Is parking available at the property?

Self parking is available on-site for AUD 55 per day. Parking height restrictions apply.

Does the property allow pets?

No pets are allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property includes step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The property is located in Haymarket, Sydney, within a 10-minute walk of Hyde Park and Paddy's Market. It is 0.5 mi from the University of Technology Sydney and 0.7 mi from the Queen Victoria Building.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 20.0 per day, and rollaway beds are available for AUD 59.0 per night. Advance request or confirmation may be required.

Oaks Sydney Castlereagh Suites - Comfortable Aparthotel

Average nightly price at Oaks Sydney Castlereagh Suites by month, last 12 months (USD)
Month	Average price
January	$204
February	$250
March	$215
April	$163
May	$172
June	$143
July	$136
August	$191
September	$162
October	$205
November	$235
December	$262

What guests think

Reviews of Oaks Sydney Castlereagh Suites highlight a very central, walkable location near Central Station and Chinatown, generally spacious apartment-style rooms with kitchens and laundry, friendly staff, and recurring drawbacks like dated interiors and patchy Wi‑Fi.

Many guests find the accommodation clean, though housekeeping can be inconsistent, and some apartments feel worn or have odors. Facilities draw mixed feedback: pool or spa closures and a shabby pool area appear in several stays, elevator wait times can be long, and on-site parking is confusing. Overall, it suits travellers prioritizing location and value over modern finishes and flawless operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: repeated reports of elevator outages and long waits, plus pool or spa closures and a shabby pool area. On-site parking exists but is hard to find or navigate; the gym is available but sometimes affected by works.

Related guest reviews

10

Ashleigh

Oct 12, 2023

·

Stayed 1 night

The property was great, room was big and clean. Excellent and convenient location, right around the corner from World Square and easy walk to Central and Museum stations. The only thing I would fault is the car park. Carparking is available at a fee however it is unclear when approaching the hotel where the carpark is. It is not clearly signed and there are no easy to find spaces to park in whilst checking in. There is also no on street parking access to stop while checking in. I ended up parking in the paid car park across the road as I didnt know what other options I had.

8

Clara Jatto

Mar 31, 2024

·

Stayed 7 nights

My daughter and I stayed for 7 nights at Oaks castlereagh. We had a quite small room on 25. floor, with the greatest view and everything we needed. It was even catered for by housekeeping everyday, who took out the trash and stocked us up on shampoo, towels and so on. Only two negative things about the hotel is, that the escalator seemed quite unsafe. One of three escalators was out of work the whole time we were there, so only one escalator went up to the 25. floor where our room was. The pool was okay, but the room where the pool was wasnt the cleanest and the painting of the roof was falling off. It could definitely need a renovation. They were however renovating on that floor while we where there, so maybe they will also renovate the pool room. Overall we had a great stay - the location of the hotel is great, close to light rail, train and walking distance to many places in Sydney.

10

Donna

Oct 25, 2024

·

Stayed 1 night

Hotel location great. Parking ok. Tricky to find spot but nothing we couldn't handle. Cheaper if u pay when booking room. Staff very helpful. Bathrooms dated but ok. Power point for Kettle only in bathroom a bit dodgy. Not sure where u would plug the toaster in??? TV on low table . Construction happening in pool area so no pool and only one lift working. All over comfortable stay. Will stay again.

6

hugo

Oct 31, 2024

·

Stayed 2 nights

the swimming pool was closed. had to pay for parking in the building garage. for price could have stayed in another property. Gym even though open had building works in access way. stayed at OAK apartments before but this one was a bit of a let me down.

6

Harjeet

May 4, 2025

·

Stayed 2 nights

No proper blinds on the window , bathroom sinks clogs up , parking instructions very bad

8

Donna

Dec 6, 2024

·

Stayed 1 night

2nd time to stay. One lift out of order last time due to construction which was ok. This tome Lift still out indefinitely. Being a residential block the lift can take quite a while to come. 15 mins. Not like altering but a but annoying when carry bags or just popping to reception. Our Air con was ridiculously loud in room and Wi Fi not connecting. Went to reception and very helpful. Changed rooms straight away. Fridge in new room wouldn't close because the ice in freezer was amazing and stopping door closing. Again, fixed by lovely guy who chipped away enough ice to close door. Poor housekeeping there, should be check after every guest. Great location and close to food and shops and activities and transport. Parked in uncover garage. Interesting location to find and door also wasn't working. But all fixable problems. Would stay again once 3 lifts in use.

8

Eric

Oct 7, 2024

·

Stayed 3 nights

The lift seemed to be a constant source of confusion, with 2 sets of buttons for 3 lift wells where 1 lift wasnt in action. Overall the room was pleasant and clean. The pool though was not: no plade to put your change of clothes, extremely dark, cold and murky. The stairs and tiles were very slippery when wet, not very safe at all. Pool was not available for half my stay, only when I was leaving I learnt I could have used the pool at the sister hotel. Other than that everything else was good, hope that the maintenance on the roof includes adding a lot more chairs so people can put their towels.

8

Linda

Dec 30, 2023

·

Stayed 2 nights

Work ongoing upgrading one of the two lifts which causes delays however very well located to Central Station, Thai and China town districts, Capitol Theatre. Comfortable, clean, handy, enjoyable.

8

Anthea

May 20, 2025

·

Stayed 1 night

Location was great. Our 3 bedroom apartment was fantastic in size however there was a bit of a smell to the room. The pool and spa were great. Directions getting into the carpark we

4

Cornelis de

Nov 26, 2024

·

Stayed 2 nights

2 out of 3 lifts not working . Pool closed

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and apartments as clean and well kept. However, cleanliness can be inconsistent, with reports of odors, mold, wet carpets, or missed details such as hairs and stale smells.

Related guest reviews

4

Martin

Mar 22, 2024

·

Stayed 3 nights

Apartment was very dark and dingy, with no fresh air, and it smelt stale. The air conditioning also smelt funny. A very tired apartment that needs a spruce up. Also the main shower sounded like you were in a jet plane.

8

NICKOLAY

Nov 23, 2025

·

Stayed 2 nights

Clean and tidy. Friendly staff. Close to train station.

4

Larry

Aug 19, 2024

·

Stayed 1 night

The location is convenient to access downtown. The pictures overstate what the rooms really look like. The view is of other apartments with peoples laundry hanging out. The rooms we stayed in were tired and need updating. One of the rooms had mold in the shower.

8

Leanne

Nov 9, 2025

·

Stayed 1 night

Clean room, helpful staff

2

Mark

Feb 26, 2024

·

Stayed 4 nights

Hi , I don’t normally write reviews - but thought others should know about our negative experience. -Photos of the property were not accurate and the website was photos were mis - leading -One lift was out and wait time was regularly 7-12 minutes -The property interior needs a good cleaning -The room smelt damp when we opened up for the first time -It was a very hot day in Sydney, but even at night the A/C could not cool the rooms enough -The TV remote did not work -The toilet system was continuously running into the pan overnight , and I thought we had a leak. - I should have read other reviews with similar complaints - We ended up checking out - but Expedia will refund us -At the front desk Jina was very helpful, when we explained our problems - and was supportive. My closing point is Expedia needs to check the photos and information being presented is accurate. We appreciated the refund

8

James

Nov 1, 2025

·

Stayed 3 nights

Room clean Elevator very fast Staff helpful

4

Angela

Nov 21, 2025

·

Stayed 3 nights

Rooms could have been cleaner.

4

Angela

Nov 21, 2025

·

Stayed 2 nights

Aircon was very noisy! Tv didnt work, and the rooms lacked power points in appropriate places. Lots of extension cords and make shift work arounds. Room and bathrooms were cleanish ...but could still be improved.

8

Adam

Dec 20, 2023

·

Stayed 2 nights

Air con wasn’t working on arrival, however when we called reception to let them know, they sent someone up and it was repaired within an hour. Other than that really good stay with a nice, clean room. Really good location in the heart of Sydney.

10

Natalie

Dec 11, 2023

·

Stayed 2 nights

Our stay at the Oaks with our adult son was commendable. Five stars for cleanliness and the apartment was huge. Every interaction with a Oaks staff member was friendly and welcoming. The location could not get any better being in the city, especially for public transport. Having a Coles and Liquorland approximately 100m away under World Square made purchasing food and essentials very economical.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are consistently spacious with full kitchens and laundry, and many find beds comfortable. Downsides include dated decor, noisy or inconsistent air conditioning, limited power points, occasional city or train noise, and patchy Wi‑Fi.

Related guest reviews

6

Debra Anne

Sep 26, 2024

·

Stayed 4 nights

Older, basic, clean & spacious apartment. Reception staff were friendly & helpful. The location is good for accessing transport but the city noise we heard from the 21st floor was extremely loud especially during the night. Another problem was that there is only one lift that services the 11th to the 26th floors which means people are left waiting for long periods of time. A better locking system for the balcony door would be better for families with young children.

10

Shaquana

May 14, 2025

·

Stayed 3 nights

Checkin was quick and easy. I had a wonderful view for my floor and the bed was very comfortable. Double points for being so close to the train station and tons of shops and restaurants were within walking distance.

8

Kirsten Anne Grethe

Nov 25, 2025

·

Stayed 4 nights

Vi likte plasseringen og at det var rent og gode senger og kokemulighet og treningsfasilitetet. Men vi likte ikke at den ene dama i skranken ville charge oss for cleaning 20 dollar pr dag + pluss for avreisedagen selv om vi ikke hadde bestilt housekeeping. Dette forklarte ei dame i skranken om at vi ikke trengte. Vi likte heller ikke at man måtte være VIP for å få bestille frokost.

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8

Vanessa

Sep 26, 2024

·

Stayed 1 night

Was ok for a night. Said it had a balcony but it didn't. It was an enclosed sunroom type thing. No natural air.

10

Hannah

Jul 25, 2025

·

Stayed 7 nights

Really spacious apartment with massive living room. Would no way find something this big in the middle of London! On downsides were pillows were too soft and internet liked to drop in and out at night.

8

Paul

Sep 17, 2025

·

Stayed 4 nights

Stay was comfortable, room wasn't ready at 2pm, aircon very noisy

8

Jeanette

Oct 30, 2025

·

Stayed 6 nights

The rooms were dated with worn carpet. We had two rooms on different floors and were unable to get to the other floor. We had to go to the lobby each time.

8

Graeme

Aug 14, 2025

·

Stayed 2 nights

Good room with plenty of room and well equipped. Within walking distance of restaurants and light rail. Internet not up to standard - difficult to connect, drops out frequently.

8

Shannon

Oct 25, 2025

·

Stayed 5 nights

Great location and very spacious rooms. The property itself is aged and could do with some tidying up and renovating. The foyer area had a pretty strong smell (Indian spices) as you walked on off the street but that didn't spread to the other floors.

10

Sylvia

Dec 31, 2025

·

Stayed 6 nights

Room was a very good size and spacious. Kitchen had everything we needed. Staff was excellent

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and responsive, with occasional upgrades and quick fixes to issues. However, experiences vary, with reports of slow or understaffed check‑in and a few unhelpful or rude interactions.

Related guest reviews

2

Shan

Dec 8, 2024

·

Stayed 2 nights

Worst hotel staff I have ever met. Staff Jina chased my elderly parents to not stay in the lobby and not sit and sleep on the sofa after a long overnight flight. We reached around 9-10am in the morning and she did not make any effort to allow us to check in early or make us more comfortable after the long 8 hours flight. She also refused to help my parents to go to the toilet a they do not really speak English( my dad wrote a WC on the paper but she just pretended that she did not understand.

10

Eddie

Nov 14, 2025

·

Stayed 1 night

room fantastic and staff wonderful

8

Lian-Alexis

Dec 9, 2024

·

Stayed 3 nights

A few little issues when we first arrived but they were sorted very quickly. Friendly, helpful staff, close proximity to Chinatown, Thaitown, the Capitol Theartre and light rail. Central Station within walking distance. Would definitely stay again.

10

Cliff

Jun 7, 2023

·

Stayed 3 nights

From even before I arrived the staff were wonderful. Ashish was patient and very helpful. On arrival Jina and Laura were smiling and so welcoming. There was just no way I could have felt more welcome and like me staying mattered. Over the next few days Jina, Laura, Solu and Ashish were responsive and attentive to any requests or enquiries whether about the hotel or Sydney in general. If based on staff I could give it six stars i would. Room and location were great and i will stay there in future.

4

michael

Jul 18, 2022

·

Stayed 1 night

Check in took 45 minutes, front desk grossly understaffed. A number of other guests I spoke with had the same issue. When I had questions regarding the property it took 10-15 minutes for a staff member to be available to answer. Not advised at time of booking of the properties ongoing renovation works. Signage including fire and emergency signage stuck to walls with sticky tape. Room had many wall cracks, misfitted power point, grout missing in shower, noticeable mould. Room needs a lot of work - in my opinion it was definitely NOT the 4 star rating advised or worth the price. No signage on pool position, i.e. what floor it was on. This information also not included in rooms property information/facilities booklet. Space in room and location both good.

10

Linda

Oct 15, 2025

·

Stayed 4 nights

This was an excellent location, with great staff who are very helpful. The apartment was exactly what I needed.

10

Daniel

Jan 24, 2025

·

Stayed 4 nights

Hotel was in a great location, room was well quipped and the Colombian girl on reception was incredibly helpful and nice.

10

Sylvia

Dec 31, 2025

·

Stayed 6 nights

Room was a very good size and spacious. Kitchen had everything we needed. Staff was excellent

10

David

Jun 11, 2025

·

Stayed 4 nights

Attitude and manner of all staff we came in contact with all were extremely helpful at all times

8

Adam

Dec 20, 2023

·

Stayed 2 nights

Air con wasn’t working on arrival, however when we called reception to let them know, they sent someone up and it was repaired within an hour. Other than that really good stay with a nice, clean room. Really good location in the heart of Sydney.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central and walkable, close to Central Station, Chinatown/Thai Town, the Capitol Theatre, light rail, shops and restaurants.

Related guest reviews

10

Ronald J

Oct 15, 2025

·

Stayed 2 nights

Opera house, harbour bridge, central rail station, Close by

10

Hernawati

Jul 31, 2025

·

Stayed 2 nights

Great location

10

Rebecca

Aug 28, 2025

·

Stayed 1 night

We always stay here when in Sydney as is a great location, this trip was because we were flying out early the next morning so being close to central station was a must

10

Graeme

Aug 24, 2025

·

Stayed 5 nights

Great place to stay. Close to transport and being an apartment we were able to cook our own meals when we wanted. Easy access to fish markets and harbour using the light rail system.

10

Wilson

Feb 10, 2025

·

Stayed 6 nights

Oaks Sydney Castlereagh ideally located for exploring Sydney CBD and associated attractions.

8

Greg

Oct 6, 2025

·

Stayed 2 nights

Great location near Central Station. Only issue was AC system extremely noisy and needing servicing.

8

Nicole

Mar 13, 2025

·

Stayed 2 nights

Clean, spacious and friendly staff. Close to transport, shops and places to eat. Only issue would be that I enquired about parking via email and had no response.

10

Daniel

Jan 24, 2025

·

Stayed 4 nights

Hotel was in a great location, room was well quipped and the Colombian girl on reception was incredibly helpful and nice.

8

Craig

Mar 1, 2024

·

Stayed 1 night

The Oaks is close to Central Station and many shopping, eating and entertainment locations. There were some elevator renovations happening that delayed access to and from my floor, but not too inconveniencing.

8

Leanne

Jan 7, 2026

·

Stayed 3 nights

Great location for Chinatown and Capitol Theatre

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

8

Kirsten Anne Grethe

Nov 25, 2025

·

Stayed 4 nights

Vi likte plasseringen og at det var rent og gode senger og kokemulighet og treningsfasilitetet. Men vi likte ikke at den ene dama i skranken ville charge oss for cleaning 20 dollar pr dag + pluss for avreisedagen selv om vi ikke hadde bestilt housekeeping. Dette forklarte ei dame i skranken om at vi ikke trengte. Vi likte heller ikke at man måtte være VIP for å få bestille frokost.

Translate

10

Graeme

Aug 24, 2025

·

Stayed 5 nights

Great place to stay. Close to transport and being an apartment we were able to cook our own meals when we wanted. Easy access to fish markets and harbour using the light rail system.

10

Pamela

May 17, 2023

·

Stayed 1 night

Bed a little too firm and no food options. Staff were delightful and room very clean and crisp.

8

Jon Thomas

Jul 25, 2022

·

Stayed 4 nights

Access to all trams and trains, close to Airport, great restaurants close by. Quiet with great views.

10

Archie

Feb 16, 2025

·

Stayed 2 nights

I didn’t know what to expect, so I was pleasantly surprised at the facility and the amenities of the Oaks. I chose this location based on the proximity to transportation and shopping options. The are is extremely walkable so that added to the enjoyment. Pros: - Well equipped unit; won’t need anything but the food ad drinks. - Pool and Hot Tub (Bring towel from room) - Washer and Dryer in unit (w/complementary soap) - front desk has plug adapters upon request - Nice Air conditioning for the hot days - Iron for clothes - my unit had a 2 balconies for fresh air and views Cons: - nothing significant to mention, just a little dated in some places. Overall, great place for solo, couples or families. Easy access to Chinatown and Paddy’s Market. Short walk to world market. 20 min to rocks or airport by train or bus. Would definitely recommend this for a short stay in Sydney and for the price you can’t really beat it.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $208	8 $105	9 $153	10 $221
11 $113	12 $129	13 $181	14 $174	15 $400	16 $249	17 $276
18 $196	19 $148	20 $229	21 $407	22 $338	23 $159	24 $193
25 $135	26 $324	27 $253	28 $299	29 $196	30 $171	31 $225

Su	Mo	Tu	We	Th	Fr	Sa
1 $288	2 $182	3 $215	4 $315	5 $325	6 $305	7 $249
8 $177	9 $152	10 $152	11 $200	12 $182	13 $190	14 $244
15 $167	16 $192	17 $241	18 $199	19 $155	20 $181	21 $204
22 $152	23 $283	24 $155	25 $204	26 $222	27 $211	28 $233
29 $264	30 $269

Oaks Sydney Castlereagh Suites

Prices for Oaks Sydney Castlereagh Suites

Monthly average prices

About this property

Location

Room options

1 Bedroom Apartment City View

1 Bedroom Apartment

3 Bedroom Apartment (No Housekeeping)

Studio (No Housekeeping Service)

Studio City View

Studio City View (No Housekeeping)

1 Bedroom Apartment City View, No Housekeeping

1 Bedroom Apartment (No Housekeeping)

3 Bedroom Apartment

Studio

2 Bedroom Apartment (No Housekeeping)

2 Bedroom Dual Key

2 Bedroom Apartment

2 Bedroom Dual Key (No Housekeeping)

Guest reviews of Oaks Sydney Castlereagh Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Oaks Sydney Castlereagh Suites

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