Name: Mountain Inn
Address: 2289 South Mountain Avenue, Ontario, California, United States of America, Ontario, California, US
Price range: $55–$85 per night
Rating: 6.57

What guests think

Reviews of Mountain Inn describe a very mixed experience, with some guests praising easy check-in, friendly staff, spacious rooms, and a convenient location, while others report poor cleanliness, significant maintenance issues, and inconsistent front-desk availability.

Several reviewers also say the advertised breakfast is unavailable or extremely limited (sometimes just cereal), and coffee may not be provided. Comments about the area include occasional noise and multiple concerns about safety in the parking lot or neighborhood at night. Expect basic lodgings with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

Diedra

Aug 8, 2023

·

Stayed 1 night

An older facility, room had many issues but was usable. Clerk tried to charge a key deposit after I paid but backed down. Key and paper envelope were heavily work. Sparse linens/pillows/towels, many maintenence needs but clean enough. Some wall holes pat ched but not painted, others remain unrepaired. Lampshade still in retail packaging. Fake eyelashes found in sink. Ice machine is coin-op. Low price is the main draw here.

8

Allison

Jan 22, 2024

·

Stayed 2 nights

We waited in the car for around 5 minutes until someone showed up for checkin. While checking in, she said what we paid was way too low but she had to honor it. Ice machine isn’t free, need quarters. The one working was caddy cornered from our room so there were knocks on her door thru out the night. The room smelled like stinky feet. There wasn’t a towel to put on the tile floor for getting out of the shower, making it cold and slippery. Hair dryer didn’t work. Toilet handle would stick. No daily housekeeping, had to get shampoo and toilet paper from the office. Not worth more than $60 a night until maintenance is performed and ice is free IMO

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Cleanliness

Cleanliness feedback is mixed: several guests report dirty floors, stained or hairy towels, odors or pests, and worn furnishings, while others found rooms very clean and housekeeping commendable. Standards appear inconsistent across stays.

Related guest reviews

10

Adriana

Mar 24, 2025

·

Stayed 1 night

It was very clean, extremely helpful staff, and was just a wonderful overall time....

2

Denise

Nov 1, 2024

·

Stayed 2 nights

The worst motel I’ve ever been to ! There was ROACHES in the room , the floor in the hotel room would leave your feet Black from how dirty the floor was . The towels they provided had stains on them! AND to top it all off there was a group of men sitting by the stairs drinking beer and making me and my girlfriends uncomfortable! They were there BOTH days of my stay . This motel people also live in it

2

Alexandria

Jun 9, 2024

·

Stayed 2 nights

Very uncomfortable atmosphere, the sheets were soggy, floor was dirty, there was mold, room was stale, paint was peeling off walls and doors. Not to mention the people who stay at this place are very questionable. I try not to jump to conclusions but I can’t deny the things I heard at night time.

10

Oscar

Sep 5, 2025

·

Stayed 1 night

Easy check in friendly courteous staff, rooms spacious and clean

4

Cynthia

Jul 22, 2025

·

Stayed 1 night

The room was dirty, our towels had hair on them . The fire detectors wouldn't let us sleep. The shower water was too hot.

4

Donald

Sep 22, 2022

·

Stayed 1 night

Lost my reservation. Non smoking room smelled of cigarettes. Paint was on the carpet. Just old and not comfortable. It was clean but did not feel that way. Room was disappointing for the price

10

Darlene

Aug 25, 2024

·

Stayed 2 nights

Very nice owners and quite clean

4

Zhen

Aug 3, 2024

·

Stayed 2 nights

the breakfast is cereal amd milk. TV and lamp broken, didn't use other electric. For room, old is fine for me but have to be clean. this hotel room is not clean, see the photo upload.

2

Maurizio

Jun 7, 2024

·

Stayed 1 night

Old room picture are not updated. Dirty sheets in bed, hair in the shower

8

Andrae

Jun 3, 2023

·

Stayed 1 night

It was quit but the room stuck of cheap cigarettes I wanted to throw up had to or the room out for two hours before I could even sit in there comfortably

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Rooms

Rooms feel dated with recurring maintenance issues (broken TV/controls, nonworking lights or AC, hot-water or flooding problems, and lingering smoke or musty smells), though some are spacious and beds are comfortable. Experiences vary widely between rooms.

Related guest reviews

10

Oscar

Sep 5, 2025

·

Stayed 1 night

Easy check in friendly courteous staff, rooms spacious and clean

4

Donald

Sep 22, 2022

·

Stayed 1 night

Lost my reservation. Non smoking room smelled of cigarettes. Paint was on the carpet. Just old and not comfortable. It was clean but did not feel that way. Room was disappointing for the price

10

Leonard

Apr 5, 2023

·

Stayed 1 night

The first room we got was off. The a/c didn’t work and a couple of items were outdated. However the person at the front counter gave us another room and turned out perfect. Great location, clean and all the amenities you need. Great room, location and customer service.

2

Samuel

Mar 20, 2023

·

Stayed 1 night

The lights didn’t work the shower flooded one towel, one floor towel, no wash clause

6

Isidro

Jun 14, 2024

·

Stayed 4 nights

Clean room only thing I did not like had to take cold showers.

8

Andrae

Jun 3, 2023

·

Stayed 1 night

It was quit but the room stuck of cheap cigarettes I wanted to throw up had to or the room out for two hours before I could even sit in there comfortably

8

Isidro

Jun 20, 2025

·

Stayed 4 nights

Nice bed only issue was tv control was not working.

6

Oscar

Aug 5, 2025

·

Stayed 2 nights

Fast easy check in friendly staff spacious rooms. Unfortunately the free breakfast was not available as stated.

6

Diedra

Aug 8, 2023

·

Stayed 1 night

An older facility, room had many issues but was usable. Clerk tried to charge a key deposit after I paid but backed down. Key and paper envelope were heavily work. Sparse linens/pillows/towels, many maintenence needs but clean enough. Some wall holes pat ched but not painted, others remain unrepaired. Lampshade still in retail packaging. Fake eyelashes found in sink. Ice machine is coin-op. Low price is the main draw here.

8

Allison

Jan 22, 2024

·

Stayed 2 nights

We waited in the car for around 5 minutes until someone showed up for checkin. While checking in, she said what we paid was way too low but she had to honor it. Ice machine isn’t free, need quarters. The one working was caddy cornered from our room so there were knocks on her door thru out the night. The room smelled like stinky feet. There wasn’t a towel to put on the tile floor for getting out of the shower, making it cold and slippery. Hair dryer didn’t work. Toilet handle would stick. No daily housekeeping, had to get shampoo and toilet paper from the office. Not worth more than $60 a night until maintenance is performed and ice is free IMO

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Service

Service is mixed: many note easy, quick check-in, friendly staff, and helpful room changes, but others report rude or absent front-desk staff, long waits to check in, and contentious cash or key-deposit practices.

Related guest reviews

10

Adriana

Mar 24, 2025

·

Stayed 1 night

It was very clean, extremely helpful staff, and was just a wonderful overall time....

10

Ivan

Jul 3, 2025

·

Stayed 1 night

Easy to check in and quiet.

10

Oscar

Sep 5, 2025

·

Stayed 1 night

Easy check in friendly courteous staff, rooms spacious and clean

10

Isidro

Apr 7, 2025

·

Stayed 2 nights

Quick check in and house keeping was the best.

8

Isidro

Jun 28, 2024

·

Stayed 4 nights

Fast check in and great service...

10

Darlene

Aug 25, 2024

·

Stayed 2 nights

Very nice owners and quite clean

10

Leonard

Apr 5, 2023

·

Stayed 1 night

The first room we got was off. The a/c didn’t work and a couple of items were outdated. However the person at the front counter gave us another room and turned out perfect. Great location, clean and all the amenities you need. Great room, location and customer service.

2

Alexis

Jan 20, 2025

·

Stayed 6 nights

The staff at the check in was rude. They did not provided breakfast as advertised in the description provided.

4

Michael

Oct 8, 2024

·

Stayed 2 nights

Dump. From the check-in to check out this place sucks. Had to track down clerk for about 30 min before check in. Room in terrible blue conditions. Smoke detector hanging by string...broken lights. The towel on shower was damp....not sure if it was clean. Advertised continental breakfast.....surprise clerk not in office and it was closed during breakfast. I dont usually leave bad reviews but this one really was asking for it

2

Ken

Sep 21, 2024

·

Stayed 2 nights

it was terrible. no one was there to check us in, as the employee was at in and out burger getting dinner. they said there was a continental breakfast, that was a lie, nothing.

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Location

Convenient for dining across the street (El Pescador) and some found it quiet, yet several mention neighborhood or parking areas feeling unsafe and occasional noise.

Related guest reviews

4

Wendy

Aug 14, 2023

·

Stayed 1 night

The area is very Noisy plus feels unsafe. The property advertises a Continental Breakfast but there is nothing not even coffee. When I asked the owner he said there’s cereal, looks likes it’s been there way before covid started.

10

Ivan

Jul 3, 2025

·

Stayed 1 night

Easy to check in and quiet.

10

Alexandro

Jul 3, 2025

·

Stayed 1 night

Great location

2

Jack

Sep 15, 2022

·

Stayed 1 night

Missing the 2nd lock on the door. Sheets weren’t even on the bed, and dirty. Mattress was awful Was given 2 small pillows total for 2 people Shower had stains all over on curtain Parking lot did not feel safe Clerk wanted so much info about me to stay there Awful breakfast Ac sucked. 2/10 would never come back

10

Leonard

Apr 5, 2023

·

Stayed 1 night

The first room we got was off. The a/c didn’t work and a couple of items were outdated. However the person at the front counter gave us another room and turned out perfect. Great location, clean and all the amenities you need. Great room, location and customer service.

4

Steve

Jun 24, 2023

·

Stayed 1 night

Cheap rooms if you need a place to sleep.. But don't go out at night in this area.. Drug and homeless in area keeps you on your toes

6

Frank

Aug 31, 2024

·

Stayed 1 night

Been here before , conveniently right across from el pescador restaurant. Can walk across eat and drink and walk back . This time however we got there around 3 to check in and there was no one there . Waited for around 15 minutes. Came back around 5:40? Still nieve there and the note I left behind was still there . Finally someone got there around 6pm to check me in .

10

Francisco

Jun 18, 2023

·

Stayed 1 night

Stayed here because I wanted ti have dinner and drinks at El Pescador across the street . It worked out great ! Awesome night !

8

Andrae

Jun 3, 2023

·

Stayed 1 night

It was quit but the room stuck of cheap cigarettes I wanted to throw up had to or the room out for two hours before I could even sit in there comfortably

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Dining

Multiple reviews say the advertised breakfast is not provided or is reduced to minimal options like cereal, sometimes without coffee. One reviewer reported a nice breakfast, but overall the offering seems limited.

Related guest reviews

6

Samwel

May 15, 2024

·

Stayed 1 night

Offer nice breakfast

4

Wendy

Aug 14, 2023

·

Stayed 1 night

The area is very Noisy plus feels unsafe. The property advertises a Continental Breakfast but there is nothing not even coffee. When I asked the owner he said there’s cereal, looks likes it’s been there way before covid started.

6

Hugo

Jun 28, 2023

·

Stayed 1 night

On the website says breakfast i got up 3 differt times to ask for breakfast i was denied the t.v.didnt work i was good with my phone tho manger was respectful except for the older lady parking was horribe everything else it was ok if i come back again i would

2

Jack

Sep 15, 2022

·

Stayed 1 night

Missing the 2nd lock on the door. Sheets weren’t even on the bed, and dirty. Mattress was awful Was given 2 small pillows total for 2 people Shower had stains all over on curtain Parking lot did not feel safe Clerk wanted so much info about me to stay there Awful breakfast Ac sucked. 2/10 would never come back

4

Zhen

Aug 3, 2024

·

Stayed 2 nights

the breakfast is cereal amd milk. TV and lamp broken, didn't use other electric. For room, old is fine for me but have to be clean. this hotel room is not clean, see the photo upload.

2

Alexis

Jan 20, 2025

·

Stayed 6 nights

The staff at the check in was rude. They did not provided breakfast as advertised in the description provided.

2

charles

Dec 11, 2023

·

Stayed 2 nights

hot water off, on took 20 mins to warm,no coffee or continental breakfast nothing! They said no break. because since covid they weren't allowed, a law. That's a lie! No such law! Tv-electronic box hanging out from under tv that was on wall. $20 cash demanded held til return of door key. electric plate turn-on light cracked & broken off by sink-shock potential! shower equip.hanging barely attatched. They had already taken our credit card and submitted the cost. Got their money and we were told there was NO refund. We paid a total of $167.54 For Crap! Good- heater worked and bed was comfortable. One more thing! To get entry door open you had to bodyslam it! We feel totally ripped-off! I'd dump them!!

6

Oscar

Aug 5, 2025

·

Stayed 2 nights

Fast easy check in friendly staff spacious rooms. Unfortunately the free breakfast was not available as stated.

4

Michael

Oct 8, 2024

·

Stayed 2 nights

Dump. From the check-in to check out this place sucks. Had to track down clerk for about 30 min before check in. Room in terrible blue conditions. Smoke detector hanging by string...broken lights. The towel on shower was damp....not sure if it was clean. Advertised continental breakfast.....surprise clerk not in office and it was closed during breakfast. I dont usually leave bad reviews but this one really was asking for it

2

Ken

Sep 21, 2024

·

Stayed 2 nights

it was terrible. no one was there to check us in, as the employee was at in and out burger getting dinner. they said there was a continental breakfast, that was a lie, nothing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$78
March	$78
September	$83
October	$79
November	$81
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $67	15 $67	16 $78	17 $78	18 $85	19 $85
20 $78	21 $78	22 $78	23 $78	24 $78	25 $85	26 $85
27 $78	28 $78	29 $78	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $85	3 $85
4 $78	5 $78	6 $78	7 $78	8 $78	9 $85	10 $85
11 $78	12 $78	13 $78	14 $55	15 $55	16 $69	17 $85
18 $78	19 $55	20 $78	21 $78	22 $78	23 $85	24 $85
25 $55	26 $78	27 $78	28 $78	29 $78	30 $85	31 $85

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Monthly average prices

About this property

Location

Room options

Room

Double Room

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Mountain Inn

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