High Creek Lodge and Cabins

Very nice room outside of Pagosa Springs. I’m not a fan of self check-in, but this was the case here. All went well though. Morning breakfast was very good.

Great place close to town and right off the highway. Clean and well kept.

CUTE place! I was initially skeptical because of outside photos, but I am SO glad we booked here! The rooms have been redone and are very aesthetically pleasing. Not your typical cookie cutter hotel vibe. Loved having two AC's for the place. Fridge was not cooling even though it was set to the coldest temp. I needed extra bed linens but failed to realize until late at night, so that is my own fault. Will stay here again if/when we return to Pagosa!

Check-in consists of a text message with a room number and a code for access to our room. Maybe it's just me but I miss the personal touch of a human greeting. Our room was an ADA disability accessible room on the first floor of the lodge. • The shower was large and easy to get into. However, there was no hot water at 6:30 in the morning. • The chairs were not comfortable and extremely difficult to get out of for anyone with arthritis or joint pain. • The floor was sticky, and the end tables had not been cleaned and they were sticky. • There was coffee, cream, and sugar, but nothing to stir it with. • Lots of noise coming from the adjoining room sounded like room renovations were being completed until midnight. • The highway traffic and parking lot noise was very noticeable. Stay on the second floor to avoid the parking lot noise. • The wall furnace blower was very noisy every time it kicked on and sounded like something was blocking the fan. • The porch light flickered all night brightly enough to shine through the curtains. • The TV buffered every 5 minutes for 2 minutes because of very slow internet. There were no local channels, so the television was virtually unwatchable. • The dinning room was clean and the free breakfast buffet was basic but ,fresh, good, and substantial. We stayed at this same location 5 years earlier when there was a real check-in office and really enjoyed it. I'm sorry to say this time we came away disappointed and very tired.

Not bad