Penzion Janka

The absence of customer-facing people is a problem. I tried to get check-in instructions by emailing in advance, and calling the Penzion, but only got them on the day of my arrival. My room was separated from its wc and shower by a corridor which also led to the office. The curtain was coming off the curtain rail and the curtain rail was coming off the wall. There was no bedside light (I used my phone). Wifi was poor, dropping out for minutes at a time. I wandered round the public areas to try and find a stronger signal, but failed. The window opened directly onto the pavement and there was a certain anount of noise from passing people, other guests chatting outside the door and screaming young children across the street. When I checked in, the toilet would not flush. I found a member of staff in the morning and she arranged a plumber who fixed it. The bed was comfortable. The Penzion is in a residential street, about 5 minutes brisk walk from tram stops on two different routes. I actually walked there from the station but I wouldn't do that again. There is a good beer house / restaurant about 3 minutes walk away.

Penzion has cool check-in system without even reaching the reception by inserting the key code to get the keys for the room. My standard room was cozy enough and good for sleeping. Only downside that Wi-Fi signal was very low in my room and also one power socket was broken but that´s acceptable for me all these things. Also the service was helpful all along as I was booking it few hours before. Area was very quiet and that´s a one plus as well. I would say proper 8/10 is a great value for this accomodation

Expedia accommodation advertisement shows all rooms with private toilets but the classic room don’t have a private toilet . Room had also minor issues with the electric outlet and no fan or ventilator were inside the room . The location is near one of Brno train stations that is quite convenient . Also the price is really good comparing with other similar accommodations. Would recommend the accommodation just for a short stay or long in case you will discuss with the property manager in advance all the general conditions

This accomodation is amazing value for money. The breakfast is also fine.

The room was nice and clean, but without private bathroom, what I have booked. The description from hotels.com is unfortunately wrong. I have tried to contact the hotel and hotels.com but they both ignored me as good as they could. They both were not really interested to find out what went wrong. The women at the reception is really very friendly, but the communication is quite difficult, because she could not speak English and I could not speak Cech. Unfortunately you can't pay with credit card. There are 2 parking options direkt in front of the pension, that was perfekt.