Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately NZD 25 for adults and NZD 12.5 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:30 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, and it is recommended to contact the property for more details.

Where is the property located in relation to key landmarks?

The hotel is located on Lake Rotoiti, just a 2-minute walk from Lake Rotoiti and a 7-minute walk from Lake Rotorua. It is approximately 2.8 miles from Okere Falls Scenic Reserve and Wonderworld Amazement Park.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, operational from 7:00 AM to 10:00 PM. Please note that the pool is seasonal.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply, so it is advisable to check with the property for details.

VR Rotorua Lake Resort - Stunning Views in Mourea

Average nightly price at VR Rotorua Lake Resort by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$112
March	US$109
April	US$92
May	US$71
June	US$58
July	US$70
August	US$73
September	US$71
October	US$81
November	US$113
December	US$108

What guests think

VR Rotorua Lake Resort sits in a scenic lakeside setting with quiet views and spacious rooms, but many reviews note dated interiors and maintenance lapses, inconsistent cleanliness, mixed service availability, and variable dining quality, with town a drive away.

Facilities include a pool, hot tubs and sauna, a small gym, tennis courts, parking, and an on-site restaurant and bar, plus occasional lake activities like kayaking, though features such as pool heating and gym condition vary. Several rooms offer strong lake views and underfloor-heated bathrooms, but design quirks like partial bathroom privacy and occasional noise from neighbors are noted, and Wi-Fi works well in some rooms but not others. Best for travelers prioritizing tranquil lake views over up-to-date finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, hot tubs and sauna, a small gym, tennis courts, parking, and an on-site restaurant and bar, plus occasional lake activities like kayaking. Several reviews mention an unheated or small pool, aging fitness/tennis areas, and no lift to upper floors.

Related guest reviews

8

Marc

25 Apr 2024

·

Stayed 2 nights

Das Hotel VR Rotorua Lake Resort ist etwas außerhalb gelegen, dafür aber sehr schön an einem See. Das Zimmer (Doppelzimmer Gartenblick) war ausreichend groß. Das Bett war leider viel zu weich. Bad mit Dusche war gut. Es gab ausreichend Parkplätze auf dem Gelände. Das Frühstück war sehr gut und das Restaurant bot auch Abends gute Mahlzeiten. Positiv war das Fitnessstudio, das zwar klein war, aber mit ausreichender Ausstattung. Die Freundlichkeit im Hotel war einwandfrei.

Translate

10

Jay Dharmendra

19 Dec 2024

·

Stayed 4 nights

The location of the hotel is very beautiful, just by the lake. We got a lake view unit and we enjoyed that in our stay. The hotel also offered kayaking, which we did in the lake and enjoyed.

8

Randall

15 Sept 2024

·

Stayed 1 night

Old world charm. A little water damage in ceiling by back wall. Gorgeous view of lake from room. Breakfast was good. Parking lot needs to be redone. Tennis courts need upkeep.

8

Michelle

3 Mar 2024

·

Stayed 1 night

Great views. Only stayed 1 night so didn't take advantage of the amenities but restaurant, hot tub, pool and tennis courts looked nice

8

Ryan

8 Sept 2025

·

Stayed 2 nights

Beautiful lake view, pools and spa. Warm and cosy. Some parts of bathroom were unclean and could use a spruce

8

Tamara

23 Jan 2024

·

Stayed 2 nights

Stunning lake location but that makes for no alternative amenities. Excellent rooms but the pool was freezing even in summer. Good range of gym equipment but some of it needs minor repairs.

8

Suzanne

16 Feb 2025

·

Stayed 1 night

Facilties and park grounds were impressive nicely landscaped and motel unit was great.Dinner at restaurant was great and excellent service . Very enjoyable stay.

4

Aaron

22 Dec 2024

·

Stayed 2 nights

They say they staff the front desk until 10:30pm, but they don’t. They never answered the phone even once when we called during the time the desk was supposed to be staffed. Forget it if there is something wrong with your room - ours was missing a remote for the HVAC, and the other room we booked the water came out of both taps HOT HOT HOT. There was no help to be found. It was like accidentally stumbling into a ghost hotel with no staff. Uber does not want to come there, because it’s a 20-25 minute drive to get there. So we wound up waiting 30 minutes for an Uber the first time, then we wised up and ordered the Uber at a specific time so that we knew we could get a ride. The pool is not heated. Breakfast was a typical hotel buffet breakfast - which might be the best thing we can say about the place. We wouldn’t stay there, again. The staff we did manage to find and interact with were polite. I felt sorry for them, because every single person who checked out while we were sitting in the lobby had something wrong with their room.

8

Daniel

20 Dec 2024

·

Stayed 2 nights

Some of the furniture was broken and the fridge only worked half the time. Otherwise a nice relaxing place to be. Hot tub w jets was nice

4

Addie

16 Jul 2025

·

Stayed 2 nights

Check in was easy. Nice view of the lake from our room. Giant outdoor boardgame. Room was nice. Floor was very creaky. Felt sorry for our neighbours. Check out was fast. While place is outdated & smelt musty. Cupboards are falling off in the room. No cloth or tea towel supplied. Under floor heating in bathroom. Shower pressure was awesome! No lift to second floor. No offer of help with baggage. Nice place across the road makes yummy burgers other than the restaurant they have at the V. R.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: repeated reports of dust, moldy showers or curtains, and areas needing a deep clean sit alongside comments that rooms were clean. Housekeeping lapses such as missed vacuuming or dirty windows appear in several stays.

Related guest reviews

6

didier

18 Oct 2025

·

Stayed 1 night

Publicité mensongere. Hotel vétuste et sale. Petit déjeuner plus que moyen

Translate

2

Brad

21 Sept 2025

·

Stayed 4 nights

We stayed 4 nights and the room was never vacuumed, the room was bad small, I went to look under the bed and found a dirty baby nappy, they probably never cleaned under the bed, the gym was so dirty, it seems like they never cleaned it. I never recommend this place.

10

Amy

22 Jun 2025

·

Stayed 1 night

This property was very clean and had a quiet, family feel. Staff greeted us warmly and assisted with a late dinner, then offered a delicious buffet breakfast. The beds were comfortable and the views were beautiful.

10

Renee

7 May 2024

·

Stayed 1 night

Very clean, comfortable room. Highly recommend. Staff were friendly and helpful

8

emily

3 Apr 2025

·

Stayed 2 nights

Gorgeous location on the shore of Lake Rotoiti. Perfect for catching the afternoon boat to the Manupirua Hot Pools. There's nothing wrong with hotel that wouldnt be solved with better and more meaningful cleaning.

6

Riki

2 Dec 2025

·

Stayed 1 night

The geothermal waters have corroded the Tapware and other fittings within the facility. We checked in after hours and the process was smooth overseen by restaurant staff. Unfortunately, the bathroom requires a really good scrub down and showering left us feeling dirty. We did not have breakfast in our package. Parking was abundant and free and it was lovely to look around the lake. Approximately 10 to 15 minutes back into town.

6

Hayley

7 Mar 2023

·

Stayed 1 night

Found hairs behind the toulet, rubbish on the carpet. Not very clean.

4

David

22 Feb 2025

·

Stayed 2 nights

The room was pretty clean and the bed was comfortable. Sadly that’s the only good part. The whole place seemed neglected and run down. Paint was peeling on the bathroom walls, dead dragonflies in the hallway windowsills. It was probably a lovely property 20 years ago but it has not been maintained. Even the patio furniture by the lake is in need of replacement. We weren’t expecting top luxury, but we didn’t feel it was worth the money we paid.

6

Eileen

8 Jul 2025

·

Stayed 4 nights

Faded feeling and years of dust behind furniture

8

Gary

20 Mar 2023

·

Stayed 1 night

Overall good hotel with very excellent views of lake. However we had to report heavy mold in shower which seemed to have been neglected for months and months which was offensive ! When reported to staff we received absolutely no comment? Rooms over priced given the heavy mold in shower - rest of bathroom including bath tub very perfectly clean !

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and many offer lake views, but decor and fittings show age. Guests highlight bathroom privacy openings, some noise from neighbors or creaky floors, and mixed in-room Wi-Fi reliability.

Related guest reviews

8

Paul

4 Oct 2025

·

Stayed 1 night

Nice hotel with some history in lakeside setting. Friendly and helpful staff. However, we would prefer proper separation between bedroom and bathroom. Apart from that it was fine.

8

Kelly

26 May 2024

·

Stayed 1 night

Overall value for money was ok. We would stay there again. It was clean but the bathroom was old and tired and needed a deep surface clean/scrub. I'm not sure it really meets its 4 star rating. The taps in the bathroom and the shower did not have hot and cold identifiers on the them. The plug didn't have a centre piece for pulling it out of the plug hole. We had to hunt through every cupboard to find things. Nothing was labelled - and there were no instructions about where things were. The bed, carpet and curtains were fresh and new looking. The bed was very comfortable and temperature control easy with the heat pump. The wine glasses were not matching ( a small detail I know - but its not what you would expect in a 4 star rated hotel). TV was excellent and had a good range of channels, Wifi was excellent and there was ample extra lighting and charger/usb plugs. Check in and out was easy. Staff were pleasant enough. The grounds look a bit tired but coming in to winter that isn't surprising.

6

Ring

8 Jul 2025

·

Stayed 2 nights

Liked the view, the layout out of the bathroom in our chosen rooms was inconvenient, did not like the window beside the bathtub

10

patrick

17 Jan 2026

·

Stayed 1 night

Un super personnel dont Nick à la réception, Un environnement extraordinaire. Une chambre spacieuse avec vue sur le lac. A recommander

Translate

8

Nigel

26 Mar 2025

·

Stayed 4 nights

Decent sized room with a comfortable king size bed, one easy chair, one office type swivel chair and a couple of dining chairs and a small table. Our second floor room looked out onto Lake Rotoiti - very nice view (Lake Rotorua is in the opposite direction and can't be seen from the hotel). Strange folding wooden shutters between the room and en suite bathroom (with separate shower cubicle) - would let in natural light I suppose? Fridge, desk, small wardrobe containing iron and board. Some of the fittings are a bit worn and tarnished, giving the room a well used feel - but it was clean and everything worked. Friendly staff. Parking on site. No lift - but the receptionist offered to help carry luggage. Good breakfast available: fruit, cereal, yoghurt cheese, cold meats, croissants juice, plus scrambled eggs, baked beans, mushrooms, hash browns and bacon (potato wedges one morning). Toast, butter and spreads. Only disappointment was the water in the flask for tea wasn't hot - we had tea in our room. At times the breakfast area had food dropped by guests on the chairs and carpet. We dined in the restaurant one evening - nice meal. The hotel is an easy 20-30 minute drive to the centre of Rotorua (you definitely need your own transport) but only 5 minutes from Okere and Tutela falls. We had a comfortable stay and the buffet breakfast was a treat.

8

holly

25 Dec 2022

·

Stayed 19,347 nights

The view at this property is amazing. The beds were comfy and the room was spacious enough. The shower (which in gerneral terms is scored by its own star - is 0) is not very good. especially if you visit the mudpools and want to wash your hair after. They really need to change the heads. There was also no privacy glass bewteen the bathroom and sleeping area - meaning going to the toilet was everyones business. But the view - does make up for a lot of this.

8

Lu

11 Oct 2023

·

Stayed 1 night

The internet connection was not working at all for the whole night. The customers upstair were noisy during the night.

8

Gaurav

20 Jun 2025

·

Stayed 1 night

The property is located right across the lake and have amazing views, however its quite dated and the room below the level one were pretty noisy when kids were running upstairs.

2

Chris

6 Nov 2025

·

Stayed 1 night

Nobody at reception at check in or check out. WiFi did not work in my room. Very amateur staff

4

Addie

16 Jul 2025

·

Stayed 2 nights

Check in was easy. Nice view of the lake from our room. Giant outdoor boardgame. Room was nice. Floor was very creaky. Felt sorry for our neighbours. Check out was fast. While place is outdated & smelt musty. Cupboards are falling off in the room. No cloth or tea towel supplied. Under floor heating in bathroom. Shower pressure was awesome! No lift to second floor. No offer of help with baggage. Nice place across the road makes yummy burgers other than the restaurant they have at the V. R.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests describe friendly, helpful staff and smooth stays. Others struggled to find staff at reception, reported slow or unresponsive help, or experienced poor follow-up on requests.

Related guest reviews

6

Natasha

6 Apr 2025

·

Stayed 1 night

Property was tired. Location & surroundings were beautiful. Didn’t have many staff around. Nobody to check us in. Asked to wait in the bar…. No staff & coffee machine broken. Asked to wait to be seated at breakfast but again no staff.

10

Ruth

23 Apr 2024

·

Stayed 1 night

Very pretty setting right on the lake. Great staff and wonderful food.

10

Smit

17 Jun 2025

·

Stayed 1 night

Had a great time. Nikhil was really good, friendly and welcoming. Would highly recommend to book here if you like to be away from the centre and crowd.

8

Beverley

16 Aug 2025

·

Stayed 1 night

Difficult to find staff at times

10

Jaroslaw

14 Apr 2025

·

Stayed 2 nights

Fantastic service and very friendly and welcoming staff

10

Judi

20 May 2024

·

Stayed 1 night

Beautiful and clean, out of the way so quiet and peaceful. Staff wonderful and helpful.

4

Aaron

22 Dec 2024

·

Stayed 2 nights

They say they staff the front desk until 10:30pm, but they don’t. They never answered the phone even once when we called during the time the desk was supposed to be staffed. Forget it if there is something wrong with your room - ours was missing a remote for the HVAC, and the other room we booked the water came out of both taps HOT HOT HOT. There was no help to be found. It was like accidentally stumbling into a ghost hotel with no staff. Uber does not want to come there, because it’s a 20-25 minute drive to get there. So we wound up waiting 30 minutes for an Uber the first time, then we wised up and ordered the Uber at a specific time so that we knew we could get a ride. The pool is not heated. Breakfast was a typical hotel buffet breakfast - which might be the best thing we can say about the place. We wouldn’t stay there, again. The staff we did manage to find and interact with were polite. I felt sorry for them, because every single person who checked out while we were sitting in the lobby had something wrong with their room.

2

Chris

6 Nov 2025

·

Stayed 1 night

Nobody at reception at check in or check out. WiFi did not work in my room. Very amateur staff

10

Himanshu

9 Apr 2023

·

Stayed 2 nights

Amazing Service

6

Simone

14 Jan 2026

·

Stayed 2 nights

Basically a nice hotel but looks like it’s due for renovation. My daughter was extremely disappointed that they weren’t willing to send on the plush toy that she accidentally left in our room. They confirmed they had it at reception but I never heard from them again when I asked (three times) if they could send it to me in the UK at my own expense. It was one of a pair that she got with her best friend and I can’t replace it as they’re out of stock everywhere. 😕

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic, quiet position on Lake Rotoiti, roughly 15–30 minutes from central Rotorua; a car helps. Handy for lake activities and nearby spots like Okere Falls and hot pools.

Related guest reviews

8

Stewart

12 Aug 2025

·

Stayed 2 nights

Nice hotel but too far from the central

10

Maria Miland

4 Mar 2025

·

Stayed 2 nights

Located on the shores of Lake Rotoiti, the hotel offers gorgeous views of the lake from some of the rooms as well as the restaurant. The hotel itself is located 16km outside Rotorua, so a car is essential. It has a great restaurant and bar - both with excellent service!

8

Majdi

27 Dec 2023

·

Stayed 2 nights

The staff at VR Rotorua Lake Resort were fantastic! They were super friendly and helpful, making me feel welcomed from the moment I arrived. It's a quiet spot on the lake, perfect for a romantic getaway, but be warned, it's a bit far from the main drag in Rotorua. The hotel itself is getting a bit long in the tooth. The rooms and bathrooms could definitely use a refresh, especially the showers. I had to do the hot cold dance every time I wanted to take a shower! Plus, for the price, you might find nicer places closer to the action. Overall, VR Rotorua had its pros and cons. If you're looking for a peaceful escape with awesome staff, it's a good choice. But if you want modern amenities and easy access to Rotorua's sights, you might want to keep searching. Here are some of the things I liked: Super friendly staff Peaceful location on the lake Nice outdoor pool Here are some things to keep in mind: Rooms and bathrooms are a bit outdated Far from the city center and main attractions Price might be a bit high for the current condition

8

Nigel

18 Jan 2025

·

Stayed 3 nights

Good food, great lake location.

8

emily

3 Apr 2025

·

Stayed 2 nights

Gorgeous location on the shore of Lake Rotoiti. Perfect for catching the afternoon boat to the Manupirua Hot Pools. There's nothing wrong with hotel that wouldnt be solved with better and more meaningful cleaning.

10

Rick

1 Apr 2024

·

Stayed 2 nights

Beautiful spot between two lakes - great outlook. Probably twenty minutes drive out of town but nice to be in the country not the town

6

Riki

2 Dec 2025

·

Stayed 1 night

The geothermal waters have corroded the Tapware and other fittings within the facility. We checked in after hours and the process was smooth overseen by restaurant staff. Unfortunately, the bathroom requires a really good scrub down and showering left us feeling dirty. We did not have breakfast in our package. Parking was abundant and free and it was lovely to look around the lake. Approximately 10 to 15 minutes back into town.

10

Harolletta

7 Jul 2023

·

Stayed 1 night

Beautiful setting on Lake Rotoiti, further out away from all the noise even though it’s set of the main Rd Room service is available Buffet breakfast is lovely over all the best price you will find in town.

8

Roxana

7 Jan 2025

·

Stayed 1 night

Nice location, 15 minutes away from down town Rotorua. View front of the lake, friendly staff. It requires some upgrades, but room was very comfy and clean.

8

Sandy

24 Nov 2024

·

Stayed 1 night

Well out of town so quiet and situation on the lake. An old property so has ongoing maintenance needs. A relaxing place to stay if visiting area. Restaurant good.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site restaurant and buffet breakfast draw frequent praise, though seating can be limited and dinner bookings are recommended. Some found breakfast or meals average to poor or overpriced, and occasional early closures or limited hours frustrated guests.

Related guest reviews

10

Arelys

2 Aug 2025

·

Stayed 2 nights

All expierence was amazing. The views from the room, the staff, the food. Great options for dinner and delicious buffet for breakfast. I requested a little cake for my partner 's bday and they arranged a very amazing gift. I Really apreciate it. Totally recommended

10

Fletcher

29 Sept 2025

·

Stayed 1 night

Beautiful location. Bit tight for dining numbers so book ahead for your dinner reservation.

10

Maria Miland

4 Mar 2025

·

Stayed 2 nights

Located on the shores of Lake Rotoiti, the hotel offers gorgeous views of the lake from some of the rooms as well as the restaurant. The hotel itself is located 16km outside Rotorua, so a car is essential. It has a great restaurant and bar - both with excellent service!

8

Nigel

18 Jan 2025

·

Stayed 3 nights

Good food, great lake location.

8

Morris

4 Jun 2025

·

Stayed 2 nights

liked the surreounding, location and history. Dinner and Breakfast were very average

6

Jerry

19 Dec 2023

·

Stayed 2 nights

Pretty average. The grounds are simply beautiful, and the lake view from my room was amazing. The interior of the property could use a minor rehab. Fresh painting. Shower grout replacement. Light fixture updating. I made a dinner reservation for 9 o’clock, but reception told me that if they were not busy enough that they might close early so decided to eat offsite. So I guess do not plan for their dining hours to be respected. Very easy drive to town and to most area tourist attractions. I’m happy I stayed here, but I just think they’re missing some opportunities to improve the property and to make more money.

2

Bin

31 Jan 2026

·

Stayed 1 night

Excellent location by the lake but nothing good other than that… Extremely dated facilities and the unforgettable low quality breakfast…

8

Anton

7 Nov 2024

·

Stayed 3 nights

This was an expensively appointed hotel when built but it is starting to tire. Still lovely. But please please clean the windows, inside and out; a simple thing that will just lift the whole experience. Breakfast was excellent and evening dining is good.

4

Jennie

29 Sept 2024

·

Stayed 2 nights

Stayed for two nights, both nights the hot water didn’t work. Was told to wait an hr and still never worked. Food was terrible!! $30 for Buffet Breakfast, which only consisted of cheap bread, scrambled eggs and sausages. Dirty bathroom. Not. 4 star hotel

10

Jeff

12 Dec 2022

·

Stayed 2 nights

A quiet resort / motel on the shores of Lake Rotoiti. Recommend the Lake view rooms. Restaurant meals were excellent and pleasingly very well priced. The inclusive buffet breakfast is well worth it; a wide range of options.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $64	3 $135	4 $147	5 $133	6 $192	7 $116
8 $218	9 $73	10 $102	11	12 $100	13 $149	14 $147
15 $67	16 $114	17 $85	18 $100	19 $185	20 $114	21 $189
22 $189	23 $187	24 $152	25	26 $187	27 $149	28
29 $135	30 $78

VR Rotorua Lake Resort

Prices for VR Rotorua Lake Resort

Monthly average prices

About this property

Location

Room options

Twin Room, Garden View

Twin Room, Lake View

Double Room

King Room, Garden View

King Room, Lake View

Executive Suite with Spa

Guest reviews of VR Rotorua Lake Resort

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about VR Rotorua Lake Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $57	23 $92	24
25 $121	26 $57	27 $68	28 $61	29 $114	30 $66	31 $81