Riad Viva

Walking into Riad Viva off the rather messy side street was like walking into an oasis of pure calm and beauty? Such amazing staff and a feeling of total peace and tranquility within a very busy and slightly manic city! The pool is a small plunge pool really but I can only imagine on a hot day it must be perfect! Loved the rooftop sitting/ sun bathing area. The room was beautiful, basic and I wondered about the cleanliness of the rugs and cushions but the bed itself abd bathroom were excellent. Breakfast was lovely, and nothing was ever too much. Really loved this overnight and a warm welcome awaits those who venture to find it

Very high service level. The staff are amazing. Good breakfast and room. The location are not, why it only get 4 stars.

Central for most of Marrakesh city everything is walkable. Hotel was clean and quite considering how load the city can be. Very helpful staff

I stayed in Marrakech for 9 days and at three Riads. This was the most disappointing stay. The staff met us for our airport transfer and just said, “follow me” no hello, no checking to see who we were. Just took off at an abrupt pace with no offer to help with our bags. We travelled light (just backpacks and one carry on suitcase) but still struggled to keep up in the heat with our bags following the staff through the twisting alleyways. We were asked to pay as soon as we arrived, they told us the card reader was only for larger payments (our total was over 100 euros) and we needed to pay in cash immediately. We didn’t have enough so out we went to get more from the atm. When we returned, they had no change and asked us to go out and get more to pay the next day. Our room was fine, if a bit lacking. Two towels for showering but no hand towels or wash clothes. The whole area is under construction and everything was dusty. The staff showing us the room turned on the light for us, it flickered and kept going out so she just turned it off and then left. The rooftop was a nice place to relax and the morning we left another staff offered us a light breakfast before we had to depart which was a nice touch. Overall, I wouldn’t stay here again. It felt dated, impersonal, and like we were an inconvenience for being there. If you’re on a budget and just need a place to sleep this will suffice. If you’re looking for an enjoyable stay, consider other Riads.