Is parking available at the hotel?

Self-parking is available on-site for a fee of GBP 15 per night. The parking is uncovered and does not require a reservation.

What breakfast options are offered?

A buffet breakfast is available daily from 6:30 AM to 9:30 AM for a fee of approximately GBP 15.95 per person.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of GBP 30 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details about specific accessibility features can be obtained by contacting the hotel directly.

Where is the hotel located in relation to nearby attractions?

The hotel is located near Southend Airport, within a 5-minute drive of Rollacity and Roots Hall Stadium. It is approximately 1.7 miles from Southend University Hospital and 1.8 miles from Prittlewell Priory.

What are the policies for children staying at the hotel?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of GBP 10.00 per stay, subject to availability. Guests should request this in advance.

Holiday Inn Southend

Average nightly price at Holiday Inn Southend by IHG by month, last 12 months (USD)
Month	Average price
January	US$81
February	US$86
March	US$91
April	US$93
May	US$99
June	US$112
July	US$126
August	US$125
September	US$117
October	US$108
November	US$98
December	US$93

What guests think

At Holiday Inn Southend by IHG, travellers highlight a convenient location for Southend Airport and the train, clean and comfortable rooms that are surprisingly quiet, and consistently friendly staff, with many also enjoying the rooftop restaurant’s runway views.

Common gripes include extra charges for on-site parking and pet stays. Breakfast and dinner are generally liked, but service can be slow or chaotic at busy times, and the restaurant has been closed on occasion. While cleanliness is strong overall, guests report occasional maintenance or housekeeping issues and intermittent noise from nearby rooms or function areas. Overall, expect a convenient, comfortable airport stay with some fees and peak-time service hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop restaurant/bar with runway views is a highlight. Parking is on site but frequently criticized for extra fees; the hotel is pet-friendly, though several guests find the surcharge high.

Related guest reviews

10

Anthony

1 Jan 2025

·

Stayed 1 night

This was the second time I have stayed at this hotel. The hotel is pet friendly, which was why I booked it. I did feel that the surcharge of £30 was a bit high, but then you do get a comprehensive goody bag for your pet. The reception staff were fantastic once again, providing a silky smooth check in. My only gripe is the £10 parking fee. I feel that if you are staying at the hotel this should be wavered. Will definitely stay here again.

8

Ms TANA

28 Jun 2025

·

Stayed 1 night

The hotel is lovely. It’s great that it is dog friendly but the charge for the dog is too steep and there is nowhere to take the dog out. Staff were really good

8

adam

29 Nov 2025

·

Stayed 1 night

Hotel was fine £15 for parking over night is a rip off

10

steven

19 Jun 2025

·

Stayed 1 night

A one night stay for us, before catching an early flight from Southend Airport, lovely attentive staff throughout the hotel. We dined in the restaurant which has great views over the airport, the food was equally great. A veey pleasurable but short stay.

8

Steve

26 Nov 2025

·

Stayed 1 night

All staff across the whole hotel were friendly polite and professional, it gave a good vibe/feeling for my overall satisfaction of my stay. Parking charge is too high, I don’t see why a hotel guest has to pay £15.00

6

Colm

26 Aug 2025

·

Stayed 1 night

Absolute piss take that you charge £10 For parking overnight as a guest!

10

Claire

13 Oct 2024

·

Stayed 1 night

I was very impressed with the hotel and the staff and would definitely stay here again. It’s a shame there is an extra charge to park but it is as easy to do this with the reception staff. The customer service was great and the rooftop restaurant and bar was great with delicious food for both the lunch and breakfast menu. A real feel good factor. I’m sure we will be back

8

Nicola

12 Jul 2025

·

Stayed 1 night

Hotel, modern and clean. Our room had a dirty towel which was unfortunate as the rest of the room was clean. Aircon was good and room was quiet. I think its digusting that you have to pay to park, especially when you already are paying to stay in the hotel and the car park for the retail park next door is free for 4 hours.

10

Ellie

2 Aug 2023

·

Stayed 2 nights

Place fine, but over charge for pets

8

Holly

16 Feb 2024

·

Stayed 1 night

Great hotel, very clean and modern. Only issue was we was accidentally charged £70. After speaking to reception this was sorted out immediately and they apologised for the mistake. Rooftop bar is a lovely touch, especially as you can watch the planes coming in.

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Cleanliness

Reviews commonly describe rooms and public areas as very clean or spotless. A smaller number report lapses such as dirty items, blocked drains or faulty flushes, and occasional housekeeping misses.

Related guest reviews

10

Lisa

14 Dec 2025

·

Stayed 1 night

The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely

10

Paul

23 Jul 2025

·

Stayed 3 nights

The room was was mostly clean and tidy apart from some chewed gum found under the desk area. The staff we very helpful and nice. The Hotel was quiet and I liked the toiletries provided in the bathroom.

4

Malcolm

12 Mar 2024

·

Stayed 3 nights

From day 1 we had to report a fault with the toilet flush not flushing properly, it was still faulty on the day we left 2 days later. On the Monday morning the room was not serviced properly. Coffee cups left uncleaned and drinking cups not replaced and last but not least, there was a terrible smell of blocked drains in the toilet.

10

Adrian

4 Oct 2025

·

Stayed 1 night

Room spotlessly clean and well equipped

10

Darren

13 Mar 2023

·

Stayed 2 nights

The hotel is modern and exceptionally clean and well maintained. The room was a good size with a large comfortable bed. The bathroom was spotless with all the toiletries and fluffy towels. The tea making equipment was laid out perfectly with good quality products. The reception staff were friendly and professional. They were very helpful and even provided a phone charger when we forgot to bring our own.

2

Paresh

30 Apr 2023

·

Stayed 1 night

We reported a bath room sink which was not draining and when came back in the evening, maintenance had not repaired it as I was promised by reception staff ! Really annoying as the waste from the sink took a long time to clear. In addition hotel would not credit my IHG points saying that my stay had not been booked directly with IHG ??? Really I think this is totally wrong. How can customers be loyal

10

amanda

9 Dec 2025

·

Stayed 1 night

Immaculately clean room, comfortble bed. Quiet position.

10

Vincent

25 Sept 2025

·

Stayed 1 night

Another great experience all staff very warm n welcoming. Dinner service n offering was good standard. Good value. Comfortable stay. Cleanliness was let down by uncleaned TV remote and some areas of hotel need some maintenance i.e. damaged corner protection along corridor.

8

Nicola

12 Jul 2025

·

Stayed 1 night

Hotel, modern and clean. Our room had a dirty towel which was unfortunate as the rest of the room was clean. Aircon was good and room was quiet. I think its digusting that you have to pay to park, especially when you already are paying to stay in the hotel and the car park for the retail park next door is free for 4 hours.

10

Yvonne

9 Nov 2024

·

Stayed 1 night

It was our second stay at The Holiday Inn Hotel in Southend and it was excellent. Easy check in, all staff were friendly and excellent service. The room was a very good size and was spotlessly clean, lovely bathroom with fabulous smelling toiletries. Everything you would need was in the room including a safe. The breakfast was excellent so much choice. Easy parking at the hotel cost £10.00 a night. I highly recommend this hotel.

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Rooms

Rooms are spacious, comfortable and well soundproofed for an airport hotel, with runway views available. Some guests mention overly warm rooms, plain decor or lighting, and occasional noise from the bar or nearby rooms.

Related guest reviews

10

Lisa

14 Dec 2025

·

Stayed 1 night

The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely

10

Joseph

2 Jul 2025

·

Stayed 5 nights

Premium rooms are huge, air conditioning amazing during this heat wave. Demudifies beautifully

10

richard

6 Feb 2025

·

Stayed 1 night

Great food. Great staff Rooms too hot

10

Caroline

13 Dec 2025

·

Stayed 1 night

Location is perfect for an early flight, the room was clean, comfortable and warm, the check in was simple and all the staff were friendly and welcoming.

10

Rory

2 Jun 2025

·

Stayed 2 nights

Right next to airport so good views.

8

Michael

13 Jul 2025

·

Stayed 1 night

Very poor lighting in the bathroom as nothing over the basin, impossible for shaving. Very plain dreary decor in bedroom combined with thin long window giving low natural light levels.

6

Gayna

1 Nov 2025

·

Stayed 1 night

The bedroom was very comfortable and the bathroom was spotless. The breakfast choice was susbtantial and delicious. The staff were very helpful. However I was woken late at night by a dog barking in a room close to ours and again at 6.00 am and 7.30 in the morning .

10

Gordon

5 Jan 2023

·

Stayed 19,362 nights

Very nice property overlooking airport, had suite room on 4th floor which was massive and very nice downside was very noisy from bar and restaurant above with foot prints and furniture being moved upto midnight and then at 5.30am onwards which put a dampener on the otherwise excellent hotel

10

Sarah

23 Jul 2025

·

Stayed 1 night

I stayed at the hotel with my two teenage daughters in a family room. It was really spacious, clean and quiet, even though we had the airport runway right outside our window. It was very reasonable and the staff and service was excellent. When we go back to Southend, we will definitely stay there again.

10

Keith

25 May 2023

·

Stayed 4 nights

The stay was very enjoyable. I like the hotel, which is a newish building. The proximity to the airport means it is not possible to open windows but relies on air conditioning. The controls could do with a bit more instructions. The staff were very helpful and welcoming.

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Service

Staff are widely praised as friendly, welcoming and helpful. However, guests report inconsistent restaurant/breakfast service at busy times and a few policy or communication issues, including an ID requirement that led to a refused check-in.

Related guest reviews

6

JOHN

6 Jul 2023

·

Stayed 3 nights

Slow restaurant service AND restaurant closed completely on one night. Not acceptable!

10

Steven

17 Jan 2025

·

Stayed 1 night

I stay here for work on average once a month and the service and welcome is consistently high every time.

6

Yan

25 Oct 2023

·

Stayed 1 night

Nice room and bathroom. Some issues with broken curtain and bathroom light. Staff grumpy and unfriendly particularly in bar and restaurant which was chaotic. Dinner and service well below par though breakfast buffet was good.

10

Judith

25 Aug 2025

·

Stayed 2 nights

Very well Maintained and well run hotel. Excellent customer service,professional and well presented staff who spent time with guests. Truly welcoming. Thank you

6

Ingrid

29 May 2023

·

Stayed 2 nights

Lovely room and great check-in staff. First day's breakfast service was chaotic, queued 15 minutes for a table at 9.15am, the buffet was sparse, no bread or pastries and fried eggs really hard, definitely not worth the money. When we commented about this on checking out the comment was "sorry about that, its because it's Bank Holiday"! Very expensive £290 fir 2 nights B&B with parking. Service and quality of food didn't warrant this price.

10

Benjamin

9 Mar 2025

·

Stayed 1 night

Excellent stay, very clean, comfortable room. Staff very friendly and helpful.

2

Matthew

8 Jul 2025

·

Stayed 6 nights

An other on reception totally destroyed our stay, the gentleman should not be in any kind of capacity customer facing roll. As for the manager the call back I was promised never came. Shame on yoo.

10

Gina

22 Sept 2024

·

Stayed 1 night

"We had an exceptional one-night stay at the Holiday Inn Southend. The room was incredibly comfortable, and the reception team genuinely cared about our comfort, even giving us a courtesy call shortly after check-in to ensure everything was perfect. The views of the airport were breathtaking, especially during breakfast on the 5th floor – a truly unique experience. I can't wait to return! A big thank you to the Holiday Inn team for making our stay so memorable."

2

Paul

8 Feb 2025

·

Stayed 1 night

Despite having paid in full for my stay, I was refused check-in on short notice due to an ID requirement that wasn't clearly communicated at the time of booking. To make matters worse, Hotel.com initially refused to refund me, only to later acknowledge that they were indeed in the wrong—which speaks volumes about the lack of transparency in this hotel's policies. The hotel staff, Anthony and Charles, insisted on scanning my ID using a photocopier, which serves no legitimate legal purpose and raises serious concerns about their data handling practices. The lack of clear policy regarding ID requirements for UK residents is unacceptable. Nowhere in the booking confirmation or Hotel.com’s "Check-in and special instructions" section does it indicate that ID is mandatory for all guests, only that the minimum check-in age is 18. This raises serious concerns—if I had lost my ID on the way to the hotel, would I have been turned away in the same abrupt and dismissive manner, despite having already paid in full? It seems that, without clear guidance, guests are left at the mercy of arbitrary enforcement of policies that should have been outlined beforehand. I was left searching for alternative accommodation at 12am midnight due to their refusal. This experience has completely shattered my confidence in Holiday Inn Southend and IHG hotels in general. If you value transparency, professionalism, and helpful service, I strongly recommend booking elsewhere.

10

David

20 Nov 2025

·

Stayed 2 nights

Very friendly staff especially in the restaurant / bar. It was clear they were very busy however still ensured no one was kept waiting

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Location

Excellent for Southend Airport and the train station, with many noting it’s an easy walk. Despite the proximity to the runway, multiple guests found it quiet.

Related guest reviews

10

Caroline

13 Dec 2025

·

Stayed 1 night

Location is perfect for an early flight, the room was clean, comfortable and warm, the check in was simple and all the staff were friendly and welcoming.

10

Chelsy

26 Sept 2024

·

Stayed 1 night

Very convenient if you you are flying in and out of SEN airport

10

Claire

16 Nov 2025

·

Stayed 1 night

Staff Supa friendly with efficient quick chk in. Rooms were spacious and immaculately clean. Being just 5min walk to the airport I’d definitely stay over again particularly for any early flights

10

Iretomiwa

1 Oct 2024

·

Stayed 2 nights

Beautiful environmental, easy walk ro airport and the train station

10

Rachel

21 Jul 2025

·

Stayed 3 nights

In walking distance of Southend Airport train station

8

Sheree

28 Sept 2024

·

Stayed 1 night

Perfect one night stay for early check in at Southend Airport. Very comfortable hotel and nice restaurant/bar area.

8

DANIELA

13 Aug 2025

·

Stayed 1 night

good option really closed to the airport

8

Kathleen

19 Jun 2024

·

Stayed 2 nights

Ideal locality for train travel and walking distance to hotel.

10

Mick

19 Dec 2024

·

Stayed 1 night

It is quite central for getting to Southend and surrounding areas. It's restaurant has a view directly over Southend Airport runways, which I thought was cool.

10

Attila

24 Oct 2025

·

Stayed 3 nights

Despite the hotel being next to the airport, it's very quiet. Staff is very kind and helpful.

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Dining

Breakfast and the on-site restaurant receive frequent compliments and many enjoy the airport views. Experiences vary at peak times, with reports of long waits, items running low, occasional quality issues, and the restaurant being closed on one night.

Related guest reviews

6

JOHN

6 Jul 2023

·

Stayed 3 nights

Slow restaurant service AND restaurant closed completely on one night. Not acceptable!

10

Lisa

14 Dec 2025

·

Stayed 1 night

The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely

10

IAN

30 Nov 2025

·

Stayed 1 night

Lovely room. Spacious and clean. Super checkin at midnight. Liked all the staff. Very nice breakfast room.

8

Diane

21 Nov 2025

·

Stayed 1 night

Room was originally very cold but warmed up when turned off. Breakfast was extremely busy and food kept running low even though thstaff wer continually working.

6

Yan

25 Oct 2023

·

Stayed 1 night

Nice room and bathroom. Some issues with broken curtain and bathroom light. Staff grumpy and unfriendly particularly in bar and restaurant which was chaotic. Dinner and service well below par though breakfast buffet was good.

8

Vincent

30 Jun 2025

·

Stayed 1 night

Easy to locate hotel, better entrance direction signage is needed. Receptionist was very welcoming n warm. Room was comfortable. Would prefer walk in showers. Evening dinner at top floor overlooking airport side was impressive. Food was above average but not top chef cooking sadly.

6

Ingrid

29 May 2023

·

Stayed 2 nights

Lovely room and great check-in staff. First day's breakfast service was chaotic, queued 15 minutes for a table at 9.15am, the buffet was sparse, no bread or pastries and fried eggs really hard, definitely not worth the money. When we commented about this on checking out the comment was "sorry about that, its because it's Bank Holiday"! Very expensive £290 fir 2 nights B&B with parking. Service and quality of food didn't warrant this price.

10

steven

19 Jun 2025

·

Stayed 1 night

A one night stay for us, before catching an early flight from Southend Airport, lovely attentive staff throughout the hotel. We dined in the restaurant which has great views over the airport, the food was equally great. A veey pleasurable but short stay.

8

Sandra

29 May 2025

·

Stayed 7 nights

We stayed here before and have always been really happy. This time the food in the restaurant was doughy batter on fish for our fish and chips. We raised this with staff and was told they would speak to chef. We had to pay full price and no apology so didn't bother eating in restaurant again. The hotel is well placed, excellent rooms, lovely staff, just the one bad meal.

6

Tasneem

9 Jan 2024

·

Stayed 2 nights

Great hotel. Vegetarian options for breakfast could do with an uplift. Had to specifically request vegetarian sausages which took a. While to arrive. They were dry when they did.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $91	3 $108	4 $94	5 $92	6 $88	7 $118
8 $67	9 $81	10 $112	11 $101	12 $83	13 $94	14 $196
15 $66	16 $83	17 $125	18 $106	19 $88	20 $84	21 $120
22 $72	23 $83	24 $113	25 $91	26 $81	27 $84	28 $131
29 $67	30 $91

Holiday Inn Southend by IHG

Prices for Holiday Inn Southend by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds (Airport View)

Standard Room, 1 King Bed (Airport View)

Standard Room, 1 Double Bed

Suite, 1 King Bed (Airport View)

Standard Room, 1 King Bed

Standard Room, 2 Twin Beds

Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, City View

Standard Room, 1 Double Bed with Sofa Bed

Standard Room

Premium Room, 1 King Bed (Airport View)

Standard Room, 1 Double Bed (Airport View)

Standard Room, 1 Double Bed, Accessible

Guest reviews of Holiday Inn Southend by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Southend by IHG

Considering this hotel for your Southend-on-Sea trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $142	20 $198	21 $202	22 $100	23 $96	24 $138
25 $86	26 $108	27 $149	28 $101	29 $84	30 $81	31 $117