Name: Mercure Bristol North The Grange Hotel
Address: Old Gloucester Road, Northwoods, Winterbourne, Frampton Cotterell, England, United Kingdom, Frampton Cotterell, Gloucestershire, GB
Price range: $72–$188 per night
Rating: 7.33

What guests think

At Mercure Bristol North The Grange Hotel, reviewers consistently praise the friendly staff and beautiful, quiet grounds, while many note that the country-house building and bedrooms feel dated, with areas needing refurbishment and some maintenance issues affecting comfort.

Rooms are often spacious and comfortable but lack air conditioning, can run warm or cool, and occasional noise comes from weddings or creaky floors. Dining is mixed: many enjoyed good dinners and breakfast variety, while others found breakfast items cold, service slow during events, or late room service limited. The scenic setting is convenient by car for Bristol and beyond, though stairs and no lift can challenge guests with mobility needs. Overall, expect a scenic rural stay with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lovely grounds and a large car park stand out, but regular events can bring noise or crowd the entrance. The bar can be card only and staffing sporadic at times.

Related guest reviews

10

Tina

Oct 18, 2025

·

Stayed 1 night

Bar staff great, drinks not, no.ipa, not many whiskies

8

Judith

May 13, 2025

·

Stayed 1 night

Expedia Site says there is a Gym at the property. Which is why I booked this reasonably priced hotel. There is no Gym and the apology I received was inadequate. The hotel is set in lovely grounds, Minimal efforts made to conserve energy or reduce plastic.

10

Gillian

Aug 26, 2025

·

Stayed 1 night

We always stay here when visiting family who live close by. Hotel is beautifully situated and has a good size car park. Although rooms are looking a little tired, especially the bathrooms, it is always clean and the beds comfy. It could really do with having the rooms upgraded it would make the stay perfect. Good breakfast with plenty of choice.

8

Herve

Dec 1, 2024

·

Stayed 1 night

Beautiful location, in the country yet so close to Filton area. Large hotel, in an old country home, with quiet wing(s) and overlooking a large English garden.

10

Elsbeth

Aug 27, 2023

·

Stayed 1 night

The welcome from the lady on reception was outstanding, what a great member of the team! The lady who was on breakfast duty, again very friendly. The grounds were lovely for the dogs to have a stretch and a run. From then on it went downhill quite rapidly. Communal areas around bar not cleaned and we were told we could sit and eat our food here with the dogs but the tables were to low and not suitable to eat at so decided to eat in our room (£5.00 charge) the food arrived a burger which was supposed to be juicy was very crisp and over done( definitely didn’t look like the picture) and the macaroni cheese was an absolute joke hardly any sauce and penne pasta. Food of a low standard. No salt or pepper on tray or offer of any sauces. Another thing to look out for is the step from the room to the garden so we could let the dogs out ( which at the time sounded amazing) which after I had managed to unlock it was very dangerous. The step was over a knee deep and thank goodness it was light as I could of done a lot of damage to myself. This hotel has so much potential, and could be absolutely amazing given a make over, it has some exceptional staff as well as some staff who could do with some extra training, just needs some attention to the small things, get rid of the bathroom extras like sewing kits and spend the money on a lick of paint and a good spruce up then we would return, but sadly we would not choose to stay again in its current state.

6

Elizabeth

Nov 26, 2025

·

Stayed 1 night

Breakfast menu was good, on Monday it was cooked to order - the food that arrived was good, but had been cooked for a while! Bar was card only, as they had 'run out of change' from an event held on Saturday. Then on Monday to Wednesday evening it was still card only. Staffing of the bar was a bit sporadic. often no one around. Bedroom and bathroom def looking tired and in need of a refresh. Overall a pleasant stay but can't say I'll be rushing back.

6

Dawn

Sep 29, 2024

·

Stayed 2 nights

Lovely hotel in lovely grounds but in need of a little TLC and modernisation. Service a little slow for evening meal but food good.. Self service breakfast usually really good but disappointed on this visit. No plates/bowls out had to ask, missing breakfast items and food not hot. Saturday Breakfast cooked to order but still not hot Room comfortable but carpet poorly fitted so a bit of a trlip haazard. Could do with some sound proofing for rooms above the function rooms as music very loud and could clearly hear the songs being played.

2

Hamish

Oct 9, 2024

·

Stayed 1 night

Impossible to get in or out of hotel when it rains

2

CHRIS

Nov 27, 2024

·

Stayed 1 night

Very tired and work hotel that is in major need of investment. Booked for a double room, got a twin, so had to wear socks in bed as I’m 6’5” and the room was freezing. Also now in garage getting a £450 quote to replace wheel damaged by massive potholes in the drive. Worst nights sleep in years.

6

Susan

Sep 7, 2025

·

Stayed 1 night

Poor service at bar as a wedding. Blocking main entrance as all stood outside. Very noisy terrible banging doors.

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Cleanliness

Cleanliness feels inconsistent: several guests found spaces clean, but others reported dirty or worn areas and missed details, plus occasional damp smells, leaks, or faulty fixtures.

Related guest reviews

10

Tracy

Dec 1, 2024

·

Stayed 1 night

Lovely building, friendly staff, great breakfast, easy parking and plenty of it, lovely smelling toiletries in the bathroom. Only negative for me would be a bit more attention to detail on the cleaning, overall it was good but there were crumbs all around the bedpost when we arrived that hadn’t been dealt with. I’d like to believe it was just something overlooked as the rest of the place was spotless but in the interests of objectivity, I couldn’t ignore it in my review. It wouldn’t put me off coming back :)

8

Alan

Apr 22, 2025

·

Stayed 1 night

Location and grounds. Breakfast was very good. Comgortable stay but the hotel is in need of some rennovation. Tired and scruffy in some places. Our room had peeling wallpaper and water stained surfaces

2

Lynn

Jun 15, 2024

·

Stayed 1 night

Bath tub filthy. No rnning cold water in the sink. Taps not working in bath tub. Shower dripped all night. Limited tea bags and milk. Couldn't see through the window absolutely filthy. Felt damp! Breakfast was varied and plentiful but althpugh room was basic, we expected running cold water in the sink No glasses anyway so couldnt drink water even!

4

Kenneth

Jul 14, 2025

·

Stayed 1 night

Rather run down. No hot water in the sink

6

Andrew

Jan 30, 2024

·

Stayed 2 nights

Pluses: We liked the idea of staying at a heritage property, learned something of the Grange history. Minuses: This hotel desperately needs updating and attention to detail: scuffed walls and trim throughout; water damage on walls near skylights; spotty drapes in dining room; carpets needing steam cleaning; staff ignored or failed to see litter on dining room floor, uncollected soiled dishes left in hallway.

6

Dawn

Sep 29, 2024

·

Stayed 2 nights

Lovely hotel in lovely grounds but in need of a little TLC and modernisation. Service a little slow for evening meal but food good.. Self service breakfast usually really good but disappointed on this visit. No plates/bowls out had to ask, missing breakfast items and food not hot. Saturday Breakfast cooked to order but still not hot Room comfortable but carpet poorly fitted so a bit of a trlip haazard. Could do with some sound proofing for rooms above the function rooms as music very loud and could clearly hear the songs being played.

4

David

Apr 24, 2025

·

Stayed 1 night

The grounds and surrounding area are beautiful but inside the hotel is tired and feels unclean. The bathroom taps were falling apart, light switches weren’t working and the carpets and furniture in the room were very old and worn. Staff were good and attentive but it wasn’t a great stay. I’ll look for alternatives in future.

6

Susanna

Sep 14, 2024

·

Stayed 1 night

Staff were lovely and grounds beautiful but the room itself was not in a great condition. Our dog immediately found a mouldy ice cream lid behind the curtains, and the shower was so old and worn you couldn’t see how to work it. The bed was very uncomfortable and the place is so old and creaky you could hear every movement in the room above us. The bar area was really nice and it was great to find a dog friendly place but the rooms seemed pretty tired and in need of some tlc

10

Vidura

Apr 20, 2025

·

Stayed 1 night

Excellent stay, clean, cosy and hygienic facilities. Restaurant was amazing where we had dinner and food was delicious. Surrounded by a lot of nature and wonderful sceneries

2

Sheralee

Dec 14, 2025

·

Stayed 1 night

The room was awful photos attached! The hotel is dirty outside, cigarette butt's, broken glasses and vomit on the steps. The bed had no duvet inside the cover it was a mattress topper! Very uncomfortable. The bathroom had had work which was unfinished.

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Rooms

Rooms are generally spacious with comfortable beds, but decor is dated and temperature control is limited without air conditioning, so rooms can run warm or cool. Noise from weddings and creaky floors is occasionally noted, and some rooms lack in-room phones with few sockets by beds.

Related guest reviews

8

Gillian

Jul 30, 2024

·

Stayed 3 nights

Lovely comfy room with large double aspect window. Think it may have been newly refurbished, if so it’s a shame the bathroom hadn’t also been updated. Bathroom clean but dated. Water in hot tap came out scalding so really needed warning about this. Went to hotel over a very warm weekend so strange bathroom towel rail/radiator wasn’t just warm to dry towels is was red hot and you couldn’t touch it. There was no way to alter the heat on this radiator. Coffee machine as well as kettle in the room. We stay in this hotel regularly and they NEVER leave enough tea bags and milk. (2 tea bags, 3 milk) so always need to ask for more and mention this every time we stay.

8

Marie-Claire

Oct 28, 2025

·

Stayed 1 night

This was a budget priced stay of one night and this was reflected in the overall quality. The room was clean and tidy although a little worse for wear. There were scratches on the wall nearest one of the beds, retouched paintwork on the bathroom door, a dirty glass in the bathroom. The wifi wasn't readily accessible, there was limited mobile network coverage and no telephone in the room. There was a note welcoming us from the manager which was a nice touch. The hotel itself was really damp with a leaking roof just on entering the reception area. (However it was pouring down that night). The staff were pleasant and efficient. The main concern for me was that I hadnt realised it was a pet friendly hotel, which wouldn't have been a problem normally (I'm a pet owner myself) but two doors down on our corridor there was a group of dogs staying and they barked all night. The hotel was huge and it would have been great to be in a room removed from the noise.

8

Linda

Jul 27, 2025

·

Stayed 1 night

Hotel was ok, although the room looked a little tired, limited coffee facilities in the room.

8

s

Oct 31, 2025

·

Stayed 4 nights

Room was lovely and large, bed and pillows were excellent. Staff were lovely, venue was very pretty but smelt of damp which was off putting. Evening meals were all fantastic but breakfast wasnt great

6

John

Jul 15, 2024

·

Stayed 2 nights

We had a pleasant stay at the the Mercure Grange Hotel for two nights. It is the first time I have stayed in a hotel without a telephone in the room. To get Room Service, we had to Google the Hotel's number and then ring them from my mobile.

8

A

Aug 23, 2025

·

Stayed 1 night

My fault really for not appreciating the compromises that come with a country house hotel. The room was large and well maintained but having no air con and no proper ventilation in the bathroom meant it fell short of what I think a 4 star hotel is like. Breakfast was very good and the staff were very willing to help when asked.

4

Kimber

Aug 3, 2024

·

Stayed 2 nights

Building is old but in need of much updating and attention to fittings (most taps very wobbly, bathroom fittings throughout are extremely shabby and disappointing). Rooms not dirty but style and presentation of old furnishings results in feeling its not that good. Worst thing was the HEAT!!! Yes it was a heatwave last week but in a cool day when it had rained, we were forced to leave the fan on ALL DAY while we were out and all night with the window open (only upended a few inches) just to attempt to have some breeze. Fans gave no respite, just moving hot air round. The place really needs air con, prob hard to fit but it's a venue for weddings and ought to cater to a better caliber than it does. That said, all staff were helpful, friendly and can't fault them. Breakfast was good. Two for one on Saturdays made it worth it but would be pricey at £17.95 each of booked in the day. Check that before booking. Building would be hard to get around in if disabled. No lift and lots of stairs around and long hallways. Disabled parking spaces x 3 but not located very close to access without stairs immediately inside and not near the front of the building. There were closer parking spaces under the flags, not sure why these are prioritised over disabled parking in terms of proximity. Have stayed here twice, liked location, had thought it shabby first time but gave it a second chance. Prob wouldn't stay here again as it is right now. Shame. Could be lovely but needs work.

8

Gillian

Dec 17, 2024

·

Stayed 3 nights

We stay in this hotel at least twice a year when we visit family who live very close by. Lovely setting, large car park. Hotel rooms - some are looking very 'tired', others have been redecorated and very nice but all a good size. Bathrooms clean but could do with an upgrade. Breakfast good. Staff friendly.

6

samantha

Dec 11, 2025

·

Stayed 1 night

Lovely staff,great breakfast, lovely old manor house and grounds, clean, big rooms, but they desperately need some TLC and a facelift!!

6

Dean

Nov 15, 2023

·

Stayed 2 nights

Too remote. A bit basic for a 4 star hotel, my room was a little too cold and draughty. Good menu and service.

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Service

Staff are widely described as friendly, helpful and efficient. Service can slow during busy functions, communication about food hours can be unclear, and responses to issues vary.

Related guest reviews

4

John

Aug 13, 2025

·

Stayed 1 night

Having done some painful damage to my knee, I arrived walking with a walking stick. I was put in a room up several flights of stairs and there is no lift (but they don't tell you that on their website). I had to drag my bags up while trying to hold onto the banister to pull myself up the stairs. I saw other guests struggling with bags on the stairs too. Yes, it was a hot night, but you could have almost cooked your dinner in the oven of a room I was put in, with only a small window and, being a hotel room with a closed door, obviously no through draught of any kind. A desk fan that barely moved a piece of paper around was my only source of ventilation, so I barely slept a wink, then had a 2o00 mile drive the next day. I have had many enjoyable stays in Mercure hotels in the past, but I won't be returning to or recommending this one. I even ended up not eating because of the trip up and down stairs again that I faced, and it was too hot in my room to sit eating there. I wouldn't normally give such a grim review of anywhere, and had some thoughtfulness of my mobility issues been forthcoming then I wouldn't be doing this now. The hotel looked tired and it was too expensive for what it was.

10

Tracy

Mar 10, 2025

·

Stayed 1 night

A hidden gem of a hotel. Beautiful building, lovely surroundings. My only reason for not giving it a 5 across the board was that there was a private party in one of the function rooms. Not an issue in itself, however I felt the staff were stretched quite thin as a result and the service was quite slow at dinner, to the point that we had to keep trying to find someone to serve, get the bill etc. Other than that, we had a great time and it wouldn’t deter me from coming back

10

Roger

Nov 15, 2025

·

Stayed 1 night

We were upgraded to a superior room which spacious and well appointed. Only slight negatives were the dust at the bottom of bathroom door frame and the hot water from the tap was too hot Staff were very friendly and chatty

10

Christine

Nov 2, 2025

·

Stayed 1 night

Lovely, friendly, and efficient staff! We were greeted by friendly staff & check in was very straight forward. Dinner was served by lovely staff and the food selection was very good. Breakfast was delicious, with plenty of variety for all tastes. Our room was clean and comfortable, and excellent value.

10

Elsbeth

Aug 27, 2023

·

Stayed 1 night

The welcome from the lady on reception was outstanding, what a great member of the team! The lady who was on breakfast duty, again very friendly. The grounds were lovely for the dogs to have a stretch and a run. From then on it went downhill quite rapidly. Communal areas around bar not cleaned and we were told we could sit and eat our food here with the dogs but the tables were to low and not suitable to eat at so decided to eat in our room (£5.00 charge) the food arrived a burger which was supposed to be juicy was very crisp and over done( definitely didn’t look like the picture) and the macaroni cheese was an absolute joke hardly any sauce and penne pasta. Food of a low standard. No salt or pepper on tray or offer of any sauces. Another thing to look out for is the step from the room to the garden so we could let the dogs out ( which at the time sounded amazing) which after I had managed to unlock it was very dangerous. The step was over a knee deep and thank goodness it was light as I could of done a lot of damage to myself. This hotel has so much potential, and could be absolutely amazing given a make over, it has some exceptional staff as well as some staff who could do with some extra training, just needs some attention to the small things, get rid of the bathroom extras like sewing kits and spend the money on a lick of paint and a good spruce up then we would return, but sadly we would not choose to stay again in its current state.

8

Jon

Nov 12, 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Lovely place but in need of an uplift but would definitely stay there again

6

Elizabeth

Nov 26, 2025

·

Stayed 1 night

Breakfast menu was good, on Monday it was cooked to order - the food that arrived was good, but had been cooked for a while! Bar was card only, as they had 'run out of change' from an event held on Saturday. Then on Monday to Wednesday evening it was still card only. Staffing of the bar was a bit sporadic. often no one around. Bedroom and bathroom def looking tired and in need of a refresh. Overall a pleasant stay but can't say I'll be rushing back.

4

Thomas

Jun 12, 2024

·

Stayed 1 night

Whilst I understand we arrived at 9.21pm after travelling for over 3 hours we weren’t told the restaurant (or any area for that matter) would not provide food after 9.30 Hence we made do with crisps from the “non-attended” bar. It’s a great location very picturesque but lacked “warmth” or a welcoming feel. TW.

8

Brandon

Apr 16, 2025

·

Stayed 4 nights

We had a good overall experience, we were slightly let down by the cleaners over the duration of our stay however customer service was amazing and they sorted everything out instantly! Shae the lady behind the front desk deserves a pay rise or managerial status, she was amazing!

6

Susan

Sep 7, 2025

·

Stayed 1 night

Poor service at bar as a wedding. Blocking main entrance as all stood outside. Very noisy terrible banging doors.

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Location

Scenic country setting convenient for reaching Bristol/Filton and nearby sights by car. A car is typically needed, and signage/lighting and accessibility can be challenging.

Related guest reviews

10

Gillian

Aug 26, 2025

·

Stayed 1 night

We always stay here when visiting family who live close by. Hotel is beautifully situated and has a good size car park. Although rooms are looking a little tired, especially the bathrooms, it is always clean and the beds comfy. It could really do with having the rooms upgraded it would make the stay perfect. Good breakfast with plenty of choice.

8

Barbara

Apr 29, 2024

·

Stayed 1 night

Characterful property in open countryside with good free parking. A car is needed for getting about as no immediate public transport (40 minute walk to nearest bus stop). Set in lovely grounds with seating outside for warmer days and plenty inside when it isn't so nice. Large room with bath and shower though minmal sockets and not near bed. Good for relaxing and not being distracted by phones. There was an event on the evening we stayed but music stopped by 11pm. Great for a relaxing break.

8

Herve

Dec 1, 2024

·

Stayed 1 night

Beautiful location, in the country yet so close to Filton area. Large hotel, in an old country home, with quiet wing(s) and overlooking a large English garden.

8

Gillian

Jul 26, 2023

·

Stayed 3 nights

We have been using this hotel at least twice a year for many years now to visit family living close by. The hotel is set in a lovely location and very convenient for getting into Bristol city or further afield. It has a very large car park. The hotel is looking ‘tired’ and is in need of a refit especially the hotel room’s bathrooms. Servicing the rooms is a bit hit and miss which might be to do with shortage of staff as they seem to be hard to find when needed or very busy doing lots of jobs. Will still use this hotel, for its convenience for us and because we are aware of its issues and are prepared for this.

10

Gillian

Jul 28, 2025

·

Stayed 3 nights

Perfect placed hotel for our needs with easy access into Bristol and also the Cotswolds. Good, friendly staff. Beautiful setting. Hotel a little tired but clean.

8

Gillian

Dec 18, 2023

·

Stayed 3 nights

We use this hotel at least twice a year to visit family who live very close by. Very convenient for getting into Bristol city and surrounding area. Hotel is in a beautiful setting and has a large carpark.. Hotel decor a little tired and some very creaky floor boards in bedroom. But it is clean and get a good breakfast.

8

Jack

Aug 9, 2024

·

Stayed 1 night

good location - nice setting.

8

Rachel

Jan 3, 2025

·

Stayed 1 night

Beautiful grounds in a stunning area

6

Dean

Nov 15, 2023

·

Stayed 2 nights

Too remote. A bit basic for a 4 star hotel, my room was a little too cold and draughty. Good menu and service.

8

Gregory

Jun 5, 2024

·

Stayed 4 nights

Staff were very helpful. Great location for touring places of interest. Hotel was extremely quiet despite having many functions on during our stay

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Dining

Many enjoyed tasty dinners and good breakfast variety. Others encountered cold or missing breakfast items, slow service during events, limited bar options, and restricted or underwhelming late room service.

Related guest reviews

8

Mark

Jan 31, 2025

·

Stayed 2 nights

Excellent Hotel with a fantastic restaurant. I will stay here again.

8

Christine

Feb 28, 2023

·

Stayed 1 night

The staff were lovely, and very helpful. Our room was also very nice & clean. Only one small gripe…. The cooked breakfast wasn’t very warm. The hotplates didn’t appear to do their job. Also, the rotary toaster kept getting stuck. This kept the already busy staff very stretched. They could do with some better equipment 😁

10

Christine

Nov 2, 2025

·

Stayed 1 night

Lovely, friendly, and efficient staff! We were greeted by friendly staff & check in was very straight forward. Dinner was served by lovely staff and the food selection was very good. Breakfast was delicious, with plenty of variety for all tastes. Our room was clean and comfortable, and excellent value.

6

Jane

Aug 11, 2024

·

Stayed 2 nights

Like the position but disappointed with breakfast as many items were cold and the eggs were solid. Need to maintain heat of hot trays.

8

Chris

Dec 15, 2024

·

Stayed 1 night

Set in lovely surroundings. The room was spacious and clean and I slept really well. Breakfast was a little disappointing and it felt like everything hot had been microwaved and was overcooked. Other than that, it was a very pleasant stay.

6

Lisa

Dec 16, 2025

·

Stayed 1 night

The 2 ladies on staff were excellent. I proved late (2130) and checked in ok but could not order food (I’d been travelling for 6hrs) I ordered from the room service menu - a sandwich - which I had to collect from the bar as no one was free to deliver to me yet I was still charged a tray charge. Also - it did not come with the extras promised - just a cheese sandwich on a plate. No mirrors in the room only the bathroom. No toast offered at breakfast. I travel a lot for work and For a hotel that looks really nice - it falls short.

8

Alison

Jul 16, 2025

·

Stayed 1 night

Yes, the ‘privilege’ room needs some TLC but the staff and the service they give are second to none. The surroundings were lovely. The food was excellent. Thank you.

6

Dawn

Sep 29, 2024

·

Stayed 2 nights

Lovely hotel in lovely grounds but in need of a little TLC and modernisation. Service a little slow for evening meal but food good.. Self service breakfast usually really good but disappointed on this visit. No plates/bowls out had to ask, missing breakfast items and food not hot. Saturday Breakfast cooked to order but still not hot Room comfortable but carpet poorly fitted so a bit of a trlip haazard. Could do with some sound proofing for rooms above the function rooms as music very loud and could clearly hear the songs being played.

10

Matthew

May 26, 2024

·

Stayed 1 night

Very nice room, Hugh comfortable bed but the best thing was the breakfast

10

Vidura

Apr 20, 2025

·

Stayed 1 night

Excellent stay, clean, cosy and hygienic facilities. Restaurant was amazing where we had dinner and food was delicious. Surrounded by a lot of nature and wonderful sceneries

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Month	Average price
January	$91
February	$94
March	$112
April	$110
May	$123
June	$123
July	$108
August	$107
September	$117
October	$112
November	$97
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $98	5 $113
6 $77	7 $117	8 $147	9 $158	10 $95	11 $89	12 $160
13 $76	14 $158	15 $187	16 $188	17 $99	18 $102	19 $119
20 $75	21 $119	22 $158	23 $156	24 $94	25 $106	26 $104
27 $74	28 $128	29 $154	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $89	3 $108
4 $76	5 $114	6 $155	7 $172	8 $93	9 $88	10 $113
11 $74	12 $115	13 $154	14 $152	15 $89	16 $89	17 $98
18 $72	19 $116	20 $159	21 $146	22 $91	23 $81	24 $101
25 $82	26 $102	27 $127	28 $128	29 $84	30 $88	31 $99

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