reza

Jan 2, 2025

·

Stayed 1 night

Pool was dirty

8

Meredith

May 21, 2025

·

Stayed 4 nights

Desk manager Wendy was the best part of our stay- when we had an issue she was so accommodating to make sure we were taken care of. Facility was not quite as nice as others I’ve stayed in, but still good quality location!

8

Sarah

May 5, 2025

·

Stayed 2 nights

Positives: The property was very clean, and very well located. A nice area, with lots of dining options, near by. Also the front desk staff was very friendly, and informative. Also enjoyed the pool and hot tub. Negatives: Our room (205) had NO hot water. And this was a little frustrating considering we were there for a softball tournament, and hot showers would've been nice. But we sucked it up, because we didn't want to pack everything up and switch, especially with being so busy. Also I reserved what I thought was a one bedroom hotel, and while the space was very nice, it was not a "bedroom". It was an open floor plan with a divider near the pull out couch, which also made the TV sit super awkward. And I feel like they should advertise that, instead of a one bedroom. But all in all, it was a nice stay and a beautiful hotel.

6

Jas

Nov 9, 2024

·

Stayed 2 nights

Place is clean, AC is good, and has easy access from highway. But, following points can be improved: 1. Message and questions sent to staff through Expedia message (four days before checkin) had never been answered. 2. Construction site very next to hotel parking lot was never been mentioned before booking on Expedia. 3. No soundproof at all. Thin wall and very thin door.

10

Bertini

May 27, 2025

·

Stayed 3 nights

Property was newer, the staff was friendly.

10

Kevin

Jun 9, 2023

·

Stayed 1 night

The hotel is stylish and clean. Room size and amenities were great.

4

Munther

Jun 22, 2025

·

Stayed 5 nights

Needs more maintenance, the pool is not clean, doors locks inside the rooms not working, dryer machine out of order, front porch next to the sewage and the smell bad.

10

Jason

Feb 3, 2025

·

Stayed 2 nights

It was a good trip all was great service, and room was nice. Only issue pool and whirlpool was closed due to being green. Was really looking foward to using the whirlpool. Other than it was very exceptional.

8

Lance

Sep 25, 2025

·

Stayed 2 nights

Great hotel, staff and bar. The outdoor furniture was is very poor condition. Surprised it had not been replaced. Other than that it was a good stsy

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe the property and rooms as very clean and well kept. A few note exceptions, including a dead cockroach and shower-area cleanliness concerns.

Related guest reviews

10

Christina

May 12, 2024

·

Stayed 1 night

Nice and clean hotel! I will be back 👍

10

Raymond

Mar 23, 2025

·

Stayed 1 night

Overall, we were very impressed with this hotel. It was clean. Everything seem to be in good working order…absolutely no complaints from us.

10

Oliva

Oct 14, 2024

·

Stayed 3 nights

The experience at our hotel was satisfactory. However, I observed a concern regarding cleanliness in certain areas of the room, particularly in the bathroom shower.

8

PATRICIA

Dec 22, 2025

·

Stayed 1 night

The room was very fresh and clean - bed very comfy. The breakfast was great!

8

Tiffanie

Oct 17, 2024

·

Stayed 1 night

Service was great! Breakfast was small and basic it lacked options. Overall it was ok. Upon checking in I found a small dead cockroach in my room. My daughter has a live cricket in her room.

10

Dana

Nov 22, 2025

·

Stayed 1 night

The room was very nice and clean desk clerk was very friendly

10

Romilio

Nov 18, 2024

·

Stayed 2 nights

it was great! very clean and everything is relatively new.Well maintained, very kind and helpful staff. Breakfast was good as well. Definitely enjoyed our stay and would recommend.

10

michelle

Jun 1, 2023

·

Stayed 1 night

The rooms are always pristine

10

Dolores

May 16, 2025

·

Stayed 2 nights

Very nice and clean

10

Rachel

Oct 20, 2025

·

Stayed 1 night

Everyone from the front desk receptionist to the kitchen workers at the breakfast bar went out of their way to be warm and welcoming. The hotel was well kept and very clean. Our room had everything we needed. Our overnight stay was completely enjoyable!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with suite-style layouts. Some guests disliked the split toilet and shower arrangement, AC blowing toward beds, thin walls or highway noise, and minor issues like dim lighting, weak water pressure, or small TVs.

Related guest reviews

10

Leslie

Mar 8, 2023

·

Stayed 1 night

It was very spacious and comfortable

8

Truman

Sep 29, 2025

·

Stayed 1 night

Hotel and room were wonderful for our very brief visit. The carpet in the hallway had extra padding to help reduce noise and we never heard hallway noise in our room. Furnishings were lovely and the bed was comfortable. We loved the separate toilet room which would be great when traveling with the kids. The only hiccup was the lack of hot water. The front desk called us after we booked the room and let us know they were working on repairs but he assured us the work would be finished by morning. Unfortunately, the repairs were not quite finished and we had cold showers. So kudos to them for warning us but one star off for not completing the work in time.

8

Sarah

May 5, 2025

·

Stayed 2 nights

Positives: The property was very clean, and very well located. A nice area, with lots of dining options, near by. Also the front desk staff was very friendly, and informative. Also enjoyed the pool and hot tub. Negatives: Our room (205) had NO hot water. And this was a little frustrating considering we were there for a softball tournament, and hot showers would've been nice. But we sucked it up, because we didn't want to pack everything up and switch, especially with being so busy. Also I reserved what I thought was a one bedroom hotel, and while the space was very nice, it was not a "bedroom". It was an open floor plan with a divider near the pull out couch, which also made the TV sit super awkward. And I feel like they should advertise that, instead of a one bedroom. But all in all, it was a nice stay and a beautiful hotel.

8

Beth

Jul 30, 2024

·

Stayed 4 nights

It is very loud from the tollway right there - this would be why I would not stay there again. Everything else was great.

6

Billie

Dec 7, 2024

·

Stayed 1 night

The bathroom was split. The toilet was in a separate room than the shower with sliding doors. Seemed very awkward.

6

Jas

Nov 9, 2024

·

Stayed 2 nights

Place is clean, AC is good, and has easy access from highway. But, following points can be improved: 1. Message and questions sent to staff through Expedia message (four days before checkin) had never been answered. 2. Construction site very next to hotel parking lot was never been mentioned before booking on Expedia. 3. No soundproof at all. Thin wall and very thin door.

10

Lisa

Dec 27, 2023

·

Stayed 2 nights

The room we stayed in was HUGE- it had a couch with a coffee table, a large desk with a desk lamp, two queen-size beds, a walk-in closet, a bathroom with toilet and sink, and a separate sink and shower room. Everything was clean and the staff were friendly. The breakfast buffet had many options, though the food there wasn't amazing. It was certainly worth the price we paid for it! Definitely will stay again in the future.

2

Jean Kennedy

Aug 8, 2025

·

Stayed 2 nights

We didn’t like the design of the room. The air conditioner, which is necessary, blew freezing air directly over the bed. Sleeping was miserable. I won’t stay there ever again

4

Jennifer

Feb 22, 2023

·

Stayed 2 nights

Do not rent out the room right next to the kitchen and off the conference room. First night was very loud till 12:30am when the conference was let out. Next night I got up and closed the hall door. It’s midnight and the front desk person was getting ice and making all kinds of noise.

10

Luke

Dec 27, 2024

·

Stayed 1 night

TV screen is too small to share with families.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised for friendliness and helpfulness, with staff often going above and beyond. A few reports cite rudeness, slow or unresponsive communication, housekeeping by request only, and isolated issues like billing or being asked to retrieve amenities from the desk.

Related guest reviews

8

Meredith

May 21, 2025

·

Stayed 4 nights

Desk manager Wendy was the best part of our stay- when we had an issue she was so accommodating to make sure we were taken care of. Facility was not quite as nice as others I’ve stayed in, but still good quality location!

8

Kyle

Sep 14, 2025

·

Stayed 1 night

Staff-especially the clerk at check in-was extremely helpful and nice. No issues overall

4

Clint

Apr 25, 2023

·

Stayed 1 night

I was double charged and the issue hasn’t been resolved yet. 72 hours later.

6

Lois

Sep 11, 2025

·

Stayed 2 nights

Reasonable price. Very rude staff. Rooms were not serviced, and I was not told I had to ask. When I got in the shower, there was no shampoo or cream rinse. When I called down to get some, they said I had to go to the front desk. They wouldn't bring it up.

6

Mary

Jun 14, 2023

·

Stayed 2 nights

Rooms are very spacious. Breakfast was mediocre with very little fruit or options for those with carb and gluten restrictions. The person who checked us in talked with food in her mouth and rushed thru the checkin process. I believe we interrupted her meal. We had to ask her to repeat herself several times because she did not speak clearly. The room across the hall from us had a waste can of garbage out in the hall that smelled of old food. We had to ask for it to be picked up. We thought that the separate toilet area from shower was a little odd but it actually works okay.

6

Jas

Nov 9, 2024

·

Stayed 2 nights

Place is clean, AC is good, and has easy access from highway. But, following points can be improved: 1. Message and questions sent to staff through Expedia message (four days before checkin) had never been answered. 2. Construction site very next to hotel parking lot was never been mentioned before booking on Expedia. 3. No soundproof at all. Thin wall and very thin door.

10

Jackie

Oct 13, 2023

·

Stayed 2 nights

Had one noise complaint that the staff was quick to eliminate. Very clean place and friendly staff

8

Deborah

Apr 7, 2024

·

Stayed 4 nights

I really enjoyed my stay here. All staff members were very friendly, helpful and accommodating in ensuring my family and I had a comfortable stay. Toni was exceptional offering to help promptly without hesitation, especially when I had to bother her to get hot water to make formula for my baby every night, and even offered bottles of milk for my toddler. Housekeeping was every other day but inbetween they did offer a quick refresh to the room which was great. Hotel is in business area so nice and quiet. Only complaint was the quality of the tissue paper and toilet paper was more on the low end and rough on skin. Overall we enjoyed our stay.

10

Sandra

May 9, 2024

·

Stayed 1 night

The staff provided excellent customer service. They definitely made me want to stay there again.

10

Cathy

Dec 8, 2025

·

Stayed 2 nights

Staff was polite and engaging. Robert at the front desk was so very helpful! Thank you!

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AI-generated summary based on recent guest reviews

Location

Location is convenient and generally safe, near highways and dining, and easy to access. Some guests reported road noise from the tollway or felt the area a bit isolated.

Related guest reviews

10

Angie

Oct 13, 2025

·

Stayed 7 nights

The property is located in a perfect place with easy access to parking. Staff is the best you could ask for. It has a small bar which is a very nice option. Breakfast is nice.

10

Jessica

Jun 24, 2024

·

Stayed 3 nights

Very clean and the staff was very friendly. The area the hotel was located in was perfect also.

4

Barbara

Feb 6, 2024

·

Stayed 1 night

It’s not a bad place, it’s just oversold as an excellent place. It was important for me to get a walk in shower and they had said yes ahead of my arrival. That didn’t happen. It’s not the biggest thing in the world, but bad information is never appreciated. The room itself was adequate to the task. If I did t need to be at a nearby meeting the next day though, I would find something in a better, less isolated location.

8

Sarah

May 5, 2025

·

Stayed 2 nights

Positives: The property was very clean, and very well located. A nice area, with lots of dining options, near by. Also the front desk staff was very friendly, and informative. Also enjoyed the pool and hot tub. Negatives: Our room (205) had NO hot water. And this was a little frustrating considering we were there for a softball tournament, and hot showers would've been nice. But we sucked it up, because we didn't want to pack everything up and switch, especially with being so busy. Also I reserved what I thought was a one bedroom hotel, and while the space was very nice, it was not a "bedroom". It was an open floor plan with a divider near the pull out couch, which also made the TV sit super awkward. And I feel like they should advertise that, instead of a one bedroom. But all in all, it was a nice stay and a beautiful hotel.

8

Beth

Jul 30, 2024

·

Stayed 4 nights

It is very loud from the tollway right there - this would be why I would not stay there again. Everything else was great.

10

VIRMA

May 4, 2024

·

Stayed 3 nights

Rooms are clean and comfortable Breakfast is good free option Staff is courteous and helpful About 25 minutes from DFW airport Close to highways Quick drives to restaurants and stores Would stay here again

8

Eric

Dec 18, 2025

·

Stayed 1 night

Area is safe and always like staying there.

10

Rhonda

Sep 28, 2025

·

Stayed 1 night

Very nice hotel, great location and great price no issues

10

Nadel

Jan 1, 2024

·

Stayed 1 night

The room was very clean and I love having the shower and a sink separate from the rest of the bathroom. The continental breakfast was pretty good; the customer service was excellent. Dallas was only 30 minutes away, but there was plenty of dining and other shopping options right in the area. Will definitely go back when I'm in Dallas area.

10

Carissa

Mar 19, 2024

·

Stayed 1 night

Love the hotel and the room - feel is very safe and it's in a convenient area. Great hotel - great staff.

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Dining

Breakfast is frequently described as good and well maintained, though several guests found it basic or repetitive, with occasional watery eggs and limited options for some diets.

Related guest reviews

10

Angie

Oct 13, 2025

·

Stayed 7 nights

The property is located in a perfect place with easy access to parking. Staff is the best you could ask for. It has a small bar which is a very nice option. Breakfast is nice.

8

PATRICIA

Dec 22, 2025

·

Stayed 1 night

The room was very fresh and clean - bed very comfy. The breakfast was great!

8

Tiffanie

Oct 17, 2024

·

Stayed 1 night

Service was great! Breakfast was small and basic it lacked options. Overall it was ok. Upon checking in I found a small dead cockroach in my room. My daughter has a live cricket in her room.

10

VIRMA

May 4, 2024

·

Stayed 3 nights

Rooms are clean and comfortable Breakfast is good free option Staff is courteous and helpful About 25 minutes from DFW airport Close to highways Quick drives to restaurants and stores Would stay here again

8

Victoria

Sep 25, 2025

·

Stayed 1 night

The room was nice, clean. The breakfast was standard, watery eggs…stayed one night and things were good for us!

8

Eric

Dec 29, 2024

·

Stayed 3 nights

Everything was great as expected. I would enjoy bacon in the breakfast meat rotation even more.

10

Lisa

Dec 27, 2023

·

Stayed 2 nights

The room we stayed in was HUGE- it had a couch with a coffee table, a large desk with a desk lamp, two queen-size beds, a walk-in closet, a bathroom with toilet and sink, and a separate sink and shower room. Everything was clean and the staff were friendly. The breakfast buffet had many options, though the food there wasn't amazing. It was certainly worth the price we paid for it! Definitely will stay again in the future.

8

Michael

Nov 4, 2024

·

Stayed 2 nights

Nice employees. Clean. Nice sized rooms. Breakfast is what you would expect other than this the same thing every day. At least they could change the hot items a bit. Good location. You do have to ask if you want your rooms cleaned every day which is why I can’t give it an excellent rating.

10

Deja

May 10, 2024

·

Stayed 3 nights

I love Spring Hill suites. I’m never disappointed. Breakfast was yummy

8

Greg

Dec 27, 2025

·

Stayed 2 nights

The morning breakfast was well maintained by some very pleasant personnel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$114
March	$123
April	$126
May	$128
June	$133
July	$128
August	$120
September	$111
October	$128
November	$114
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $141	10 $117	11 $116	12 $119
13 $118	14 $118	15 $118	16 $105	17 $109	18 $96	19 $97
20 $103	21 $104	22 $139	23 $118	24 $120	25 $97	26 $97
27 $106	28 $101	29 $101	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $111	3 $109
4 $122	5 $130	6 $134	7 $135	8 $118	9 $131	10 $129
11 $122	12 $134	13 $134	14 $136	15 $120	16 $110	17 $100
18 $136	19 $134	20 $134	21 $136	22 $131	23 $97	24 $107
25 $125	26 $134	27 $136	28 $136	29 $124	30 $107	31 $112

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Monthly average prices

About this property

Location

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What guests think

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FAQs about SpringHill Suites by Marriott Dallas Richardson/Plano

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