Kisoya

Age Requirements
Minimum age to check in is 18 years old

Pets
Service animals are allowed;Pets not allowed;

Front Desk Services
The front desk is open daily from noon - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Satisfy your appetite at the ryokan's coffee shop/cafe, or stay in and take advantage of the room service.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.