Hotel Neos Matala

From

US$86

/ night

Select dates to see prices and availability

From

US$86

/ night

About this property

Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Parking
Airport shuttle
Swimming pool
Room service
Valet parking
Housekeeping

Show all

Location

Mainroad Matala, Crete, Matala, Greece

Caves of Matala (0.3 Miles)

Beach of Matala (0.3 Miles)

Roman Caves (0.5 Miles)

Matala Caves (2.5 Miles)

Church of Our Lady (2.5 Miles)

Phaistos (5.9 Miles)

More location info

Room options

Single Room

Room details

1 Single Bed

194 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Classic Room, Mountain View

Room details

1 Double Bed

Sleeps 2

194 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room

Room details

1 Double Bed

2 Single Beds

Sleeps 2

194 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Triple Room

Room details

3× Single Beds

Sleeps 3

258 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Hotel Neos Matala

7.5

Good

Based on 54 verified reviews

Facilities

8.1

Cleanliness

8.1

Rooms

7.8

Service

8.5

Location

8.1

Dining

7.9

Who stays here?

Couple

66%

Family

17%

Group

Solo

Silje

5 Aug 2026

Stayed 3 nights

Helpful staff and good breakfast

Hanane

12 Jul 2026

Stayed 7 nights

Good for single 👍👍good for stay near the beach

Shawn

15 Oct 2025

Stayed 1 night

Room was small but workable. Nice balcony to relax on not much of a view . Shower is very small a thin person would barely fit but the water was hot. Came with a small.fridge freezer and worked great once plugged in. A/C was available but they removed the remote thinking I would not need it so room was stuffy and opening the bacony door helped a bit until the mosquitoes made their way in so that was annoying. Breakfast was very good no complaints. About a 10 minute walk into town so not a big deal and flat. I would suggest checking that the A/C remote is in your room before front desk closes. I would have rated the place higher if not for this. Again simple clean small room but served the purpose. Bed was a bit on the hard side.

Matthew

5 Jun 2025

Stayed 1 night

Super friendly staff and great accommodations for a great price!

Raechung

20 May 2025

Stayed 2 nights

Took a chance on high ratings on booking website and anticipated basic accommodation, it’s true for “basic value” somehow disappointed us. Lots of cats in the premises, good for cats lovers and bad for people allergic to cats.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Neos Matala

Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8:30 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 11:00 AM. Guests planning to arrive after 9 PM should contact the property in advance for check-in instructions.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 70 per vehicle (one-way, maximum occupancy 4). To arrange pick-up, guests must contact the property 72 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Faistos, within a 10-minute walk of Caves of Matala and Beach of Matala. It is 0.5 mi from Roman Caves and 2.5 mi from Matala Caves.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool, open from May to October, with access available from 8:30 AM to 8 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free.

Have a question?

Instant AI responses are based on hotel information

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to October.
Pool access available from 8:30 AM to 8 PM.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
Air conditioning fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.