Hotel Ilaia
From
$137
/ night
Select dates to see prices and availability
From
$137
/ night
About this property
Cozy hotel in Punta Arenas with complimentary breakfast and stunning views, featuring 24-hour front desk and free Wi-Fi.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.
Location
Located in Punta Arenas, Hotel Ilaia is within a 15-minute walk of Cerro la Cruz Viewpoint and Palacio Sara Braun. This hotel is 0.6 mi (1 km) from Cathedral of Punta Arenas and 0.6 mi (1 km) from Maggiorino Borgatello Museum.
What's nearby
Cerro la Cruz Viewpoint(0.4 miles)
Palacio Sara Braun(0.5 miles)
Santuario Maria Auxiliadora(0.5 miles)
Centro Cultural Braun Menendez(0.5 miles)
Museo Regional Braun-Menéndez(0.5 miles)
Maggiorino Borgatello Museum(0.6 miles)
Plaza Munoz Gamero(0.6 miles)
Cathedral of Punta Arenas(0.6 miles)
Museo Regional Magallanes(0.6 miles)
Museo Naval y Maritimo(0.7 miles)
Punta Arenas Cemetery(0.9 miles)
Costanera del Estrecho(0.9 miles)
Monumento al Ovejero(1 miles)
Port of Punta Arenas(1.1 miles)
University of Magallanes(2.2 miles)
The nearest major airport is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)(12.7 miles)
Parking
Airport shuttle
Non-Smoking Rooms
Massage
Housekeeping
Luggage Storage
Location
351 Capitan Ignacio Carrera Pinto, Punta Arenas, Chile
Cerro la Cruz Viewpoint (0.4 miles)
Palacio Sara Braun (0.5 miles)
Santuario Maria Auxiliadora (0.5 miles)
Centro Cultural Braun Menendez (0.5 miles)
Museo Regional Braun-Menéndez (0.5 miles)
Maggiorino Borgatello Museum (0.6 miles)
Room options
2
Superior Double Or Twin Room
Room details
2 Twin Beds
Sleeps 2
172 ft²
HeatingWi-Fi (Free)Private Bathroom
2
Basic Double Room
Room details
1 Queen Bed
Sleeps 2
HeatingWi-Fi (Free)
2
Standard Double Or Twin Room
Room details
2 Twin Beds
Sleeps 2
127 ft²
HeatingWi-Fi (Free)Private Bathroom
3
Standard Triple Room
Room details
3× Twin Beds
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
Family Quadruple Room
Room details
1 Queen Bed
and 3× Twin Beds
Sleeps 5
HeatingWi-Fi (Free)
Guest reviews of Hotel Ilaia
9.7
Exceptional
Based on 100 verified reviews
Who stays here?
Business
2%
Couple
55%
Family
19%
Group
13%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Hotel Ilaia is described as a calm, boutique stay with exceptionally friendly, proactive service, clean and comfortable rooms, an excellent breakfast, and a walkable location close to sights.
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What guests think
Across many reviews, Hotel Ilaia is described as a calm, boutique stay with exceptionally friendly, proactive service, clean and comfortable rooms, an excellent breakfast, and a walkable location close to sights.
Guests highlight the cozy shared spaces, especially the rooftop sunroom with panoramic views, plus 24 hour hot drinks. Room size varies, with several guests praising spacious layouts and a few mentioning tight rooms or compact bathrooms. Expect a warm, low key boutique stay with thoughtful touches.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the rooftop sunroom/terrace with panoramic views and cozy common areas. Amenities are simple, with 24 hour hot drinks available.
Related guest reviews
10
Sandeep
Nov 21, 2024
·
Stayed 2 nights
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
10
Richard
Mar 16, 2023
·
Stayed 1 night
Great small boutique hotel. We stayed one night in Punta Arenas on our way from Puerto Natales to Santiago. The hotel has an amazing 3rd floor window room that overlooks the town an Magellan straight. They even have free wine to drink while you watch the sunset. Great value.
Great small boutique hotel. We stayed one night in Punta Arenas on our way from Puerto Natales to Santiago. The hotel has an amazing 3rd floor window room that overlooks the town an Magellan straight. They even have free wine to drink while you watch the sunset. Great value.
10
Thomas
Jan 19, 2025
·
Stayed 1 night
The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
10
Andria
Jan 7, 2024
·
Stayed 2 nights
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
10
Simon
Dec 18, 2024
·
Stayed 1 night
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
10
Yann
Mar 17, 2025
·
Stayed 1 night
Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Wonderful little place with genuinely friendly staff. Cool viewing deck at top
10
James
Jan 3, 2026
·
Stayed 3 nights
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
10
Anita
Feb 14, 2024
·
Stayed 2 nights
Very friendly and helpful staff. Quaint interior and feeling very Scandinavian in it's decor. Cozy common areas. Beautiful view from rooftop lounge. Personal touch to breakfast. Overall wonderful small hotel. Would highly recommend.
Very friendly and helpful staff. Quaint interior and feeling very Scandinavian in it's decor. Cozy common areas. Beautiful view from rooftop lounge. Personal touch to breakfast. Overall wonderful small hotel. Would highly recommend.
10
Robert
Feb 1, 2025
·
Stayed 1 night
Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
10
Scott
Jan 22, 2025
·
Stayed 3 nights
Wonderful and helpful staff. Lovely room. View balcony great!
Wonderful and helpful staff. Lovely room. View balcony great!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are consistently very clean, with reliable housekeeping.
Related guest reviews
8
Philip
Mar 15, 2023
·
Stayed 1 night
The rooms were simple but functional and clean. The bed was very comfortable. This place is all that one would need on an overnight stopover to or from Torres de Paine. Top marks to the staff who were fantastic and charming. The location is a bit far from restaurants, but still walkable.
The rooms were simple but functional and clean. The bed was very comfortable. This place is all that one would need on an overnight stopover to or from Torres de Paine. Top marks to the staff who were fantastic and charming. The location is a bit far from restaurants, but still walkable.
10
Kris
Jan 16, 2025
·
Stayed 1 night
Good value and clean room and great staff
Good value and clean room and great staff
10
Fallon
Nov 13, 2024
·
Stayed 3 nights
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
10
Andria
Jan 7, 2024
·
Stayed 2 nights
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
10
Kathleen
Mar 18, 2023
·
Stayed 1 night
Staff was very helpful. Recommended a wonderful restaurant. Rooms were immaculate and charming.
Staff was very helpful. Recommended a wonderful restaurant. Rooms were immaculate and charming.
10
James
Jan 3, 2026
·
Stayed 3 nights
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
10
Alexandra
Dec 20, 2024
·
Stayed 2 nights
Great hotel clean and so calm.
Great hotel clean and so calm.
10
Kathy
Nov 25, 2025
·
Stayed 1 night
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
10
shin
Feb 20, 2024
·
Stayed 2 nights
Hotel staffers are very kind and professional .room was clean and quiet and warm.
Hotel staffers are very kind and professional .room was clean and quiet and warm.
10
Elad
Feb 22, 2023
·
A wonderful family hotel near the center of town. The rooms are spacious and clean. Very large comfortable beds. Breakfast is superb. The staff are helpful and welcoming. Make sure to check out the viewing room at the top of the hotel. Great views and the best place in town for spending sunset times.
A wonderful family hotel near the center of town. The rooms are spacious and clean. Very large comfortable beds. Breakfast is superb. The staff are helpful and welcoming. Make sure to check out the viewing room at the top of the hotel. Great views and the best place in town for spending sunset times.
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AI-generated summary based on recent guest reviews
Rooms
Rooms have simple decor and comfortable beds; several are spacious or bright, while a few guests mention tight rooms or compact bathrooms and layouts.
Related guest reviews
10
Alvin
Feb 4, 2025
·
Stayed 1 night
The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
10
Bruce
Feb 27, 2024
·
My wife and I spent two nights at Hotel Ilaia en route to Antarctica and it was delightful! We loved everything about our stay, the warm hospitality, the decorative crafts, the tasty and healthy breakfast options, the quirky design, sky lounge, the view from our room, the excellent service, the music and overall peaceful and calm vibe. Wonderful and unique hotel. Highly recommended.
My wife and I spent two nights at Hotel Ilaia en route to Antarctica and it was delightful! We loved everything about our stay, the warm hospitality, the decorative crafts, the tasty and healthy breakfast options, the quirky design, sky lounge, the view from our room, the excellent service, the music and overall peaceful and calm vibe. Wonderful and unique hotel. Highly recommended.
10
pamela
Mar 25, 2024
·
Stayed 1 night
The staff were terrific! Room was very tight but otherwise good.
The staff were terrific! Room was very tight but otherwise good.
10
Jorge
Dec 13, 2022
·
Stayed 3 nights
Es un hotel boutique nou i centric. Les habitacions no son molt grans pero son netes I ben equipades. La dutxa i el WC ocupen un espai comú i no es funcional. L’esmorzar no es bufet lliure.
Es un hotel boutique nou i centric. Les habitacions no son molt grans pero son netes I ben equipades. La dutxa i el WC ocupen un espai comú i no es funcional. L’esmorzar no es bufet lliure.
8
andres
Dec 21, 2023
·
Stayed 2 nights
las pierzas bastante pequeñas , sobre todo los baños , pero en general es muy funcional y ameno. tambien el barrio es tranquilo , lo cual se puede dormir bien
las pierzas bastante pequeñas , sobre todo los baños , pero en general es muy funcional y ameno. tambien el barrio es tranquilo , lo cual se puede dormir bien
10
Parul
Mar 4, 2025
·
Stayed 3 nights
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
10
Samuel
Mar 25, 2023
·
Stayed 1 night
Wunderbarer Empfang, super Frühstück.Grosse schöne Zimmer
Wunderbarer Empfang, super Frühstück.Grosse schöne Zimmer
10
James
Jan 3, 2026
·
Stayed 3 nights
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
10
Scott
Jan 22, 2025
·
Stayed 3 nights
Wonderful and helpful staff. Lovely room. View balcony great!
Wonderful and helpful staff. Lovely room. View balcony great!
10
Elad
Feb 22, 2023
·
A wonderful family hotel near the center of town. The rooms are spacious and clean. Very large comfortable beds. Breakfast is superb. The staff are helpful and welcoming. Make sure to check out the viewing room at the top of the hotel. Great views and the best place in town for spending sunset times.
A wonderful family hotel near the center of town. The rooms are spacious and clean. Very large comfortable beds. Breakfast is superb. The staff are helpful and welcoming. Make sure to check out the viewing room at the top of the hotel. Great views and the best place in town for spending sunset times.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as exceptionally friendly, proactive, and helpful, with staff arranging early breakfasts, transport, reservations, and other requests.
Related guest reviews
10
Allison
Jan 1, 2025
·
Stayed 1 night
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
10
Sandeep
Nov 21, 2024
·
Stayed 2 nights
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
10
Edward
Feb 14, 2025
·
Stayed 1 night
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
10
Mark
Mar 9, 2024
·
Stayed 1 night
The staff is friendly, helpful and sincere.
The staff is friendly, helpful and sincere.
10
Sibylla
Feb 4, 2025
·
Stayed 1 night
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
10
James
Jan 3, 2026
·
Stayed 3 nights
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
10
Snehal
Feb 10, 2024
·
Stayed 1 night
The staff were very helpful. Made calls to find laundry facilities, made last minute dinner reservations. Made our stay very pleasant. Definitely recommend this hotel.
The staff were very helpful. Made calls to find laundry facilities, made last minute dinner reservations. Made our stay very pleasant. Definitely recommend this hotel.
10
Christina
Dec 17, 2023
·
Stayed 1 night
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!
10
Robert
Jan 17, 2025
·
Stayed 2 nights
Excellent service and value.wouod highly recommend!
Excellent service and value.wouod highly recommend!
10
Kathy
Nov 25, 2025
·
Stayed 1 night
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
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AI-generated summary based on recent guest reviews
Location
Walkable to the center, lookout, and restaurants, with easy access to cabs or ride shares; the area is calm. A few note dining is a short walk rather than right outside.
Related guest reviews
10
Byron
Jan 26, 2025
·
Stayed 2 nights
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
10
Alvin
Feb 4, 2025
·
Stayed 1 night
The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
8
Philip
Mar 15, 2023
·
Stayed 1 night
The rooms were simple but functional and clean. The bed was very comfortable. This place is all that one would need on an overnight stopover to or from Torres de Paine. Top marks to the staff who were fantastic and charming. The location is a bit far from restaurants, but still walkable.
The rooms were simple but functional and clean. The bed was very comfortable. This place is all that one would need on an overnight stopover to or from Torres de Paine. Top marks to the staff who were fantastic and charming. The location is a bit far from restaurants, but still walkable.
10
Andria
Jan 7, 2024
·
Stayed 2 nights
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
10
Lisa
Nov 24, 2024
·
Stayed 1 night
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
10
Vanessa
Dec 3, 2024
·
Stayed 2 nights
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
10
Robert
Feb 1, 2025
·
Stayed 1 night
Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
10
George
Feb 18, 2025
·
Stayed 3 nights
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
10
Kathy
Nov 25, 2025
·
Stayed 1 night
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
10
Allison
Jan 17, 2025
·
Stayed 2 nights
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised as delicious and generous, with to go options for early tours and accommodations for vegan or allergy needs. Guests call it a highlight of the stay.
Related guest reviews
10
Allison
Jan 1, 2025
·
Stayed 1 night
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
10
Sandeep
Nov 21, 2024
·
Stayed 2 nights
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
10
Fallon
Nov 13, 2024
·
Stayed 3 nights
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
10
Parul
Mar 4, 2025
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Stayed 3 nights
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
10
Lisa
Nov 24, 2024
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Stayed 1 night
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
10
Nadiya
Mar 29, 2025
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Stayed 2 nights
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
10
Sibylla
Feb 4, 2025
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Stayed 1 night
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
10
Beth
Dec 5, 2024
·
Stayed 2 nights
Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
10
Paul
Nov 5, 2024
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Stayed 1 night
Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated.
Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated.
10
Allison
Jan 17, 2025
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Stayed 2 nights
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
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AI-generated summary based on recent guest reviews
10
Carlene
Apr 2, 2026
·
Stayed 1 night
Very clean and staff was great.
Very clean and staff was great.
8
YONG JUN
Mar 22, 2026
·
Stayed 1 night
Nice and clean.
Nice and clean.
10
wendy
Mar 21, 2026
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Stayed 1 night
Lovely hotel. Great location for walking around town. Perfect accommodation for our trip. We enjoyed a spacious room with three beds, the common areas, and the healthy breakfast. The staff are very friendly, helpful and welcoming.
Lovely hotel. Great location for walking around town. Perfect accommodation for our trip. We enjoyed a spacious room with three beds, the common areas, and the healthy breakfast. The staff are very friendly, helpful and welcoming.
10
Anita
Mar 2, 2026
·
Stayed 3 nights
A lovely boutique hotel. Clean and well cared for. Staff are very kind and helpful. Sweet rooftop room with a view.
A lovely boutique hotel. Clean and well cared for. Staff are very kind and helpful. Sweet rooftop room with a view.
10
Kristen
Feb 8, 2026
·
Stayed 1 night
Staff, relaxed vibes, great fresh food
Staff, relaxed vibes, great fresh food
FAQs about Hotel Ilaia
Is parking available at the hotel?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.
What are the check-in and check-out times?
Check-in time is from 1:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk.
Where is the hotel located in relation to local attractions?
The hotel is located in Punta Arenas, within a 15-minute walk of Cerro la Cruz Viewpoint and Palacio Sara Braun. It is approximately 0.6 miles from the Cathedral of Punta Arenas and Maggiorino Borgatello Museum.
Are children allowed to stay at the hotel?
Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-11-01: 134.6938589580536USD
- 2026-11-02: 139.93195409812927USD
- 2026-11-03: 134.6938589580536USD
- 2026-11-04: 134.6938589580536USD
- 2026-11-05: 139.93195409812927USD
- 2026-11-06: 134.6938589580536USD
- 2026-11-07: 156.89339967041016USD
- 2026-11-08: 156.89339967041016USD
- 2026-11-09: 156.89339967041016USD
- 2026-11-10: 139.92882985839844USD
- 2026-11-11: 134.6938589580536USD
- 2026-11-12: 164.62583242340088USD
- 2026-11-13: 139.67251238441466USD
- 2026-11-14: 134.6938589580536USD
- 2026-11-15: 134.6938589580536USD
- 2026-11-16: NO DATA
- 2026-11-17: 139.93195409812927USD
- 2026-11-18: 156.89339967041016USD
- 2026-11-19: NO DATA
- 2026-11-20: 134.6938589580536USD
- 2026-11-21: 134.6938589580536USD
- 2026-11-22: NO DATA
- 2026-11-23: 134.6938589580536USD
- 2026-11-24: 164.62583242340088USD
- 2026-11-25: 139.93195409812927USD
- 2026-11-26: 134.6938589580536USD
- 2026-11-27: 133.32719879989622USD
- 2026-11-28: 147.8321697753906USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Massage
Housekeeping
Luggage Storage
Services
Housekeeping
Luggage Storage
24-Hour Front Desk
General
Non-Smoking Rooms
Massage
Family Room
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Internet
Free Wi-Fi