Name: Fairfield Inn & Suites Charlotte Monroe
Address: 1825 Williams Rd, Monroe, North Carolina, United States of America, Monroe, North Carolina, US
Price range: $153–$240 per night
Rating: 8.42

What guests think

At Fairfield Inn & Suites Charlotte Monroe, many guests praise the friendly, accommodating staff, clean and quiet spaces, and a convenient location near restaurants and venues that works well for business travel, events, and family visits in the Monroe area.

Breakfast feedback varies: several guests enjoyed the options and healthy choices, while others found it repetitive or mediocre, with limited hot items and occasional restocking issues. Rooms are generally spacious, comfortable, and modern, with useful amenities; some mentioned mini-fridges not cooling well, inconvenient outlet placement, occasional hallway noise, and Wi-Fi access requiring membership. Facilities like the patio, fire pit, and lounge areas are appreciated; parking is generally easy but can feel limited when busy. A good fit if you want dependable comfort and location more than extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the patio, fire pit, and multiple lounge areas; parking is generally easy but can feel limited at busy times.

Related guest reviews

10

Shirley

Apr 17, 2023

·

Stayed 2 nights

The patio and firepit was a nice bonus.

10

Lisa

Jul 17, 2023

·

Stayed 1 night

Great location. Convenient to all local restaurants, shopping, and close to nearby attractions. Breakfast was a good selection of bagels, muffins, toast, grits, oatmeal, and a few hot items like quiches and microwavable sausage biscuits. Fruit, milk, yogurt, and coffee was also offered. The pool is small and the weight room is small. The room was clean and staff was friendly.

8

Jennifer

Mar 6, 2023

·

Stayed 2 nights

We stayed 2 nights and found the rooms to be quiet, clean and very comfortable. Staff was friendly and on-site breakfast was convenient. Free, easy parking was a bonus.

10

Justin

Oct 30, 2025

·

Stayed 2 nights

Very clean. Friendly staff. Only thing I didn’t like was the VERY small burner they have in the fire pit. It’s a good size fire pit and nice sitting area around it, but it was such a tiny fire.

6

THERESE

Aug 21, 2025

·

Stayed 3 nights

The staff is very friendly. Our room upon checkin wasn't great but it was resolved quickly. Breakfast was good but they weren't great in restocking. Outside sitting area around fire pit is nice. Not sure if we'll return though

6

Natalie

Jan 24, 2024

·

Stayed 1 night

We reserved our room probably close to 10 months in advance and we requested a king. Upon arrival we were informed we got 2 queens. Just seems strange that we booked months ago and couldn’t get our requested room. Parking lot was small and only a few spaces to spare in the evening. Breakfast was a little disappointing but if you’re a bagel or oatmeal fan, it looked nice. Room was clean but we could hear everyone coming and going outside our door. Mini fridge didn’t get very cold at all. Elevators always smelled like cigarettes. I would say it was a little expensive compared to other comparable hotels. Staff was very friendly.

10

Mary Grace

May 30, 2025

·

Stayed 2 nights

Clean, comfortable room, easy parking

6

Raymond

May 25, 2024

·

Stayed 2 nights

The handicap spaces were used up , there was a u-haul truck sitting there the whole time didnt move. , there was no room service and didnt have clean towels for the last morning

8

Cynthia

Sep 14, 2023

·

Stayed 1 night

I liked the bistro area and fitness center.

10

Jason

Sep 13, 2024

·

Stayed 3 nights

Great stay! Love that you are able to sit and lounge in multiple areas. Staff all very friendly. Will def book again.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and public areas. A few report issues such as damp bedding, missed towels or servicing, elevator odors, and a ground-floor water leak that left a mildew smell.

Related guest reviews

8

Marie-Elena

Jul 6, 2025

·

Stayed 2 nights

Staff members SUPER! The room was visually clean, but the sheets felt damp. After adjusting the A/C, it got better.

6

Natalie

Jan 24, 2024

·

Stayed 1 night

We reserved our room probably close to 10 months in advance and we requested a king. Upon arrival we were informed we got 2 queens. Just seems strange that we booked months ago and couldn’t get our requested room. Parking lot was small and only a few spaces to spare in the evening. Breakfast was a little disappointing but if you’re a bagel or oatmeal fan, it looked nice. Room was clean but we could hear everyone coming and going outside our door. Mini fridge didn’t get very cold at all. Elevators always smelled like cigarettes. I would say it was a little expensive compared to other comparable hotels. Staff was very friendly.

4

Charles

Mar 3, 2024

·

Stayed 1 night

Our stay was overall very good. The hotel was very busy due to a baseball team staying there. The breakfast team stayed on top of it and food never ran out. Unfortunately it rain an entire day on a day if our stay and water got in our room on the 1st floor. We had standing water and one of our suitcases with clothes in them got soaked. We informed the front desk and they treated the situation with no urgency. We informed them at about 5pm and nobody came to check on the situation until 10am the next day. They sent a guy with a carpet cleaner. He was there for less than 5 minutes. We never heard from management about rectifying the situation. We ended up leaving a day early due to the room smelling like mildew, si we were out a night stay as we had a non refundable room. Im assuming this isnt the first time this has happened. Since they did nothing to fix the situation.

6

Kim

May 29, 2025

·

Stayed 3 nights

I’ve stayed at this property multiple times because it is close to my son’s house. Staff is always friendly. I’d like to see some variety in the breakfast offerings. Same old stuff. My first morning on this stay I was going into the shower and discovered they had left NO CLEAN TOWELS. The linens on the bed were too thin and not very cozy for cold rainy weather.

10

LINDSAY

Dec 6, 2022

·

Very nice, very clean property. Large bathroom, comfy beds. Would definitely book again.

10

Elizabeth

Dec 30, 2025

·

Stayed 1 night

Breakfast was wonderful very clean hotel.

10

Hugo

Dec 29, 2024

·

Stayed 1 night

Very clean hotel

8

Lynne

Nov 28, 2025

·

Stayed 1 night

Clean rooms and very nice staff.

8

Brandi

Jul 9, 2023

·

Stayed 2 nights

Our stay was really nice only thing is there where no towels or trash bags. Which made me feel like maybe the housekeepers had not really finished cleaning the room throughly before our check in. But the lady at the front desk apologized and corrected it.

10

Khari

Jul 25, 2025

·

Stayed 1 night

Great hotel. Staff is excellent. Very clean. Convenient to the local university.

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Rooms

Guests often describe rooms as spacious, comfortable, quiet, and modern, with useful in-room amenities. Reported drawbacks include mini-fridges that don’t cool well, inconvenient outlet placement, occasional hallway noise, and Wi-Fi access tied to membership.

Related guest reviews

10

Denise

Apr 6, 2025

·

Stayed 1 night

Very comfortable bed and spacious room. In town for a basketball tournament, 15 minutes from sport event and variety of dining options.

10

sharon

Mar 24, 2023

·

Stayed 3 nights

The room was spacious and clean. Lots of amenities in the room. Plenty of outlets and places to charge devices. Plenty of lights. Temperature was comfortable and easy to control. Bathroom shower was amazing! Lots of counter space.

10

Leslie

Sep 22, 2025

·

Stayed 1 night

Spacious room, clean and uncluttered

6

Natalie

Jan 24, 2024

·

Stayed 1 night

We reserved our room probably close to 10 months in advance and we requested a king. Upon arrival we were informed we got 2 queens. Just seems strange that we booked months ago and couldn’t get our requested room. Parking lot was small and only a few spaces to spare in the evening. Breakfast was a little disappointing but if you’re a bagel or oatmeal fan, it looked nice. Room was clean but we could hear everyone coming and going outside our door. Mini fridge didn’t get very cold at all. Elevators always smelled like cigarettes. I would say it was a little expensive compared to other comparable hotels. Staff was very friendly.

6

Eric

Aug 4, 2025

·

Stayed 3 nights

Poor refrigerator in room.

10

SUSAN

Oct 24, 2024

·

Stayed 1 night

Clean,new building, beds were comfortable, air good. Only negative, you don’t get WiFi unless you join their membership but I got around it with an old email from 20yrs ago so I’m not flooded with emails

8

Dave

Apr 19, 2024

·

Stayed 1 night

Nice and clean property, but the electrical outlets were not convenient to charging your laptop or phone while in bed. The breakfast was mediocre with packaged waffles instead of a waffle maker.

10

Erin

Nov 19, 2024

·

Stayed 3 nights

The room was large and had everything we needed. The front desk staff was so friendly and helpful. Would definitely stay again.

10

Carrie

Nov 14, 2024

·

Stayed 3 nights

Fairly new property and spacious king suite.

10

Doug

Dec 23, 2024

·

Stayed 2 nights

Great staff and room was perfect

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Service

Service earns strong praise for friendly, accommodating staff and smooth check-in, with several guests noting helpful front-desk support at late hours. However, a few reviews cite rudeness or slow responses to problems.

Related guest reviews

10

Rusha

Aug 27, 2025

·

Stayed 2 nights

Very nice! The staff was excellent!

8

David

Jul 30, 2025

·

Stayed 2 nights

Arrived around 2:00am without a reservation and was greeted with a smile and accommodated quickly. Excellent staff 😊

2

Emmanuel

Sep 4, 2023

·

Stayed 1 night

The staff is very disrespectful. Don’t know how to talk to customers

10

David

Jul 31, 2025

·

Stayed 1 night

Staff were excellent! Will definitely stay here again!!

8

Bassam

Oct 30, 2022

·

Stayed 1 night

Check in was the worst service. Carla was extremely rude but everything is was great.

4

Charles

Mar 3, 2024

·

Stayed 1 night

Our stay was overall very good. The hotel was very busy due to a baseball team staying there. The breakfast team stayed on top of it and food never ran out. Unfortunately it rain an entire day on a day if our stay and water got in our room on the 1st floor. We had standing water and one of our suitcases with clothes in them got soaked. We informed the front desk and they treated the situation with no urgency. We informed them at about 5pm and nobody came to check on the situation until 10am the next day. They sent a guy with a carpet cleaner. He was there for less than 5 minutes. We never heard from management about rectifying the situation. We ended up leaving a day early due to the room smelling like mildew, si we were out a night stay as we had a non refundable room. Im assuming this isnt the first time this has happened. Since they did nothing to fix the situation.

10

Deep

Jan 13, 2024

·

Stayed 1 night

Great staff….easy check in-out.

10

Erin

Nov 19, 2024

·

Stayed 3 nights

The room was large and had everything we needed. The front desk staff was so friendly and helpful. Would definitely stay again.

8

Lynne

Nov 28, 2025

·

Stayed 1 night

Clean rooms and very nice staff.

10

Queeneth

Sep 8, 2025

·

Stayed 2 nights

Great hotel. Lovely staff!

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Location

Location is widely described as convenient, close to restaurants, shopping, and venues, with easy access to highways and the local university.

Related guest reviews

10

Denise

Apr 6, 2025

·

Stayed 1 night

Very comfortable bed and spacious room. In town for a basketball tournament, 15 minutes from sport event and variety of dining options.

10

Lisa

Jul 17, 2023

·

Stayed 1 night

Great location. Convenient to all local restaurants, shopping, and close to nearby attractions. Breakfast was a good selection of bagels, muffins, toast, grits, oatmeal, and a few hot items like quiches and microwavable sausage biscuits. Fruit, milk, yogurt, and coffee was also offered. The pool is small and the weight room is small. The room was clean and staff was friendly.

10

Carrie

Jan 17, 2023

·

Stayed 19,373 nights

All hotels over priced not just this one. But to go cheaper you take home bedbugs. So this hotel is worth it. But very nice/clean and convenient to area

10

Robert

Oct 28, 2022

·

Stayed 2 nights

spacious room.. lots of space to relax, work, and to eat take in. extremely comfortable bed.. hot shower.. mediocre breakfast offerings (expected).. location offered lots of close restaurants and easy access to highways.

10

Barbara

Apr 21, 2023

·

Stayed 1 night

Clean hotel, great central location. Thanks.

10

Rolin

Sep 25, 2023

·

Stayed 3 nights

Close lots of places to see,eat and shopping.

10

Sai Krishna

Nov 12, 2024

·

Stayed 1 night

Plenty of restaurants nearby and walkable

10

Jeffrey

Jul 23, 2024

·

Stayed 1 night

Great location

10

Khari

Jul 25, 2025

·

Stayed 1 night

Great hotel. Staff is excellent. Very clean. Convenient to the local university.

10

Barbara

Nov 24, 2024

·

Stayed 2 nights

It was located conveniently and had all the amenities I needed.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some appreciate the options, healthy choices, and overall sufficiency. Others found it repetitive or mediocre, with limited hot items, no waffle maker, and occasional restocking issues.

Related guest reviews

10

Tara Anne

Jun 30, 2023

·

Stayed 1 night

This hotel was clean and the staff are very polite and accommodating. The breakfast was simple but more than enough.

6

NARESH

May 14, 2024

·

Stayed 1 night

Food was not good

10

Dalashon

Jul 21, 2024

·

Stayed 1 night

The breakfast could be better… The grits, eggs and sausage are very distasteful.

6

THERESE

Aug 21, 2025

·

Stayed 3 nights

The staff is very friendly. Our room upon checkin wasn't great but it was resolved quickly. Breakfast was good but they weren't great in restocking. Outside sitting area around fire pit is nice. Not sure if we'll return though

6

Kim

May 29, 2025

·

Stayed 3 nights

I’ve stayed at this property multiple times because it is close to my son’s house. Staff is always friendly. I’d like to see some variety in the breakfast offerings. Same old stuff. My first morning on this stay I was going into the shower and discovered they had left NO CLEAN TOWELS. The linens on the bed were too thin and not very cozy for cold rainy weather.

10

Charvis

Aug 15, 2025

·

Stayed 1 night

I would be thankful for more food options for breakfast

10

Dawn

Nov 17, 2024

·

Stayed 1 night

Love the healthy choices at breakfast

10

Elizabeth

Dec 30, 2025

·

Stayed 1 night

Breakfast was wonderful very clean hotel.

8

Dave

Apr 19, 2024

·

Stayed 1 night

Nice and clean property, but the electrical outlets were not convenient to charging your laptop or phone while in bed. The breakfast was mediocre with packaged waffles instead of a waffle maker.

8

Stewart

Dec 21, 2022

·

Stayed 1 night

I liked the location, the friendly staff, the neat and clean facilities. I didn’t like the breakfast. We and our grandkids were looking forward to a hot breakfast. There was no waffle maker, eggs or cinnamon rolls. Microwave sausage biscuits, green bananas and cereal wasn't very appetizing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $165	17 $176	18 $191	19 $205
20 $153	21 $160	22 $178	23 $173	24 $168	25	26 $214
27 $158	28 $158	29	30 $170

Su	Mo	Tu	We	Th	Fr	Sa
				1 $163	2 $193	3 $188
4 $153	5 $153	6 $158	7 $158	8 $163	9 $213	10 $210
11 $153	12 $158	13 $168	14 $168	15 $169	16 $203	17
18 $170	19 $178	20 $189	21 $199	22 $199	23 $239	24 $240
25 $169	26 $169	27 $195	28 $199	29 $190	30 $211	31 $211

Select dates to see prices and availability

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed

Suite, Multiple Beds

Suite, Multiple Beds, Mobility Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed, Mobility Accessible (Accessible Bathtub)

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites Charlotte Monroe

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Prices for upcoming dates