HB Xalapa

Name: HB Xalapa
Address: Avenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas, Xalapa, Veracruz, Mexico, Xalapa, Veracruz, Mexico
Rating: 8.7

"Convenient location"

"Loved the pool"

"Loved the restaurant"

"Clean rooms"

"Spacious rooms"

"Staff were helpful and professional"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

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Property description

Enjoy recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.

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Guest reviews

8.7

Fabulous

Based on 478 verified reviews

Who stays here?

Business

49%

Couple

16%

Family

34%

What guests think

AI-generated summary based on recent guest reviews

HB Xalapa earns strong praise for friendly staff, clean and comfortable rooms, central location, and good value pricing, while repeated concerns include unreliable elevators, restaurant inconsistencies, and occasional housekeeping lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Maria

13 Nov 2025

Stayed 2 nights

Great staff and service.

Sandra

10 Nov 2025

Stayed 1 night

Clean, spacious room

Maria

23 Oct 2025

Stayed 2 nights

Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.

alexis

30 Aug 2025

Stayed 2 nights

Excelente

Abel

26 May 2025

Stayed 2 nights

Excelente

Avenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas, Xalapa, Veracruz, Mexico

Location

Located in Xalapa, HB Xalapa is in the business district, within a 5-minute drive of Interactive Museum of Xalapa (MIX) and Xalapa Gallery of Contemporary Art. This hotel is 1.5 mi (2.4 km) from San Jose Church and 1.5 mi (2.4 km) from Diego Rivera Center.

Interactive Museum of Xalapa (MIX)(0.7 Miles)

Plaza Las Animas Mall(0.9 Miles)

Xalapa University(1.1 Miles)

Hospital Angeles Xalapa(1.4 Miles)

Xalapa Gallery of Contemporary Art(1.4 Miles)

San Jose Church(1.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 17:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is complimentary. Valet parking is also offered. However, parking height restrictions apply.

A buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately MXN 195 for adults and MXN 145 for children.

Yes, pets are allowed with a maximum fee of MXN 500 per pet per night. A pet deposit of MXN 1000 is also required. Service animals are exempt from fees.

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in Xalapa's business district, within a 5-minute drive from the Interactive Museum of Xalapa (MIX) and Xalapa Gallery of Contemporary Art. It is approximately 1.5 miles from San Jose Church and Diego Rivera Center.

Yes, the hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 7:00 PM. There is also a child pool available.

Children are welcome at the hotel. There is no specified minimum age for children to stay for free.

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