Name: Holiday Inn Express Louisville Airport Expo Center by IHG
Address: 1921 Bishop Lane, Bashford Manor, Louisville, Kentucky, United States of America, Louisville, Jefferson County, US
Price range: $80–$483 per night
Rating: 8.35

What guests think

At Holiday Inn Express Louisville Airport Expo Center by IHG, guests frequently praise the friendly staff, solid hot breakfast, and convenient location for the airport and Expo Center, alongside easy parking and generally comfortable rooms with good beds.

Common drawbacks include limited or unreliable airport shuttle hours, occasional cleanliness or maintenance issues, and small bathrooms or highway noise in some rooms. Service is usually welcoming and responsive, though a few guests cited billing or deposit concerns and inconsistent pool/towel availability. A practical choice for short stays and event travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and fitness center are available, and parking is easy. The airport/Expo shuttle operates with limited hours or may be unavailable at times, and pool access or towels were occasionally inconsistent.

Related guest reviews

10

Jessica

Jun 28, 2025

·

Stayed 3 nights

Spent 4 days here for a baseball tournament. Staff was super nice. Especially Kyle at the front desk. Putting up with a crowd of 16 year old boys was hectic but Kyle was so accommodating and always greeted us with a smile. The outside pool was amazing. We'd stay here again for sure.

4

Jeffrey

Jun 23, 2025

·

Stayed 1 night

Specifically stay here for the pool and it was closed during our stay. My daughter was very disappointed and sad.

10

julian

Mar 16, 2025

·

Stayed 1 night

Great price well maintained had all the right stuff as well as a van to take you too and from the Kentucky expo center and airport driver is friendly and polite. Wish it had more eating places close to it subway and a donut shop only as well as being a one way street makes it somewhat inconvenient.

8

Cheryl

Oct 12, 2025

·

Stayed 1 night

Parking on site was very convenient. Front desk staff was very friendly and efficient. Very quick check ✔️ in.

4

portia

Jan 2, 2025

·

Stayed 1 night

This facility advertises an airport shuttle but it only operates between 7a-6p. To be 8 min from the airport that has flights come in till after midnight and have no evening shuttle is ridiculous. I am a flight attendant I barely ever have early flight returns. Ubers are $30 at night for that 8 minute ride. I was offered to be paid back for the ride but after realization that no manager would be there until 7a when I had to be at the airport at 5a that was quickly rescinded.$50 in Ubers and I stayed there all of 6 hrs on New Year’s Eve. Please do better

10

Trevor

Aug 18, 2025

·

Stayed 1 night

Pool is awesome!!

4

Chaz

Oct 26, 2024

·

Stayed 1 night

The website said shuttle service from airport. Got in at 10:15 and no shuttle service.. 40 Uber ride so really not happy at all

10

Linda

Dec 28, 2024

·

Stayed 1 night

Clean, spacious, welcoming spaces. Nice fitness center and good breakfast.

6

Julia

Nov 23, 2024

·

Stayed 3 nights

On the downside to our experience, we weren’t too happy that the hotel advertises a shuttle to/from the airport (main reason we chose this hotel) without mentioning it only runs from 7:00-7:00. For us the hours were so limited we couldn’t use the shuttle at all giving us an Uber expense we didn’t anticipate. Upon check-in I had to ask why do Expedia quotes never match the hotel quote upon arrival? Somehow it seems the hotel always ends up being more for some reason🤔 Anyhow, to close this review on an ‘up’ note, although the hotel was a bit dated we were VERY grateful for the comfy beds and equally grateful for the friendly staff who made us feel welcome & also made us breakfast and coffee in the morning.

10

James

Jun 18, 2023

·

Stayed 2 nights

Stayed here for an event at the nearby Expo Center. The room and the building itself and the grounds were all clean and well maintained. Beds were very comfortable. Hotel was surprisingly quite considering how many younger kids there were there. Staff was very friendly and helpful. Breakfast was very good with a good variety to choose from. Provided shuttle ride to and from the Expo Center each day, which was a pleasant surprise since I had not noticed that when I made the reservation. Saved on parking fees and stress, considering the traffic along the route. Didn’t have a chance to try the pool (outdoor) or the fitness center but both seemed well maintained and well equipped. Overall, a very positive experience and very satisfied with the stay. Would definitely stay here again if I needed to travel to the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, with housekeeping quick to resolve issues. Others reported dirty bathrooms or linens, musty odors, pests, and dust, indicating inconsistent standards.

Related guest reviews

10

Stephanie

Jul 27, 2023

·

Stayed 1 night

Property was very clean, linens were newer and spotless, choice of firm or soft pillows, all the staff we encountered were friendly and helpful, breakfast was above average with fresh fruit and hot bacon, sausage, and eggs. Convenient location to airport without the noise. Would definitely stay here again.

6

Eric

Aug 6, 2025

·

Stayed 1 night

The front desk personnel was as professional as they come and helpful in everyway. We checked in our room and noticed the toilet and shower area was not clean, we advise the front desk and was immediately moved to another room only to discover the bed linen was dirty. The front desk came through again with new linen and all was well.

4

Cameo

Jan 2, 2023

·

Stayed 19,358 nights

Staff was friendly, breakfast was mediocre, killed 3 bugs in our room that appeared to look like cockroaches and one in the hallway. That alone will make me not stay here again.

6

Megan

Sep 17, 2025

·

Stayed 1 night

The staff were friendly and helpful, and the breakfast spread was nice. My room itself, however, on the first floor was dingy and smelled bad (kind of like chlorine and mold). The bed was comfortable, but the AC unit ran loudly and constantly, but never cooling off the room, so the room felt sticky.

10

William

Nov 22, 2025

·

Stayed 2 nights

Clean room Great staff

10

Matthew

Mar 20, 2023

·

Stayed 3 nights

Very clean hotel with a very nice staff.

10

Amber

Jun 17, 2024

·

Stayed 2 nights

The free breakfast had a lot more options than most hotels, which we loved. The staff was kind and helpful. Our room and bathroom were very clean and so was the hallway and the rest of the hotel we walked through. One of the best hotels I’ve been to!

2

Jennifer

Oct 1, 2023

·

Stayed 1 night

The facilities are great. The employees at this hotel were helpful and attentive. What isn't great is the number of cockroaches inside of my room, and the lack of concern over such an issue. In fact, Hotels.com shut down my ability to connect to customer service via chat.

6

Valerie

Aug 11, 2024

·

Stayed 1 night

That staff was great.. the beds were horrible.. the breakfast was good.. we found a bed bug right before check out on the curtain. The staff gave us a refund and was kind. When contacted hotels.com.. I was hung up on 3 times

4

molly

Jul 19, 2024

·

Stayed 1 night

This hotel isn’t exactly near the airport. There are a cluster of hotels that are directly across from the airport— this hotel is not. The area around the hotel is sketchy. The room was not very clean. The bathroom floor was dirty. There was a large stain on the chair obviously made when someone sat down in a wet bathing suit at least I hope that’s where the stain came from.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with very comfortable beds and some spacious layouts, though bathrooms can be small and decor a bit dated. Some guests noted highway noise and occasional HVAC issues, and Wi‑Fi performance was only average.

Related guest reviews

10

Susan

Mar 3, 2024

·

Stayed 2 nights

The staff was exceptionally good and caring for our entire stay. Room was decent, a lot of noise filters in from adjacent rooms and the hallway. And the bed was definitely not comfortable. Everything else was great. Great hot breakfast with a lot of choices. Lots of interesting restaurants within walking distance and easy on and off I264

8

Mary

Sep 20, 2024

·

Stayed 2 nights

A fine place to stay. No complaints. That staff that we interacted with were all quite nice. The room was very comfortable, nice beds, nice duvet, plenty of surface space to set things. The shower was nice. The fridge was nice sized if you needed to store cold beverages or left-overs. I would stay here again

8

Detrick

Jul 16, 2024

·

Stayed 1 night

Hotel seemed to be updated just enough. You can tell it was an older hotel in an older part of town. But it was a one night stay and it served its purpose. Staff was really nice and helpful. Breakfast was good with many options to choose from . Bathrooms are extremely small .

8

Will

Dec 29, 2024

·

Stayed 1 night

Overall, my stay was decent, though some noticeable wear and tear could be observed throughout the hotel. The staff was friendly, and the breakfast was good, offering plenty of options. All in all, it’s an average hotel that could use some updating. Given the price, I would recommend shopping around for a more affordable option."

8

Cole

Nov 24, 2024

·

Stayed 1 night

Rooms were nice seemed clean. Too close to expressway.

8

Malcolm

Dec 16, 2023

·

Stayed 2 nights

Bathroom needs a update. It was small. im a bigger guy (6', 260lbs) i had to almost stand in the shower to close the bathroom door. But other then that. Nice clean hotel. Honestly nocer than i expected for the price.

8

Stephen

Apr 18, 2024

·

Stayed 1 night

Wireless INTERNET was typical hotel. Had to use hot spot to get decent INTERNET

10

Leslie

Apr 28, 2025

·

Stayed 2 nights

We loved the clean, spacious rooms. The lobby had plenty of space to sit with our group. I loved that the coffee is available at all times.

6

Robert

Oct 8, 2023

·

Stayed 1 night

Too much interstate noise!!

10

peter

Jun 15, 2024

·

Stayed 1 night

The beds were very comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly and helpful across the front desk, breakfast team, and shuttle drivers, with efficient check‑in. A minority cited rudeness, billing/deposit problems, missed wake‑up calls, or poor communication during disruptions.

Related guest reviews

10

Jessica

Jun 28, 2025

·

Stayed 3 nights

Spent 4 days here for a baseball tournament. Staff was super nice. Especially Kyle at the front desk. Putting up with a crowd of 16 year old boys was hectic but Kyle was so accommodating and always greeted us with a smile. The outside pool was amazing. We'd stay here again for sure.

4

Stephen

Sep 24, 2024

·

Stayed 1 night

Broken chair. Also, a staff member entered my room with a key/card at 9pm without knocking. I think she may have been looking for a place to nap. My key cardfailed to open door after breakfast. And, there was a half eaten item in the fridge when I first arrived. Try typing on the computer when Chair piston is Broken.

2

Cortney

Jun 3, 2025

·

Stayed 2 nights

Got to the hotel on Friday night. Went to check in the girl in the front took my card for incidentals. Looked the next day she charged me for an extra night when I had already paid. Went to get it corrected Saturday morning and the lady in the front said that girl had no idea what she was doing and she refunded it. Now it’s Tuesday and the charge has hard posted to my account with a different amount now. Called this morning to have it fixed and no manager was available have been waiting for several hours for a call back. Worst experience ever and will never be back to this location.

2

Nena

Jan 25, 2025

·

Stayed 1 night

Front desk staff was rude and unprofessional

8

Cheryl

Oct 12, 2025

·

Stayed 1 night

Parking on site was very convenient. Front desk staff was very friendly and efficient. Very quick check ✔️ in.

4

Tiffaney

Jul 12, 2025

·

Stayed 2 nights

Checked in at 3:40pm and our 2 rooms were not ready. Heard staff ask manager “what has housekeeping been doing all day?” Waited over 20 more mins snd they found us 2 rooms. Asked for do not disturb signs and was told they would bring to our rooms and never did. Also never any towels out at pool, had to ask each time. Not good customer service attitudes from front staff…i know its a crazy busy weekend but no need to be rude and always on your personal phone not wanting to help your patrons

10

William

Nov 22, 2025

·

Stayed 2 nights

Clean room Great staff

10

Ann

Sep 16, 2025

·

Stayed 5 nights

The staff were incredible. So thoughtful - the shuttle drivers who drove us back n forth to a music festival nearby - with all the crazy traffic and people. The woman in charge of the breakfast - keeping food stocked, walking around asking if anyone needed anything else, the front desk friendly staff. Also the bed was very comfortable. The hotel was overpriced for a hotel of this type but all hotels overcharged around the music festival so value for money was low but I understand why.

10

Stephanie

May 11, 2025

·

Stayed 3 nights

Will and his staff were very kind! They offered shuttles when available and allowed us to have a late check out due to our evening flight. They were able to recommend places to eat and were just personable and helpful. I will definitely stay at this hotel again! I have to add the beds were super comfy and the coffee/pancake machine were delicious!!

10

Timothy

Nov 27, 2025

·

Stayed 1 night

Nice place. Pleasant staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the airport, Kentucky Exposition Center, and major roads. Some guests noted limited nearby dining and a rough‑feeling area.

Related guest reviews

8

Susan

Jun 6, 2024

·

Stayed 1 night

Comfortable stay near airport which is why we stayed at this location.

10

Nathan

Apr 3, 2025

·

Stayed 1 night

Great stay! I arrived at midnight to a very friendly front desk person who greeted me with a “Good morning!”, which took me back a bit since this was the end of my day, not the beginning! Check-in was quick and smooth. Room was clean and well furnished. Bed was comfortable, with a selection of both soft and firm pillows. The soap and shampoo supplies were the standard pump bottles instead of small bottles. One slight drawback was the lack of bar soap in the room for facial cleansing or if that is your preference over body wash. Breakfast was good, with a large variety of hot and cold items. I opted for biscuits and gravy and sausage, with both turkey and pork sausage available. The coffee is served from a machine that freshly grinds the beans and it was excellent. Overall, this was a great stay, with the location about a 12 minute ride share from the airport. I would highly recommend.

10

julian

Mar 16, 2025

·

Stayed 1 night

Great price well maintained had all the right stuff as well as a van to take you too and from the Kentucky expo center and airport driver is friendly and polite. Wish it had more eating places close to it subway and a donut shop only as well as being a one way street makes it somewhat inconvenient.

10

Eileen

Jun 28, 2023

·

Stayed 1 night

Outstanding and extremly helpful staff. 24 fresh hot coffee. Clean rooms and convenient to airport. Only downside-no restaurants on property

10

Amy

May 8, 2025

·

Stayed 1 night

Safe, quiet, close to the airport, and the staff were excellent!

10

Manuel

Apr 9, 2025

·

Stayed 4 nights

The hotel was conveniently located to the interstate and local roads, dining and entertainment within 15 minute drive.

10

autumn

Oct 23, 2025

·

Stayed 2 nights

Wonderful hotel and so conveniently located. Have stayed before, will stay again!

10

Toni

Jun 28, 2025

·

Stayed 3 nights

Great stay! Everything was close to where we needed it.

8

Steven

Feb 24, 2025

·

Stayed 3 nights

Close to the airport and where I was going. Staff helpful, hotel clean....

4

molly

Jul 19, 2024

·

Stayed 1 night

This hotel isn’t exactly near the airport. There are a cluster of hotels that are directly across from the airport— this hotel is not. The area around the hotel is sketchy. The room was not very clean. The bathroom floor was dirty. There was a large stain on the chair obviously made when someone sat down in a wet bathing suit at least I hope that’s where the stain came from.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for variety and quality, including hot items and good coffee. Some mornings saw items not replenished or limited options, and a few dietary needs weren’t met.

Related guest reviews

10

Dawit

Aug 3, 2025

·

Stayed 1 night

The morning breakfast was good but in the gravy has pork meat so for me isn’t worked.

10

Nathan

Apr 3, 2025

·

Stayed 1 night

Great stay! I arrived at midnight to a very friendly front desk person who greeted me with a “Good morning!”, which took me back a bit since this was the end of my day, not the beginning! Check-in was quick and smooth. Room was clean and well furnished. Bed was comfortable, with a selection of both soft and firm pillows. The soap and shampoo supplies were the standard pump bottles instead of small bottles. One slight drawback was the lack of bar soap in the room for facial cleansing or if that is your preference over body wash. Breakfast was good, with a large variety of hot and cold items. I opted for biscuits and gravy and sausage, with both turkey and pork sausage available. The coffee is served from a machine that freshly grinds the beans and it was excellent. Overall, this was a great stay, with the location about a 12 minute ride share from the airport. I would highly recommend.

4

Robby

Oct 23, 2025

·

Stayed 1 night

I’m giving it a lower review due to the deposit not being returned. They said it’s been released almost a month ago, however, it still hasn’t hit our bank. The bed wasn’t the most comfortable. The breakfast had many options and was kept full.

6

Jeremy

Oct 27, 2024

·

Stayed 1 night

Breakfast on a sat morning was suppose to last until 10:00am. At 9:20am nothing was refilled eggs. Sausage and no pancakes. This was a disappointing experience. After I have had good experience at other holiday inn express’s.

10

Christopher

Feb 17, 2024

·

Stayed 1 night

Great customer service and comfort breakfast was amazing

10

Mark

May 5, 2025

·

Stayed 4 nights

Wonderful hotel, convenient, clean, and excellent staff. Best breakfast in the business!

10

Andrea

May 4, 2024

·

Stayed 2 nights

Great stay! Comfortable beds and a wonderful breakfast.

10

Amber

Jun 17, 2024

·

Stayed 2 nights

The free breakfast had a lot more options than most hotels, which we loved. The staff was kind and helpful. Our room and bathroom were very clean and so was the hallway and the rest of the hotel we walked through. One of the best hotels I’ve been to!

6

Beth

Sep 1, 2025

·

Stayed 1 night

Room was comfortable. Breakfast was not the best. Not much for variety- no eggs of any kind. Biscuits were burnt and there was no pancake batter to make pancakes.

10

Pat A

May 31, 2025

·

Stayed 2 nights

Outstanding breakfast. Very clean

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$131
March	$131
April	$128
May	$132
June	$89
July	$126
August	$107
September	$176
October	$134
November	$120
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $148	16 $226	17	18 $472	19 $456
20 $174	21 $103	22 $103	23 $135	24 $483	25	26
27 $247	28 $94	29 $91	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $148	3 $157
4 $103	5 $89	6 $85	7 $89	8 $89	9 $161	10 $120
11 $106	12 $85	13 $85	14 $81	15 $84	16 $109	17 $112
18 $90	19 $113	20 $419	21 $419	22	23 $132	24 $90
25 $89	26 $80	27 $83	28 $97	29 $89	30 $100	31 $96

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Louisville Airport Expo Center by IHG

Have a question?

Prices for upcoming dates