The Bay Hotel
$142
/ night
Avg. for October
Prices for The Bay Hotel
Select dates to see prices and availability
$142
/ night
Avg. for October
Monthly average prices
Nightly prices at The Bay Hotel average $102 in January, the cheapest month, and $152 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $102 |
| February | $127 |
| March | $107 |
| April | $138 |
| May | $151 |
| June | $143 |
| July | $145 |
| August | $152 |
| September | $148 |
| October | $142 |
| November | $109 |
| December | $109 |
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A
M
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Oct · $142
O
N
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Most expensive: August (~$152)
Cheapest: January (~$102)
About this property
. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts major credit cards; cash is not accepted. .Mandatory: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 100.00 per stayBreakage deposit: GBP 100.00 per stay We have included all charges provided to us by the property. Optional: Fee for in-room wireless internet: GBP 8.00 per day (rates may vary)Fee for wireless internet in public areas: GBP 8 per 24-hour period (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. .Service animals are allowed. Service animals are exempt from fees/restrictions. Pets not allowed.Front desk staff will greet guests on arrival at the property.. Professional property host/manager. No cribs (infant beds) available. No rollaway/extra beds available. No elevators.Visa, Debit cards not accepted, Cash not accepted, Mastercard.Enjoy a meal at Horizons Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge..This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland..Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite..Make yourself at home in one of the 28 guestrooms featuring refrigerators and Smart televisions. Wireless internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as safes and desks..Distances are displayed to the nearest 0.1 mile and kilometer. . Silver Sands Beach - 8.3 km / 5.1 mi . Fife Ice Arena - 9.3 km / 5.8 mi . Forth Road Bridge - 18.2 km / 11.3 mi . Lochs and Glens North Cycle Route - 20.5 km / 12.7 mi . Yellowscott Country Park - 20.5 km / 12.8 mi . Dunfermline Abbey - 20.8 km / 12.9 mi . Deep Sea World - 21.3 km / 13.2 mi . Leven Beach - 22.4 km / 13.9 mi . Dundas Castle - 24.9 km / 15.5 mi . Forth Rail Bridge - 25.7 km / 16 mi . Loch Leven Castle - 25.8 km / 16 mi . Lomond Hills - 26.2 km / 16.2 mi . Hopetoun House - 26.8 km / 16.6 mi . Dalmeny House - 27.4 km / 17 mi . Cramond Village - 32.6 km / 20.3 mi . The nearest airports are:. Edinburgh Airport (EDI) - 35.4 km / 22 mi. Dundee (DND) - 58.4 km / 36.3 mi. The preferred airport for The Bay Hotel is Edinburgh Airport (EDI). .On the beach.Business property, Beach property
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Location
Burntisland Road Kinghorn, Kinghorn, Scotland, United Kingdom
Room options
6
Executive Suite with Sea View
1 Full Bed
and 1 Sofa Bed
Sleeps 4
431 ft²
Garden ViewSea ViewAir ConditioningHeatingSafety Deposit Box
2
Premier Deluxe Room
1 Full Bed
2 Twin Beds
Sleeps 2
258 ft²
Garden ViewAir ConditioningHeatingSafety Deposit BoxPatio
3
Deluxe Double Or Twin Room (No Sea View)
1 Full Bed
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningHeatingSafety Deposit Box
2
Deluxe Double Or Twin Room Accessible Room (No Sea View)
2 Twin Beds
1 Full Bed
Sleeps 2
269 ft²
Air ConditioningHeatingSafety Deposit Box
16
Executive Family Suite with Sea View
1 Full Bed
, 2 Twin Beds
, and 1 Sofa Bed
2 Full Beds
and 1 Sofa Bed
Sleeps 6
431 ft²
Garden ViewSea ViewAir ConditioningHeatingSafety Deposit Box
Guest reviews of The Bay Hotel
7.8
Good
Based on 1,835 verified reviews
Who stays here?
Business
22%
Couple
43%
Family
23%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At The Bay Hotel, travellers praise the welcoming staff and tasty meals, while noting mixed experiences with rooms and facilities, including occasional event noise, extra charges for Wi‑Fi or the gym, and a small, busy, or sometimes unavailable pool.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At The Bay Hotel, travellers praise the welcoming staff and tasty meals, while noting mixed experiences with rooms and facilities, including occasional event noise, extra charges for Wi‑Fi or the gym, and a small, busy, or sometimes unavailable pool.
The coastal location offers expansive views over the Firth of Forth and easy access to a nearby beach. Cleanliness ranges from spotless rooms to inconsistent housekeeping and maintenance faults. Overall, expect a scenic, family‑leaning stay with warm service, but check room type, view, fees, and event nights.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Leisure facilities are appreciated but can be small, busy, or close early; some reported temporary closures and maintenance issues. Several mention extra fees for the gym or faster Wi‑Fi, and the pool is sometimes shared with the nearby caravan park.
Related guest reviews
8
Derek
Mar 6, 2024
·
Stayed 1 night
This is a lovely hotel in beautiful location looking across the Firth of Forth. Very comfortable rooms, well equipped. Restaurant had a good choice of dishes, reasonably priced and well presented. Service was excellent. Facilities on site were good. Pool was adequate although I would not have liked to be there if it was busy. Nice wet room and sauna. Hotel is stated as 3 star but I would score it higher. Excellent location for exploring Fife or going across to Edinburgh. Only negative was that I paid for a room with a view. Technically this is what we got, but part of the view was blocked out by the height of some bushes in the grounds. Some severe pruning required!
This is a lovely hotel in beautiful location looking across the Firth of Forth. Very comfortable rooms, well equipped. Restaurant had a good choice of dishes, reasonably priced and well presented. Service was excellent. Facilities on site were good. Pool was adequate although I would not have liked to be there if it was busy. Nice wet room and sauna. Hotel is stated as 3 star but I would score it higher. Excellent location for exploring Fife or going across to Edinburgh. Only negative was that I paid for a room with a view. Technically this is what we got, but part of the view was blocked out by the height of some bushes in the grounds. Some severe pruning required!
8
Allan
Oct 9, 2023
·
Stayed 2 nights
Lovely hotel with fantastic views and short walk to beach. Room was spacious and had everything you needed. Restaurant provided excellent meals, although basic choice. Only slight down side was the pool was small and shared with caravan park so had quite a few children in it but did not detract from stay. Location was good for sightseeing in the Fife/Dundee area.
Lovely hotel with fantastic views and short walk to beach. Room was spacious and had everything you needed. Restaurant provided excellent meals, although basic choice. Only slight down side was the pool was small and shared with caravan park so had quite a few children in it but did not detract from stay. Location was good for sightseeing in the Fife/Dundee area.
2
Andrea
Nov 6, 2023
·
Stayed 1 night
We arrived before 6pm but we’re told the only available times that we had to book for breakfast was between 8am and 8:45am! The hotel simply wasn’t 4 star although rated as such on hotels.com website. The room needed updated. The shower had a sunken shower tray which almost flooded over each time it was used and took ages for the water to drain away. There was no hot tub as advertised and the swimming pool steam room and sauna were very disappointing. When dining in the restaurant it seemed like we were on a conveyor belt being pushed along - not at all relaxing or enjoyable!
We arrived before 6pm but we’re told the only available times that we had to book for breakfast was between 8am and 8:45am! The hotel simply wasn’t 4 star although rated as such on hotels.com website. The room needed updated. The shower had a sunken shower tray which almost flooded over each time it was used and took ages for the water to drain away. There was no hot tub as advertised and the swimming pool steam room and sauna were very disappointing. When dining in the restaurant it seemed like we were on a conveyor belt being pushed along - not at all relaxing or enjoyable!
2
Sara
Apr 19, 2024
·
Stayed 2 nights
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
6
Tammy
Jul 22, 2024
·
Stayed 1 night
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
2
Aleksandra
Dec 27, 2023
·
Stayed 1 night
Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
10
Patrick
Sep 14, 2023
·
Stayed 1 night
This is a family-oriented property with facilities for children (pool, various game rooms, near beach). It would e less suitable for anyone seeking walkable nightlife or off-premises dining. Staff is friendly and efficient.
This is a family-oriented property with facilities for children (pool, various game rooms, near beach). It would e less suitable for anyone seeking walkable nightlife or off-premises dining. Staff is friendly and efficient.
8
annabel
May 2, 2024
·
Stayed 1 night
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
4
Paul
Sep 1, 2023
·
Stayed 1 night
Additional charges: £5 to use gym £8 to use the wifi
Additional charges: £5 to use gym £8 to use the wifi
10
Adam
Apr 12, 2024
·
Stayed 2 nights
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some guests found rooms and spaces spotless, while others reported dusty or unclean areas and missed servicing. A few noted maintenance issues such as low shower pressure or problems in the spa.
Related guest reviews
10
Michael
May 9, 2024
·
Stayed 1 night
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
10
Lorraine
Jun 23, 2023
·
Stayed 1 night
Interesting historical hotel. Quite and clean. Great breakfast and host
Interesting historical hotel. Quite and clean. Great breakfast and host
2
Laura
Jul 1, 2023
·
Stayed 1 night
Genuinely awful. Room not clean, offered a downgrade of room but would not change price. Couldn’t be less helpful. Pool swarmed. People could see into my room.
Genuinely awful. Room not clean, offered a downgrade of room but would not change price. Couldn’t be less helpful. Pool swarmed. People could see into my room.
2
Aleksandra
Dec 27, 2023
·
Stayed 1 night
Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
10
lynn
Sep 23, 2023
·
Stayed 1 night
Thoroughly enjoyed our stay. Staff very attentive and friendly. The bay was spotless. Our breakfast and evening meal were excellent.
Thoroughly enjoyed our stay. Staff very attentive and friendly. The bay was spotless. Our breakfast and evening meal were excellent.
8
Lisa
Mar 4, 2023
·
Stayed 4 nights
Restaurant was very good although breakfast starting at 8am was a challenge as this was a business trip. Staff very friendly. Level of housekeeping was really disappointing. Arrived back late one night to find the bathroom had been cleaned and towels changed but the bed had not been made and bins not emptied; just not acceptable.
Restaurant was very good although breakfast starting at 8am was a challenge as this was a business trip. Staff very friendly. Level of housekeeping was really disappointing. Arrived back late one night to find the bathroom had been cleaned and towels changed but the bed had not been made and bins not emptied; just not acceptable.
4
Brian
Jun 6, 2023
·
Stayed 1 night
deluxe room with sea view.well for a start the so called sea view was part hidden by trees and a overgrown and unattended plant area,the terrace in front of the room has never been cleaned in weeks making the sitting area unpleasant.in the room itself the fridge was found to be dirty,a lot of areas had never seen duster for a while,the shower in the bathroom had lacked power upgrade to power shower required,all in all expected better.the horizon resturant is the one bright spot serving good food.
deluxe room with sea view.well for a start the so called sea view was part hidden by trees and a overgrown and unattended plant area,the terrace in front of the room has never been cleaned in weeks making the sitting area unpleasant.in the room itself the fridge was found to be dirty,a lot of areas had never seen duster for a while,the shower in the bathroom had lacked power upgrade to power shower required,all in all expected better.the horizon resturant is the one bright spot serving good food.
8
Margaret
Jul 17, 2023
·
Stayed 2 nights
Wi fi very poor. Shower lacking in pressure. All the front facing rooms are for Families. Not as Luxurious as expected for the price paid. Room not serviced although the sign left on door. They had two weddings on so very busy. Best bit was the breakfast which was huge and possibly too much.
Wi fi very poor. Shower lacking in pressure. All the front facing rooms are for Families. Not as Luxurious as expected for the price paid. Room not serviced although the sign left on door. They had two weddings on so very busy. Best bit was the breakfast which was huge and possibly too much.
8
Helen
Mar 3, 2023
·
Stayed 1 night
Cleanliness pleasant staff
Cleanliness pleasant staff
10
Adam
Apr 12, 2024
·
Stayed 2 nights
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from comfortable and well equipped to small or dated, with multiple reports of hard or joined beds and obstructed or car‑park 'sea' views. Event noise and weak or paid Wi‑Fi were recurring frustrations.
Related guest reviews
4
Judy
Mar 12, 2023
·
Stayed 1 night
Very noisy the night I stayed. Could hear thumping music in my room til late & a continuous on/off of something like the boiler very loudly engulfing the room all night. So no sleep.to cap it the fire alarm went off at 8 am. Free internet didn’t work at all and you have to pay £8 a day if you want to upgrade the internet access. Hairdryer plug was dangerously loose. Family rooms get view of the bay. ‘Deluxe’ rooms get the car park. That was really disappointing. The staff were nice. I won’t stay again. Most expensive bad night I’ve had.
Very noisy the night I stayed. Could hear thumping music in my room til late & a continuous on/off of something like the boiler very loudly engulfing the room all night. So no sleep.to cap it the fire alarm went off at 8 am. Free internet didn’t work at all and you have to pay £8 a day if you want to upgrade the internet access. Hairdryer plug was dangerously loose. Family rooms get view of the bay. ‘Deluxe’ rooms get the car park. That was really disappointing. The staff were nice. I won’t stay again. Most expensive bad night I’ve had.
2
Sara
Apr 19, 2024
·
Stayed 2 nights
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
6
Tammy
Jul 22, 2024
·
Stayed 1 night
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
6
Martine
Aug 9, 2023
·
Stayed 1 night
We made reservations for a Deluxe room with an ocean view at The Bay Hotel back in April. We were not happy to arrive in August to find we were direcrly beside a party room where there was a function that evening. We asked to be moved to another room with a view and were told the only room available was considered an upgrade and that we would have to pay to have that room. (There WAS a small written statement at the very bottom of the confirmation email that asks if you are part of any private function at the hotel and that it could be noisy, so they felt they covered themselves and were not responsible for moving us).The party went on until midnight and it was like we were right in the party room with them. The email address we were given to contact the General Manager bounced back and nobody followed up with us or offered any kind of compensation. The confirmation email also gave us a link asking us to pre-register before arriving which did not work. The facility was nice and food good but we definitely feel like we were taken advantage of. Most facilities do NOT put rooms beside banquet halls and we feel that the onus should have been on the hotel to notify us about the room location and not tell us they are in the clear because of a tiny clause at the bottom of the confirmation email. Be aware when registering!
We made reservations for a Deluxe room with an ocean view at The Bay Hotel back in April. We were not happy to arrive in August to find we were direcrly beside a party room where there was a function that evening. We asked to be moved to another room with a view and were told the only room available was considered an upgrade and that we would have to pay to have that room. (There WAS a small written statement at the very bottom of the confirmation email that asks if you are part of any private function at the hotel and that it could be noisy, so they felt they covered themselves and were not responsible for moving us).The party went on until midnight and it was like we were right in the party room with them. The email address we were given to contact the General Manager bounced back and nobody followed up with us or offered any kind of compensation. The confirmation email also gave us a link asking us to pre-register before arriving which did not work. The facility was nice and food good but we definitely feel like we were taken advantage of. Most facilities do NOT put rooms beside banquet halls and we feel that the onus should have been on the hotel to notify us about the room location and not tell us they are in the clear because of a tiny clause at the bottom of the confirmation email. Be aware when registering!
6
Ed
Mar 19, 2023
·
Stayed 5 nights
Security held upfront for breakages on a hotel room is a new one on me. Also adding charges to you room for dinner or drinks is poorly done. Wifi appeared like its turned off around 9pm and on again at 8am. Phone reception is not great either.
Security held upfront for breakages on a hotel room is a new one on me. Also adding charges to you room for dinner or drinks is poorly done. Wifi appeared like its turned off around 9pm and on again at 8am. Phone reception is not great either.
8
annabel
May 2, 2024
·
Stayed 1 night
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
4
Paul
Sep 1, 2023
·
Stayed 1 night
Additional charges: £5 to use gym £8 to use the wifi
Additional charges: £5 to use gym £8 to use the wifi
4
Brian
Jun 6, 2023
·
Stayed 1 night
deluxe room with sea view.well for a start the so called sea view was part hidden by trees and a overgrown and unattended plant area,the terrace in front of the room has never been cleaned in weeks making the sitting area unpleasant.in the room itself the fridge was found to be dirty,a lot of areas had never seen duster for a while,the shower in the bathroom had lacked power upgrade to power shower required,all in all expected better.the horizon resturant is the one bright spot serving good food.
deluxe room with sea view.well for a start the so called sea view was part hidden by trees and a overgrown and unattended plant area,the terrace in front of the room has never been cleaned in weeks making the sitting area unpleasant.in the room itself the fridge was found to be dirty,a lot of areas had never seen duster for a while,the shower in the bathroom had lacked power upgrade to power shower required,all in all expected better.the horizon resturant is the one bright spot serving good food.
10
Jeffrey
Oct 1, 2023
·
Stayed 8 nights
The ridge where the 2 beds were put together was uncomfortable Bed was to firm Restaurant was awesome, so was staff
The ridge where the 2 beds were put together was uncomfortable Bed was to firm Restaurant was awesome, so was staff
8
Julia
Mar 11, 2023
·
Stayed 2 nights
Lovely hotel but i was disappointed that the delux room had no bath and the king size bed was two beds bolted together, meaning there was a lump right down the middle. The restaurant and views were stunning!
Lovely hotel but i was disappointed that the delux room had no bath and the king size bed was two beds bolted together, meaning there was a lump right down the middle. The restaurant and views were stunning!
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, with smooth check‑ins and accommodating staff. A minority reported poor follow‑up or inflexible policies, including handling of noisy events, breakfast booking, or deposits.
Related guest reviews
10
GABRIEL
Jul 15, 2023
·
Stayed 2 nights
Excellent experience with very friendly staff.
Excellent experience with very friendly staff.
10
Doug
Aug 6, 2024
·
Stayed 1 night
Very nice property and all of the staff were very nice and helpful.
Very nice property and all of the staff were very nice and helpful.
10
John
May 9, 2024
·
Stayed 2 nights
Staff was awesome and friendly. Helped accomodate a very late check in.
Staff was awesome and friendly. Helped accomodate a very late check in.
2
Sara
Apr 19, 2024
·
Stayed 2 nights
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
6
Martine
Aug 9, 2023
·
Stayed 1 night
We made reservations for a Deluxe room with an ocean view at The Bay Hotel back in April. We were not happy to arrive in August to find we were direcrly beside a party room where there was a function that evening. We asked to be moved to another room with a view and were told the only room available was considered an upgrade and that we would have to pay to have that room. (There WAS a small written statement at the very bottom of the confirmation email that asks if you are part of any private function at the hotel and that it could be noisy, so they felt they covered themselves and were not responsible for moving us).The party went on until midnight and it was like we were right in the party room with them. The email address we were given to contact the General Manager bounced back and nobody followed up with us or offered any kind of compensation. The confirmation email also gave us a link asking us to pre-register before arriving which did not work. The facility was nice and food good but we definitely feel like we were taken advantage of. Most facilities do NOT put rooms beside banquet halls and we feel that the onus should have been on the hotel to notify us about the room location and not tell us they are in the clear because of a tiny clause at the bottom of the confirmation email. Be aware when registering!
We made reservations for a Deluxe room with an ocean view at The Bay Hotel back in April. We were not happy to arrive in August to find we were direcrly beside a party room where there was a function that evening. We asked to be moved to another room with a view and were told the only room available was considered an upgrade and that we would have to pay to have that room. (There WAS a small written statement at the very bottom of the confirmation email that asks if you are part of any private function at the hotel and that it could be noisy, so they felt they covered themselves and were not responsible for moving us).The party went on until midnight and it was like we were right in the party room with them. The email address we were given to contact the General Manager bounced back and nobody followed up with us or offered any kind of compensation. The confirmation email also gave us a link asking us to pre-register before arriving which did not work. The facility was nice and food good but we definitely feel like we were taken advantage of. Most facilities do NOT put rooms beside banquet halls and we feel that the onus should have been on the hotel to notify us about the room location and not tell us they are in the clear because of a tiny clause at the bottom of the confirmation email. Be aware when registering!
10
Alexander
Jul 8, 2023
·
Stayed 2 nights
From the moment we arrived through until we left all members of staff were friendly and helpful. Great customer service and brilliant food. This was our second visit and we will definitely be back. Ideal location with amazing views over the firth of forth
From the moment we arrived through until we left all members of staff were friendly and helpful. Great customer service and brilliant food. This was our second visit and we will definitely be back. Ideal location with amazing views over the firth of forth
10
Lorna
Apr 28, 2023
·
Stayed 1 night
Excellent stay, service was impeccable from check in to check out! Food amazing, room clean and comfortable. Their staff are their secret weapon. They are all fantastic with wonderful customer service skills. Already got a further 2 visits booked!
Excellent stay, service was impeccable from check in to check out! Food amazing, room clean and comfortable. Their staff are their secret weapon. They are all fantastic with wonderful customer service skills. Already got a further 2 visits booked!
10
C
Aug 21, 2023
·
Stayed 1 night
Very friendly welcome and check in. The room was spacious and had very good facilities. We used the Horizon restaurant which was excellent and we had lovely food which was good value for money and had fantastic views over the bay. Breakfast was superb too. Thanks for a wonderful overnight stay. We will be returning.
Very friendly welcome and check in. The room was spacious and had very good facilities. We used the Horizon restaurant which was excellent and we had lovely food which was good value for money and had fantastic views over the bay. Breakfast was superb too. Thanks for a wonderful overnight stay. We will be returning.
6
Karen
Jun 27, 2024
·
Stayed 2 nights
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
10
Francis
Jul 5, 2024
·
Stayed 1 night
Fabulous all staff were amazing, definitely recommend to my friends
Fabulous all staff were amazing, definitely recommend to my friends
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AI-generated summary based on recent guest reviews
Location
Scenic coastal setting with wide views over the Firth of Forth and an easy walk to the beach; convenient for exploring Fife and trips to Edinburgh.
Related guest reviews
10
Ryan
Feb 4, 2023
·
Stayed 3 nights
Great location
Great location
8
Derek
Mar 6, 2024
·
Stayed 1 night
This is a lovely hotel in beautiful location looking across the Firth of Forth. Very comfortable rooms, well equipped. Restaurant had a good choice of dishes, reasonably priced and well presented. Service was excellent. Facilities on site were good. Pool was adequate although I would not have liked to be there if it was busy. Nice wet room and sauna. Hotel is stated as 3 star but I would score it higher. Excellent location for exploring Fife or going across to Edinburgh. Only negative was that I paid for a room with a view. Technically this is what we got, but part of the view was blocked out by the height of some bushes in the grounds. Some severe pruning required!
This is a lovely hotel in beautiful location looking across the Firth of Forth. Very comfortable rooms, well equipped. Restaurant had a good choice of dishes, reasonably priced and well presented. Service was excellent. Facilities on site were good. Pool was adequate although I would not have liked to be there if it was busy. Nice wet room and sauna. Hotel is stated as 3 star but I would score it higher. Excellent location for exploring Fife or going across to Edinburgh. Only negative was that I paid for a room with a view. Technically this is what we got, but part of the view was blocked out by the height of some bushes in the grounds. Some severe pruning required!
8
Allan
Oct 9, 2023
·
Stayed 2 nights
Lovely hotel with fantastic views and short walk to beach. Room was spacious and had everything you needed. Restaurant provided excellent meals, although basic choice. Only slight down side was the pool was small and shared with caravan park so had quite a few children in it but did not detract from stay. Location was good for sightseeing in the Fife/Dundee area.
Lovely hotel with fantastic views and short walk to beach. Room was spacious and had everything you needed. Restaurant provided excellent meals, although basic choice. Only slight down side was the pool was small and shared with caravan park so had quite a few children in it but did not detract from stay. Location was good for sightseeing in the Fife/Dundee area.
8
Leigh
Oct 12, 2023
·
Stayed 1 night
Great price. Amazing beach in walking distance. Nice rooms.
Great price. Amazing beach in walking distance. Nice rooms.
10
Alexander
Jul 8, 2023
·
Stayed 2 nights
From the moment we arrived through until we left all members of staff were friendly and helpful. Great customer service and brilliant food. This was our second visit and we will definitely be back. Ideal location with amazing views over the firth of forth
From the moment we arrived through until we left all members of staff were friendly and helpful. Great customer service and brilliant food. This was our second visit and we will definitely be back. Ideal location with amazing views over the firth of forth
10
Natalie
Apr 9, 2024
·
Stayed 1 night
stayed overnight for mum birthday had a great sea view room
stayed overnight for mum birthday had a great sea view room
10
C
Aug 21, 2023
·
Stayed 1 night
Very friendly welcome and check in. The room was spacious and had very good facilities. We used the Horizon restaurant which was excellent and we had lovely food which was good value for money and had fantastic views over the bay. Breakfast was superb too. Thanks for a wonderful overnight stay. We will be returning.
Very friendly welcome and check in. The room was spacious and had very good facilities. We used the Horizon restaurant which was excellent and we had lovely food which was good value for money and had fantastic views over the bay. Breakfast was superb too. Thanks for a wonderful overnight stay. We will be returning.
8
Wayne
Jun 10, 2024
·
Stayed 1 night
Great hotel in a stunning location with even more stunning views. Lovely pool and breakfast looking over the sea was spectacular. Bathroom was new and rooms nice, but its an older hotel so parts of it were a bit shabby. Great staff, entertainment, pool area were fab!
Great hotel in a stunning location with even more stunning views. Lovely pool and breakfast looking over the sea was spectacular. Bathroom was new and rooms nice, but its an older hotel so parts of it were a bit shabby. Great staff, entertainment, pool area were fab!
10
John
Nov 29, 2023
·
Stayed 1 night
Very nice hotel and lovely views, price to stay very reasonable.
Very nice hotel and lovely views, price to stay very reasonable.
10
Adam
Apr 12, 2024
·
Stayed 2 nights
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
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AI-generated summary based on recent guest reviews
Dining
Food, including breakfast and dinners at the Horizon restaurant, is frequently praised for quality and value. Some found breakfast cold or rushed, and timing or booking requirements caused inconvenience.
Related guest reviews
8
Allan
Oct 9, 2023
·
Stayed 2 nights
Lovely hotel with fantastic views and short walk to beach. Room was spacious and had everything you needed. Restaurant provided excellent meals, although basic choice. Only slight down side was the pool was small and shared with caravan park so had quite a few children in it but did not detract from stay. Location was good for sightseeing in the Fife/Dundee area.
Lovely hotel with fantastic views and short walk to beach. Room was spacious and had everything you needed. Restaurant provided excellent meals, although basic choice. Only slight down side was the pool was small and shared with caravan park so had quite a few children in it but did not detract from stay. Location was good for sightseeing in the Fife/Dundee area.
10
Michael
May 9, 2024
·
Stayed 1 night
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
2
Sara
Apr 19, 2024
·
Stayed 2 nights
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
2
Aleksandra
Dec 27, 2023
·
Stayed 1 night
Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
10
lynn
Sep 23, 2023
·
Stayed 1 night
Thoroughly enjoyed our stay. Staff very attentive and friendly. The bay was spotless. Our breakfast and evening meal were excellent.
Thoroughly enjoyed our stay. Staff very attentive and friendly. The bay was spotless. Our breakfast and evening meal were excellent.
10
Lorna
Apr 28, 2023
·
Stayed 1 night
Excellent stay, service was impeccable from check in to check out! Food amazing, room clean and comfortable. Their staff are their secret weapon. They are all fantastic with wonderful customer service skills. Already got a further 2 visits booked!
Excellent stay, service was impeccable from check in to check out! Food amazing, room clean and comfortable. Their staff are their secret weapon. They are all fantastic with wonderful customer service skills. Already got a further 2 visits booked!
10
C
Aug 21, 2023
·
Stayed 1 night
Very friendly welcome and check in. The room was spacious and had very good facilities. We used the Horizon restaurant which was excellent and we had lovely food which was good value for money and had fantastic views over the bay. Breakfast was superb too. Thanks for a wonderful overnight stay. We will be returning.
Very friendly welcome and check in. The room was spacious and had very good facilities. We used the Horizon restaurant which was excellent and we had lovely food which was good value for money and had fantastic views over the bay. Breakfast was superb too. Thanks for a wonderful overnight stay. We will be returning.
10
Kirsty Lee
May 6, 2024
·
Stayed 1 night
My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
10
Audrey
Apr 16, 2023
·
Stayed 1 night
Excellent overnight in the bay hotel for my birthday views were amazing horrizon restruant was class and fantastic service booking again asap
Excellent overnight in the bay hotel for my birthday views were amazing horrizon restruant was class and fantastic service booking again asap
10
Adam
Apr 12, 2024
·
Stayed 2 nights
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
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AI-generated summary based on recent guest reviews
10
Doug
Aug 6, 2024
·
Stayed 1 night
Very nice property and all of the staff were very nice and helpful.
Very nice property and all of the staff were very nice and helpful.
6
Tammy
Jul 22, 2024
·
Stayed 1 night
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
10
Francis
Jul 5, 2024
·
Stayed 1 night
Fabulous all staff were amazing, definitely recommend to my friends
Fabulous all staff were amazing, definitely recommend to my friends
10
Anthony
Jun 28, 2024
·
Stayed 1 night
Good place to stay
Good place to stay
6
Karen
Jun 27, 2024
·
Stayed 2 nights
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 23:00
Before 11:00
Good to know
Additional policies and info about this property.
FAQs about The Bay Hotel
Is parking available at the hotel?
Yes, free self-parking is available on-site, but it is limited.
Is breakfast offered at the hotel?
Yes, breakfast is available, with options for in-room dining. Specific details about the type and cost of breakfast are not provided.
What are the check-in and check-out times?
Check-in is from 16:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the hotel located in relation to key landmarks?
The hotel is located on Burntisland Road in Kinghorn, just 1.4 km from Kinghorn Beach and approximately 24.7 miles from Edinburgh Castle. Public transport options are available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool. Specific operational hours are not provided.
Are children allowed at the hotel?
Yes, children are welcome at the hotel. Specific policies regarding the minimum age for children to stay for free are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 166.26723140625USD
- 2026-10-21: 158.3887288027954USD
- 2026-10-22: 158.3887288027954USD
- 2026-10-23: 185.00338687774658USD
- 2026-10-24: NO DATA
- 2026-10-25: 158.3887288027954USD
- 2026-10-26: 158.3887288027954USD
- 2026-10-27: 158.3887288027954USD
- 2026-10-28: 158.3887288027954USD
- 2026-10-29: 158.3887288027954USD
- 2026-10-30: 185.97283056793214USD
- 2026-10-31: 185.01338891143797USD
- 2026-11-01: 131.76406869415283USD
- 2026-11-02: 131.76406869415283USD
- 2026-11-03: 131.76406869415283USD
- 2026-11-04: 131.76406869415283USD
- 2026-11-05: 131.76406869415283USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 132.45367808898925USD
- 2026-11-09: 132.45367808898925USD
- 2026-11-10: 131.76406869415283USD
- 2026-11-11: 131.76406869415283USD
- 2026-11-12: 131.76406869415283USD
- 2026-11-13: 163.7056660482788USD
- 2026-11-14: NO DATA
- 2026-11-15: 131.76406869415283USD
- 2026-11-16: 131.76406869415283USD
- 2026-11-17: 131.76406869415283USD
- 2026-11-18: 131.76406869415283USD
- 2026-11-19: 131.76406869415283USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 131.76406869415283USD
- 2026-11-23: 131.76406869415283USD
- 2026-11-24: 131.76406869415283USD
- 2026-11-25: 131.76406869415283USD
- 2026-11-26: 131.76406869415283USD
- 2026-11-27: 150.4033380276489USD
- 2026-11-28: 151.1828800918579USD
- 2026-11-29: 132.45367808898925USD
- 2026-11-30: 132.45367808898925USD
- 2026-12-01: 131.76406869415283USD
- 2026-12-02: 131.76406869415283USD
- 2026-12-03: 132.45367808898925USD
- 2026-12-04: 151.1828800918579USD
- 2026-12-05: 151.1828800918579USD
- 2026-12-06: 132.45367808898925USD
- 2026-12-07: 132.45367808898925USD
- 2026-12-08: 131.76406869415283USD
- 2026-12-09: 132.45367808898925USD
- 2026-12-10: 131.76406869415283USD
- 2026-12-11: 151.1828800918579USD
- 2026-12-12: 150.4033380276489USD
- 2026-12-13: 132.45367808898925USD
- 2026-12-14: 131.76406869415283USD
- 2026-12-15: 132.45367808898925USD
- 2026-12-16: 132.45367808898925USD
- 2026-12-17: 131.76406869415283USD
- 2026-12-18: 151.1828800918579USD
- 2026-12-19: 150.4033380276489USD
- 2026-12-20: 131.76406869415283USD
Check-in time starts at16:00Check-in time ends at23:00Check-out time starts at07:00Check-out time ends at11:00
Age Requirements
The main guest checking in must be at least 18 years old
Pets
Pets are not allowed
Children And Extra Bed Policy
Child policies:Children of all ages are welcome at this property.Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.Cribs and Extra Beds:For all room types, cribs and extra beds cannot be added.;
Dining
Option: BuffetCuisine: Continental, Vegetarian;Adult:£19.00 (approx. US$25.16) per person;Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Fees
Deposit Policy:[Deposit]Deposit required;[Deposit Collection Methods]A fixed amount of £100.00 (approx. US$132.40) is charged.;[Deposit Payment Methods]This property accepts credit cards;[Deposit Refund]The deposit will be returned to the original account of payment on the day of check-out.;
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Housekeeping
Banquet Facilities
General
Restaurant
Non-Smoking Rooms
Sauna
Breakfast in the Room
Vending Machines
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Internet
WiFi
Activities
Swimming pool
Garden
Golf Course (nearby)
Beach (Nearby)
Playground
Pool Indoor
Live Music
Pool (Indoor)
Outdoor Furniture
Terrace
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite