Punta Caracol Acqua Lodge

The place is very tired and not well maintained. The amenities are not user friendly - e.g. getting into and out of the kayaks from the high dock is very challenging - my daughter fell into the water. There is a shortage of amenities. They were very late picking us up.

Great place to stay at Isla Colon.

Very clean rooms, the food was eh and the views are amazing.

Beautiful location and customer service was outstanding. The only issue we had was mainly the location and inability to charge devices in your lodge - devices needed to be left with reception to charge. While they had set times for free water taxis into Bocas Town, if you needed to leave outside of these times, it could cost anywhere from $15-$30USD/person for a one-way trip from local water taxis (well beyond the typical $1-$5USD/person for travel if you're in town). If you're looking to do lots of exploring and island hopping it may be a bit more of a hassle, but if you're looking to relax and disconnect, this is the place for you! Major shoutout to the staff for being so accommodating during our stay :)

The lady at reception was amazing. Always helpful and kind. The same with the breakfast staff and the boat operators. However, some things are not evident on Hotels.com website. First, each bungalow functions on a marine battery, which powers the lamps and ceiling fans only. I use a CPAP medical device which would not run on such a low voltage. I would have brought a battery pack for mine if I had known in advance. The bungalow itself is two floors and I found the steep stairs to be challenging at times. The back of the bungalow is open and a nice ocean breeze flows through. It rained a few times with the wind so the rain came inside through the "window". Use the provided plastic container for your electronics or valuables. You have to charge any electronics at reception. It would be wise to charge things like a battery bank at that spot and then charge more expensive items from your battery afterwards. The food served in the restaurant was average.