Name: The St. Regis Shenzhen
Address: No. 5016 Shennan Road East, Shenzhen, China, Shenzhen, Guangdong, China
Rating: 8.8

Guest reviews

8.8

Fabulous

Based on 509 verified reviews

Who stays here?

Business

46%

Couple

22%

Family

11%

Group

14%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At The St. Regis Shenzhen, reviewers largely describe a luxurious stay with dramatic skyline views from very high floors and a convenient setting by KK Mall, complemented by comfortable rooms, a well liked breakfast, and an impressive overall feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Kit Man

Feb 15, 2026

·

Stayed 1 night

Exactly 5 star-stay experience. Unexpected good service before CNY.

10

Carlos

Jan 30, 2026

·

Stayed 1 night

Hotel top -10/10

10

Adam

Dec 21, 2025

·

Stayed 3 nights

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

10

Mathieu

Nov 23, 2025

·

Stayed 2 nights

Very nice hotel!

10

K

Oct 29, 2025

·

Stayed 3 nights

Unparalleled service

No. 5016 Shennan Road East, Shenzhen, China

Location

With a stay at The St. Regis Shenzhen, you'll be centrally located in Shenzhen, steps from KK Mall and within a 10-minute walk of Shenzhen Grand Theater. This luxury hotel is 1 mi (1.6 km) from Lizhi Park and 1.1 mi (1.8 km) from Shenzhen Museum.

KK Mall(0.1 miles)

Shenzhen Grand Theater(0.3 miles)

Shenzhen Museum(0.8 miles)

Shenzhen Science and Technology Museum(0.8 miles)

The MixC Shopping Mall(1.2 miles)

Lizhi Park(1.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site.

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately CNY 268 per person.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available for a fee, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of CNY 600 per vehicle (one-way, maximum occupancy 6) and is available 24 hours.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

The hotel is centrally located in Shenzhen, steps from KK Mall and within a 10-minute walk of Shenzhen Grand Theater. It is 1 mi from Lizhi Park and 1.1 mi from Shenzhen Museum.

Yes, the property features an indoor pool and an outdoor heated pool, with access available from 6:00 AM to 10:00 PM.

Up to 2 children aged 17 years old and younger can stay free per registered adult when occupying the parent's or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of CNY 450 per night, and guests must contact the property in advance to reserve cribs or extra beds.

The St. Regis Shenzhen

Amenities

Property description

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