Name: Grand Hotel Mumbai - Ballard Estate, Fort
Address: 17, Shri S.R. Marg, Ballard Estate, Mumbai, Maharashtra, India, Mumbai, Maharashtra, IN
Price range: US$70–US$112 per night
Rating: 7.4

What guests think

Grand Hotel Mumbai - Ballard Estate, Fort is a heritage hotel in a central, walkable Fort location, with generally comfortable, spacious rooms, though some in-room amenities show their age and some air conditioners are old or noisy.

Several reviews note limited hot water hours, and some rooms would benefit from refurbishment or have small or frosted windows. Breakfast is decent to good but with a modest selection, and the on-site dining room is convenient. Service is widely described as friendly and helpful, though a few guests reported issues such as double-charging, poor respect for do-not-disturb signs, or confusing charges. Expect historic character and a convenient base with some trade-offs in modern comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

8

Matthieu

18 Nov 2024

·

Stayed 3 nights

Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.

8

Kaashi Magic

22 May 2025

·

Stayed 1 night

I had a wonderful experience during my stay in Mumbai, especially at a historic property located in the Fort area. Everything was great overall, but I was quite surprised to find that the hotel didn’t have any electricity backup—that's definitely something to consider. Otherwise, everything was good. Looking forward to seeing you soon. By the way, there’s one more thing I’ll share with you via email. Thanks!

10

Hajime

28 Nov 2025

·

Stayed 2 nights

Histrical but very clean and comfortable hotel. Elevator is special.

10

Sheila

4 Mar 2023

·

Stayed 4 nights

Really enjoyed our stay at the Grand Hotel. Well-maintained facilities and very pleasant in all ways.

6

Konstantin

24 Feb 2025

·

Stayed 8 nights

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.

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Cleanliness

Commonly described as clean, with a few isolated lapses (e.g., a missing pillowcase or linen needing replacement) that were promptly addressed.

Related guest reviews

8

MIchael

21 Oct 2025

·

Stayed 3 nights

This hotel is an old hotel that could use an update. With that being said it was quite comfortable to stay in. The room was clean and in a great location. The staff was very good and the young lady who was the concierge was exceptional. She helped set up a tour for us when our hired guide did not show.

8

Matthieu

18 Nov 2024

·

Stayed 3 nights

Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.

10

ROY

17 Jan 2023

·

Stayed 1 night

i booked a room for my Mother and Sister travelling together . Both said hotel was clean friendly and front desk extremely helpful , took them on tour of property even though they reached hotel late at 9.00 pm from VT train terminal.. Room service ordered and chicken Manchurian with haka noodles very tasty . All in all VERY GOOD EXPERIENCE. Definitely a class above when compared to all the crappy service that is synonymous with Bombay hotels.. Keep up the good work and appreciate all the amenities that you have offered. NAMASTE !!

10

Hajime

28 Nov 2025

·

Stayed 2 nights

Histrical but very clean and comfortable hotel. Elevator is special.

4

Gregory A

31 Jan 2024

·

Stayed 2 nights

-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.

6

Konstantin

24 Feb 2025

·

Stayed 8 nights

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.

10

Tamara

28 Dec 2023

·

Stayed 5 nights

All in all, our stay was very good. Not all the bed linen was completely clean on arrival, but it was replaced immediately. In general, the whole staff is very friendly and helpful. The breakfast selection is small but sufficient. Some renovation work is currently being carried out, but if, like us, you are out and about in the city during the day, you don't notice anything.

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Rooms

Rooms are spacious and generally comfortable but dated, with maintenance issues such as old or noisy window AC units, occasional moldy smells, small or frosted windows in some rooms, and a need for refurbishment.

Related guest reviews

8

martin

3 Jan 2024

·

Stayed 2 nights

An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.

8

MIchael

21 Oct 2025

·

Stayed 3 nights

This hotel is an old hotel that could use an update. With that being said it was quite comfortable to stay in. The room was clean and in a great location. The staff was very good and the young lady who was the concierge was exceptional. She helped set up a tour for us when our hired guide did not show.

10

DAVID

27 Nov 2024

·

Stayed 7 nights

Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!

8

Patricia

5 Oct 2024

·

Stayed 1 night

It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.

8

Peter

20 Sept 2023

·

Stayed 3 nights

I have stayed here twice now, it is a heritage hotel and in the Fort area which is where we like to be in Mumbai. The service is great, the rooms are mostly spacious and nicely decorated in period. The hotel only has a few rooms with king beds, the rest have single beds so if you book a king you will probably be disappointed when you get to the hotel. The air conditioners are old window mount units, the one in our room was like a jet engine, there is no way we could sleep with it on due to the noise and the controls did not work properly. The fridge we had to turn off due to the noise as well.

4

Fidel

21 Dec 2023

·

Stayed 3 nights

The A/C was poor. A light of the aisle go into the room

8

Makoto

12 Jul 2023

·

Stayed 4 nights

歴史ある建物ですが快適に過ごすことができました。スタッフの方達も皆フレンドリーで気持ち良かったです。繁華街や飲食店も近くにあり便利です。ただ、エアコンが古く、音もうるさく、効きも余り良くありませんでした。そこが残念でした。

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8

Mikkel

11 Jul 2025

·

Stayed 4 nights

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming

6

Stine

22 Jul 2023

·

Stayed 4 nights

Historic building in a centrally located area. However rooms were in need of maintanance/ upgrade. AC noicy and toilet flusher only sporadically worked.

6

Konstantin

24 Feb 2025

·

Stayed 8 nights

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.

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Service

Service is widely praised as friendly, professional, and helpful, including concierge support and attentive staff, though a few guests reported problems like double-charging, poor respect for do-not-disturb signs, confusing add-on charges, or unclear hot water information.

Related guest reviews

8

MIchael

21 Oct 2025

·

Stayed 3 nights

This hotel is an old hotel that could use an update. With that being said it was quite comfortable to stay in. The room was clean and in a great location. The staff was very good and the young lady who was the concierge was exceptional. She helped set up a tour for us when our hired guide did not show.

10

Nikita

28 Feb 2024

·

Stayed 14 nights

Staff went above and beyond to help us with our stay… thank you so much Grand hotel.

10

alan

25 Feb 2024

·

Stayed 6 nights

Very professional and informative staff.

10

Tommy

5 Jan 2024

·

Stayed 1 night

Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.

10

Stephen

26 Nov 2025

·

Stayed 1 night

Staff excellent

10

Keith

9 Feb 2025

·

Stayed 3 nights

The staff were all very friendly and helpful. Also very professional. I would happily stay there again.

6

Deepali

16 Jan 2026

·

Stayed 1 night

Firstly: I paid for an Indian friends room who checked in day after, but when she checked in they made her pay the room one more time, which was really embarrassing since I had promised her to pay for the room. Secondly: I fell sick and posted don't disturb sign on door, the staff wake me up 2 times, knocking and ringing doorbell.

4

Gregory A

31 Jan 2024

·

Stayed 2 nights

-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.

8

Mikkel

11 Jul 2025

·

Stayed 4 nights

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming

4

Ola

15 Jan 2026

·

Stayed 3 nights

Firstly, double charged room for my friend, really embarrassing. I paid her room day before. Secondly, did not respect "don't disturb sign" on door, knocking and ringing on door waking me up, really annoying when sleeping while sick. No wine, this is "hard liquor" according to hotel.

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Location

Central Fort location within walking distance of CST, Gateway of India, and other sights; quiet and safe yet convenient to shops and restaurants.

Related guest reviews

10

Anne

1 Dec 2022

·

Stayed 19,323 nights

Centrally situated in old Mumbai, but tucked away enough that there is no traffic noise. The breakfasts were lovely

8

Avana

28 Nov 2025

·

Stayed 3 nights

The hotel was in a very central location. They told us that the hot water is only on during certain times. The breakfast buffet was decent. The staff at the hotel was very nice & helpful.

10

Peter

10 Mar 2024

·

Stayed 5 nights

Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend

10

DAVID

27 Nov 2024

·

Stayed 7 nights

Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!

8

Anette

6 Jan 2026

·

Stayed 4 nights

Trevligt gammalt hotell med anor. Många material som är bevarade och uppdaterade. Läget är perfekt. Vi kom med tåg till CST och kunde enkelt promenera till hotellet trots att vi kom efter att det blivit mörkt.

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10

robert

14 Jan 2023

·

Stayed 19,369 nights

It is walking distance to the things i wanted to see so that was great. The value for the price was excellent. Also, the 24 hour check in was wonderful since i arrived about 4 in the morning from a 13 hour flight. Would definitely stay again. In addition, there is a wonderful little restaurant and coffee bar right next door called Bombay Coffee House which is very convenient as well.

8

Mikkel

11 Jul 2025

·

Stayed 4 nights

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming

8

Hilke

14 Mar 2025

·

Stayed 4 nights

Sie liegt in fußläufiger Entfernung zum alten Stadtzentrum umgeben von historischen Gebäuden.

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8

Marek

29 Dec 2022

·

Stayed 19,351 nights

It is in the south of the city but still a good location and lots of shops two streets to the west.

10

James

15 Nov 2023

·

Stayed 2 nights

Located in the quieter Fort area but close enough to the tourist areas. Staff were lovely, friendly and helpful. AC slightly noisy and breakfast was a bit limited and rooms looking tired. Overall it was a good stay

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Dining

Breakfast ranges from lovely or decent to limited or repetitive, with a modest selection overall; there is an on-site dining room and room service, though a few guests were disappointed by beverage availability or charges.

Related guest reviews

10

Anne

1 Dec 2022

·

Stayed 19,323 nights

Centrally situated in old Mumbai, but tucked away enough that there is no traffic noise. The breakfasts were lovely

8

Avana

28 Nov 2025

·

Stayed 3 nights

The hotel was in a very central location. They told us that the hot water is only on during certain times. The breakfast buffet was decent. The staff at the hotel was very nice & helpful.

10

Antoni

15 Dec 2023

·

Stayed 4 nights

This is an old style hotel in a quiet environment within a walking distance from Gate of India and close to main railway station. Staff very nice and cooperative. Good breakfasts but focused on local people. Do not make use of their offer for airport transfer as it is at least 5 times more expensive than prepaid taxi or Uber.

10

ROY

17 Jan 2023

·

Stayed 1 night

i booked a room for my Mother and Sister travelling together . Both said hotel was clean friendly and front desk extremely helpful , took them on tour of property even though they reached hotel late at 9.00 pm from VT train terminal.. Room service ordered and chicken Manchurian with haka noodles very tasty . All in all VERY GOOD EXPERIENCE. Definitely a class above when compared to all the crappy service that is synonymous with Bombay hotels.. Keep up the good work and appreciate all the amenities that you have offered. NAMASTE !!

6

GERALDINE

12 Dec 2023

·

Stayed 3 nights

Liked having the dining room for meals. It seemed an area with other venues for meals.

4

Gregory A

31 Jan 2024

·

Stayed 2 nights

-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.

4

Ola

15 Jan 2026

·

Stayed 3 nights

Firstly, double charged room for my friend, really embarrassing. I paid her room day before. Secondly, did not respect "don't disturb sign" on door, knocking and ringing on door waking me up, really annoying when sleeping while sick. No wine, this is "hard liquor" according to hotel.

6

Konstantin

24 Feb 2025

·

Stayed 8 nights

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.

10

Tamara

28 Dec 2023

·

Stayed 5 nights

All in all, our stay was very good. Not all the bed linen was completely clean on arrival, but it was replaced immediately. In general, the whole staff is very friendly and helpful. The breakfast selection is small but sufficient. Some renovation work is currently being carried out, but if, like us, you are out and about in the city during the day, you don't notice anything.

10

James

15 Nov 2023

·

Stayed 2 nights

Located in the quieter Fort area but close enough to the tourist areas. Staff were lovely, friendly and helpful. AC slightly noisy and breakfast was a bit limited and rooms looking tired. Overall it was a good stay

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$107
February	US$106
March	US$91
April	US$86
May	US$77
June	US$74
July	US$74
August	US$88
September	US$89
October	US$99
November	US$118
December	US$106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $100	3 $100
4 $100	5 $100	6 $100	7	8 $95	9 $98	10 $95
11 $98	12 $95	13 $100	14 $95	15 $101	16 $100	17
18 $98	19 $100	20	21 $100	22 $100	23 $100	24 $98
25 $100	26 $100	27 $98	28 $100	29 $95	30 $100	31 $98

Grand Hotel Mumbai - Ballard Estate, Fort

Prices for Grand Hotel Mumbai - Ballard Estate, Fort

Monthly average prices

About this property

Location

Room options

Family Suites

Deluxe Room, Harbor View

Deluxe Room

Semi Suite

Executive Room

Standard Room

Guest reviews of Grand Hotel Mumbai - Ballard Estate, Fort

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hotel Mumbai - Ballard Estate, Fort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $91
20 $112	21 $107	22 $107	23 $70	24 $93	25 $91	26 $92
27 $91	28 $78	29 $93	30 $91